Fujitsu TeamPoS 3600 Series Instruction Manual

Installation & Maintenance Manual
Team PoS 3600 Series

Team PoS 3600 Series Preface
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Team PoS 3600 Series Preface
TeamPoS 3600 Series®
Installation and Maintenance
Manual

Team PoS 3600 Series Preface
This page intentionally left blank

Team PoS 3600 Series Preface
D90000338 Issue 3 v
Fujitsu endeavors to ensure that the information in this document is correct and fairly stated but
does not accept liability for any error or omission.
The development of Fujitsu products and services is continuous and this published information
may not be up to date. It is important to check the current position with Fujitsu.
This document is not part of a contract or license, save in so far as may be expressly agreed.
Issue Date Revision
May 21, 2009 1.1
August 7, 2009 2
May 31, 2010 3

Team PoS 3600 Series Preface
D900000338 Issue 3 vi
Regulatory Information
EMC
Radio Frequency Interference Requirements – U.S.A.
Note: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
•Consult the dealer or an experienced radio/TV technician for help.
Radio Frequency Interference Requirements – Canada
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Radio Frequency Interference Requirements – Europe
This apparatus has been tested and found to comply with the limits for a Class B digital device, per
EN55022, for use in Information Technology equipment. In a domestic environment this product
may cause radio interference in which case the user may be required to take adequate measures.
This apparatus also meets the susceptibility requirements per EN55024. Overall the product
qualifies for and bears the CE mark.

Team PoS 3600 Series Preface
D900000338 Issue 3 vii
Safety
Hazardous Voltage
Caution: Hazardous voltage, service engineer only to open top cover, and
back plane assembly.
Attention:Tension dangereuse.
Seul un technicien de maintenance est autorisé à ouvrir le
couvercle ou le fond de panier.
Lithium-Ion Battery
Caution: Danger of explosion if the Lithium-Ion battery is incorrectly
replaced. Replace only with the same or equivalent type
recommended by the manufacturer. Recycle or discard used
batteries according to the manufacturer’s instructions.
Attention:Risque d’explosion si la pile lithium-ion n’est pas correctement
remplacée.
Remplacer uniquement par une pile du même type ou d’un type
équivalent recommandé par le fabricant. Recyclez ou
débarrassez-vous des piles usagées conformément aux
instructions du fabricant.

Team PoS 3600 Series Preface
D900000338 Issue 3 viii
Table of Contents
Chapter 1. Overview.............................................................................................................1-1
1.1 TeamPoS 3600 Series Controller Flow Diagram.........................................................1-2
1.2 Front Panel LEDs and Switches ................................................................................1-3
1.2.1 TeamPoS 3600 Series Front Panel Switch...................................................................1-4
1.3 Intelligent PINs (Product Identification Numbers)....................................................1-5
Chapter 2. Environmental Specifications...........................................................................2-1
2.1 Environmental Specifications for TeamPoS 3600 Series ............................................2-2
Chapter 3. Dimensions..........................................................................................................3-1
Chapter 4. Site Preparation .................................................................................................4-1
4.1 Unpacking/Inspecting the Shipment..........................................................................4-1
4.2 Reporting Shipment Damage.....................................................................................4-2
4.3 Returning Equipment.................................................................................................4-2
4.4 Using Anti-static Protection.......................................................................................4-2
4.5 Preparing for Installation:..........................................................................................4-3
4.6 Determining Power Requirements.............................................................................4-3
4.7 General Requirements................................................................................................ 4-4
4.8 Installation with Other Equipment............................................................................. 4-7
4.9 Mains Power Cables ..................................................................................................4-8
4.10 Warning Labels..........................................................................................................4-8
Chapter 5. Installation..........................................................................................................5-1
5.1 Front Panel Opening/Installation Process..................................................................5-1
5.1.1 Front Panel.................................................................................................................5-1
5.2 Removing the Motherboard Tray Assembly..............................................................5-3
5.3 Installing the Hard Disk Drives .................................................................................5-6
5.4 Installing Memory......................................................................................................5-8
5.5 Installing the CD-RW/DVD Drive ............................................................................5-9
5.6 Installing PCI and PCI Express Add-In Card(s)......................................................5-12
5.7 Installing the I/O boards...........................................................................................5-15
5.7.1 No I/O Board............................................................................................................5-16
5.7.2. Powered USB/Legacy I/O Board.............................................................................5-17
5.7.3. Powered USB I/O Board.......................................................................................... 5-22
5.7.4. Legacy I/O Board..................................................................................................... 5-25
5.7.5. Powered USB/Legacy I/O Board with Cash Drawer Port....................................... 5-28
5.7.6. Powered USB Board with Cash Drawer Port ..........................................................5-31
5.8 Integration Kit Assembly and Controller Installation..............................................5-34
Chapter 6. General Operations............................................................................................6-1
6.1 System Operations.....................................................................................................6-1
6.1.1 General Care and Maintenance..................................................................................6-1
6.1.2 Power ON and OFF Sequence...................................................................................6-1
6.1.3 Powering ON ............................................................................................................. 6-2
6.1.4 Powering OFF............................................................................................................6-2

Team PoS 3600 Series Preface
D900000338 Issue 3 ix
Chapter 7. Maintenance .......................................................................................................7-1
7.1 Periodic Maintenance.................................................................................................7-1
7.1.1 Power ON and OFF Sequence...................................................................................7-1
7.2. Replacing the Motherboard........................................................................................7-3
7.2.1 Motherboard Layout ..................................................................................................7-5
7.3 Replacing CPU and Heat Sink...................................................................................7-6
7.4. Replacing the Hard Disk Drives ..............................................................................7-11
7.5. Replacing or Adding Memory.................................................................................7-15
7.6. Replacing the CD-RW/DVD Drive.........................................................................7-16
7.7. Replacing PCI Add-In Card(s).................................................................................7-20
7.8. Replacing the I/O boards .........................................................................................7-23
7.8.1. No I/O Board............................................................................................................7-23
7.8.2. Powered USB/Legacy I/O Board.............................................................................7-24
7.8.3. Legacy I/O Board..................................................................................................... 7-28
7.8.4. Powered USB/Legacy I/O Board with Cash Drawer Port....................................... 7-32
7.8.5. Powered USB I/O Board.......................................................................................... 7-33
7.8.6. Powered USB with Cash Drawer Port.....................................................................7-37
7.9 Replacing the Power Supply....................................................................................7-38
Chapter 8. Troubleshooting.................................................................................................8-1
8.1 Power Cannot Be Turned On.....................................................................................8-1
8.2 System Will Not Boot Up..........................................................................................8-1
8.3 Display Issues ............................................................................................................8-2
8.4 Loss of CMOS Information.......................................................................................8-1
Chapter 9. BIOS Setup Procedures.....................................................................................9-1
9.1 Opening CMOS Setup Screen ...................................................................................9-1
9.1.1 CMOS Settings ..........................................................................................................9-1
9.1.2 Main Menu – Motherboard........................................................................................ 9-2
9.2 BIOS Update............................................................................................................9-33
9.2.1 Upgrading with Type 1 BIOS..................................................................................9-34
9.2.2 Upgrading with Type 2 BIOS..................................................................................9-34
9.2.3 Checking LAN and Mac addresses for Type 2 BIOS..............................................9-38
9.3 Clear CMOS.............................................................................................................9-41
Chapter 10. Spares and Upgrades Parts List.....................................................................10-1
Chapter 11. Acronym............................................................................................................11-4

Team PoS 3600 Series Overview
D900000338 Issue 3 1-1
Chapter 1. Overview
This manual is provided to illustrate how to install and maintain the Team PoS 3600 Series and
describes in detail the procedures required for field installation and maintenance, including site
preparation, equipment inspection, CMOS settings, and troubleshooting the controller.
The following sections provide a brief overview of the Team PoS 3600 Series controller:
The Team PoS 3600 Series is a state-of-the-art Point-of-Sale (POS) terminal. Built on an industry
standard platform, the Team PoS 3600 Series leverages Intel components, standard operating
systems, and software applications. It supports standard PC components such as
high-performance CPU’s, memory, hard disk, video and audio. It can be used as a PC to run
standard PC applications, such as word processing, spreadsheets, etc., subject to operating system
and licensing restrictions. This controller offers dual 3.5” hard disk drives, on board LAN, USB,
optional Powered USB and Legacy I/O boards and a variety of operating systems. The Team PoS
3600 Series also contains functionality required by retail application software and is "retail
hardened" to support the harsh environments found in most retail stores. Depending on the
application requirements, there are a very large number of possible configurations. Memory
capacity, number of hard disks, CPU speed, and the number of powered RS232 and USB ports,
storage devices (such as CD-RW/DVD drive), and operating systems are selectable by the
customer.

Team PoS 3600 Series Overview
D900000338 Issue 3 1-2
1.1 Team PoS 3600 Series Controller Flow Diagram
Front
Panel
36XX Motherboard
Tray Assembly
Memory: 1GB to 8GB DDR2
Lithium Battery
3.5" SATA HDD
3.5" SATA HDD
CD-RW/DVD
Power
Supply
Unit
AND / OR
Legacy
Board
(Optional)
PCI slot
100-240 VAC
Powered USB
(Optional)
24V PWR USB
12V PWR USB
12V PWR USB
12V PWR USB
12V PWR USB
12V PWR USB
12V PWR USB
RS232 COM Port 3
RS232 COM Port 4
Analog RGB (VGA)
USB (STD)
PS/2 KB
PS/2 Mouse
COM 1
Line-in
Line -out
Mic-In
LAN
USB (STD)
USB (STD)
USB (STD)
RS232 COM Port 2
12V PWR USB
PCIe x 1
slot
PCIe x
16 slot
PCIe x 1
slot
CPU: Celeron 440:
Core 2 Duo E8400 and E7400
Dual Core: E5300
OR
Powered USB
w/ Cash
Drawer Port
(Optional)
24V PWR USB
12V PWR USB
12V PWR USB
12V PWR USB
12V PWR USB
RJ25 Cash Drawer Port

Team PoS 3600 Series Overview
D900000338 Issue 3 1-3
1.2 Front Panel LEDs and Switches
The following graphic and table show the Team PoS 3600 Series unit LEDs and switches:
HARD DISK DRIVE
Channel 0
Power LED
Green
Reset Switch Button HDD LED
USB Port
HARD DISK DRIVE
Channel 1
Power Switch

Team PoS 3600 Series Overview
D900000338 Issue 3 1-4
1.2.1 Team PoS 3600 Series Front Panel Switch
Symbols
Name
Switch/LED
Mounting Position
LED
Color
Remark
Power Switch Outside front panel --
Depending on the CMOS setup, the
power switch can be instant off or
delayed off, when unit is powered
on.
Power LED Outside of front door. Green
Indicates AC power is supplied to
the power supply and all DC
voltages are available to the
motherboard and other devices.
HDD LED
(Hard Disk Drive) Outside front panel door. Green Indicates hard disk drive activity.
USB Inside front panel door. -- USB ports with +5V power supplied
when AC power light is “ON”
Caution: It is assumed that the user of this manual fully understands and
strictly adheres to proper Electrostatic Discharge (ESD) precautions.
Failure to adhere to precautions can cause damage to this equipment.
Always remove the power cord from the unit prior to performing any
controller maintenance.

Team PoS 3600 Series Overview
D900000338 Issue 3 1-5
1.3Intelligent PINs (Product Identification Numbers)
Team PoS 3600 Series Controller
Intelligent PIN Configuration Guidelines
3
rd
Digit
CPU
1: 2.0 GHz Celeron 440
4: 3.0 GHz E8400
5: 2.6 GHz E5300
6: 2.8 GHz E7400
2
nd
Digit
Motherboard
Q: Motherboard
1
st
Digit
Chassis
R: Black
6
th
Digit: Hard Drive
0: No Hard Drive
4: 160 GB Hard Drive
5
th
Digit:
Interface Options
4
th
Digit
Memory
7
th
Digit
2
nd
Hard Drive 8
th
Digit
Accessory Kit
U: US
9
th
Digit
Operating System 10
th
Digit
CD/DVD
0: No CD
4: CD-RW/DVD – Black, Nero software
6: CD-RW/DVD – Black, no software
11
th
Digit
Power Cord 12
th
Digit
Spare
0
14
th
Digit
Spare
0: No Video Card
V: Video Card
0: No 2
nd
Hard Drive
A: RAID 0
B: RAID 1
C: Drive C & D
1: 1 GB 5: 5 GB
2: 2 GB 6: 6 GB
3: 3 GB 7: 7 GB
4: 4 GB 8: 8 GB
0: No Power Cord
6: US - Black
13
th
Digit
Video Card
U: US
15
th
Digit
Manufacturing Location
0
Upgrade Kits – CD-DVD
11003087K: UPG,CD/RW-DVD,24X,BLK,TP36XX
11003090K: UPG TP36XX CD-RW/DVD/BLK/No SW
Option – Integration Kit
11003412: INTEGRATION LIT/BLK
11003533: OPN 36XX INT KIT REAR COVR/BLK
Upgrade Kits – Memory
11003011K: UPG,DIMM,1.0GB DDR2,TP36XX
11003012K: UPG,DIMM,2.0GB DDR2,TP36XX
Upgrade Kits – CPU
11003037K: UPG,CPU,INTEL,E8400,TP36XX
11003058K: UPG,CPU,INTEL,E5300,TP36XX
11003059K: UPG,CPU,INTEL,E7400,TP36XX
Upgrade Kits – I/O Boards
11002846K: UPG,PWRD USB I/O BOARD,TP36XX
11002847K: UPG,LEGACY I/O BOARD,TP36XX
11003039K: UPG,LEG/USB I/O BOARD,TP36XX
11003538K: UPG TP36XX Powered USB/CD PORT
11003539K: UPG TP36XX PUSB/Legacy/CD PORT
Upgrade Kits – Disk
11003042K: UPG,HDD,3.5,160GB,SATA,TP36XX
0: No Operating System
6: Windows XP Pro (Embedded Restrictions)
7: Windows XPe (Customer Image, License Only)
A: Windows Server 2003
W: Windows Embedded for Point of Service (WePOS 1.1)
P: Windows Embedded POSReady
Q: Windows 7 Pro (Embedded Restrictions)
R: Windows 7 Ultimate (Embedded Restrictions)
0: No I/O Card
1: Powered USB option
2: Legacy I/O option
3: Powered USB & Legacy I/O
4: Powered USB with Cash Drawer Port
5: Powered USB & Legacy I/O with Cash Drawer Port

Team PoS 3600 Series Overview
D900000338 Issue 3 1- 6
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Team PoS 3600 Series Environmental Specifications
D900000338 Issue 3 2-1
Chapter 2. Environmental Specifications

Team PoS 3600 Series Environmental Specifications
D900000338 Issue 3 2-2
2.1 Environmental Specifications for Team PoS 3600 Series
Specifications
Team PoS
3600 Series
External dimensions
mm (inches) / without
rubber feet
Width
340
(13.38”)
Depth
490
(19.29”)
Height
136
(5.35”)
Weight kg (lbs) (Full Configuration)
13
(26.7)
Maintenance area
mm (inches)
Front
39.4
Rear
39.4
Right
39.4
Left
39.4
Power requirements Voltage
AC100-240
Frequency
50/60Hz
Dissipation power (W) Max
350
Temperature
°C (°F)
Operating
0~40°C
32~104°F
Not
operating
-5~50 °C
23-122 °F
Humidity (%）
(Non-condensing)
Operating
10
～
90
Not
operating 8～95

Team PoS 3600 Series Environmental Specifications
D900000338 Issue 3 2-3
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Team PoS 3600 Series Dimensions
D900000338 Issue 3 3-1
Chapter 3. Dimensions
This section shows the dimensions of the Team PoS 3600 Series controller. For all peripherals,
refer to the TeamPoS 3000 XL and XL2
Installation and Maintenance Manual for their dimensions.
TeamPoS 3600 Series Controller
TeamPoS 3600 Series Controller and Integration Kit
136
5 .35”
(without rubber feet)
137.9
5.43”
(with rubber feet)
340
13.38”
490
19.29”
490
19.29”
142.8
5.62”
450
17.72”

Team PoS 3600 Series Dimensions
D900000338 Issue 3 3-2
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