Fujitsu ESPRIMO E3520 User manual

ESPRIMO E3520
Operating Manual

Are there ...
... any technical questions or problems?
Please contact:
• our Hotline/Help Desk (refer to the enclosed Help Desk List or go to:
"http://ts.fujitsu.com/support/helpdesk.html")
• your sales partner
• your sales office
Further information can be found in the "Safety" and "Warranty" manuals.
The latest information about our products, useful tips, updates etc. is available
from our website: "http://ts.fujitsu.com"

Published by
Fujitsu Technology Solutions GmbH
A26361-K1180-Z220-1-7619, Edition 2
2009/08
Produced by
XEROX Global Services

ESPRIMO E3520
Your ESPRIMO 1
Important notes 3
Ports and operating elements 5
Getting started 7
Operation 16
Problem solutions and tips 21
System expansions 27
Technical specification 50
Index 51
Operating Manual

Windows XP, Windows Vista and Windows 7 are registered trademarks of Microsoft Corporation.
PS/2 is a registered trademark of International Business Machines, Inc.
Pentium is a registered trademark of Intel Corporation, USA.
Kensington and MicroSaver are registered trademarks of ACCO World Corporation.
All other trademarks referenced are trademarks or registered trademarks of their
respective owners, whose protected rights are acknowledged.
Copyright © Fujitsu Technology Solutions GmbH 2009
All rights reserved, including rights of translation, reproduction by printing, copying
or similar methods, either in part or in whole.
Noncompliance is subject to compensation for damages.
All rights reserved, including rights created by patent grant or registration of a utility model or design.
Subject to availability and technical modifications.

Contents
Contents
YourESPRIMO ......................................................................... 1
Notational conventions .................................................................. 2
Important notes ........................................................................ 3
Safetyinformation ....................................................................... 3
Transporting the device .................................................................. 3
Cleaning the device ..................................................................... 4
Energy saving, disposalandrecycling .................................................... 4
CEmarking ............................................................................ 4
Portsandoperatingelements ......................................................... 5
Front ................................................................................... 5
Rear ................................................................................... 6
Gettingstarted ......................................................................... 7
Unpacking and checkingthedelivery ..................................................... 7
Steps for initial setup .................................................................... 7
Setting up the device .................................................................... 8
Vertical operating position (optional) . . . . . . ............................................ 9
Connecting the device to the mainssupply ................................................ 10
Switchingonforthe firsttime:installingthesoftware ....................................... 10
Switchingonmon
itoranddevice ..................................................... 11
Installing the software ............................................................... 11
Connecting externaldevices ............................................................. 12
Connecting thecables ............................................................... 12
Disconnectingthecables ............................................................ 12
Ports on the device .................................................................. 13
Connecting a monitor ................................................................ 13
Connecting themouse ............................................................... 14
Connecting the keyboard . ........................................................... 14
Connecting externaldevices to theserialinterface ..................................... 14
Connectingexternaldevices to theUSBports ......................................... 15
Operation .............................................................................. 16
Switchthedeviceon .................................................................... 16
Switchingoffthedevice ................................................................. 16
Indicatorson the device ................................................................. 17
Keyboard ............................................................................... 18
Important keys and keyboard shortcuts . . . . ............................................ 18
SettingsinBIOS Setup .................................................................. 20
Property and data protection . . ........................................................... 20
Anti-theft protection and lead-sealing . . . . . . ............................................ 20
Problemsolutions andtips ............................................................ 21
Help ifproblemsoccur ................................................................... 21
Troubleshooting ......................................................................... 22
Powerindicatorremains offafteryouhaveswitchedonyourdevice ..................... 22
The device cannot be switched off with the ON/OFF switch. . . . ......................... 22
Monitorremainsblank ............................................................... 22
No mousepointer displayedonthescreen ............................................ 24
The floppy disk cannot be read or written . . ............................................ 24
Timeand/ordate is notcorrect ....................................................... 25
A26361-K1180-Z220-1-7619, edition 2

Contents
Errormessagesonthescreen ........................................................ 25
Installingnewsoftware .................................................................. 25
Databackup andsystemrestoration ...................................................... 26
Databackup ........................................................................ 26
System recovery .................................................................... 26
Systemexpansions .................................................................... 27
Information about boards ................................................................ 28
Opening the casing . . ................................................................... 29
Removinga cover ................................................................... 29
Removing the front panel ............................................................ 30
Closethecasing ........................................................................ 31
Securing the front panel . ............................................................ 31
Reattaching the cover. ............................................................... 32
Removingthe drive carrier ............................................................... 33
Installingthedrivecage ................................................................. 34
Installingandremovingdrives ............................................................ 35
Removingandinstallingaccessibledrives ............................................. 35
Removinga harddiskdrive .......................................................... 40
Installingaharddiskdrive ........................................................... 42
Installing and removing heat sinks ........................................................ 44
Removing the heat sink . . ............................................................ 44
Installing the heat sink . . . ............................................................ 44
Assembling and dismantling low-profileunits .............................................. 45
Removinga slotcover. .............................................................. 45
Installing a board . . . . ................................................................ 46
Removingboards ................................................................... 46
Reinstallinga slotcover .............................................................. 47
Mainboard expansions . . ................................................................ 48
Upgradingmain memory ............................................................. 48
Processor,replacing ................................................................. 48
Replacingthelithium battery ......................................................... 49
Technical specification ................................................................. 50
Index .................................................................................. 51
A26361-K1180-Z220-1-7619, edition 2

Your ESPRIMO
Your ESPRIMO
Overview
... is available with various configuration levels with different hardware and software. You can
incorporate accessible drives (for example a DVD drive) as well as other boards.
This manual tells you how to start using your device and how to operate it in daily use.
This manual applies for all configuration levels. Depending on the chosen configuration
level, some of the hardware components described may not be available on your PC.
Please also read the notes about your operating system.
Depending on the configuration selected, the operating system is preinstalled
on your hard disk (e.g. Windows Vista).
Further information on this device is provided:
• in the poster "Getting Started"
• in the "Safety" manual
• in the "Warranty" manual
• in the operating manual for themonitor
• in the manual for the mainboard
• in your operating system documentation
• in the information files (e.g. *.PDF, *.HTML, *.DOC, *.CHM, *.TXT, *.HLP)
Some of the manuals listed can be found in electronic form on the "Drivers & Utilities" DVD.
You can access and view the required information using the Acrobat Reader
program, which is also included on the DVD. You can of course also
print out a copy of the manual if you prefer.
A26361-K1180-Z220-1-7619, edition 2 1

Your ESPRIMO
Notational conventions
Pay particular attention to text marked with this symbol. Failure to observe
these warnings could pose a risk to health, damage the device or lead
to loss of data. The warranty will be invalidated if the device becomes
defective through failure to observe these warnings.
Indicates important information for the proper use of the device.
►Indicates an activity that must be performed
Indicates a result
This font indicates data entered using the keyboard in a program dialogue or
command line, e.g. your password ((Name123) or a command used to
start a program (start.exe)
This font indicates information that is displayed on the screen by a program, e.g.:
Installation is complete.
This font indicates
• terms and texts used in a software interface, e.g.: Click on Save
• names of programs or files, e.g. Windows or setup.exe.
"This font" indicates
• cross-references to another section, e.g. "Safety information"
• cross-references to an external source, e.g. a web address: For more
information, go to "http://ts.fujitsu.com"
• Names of CDs, DVDs and titles or designations of other materials, e.g.:
"CD/DVD Drivers & Utilities" or "Safety" Manual
Abc indicates a key on the keyboard, e.g: F10
This font indicates terms and texts that are emphasised or highlighted, e.g.: Do
not switch off the device
2 A26361-K1180-Z220-1-7619, edition 2

Important notes
Important notes
ImportantnotesNotes
In this chapter you will find information regarding safety which it is essential to
take note of when working with your device.
Safety information
SafetyinformationNote
Pay attention to the information provided in the "Safety" manual
and in the following safety notes.
When installing and operating the device, please observe the notes on
environmental conditions in Chapter "Technical specification", Page 50 as well
as the instructions in Chapter "Getting started", Page 7.
When setting up the device, make sure there is clearance all around it so that
the casing receives enough ventilation. In order to avoid overheating, do not
cover the ventilation areas of the monitor or the device.
You must only operate the device if the rated voltage used by the
device is set to the local mains voltage.
Check the rated voltage set for this device (see "Getting started", Page 7).
The main switch (if present) and the ON/OFF switch do not disconnect the
device from the mains voltage. To completely disconnect from the mains
voltage, remove the power plug from the power socket.
Replace the lithium battery on the mainboard in accordance with the instructions
in the "Replacing the lithium battery", Page 49 chapter.
Caution, components in the system can get very hot.
The activities described in these instructions must always be
performed with the greatest care.
Repairs to the device must only be carried out by qualified technicians. Incorrect
repairs could put the user at great risk (electric shock, hazardous energy emissions,
risk of fire) or cause serious damage to the equipment.
Transporting the device
Device,Tran sportation Retransportation
Transport all parts separately in their original packaging or in a packaging which
protects them from knocks and jolts, to the new site.
Do not unpack them until all transportation manoeuvres are completed.
If the device is brought from a cold environment into the room where it will be used,
condensation may occur. Before operating the device, wait until it is absolutely dry
and has reached approximately the same temperature as the installation site.
A26361-K1180-Z220-1-7619, edition 2 3

Important notes
Cleaning the device
Device,Trans portati onRetransportationSystemu nit, see Device
Turn off all power and equipment switches and remove the power
plug from the mains supply.
Do not clean any interior parts yourself, leave this job to a service technician.
Do not use any cleaning agents that contain abrasives or may corrode
plastic (alcohol, thinner or acetone).
Never clean the device with water! Water entering into the device could
present a serious risk to users (e.g. electric shock).
Ensure that no liquid enters the system.
The surface can be cleaned with a dry cloth. If particularly dirty, use a cloth that has been
moistened in mild domestic detergent and then carefully wrung out.
Use disinfectant wipes to clean the keyboard and the mouse.
Energy saving, disposal and recycling
DisposalEnergysavingRecyclin gDrivers&UtilitiesDVDUserDocumentationDVD
Further information can be found on the "Drivers & Utilities" DVD.
CE marking
CEmarkingCEmarkingNotesElectromagneticcompatibility Lowvoltage directive
The shipped version of this device complies with the requirements of EEC
directives 2004/108/EC "Electromagnetic compatibility" and 2006/95/EC
"Low voltage directive".
CE marking for devices with radio component
This equipment complies with the requirements of Directive 1999/5/EC of the
European Parliament and Commission from 9 March, 1999 governing Radio
and Telecommunications Equipment and mutual recognition of conformity.
This equipment can be used in the following countries:
Belgium Bulgaria Denmark Germany
Estonia Finland France Greece
UK Ireland Iceland Italy
Latvia Liechtenstein Lithuania Luxembourg
Malta Netherlands Norway Austria
Poland Portugal Rumania Sweden
Switzerland Slovakia Slovenia Spain
Czech Republic Hungary Cyprus
Contact the corresponding government office in the respective country for
current information on possible operating restrictions. If your country is
not included in the list, then please contact the corresponding supervisory
authority as to whether the use of this product is permitted in your country.
4 A26361-K1180-Z220-1-7619, edition 2

Ports and operating elements
Ports and operating elements
Ports
This chapter presents the individual hardware components of your device. This will provide
you with an overview of the ports and operating elements on the device. Please familiarise
yourself with these components before starting to work with your device.
Front
156
7
23
14
1=USBports
2 = Headphone port
3 = Microphone port
4=3
1/2inch module bay
5 = ON/OFF switch
6 = Optical drive (optional)
7 = Insert/eject button (CD/DVD)
A26361-K1180-Z220-1-7619, edition 2 5

Ports and operating elements
Rear
2
13
1 = Slot covers
2 = Main switch
3 = Alternating voltage socket (AC IN)
6 A26361-K1180-Z220-1-7619, edition 2

Getting started
Getting started
Gettingstarted
Please observe the safety information in the "Important notes", Page 3 chapter.
Unpacking and checking the delivery
It is recommended not to throw away the original packaging material! It may be
required for reshipment at some later date.
PackagingContentsofdeliveryPackaging,
►Unpack all the individual parts.
►Check the contents of the package for any visible damage caused during transport.
►Check whether the delivery conforms to the details in the delivery note.
►If the delivery does not correspond to the delivery note or if any part of the delivery
is damaged, please notify your local sales outlet immediately.
Steps for initial setup
Preparingf orfirstuse, overviewPreparingf oruse,
Only a few steps are necessary to put your new device into operation for the first time:
• Select a location for device and set up device
• Connecting external devices
• Check the voltage at the mains outlet and connect the device to an electrical outlet
• Switch the device on
You will learn more about the individual steps in the following sections.
External devices
If you have received other external devices in addition to your own device (e.g.
a printer), do not connect these until after the initial installation. The following
sections describe how to connect these external devices.
Drives and boards
If you have received drives or boards with your device, please do not install
them until after first-time setup. How to install drives and boards is described
in the "System expansions", Page 27 chapter.
A26361-K1180-Z220-1-7619, edition 2 7

Getting started
Setting up the device
Videoworks tationErgonomicDevice,
You can set up and operate the device in either a vertical or horizontal position.
When installing your device, please read the recommendations and
safety notes in the "Safety" manual.
Use the device simply in the horizontal operating position. With the aid of suitable
feet, it is also possible to use the device in the vertical operating position..
We recommend that you place your device on a surface with good anti-slip qualities.
In view of the multitude of different finishes and varnishes used on furniture, it is
possible that the rubber feet will mark the surface they stand on.
Depending on the location of your device, spurious vibrations and noises may
occur. To prevent this, on casing sides without ventilation surfaces a distance
of at least 10 mm should be maintained from other devices.
To ensure the casing receives adequate ventilation, when setting up the
device make sure that there is sufficient clearance around it as indicated
in the chapter "Technical specification", Page 50.
In order to avoid overheating, do not cover the ventilation areas
of the monitor or the device.
Do not stack several devices on top of each other.
Do not expose the device to extreme ambient conditions (see "Technical specification",
Page 50, "Ambient conditions"). Protect the device against dust, humidity and heat.
8 A26361-K1180-Z220-1-7619, edition 2

Getting started
Vertical operating position (optional)
Use the optional rubber feet when you wish to use the device in
the vertical operating position.
The set-up direction is compulsory: The ON/OFF switch must be at
the top to ensure sufficient ventilation.
Proceed as follows to operate the device in the vertical operating position using the rubber feet:
VerticaloperatingpositionOperatingpos ition,verticalBasefeetSideco ver
►Disconnect the cables if required.
►Position the casing vertically so that the ON/OFF switch is located at the bottom.
►Pull off the foil from the rubber feet that you will find in the accessories package.
40 mm
6 mm
11
11
►Affix the rubber feet (1) to the outside of the casing. The positions of the rubber feet
must correspond to the dimensions given so that the device is stable.
►Stand the device on the rubber feet.
A26361-K1180-Z220-1-7619, edition 2 9

Getting started
►Reconnect any cables which were disconnected earlier.
Connecting the device to the mains supply
Mainsadapt er
2
1
►Connect the power cable to the device (1).
►Plug the power plug into a grounded mains outlet (2).
Switching on for the first time: installing the software
Installing,Software,Installing,
Once the installation has been started the device must not be switched
off, unless the installation has been completed.
During installation, the device may only be rebooted when you are requested to do so!
The installation will otherwise not be carried out correctly and the contents
of the hard disk must be completely restored.
If the device is integrated into a network, the user and server details as well as
the network protocol are required during the software installation.
Contact your network administrator if you have any questions about these settings.
When you switch on the device for the first time, the supplied software
is installed and configured. Plan a reasonable amount of time for this,
as this process must not be interrupted.
You may need the licence number for Windows during the installation. The licence
number is located on a sticker on your device.
10 A26361-K1180-Z220-1-7619, edition 2

Getting started
Switching on monitor and device
In order to avoid overheating, do not cover the ventilation areas
of the monitor or the device.
Depending on the version, the device may be equipped with a main power switch
on the back of the device in addition to the ON/OFF button on the front.
►Switch the monitor on (see the operating manual for the monitor).
►Switch the device on. To do this, follow the instructions below.
1
2
►Turnthemainswit
ch on the back of the device to the "I" position (1).
►Press the ON/OFF switch on the front of the device (2).
The power-on indicator lights green and the device is started.
Installing the software
►During installation, follow the on-screen instructions.
Software, Installing,
►If anything is unclear regarding the data you are asked to input, read the
online Help in your operating system.
You will find more information on the system, as well as drivers, utilities and updates on
the "Drivers & Utilities" DVD and on the Internet under "http://ts.fujitsu.com/support/".
A26361-K1180-Z220-1-7619, edition 2 11

Getting started
Connecting external devices
Read the documentation on the external device before connecting it.
With the exception of USB devices, always remove all power plugs
before connecting external devices!
Do not connect or disconnect cables during a thunderstorm.
Always take hold of the actual plug. Never unplug a cable by pulling the cable itself.
Connect and disconnect the cables in the order described below.
Connecting the cables
►Turn off all power and equipment switches.
CordCable,
►Remove all power plugs from the grounded mains outlets.
►Connect all the cables to the device and the external devices. Please make sure that you
always observe the safety notes provided in "Important notes", Page 3.
►Plug all data communication cables into the appropriate sockets.
►Plug all power cables into the grounded mains outlets.
USB devices are hot-pluggable. This means you can connect and disconnect
USB cables while your device is switched on.
Additional information can be found in "Connecting external devices to the USB
ports", Page 15 and in the documentation for the USB devices.
Disconnecting the cables
►Switch off all affected devices.
Cable,
►Remove all power plugs from the grounded mains outlets.
►Unplug all data communication cables from the appropriate sockets.
►Disconnect all of the cables from the device and from the external devices.
12 A26361-K1180-Z220-1-7619, edition 2