Fujitsu ESPRIMO G5010 User manual

System
Operating Manual
FUJITSU Desktop
ESPRIMO G5010 / G9010

Thank you for buying an innovative product from Fujitsu.
Latest information about our products, useful tips, updates etc. is available
on our website: "http://www.fujitsu.com/fts/"
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Should you have any technical questions, please contact:
• our Hotline/Service Desk ("http://support.ts.fujitsu.com/contact/servicedesk")
• Your sales partner
• Your sales office
We hope you enjoy using your new Fujitsu system!

Issued by / EU importer
Fujitsu Technology Solutions GmbH
Mies-van-der-Rohe-Straße 8
80807 Munich, Germany
"http://www.fujitsu.com/fts/"
Copyright
© Fujitsu Technology Solutions GmbH2020. All rights reserved.
Publication Date
08/2020
Order No.: A26461-K2010-Z320-1-7619, edition 1

FUJITSU Desktop
ESPRIMO G5010 / G9010
Operating Manual
Your ESPRIMO 5
Important notes 7
Device overview 10
Getting started 13
Connecting external devices 19
Switching on for the first time:
installing the software 21
Operation 23
Software installation and restore 28
Problem solutions and tips 29
System expansions and repairs 32
Technical data 33
Index 35

Remarks
Information on the product description meets the design specifications of Fujitsu and
is provided for comparison purposes. Several factors may cause the actual results to
differ. Technical data is subject to change without prior notification. Fujitsu rejects any
responsibility with regard to technical or editorial mistakes or omissions.
Trademarks
Fujitsu, the Fujitsu logo and ESPRIMO are registered trademarks of Fujitsu Limited
or its subsidiaries in the United States and other countries.
Kensington and Microsaver are registered trademarks of ACCO Brands.
USB Type-C™ and USB-C™ are trademarks of the USB Implementers Forum
in the USA and other countries.
The terms HDMI and HDMI High-Definition Multimedia Interface and the HDMI logo are trademarks or
registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.
Microsoft and Windows are trademarks or registered trademarks of Microsoft
Corporation in the USA and/or other countries.
All other trademarks specified here are the property of their respective owners.
Copyright
No part of this publication may be copied, reproduced or translated without
the prior written consent of Fujitsu.
No part of this publication may be saved or transferred by any electronic means
without the written approval of Fujitsu.

Contents
Contents
YourESPRIMO ......................................................................... 5
Validityof the Reference Manual ......................................................... 5
Notational conventions .................................................................. 6
Importantnotes ........................................................................ 7
Safetynotes ............................................................................ 7
Transporting the device .................................................................. 8
Cleaning thedevice ..................................................................... 8
Energy saving, disposaland recycling .................................................... 9
Important notes for operating yourdevice viaUSB PowerDelivery (USB-PD) ............ 9
Deviceoverview ....................................................................... 10
Frontview .............................................................................. 10
Rearview .............................................................................. 11
Gettingstarted ......................................................................... 13
Unpacking and checking thedelivery ..................................................... 13
Steps for initial setup .................................................................... 13
Setting up the device .................................................................... 14
Vertical operatingposition ............................................................ 14
Horizontal operatingposition ......................................................... 16
Connecting the mains adapter ........................................................... 18
Connecting the device tothenetwork(LAN) ............................................... 18
Connectingexternaldevices ........................................................... 19
Portson thedevice ..................................................................... 19
Connecting a monitor . .................................................................. 20
Connecting a USB mouse . . . . ........................................................... 20
Connecting a USB keyboard . . ........................................................... 20
Connecting external devices to the USB ports . ............................................ 20
Devicedrivers ...................................................................... 20
Connecting Audio Devices . . . . ........................................................... 20
Switchingonforthefirsttime:installingthesoftware .................................. 21
Switch on themonitor andthe machine ................................................... 22
Installingthesoftware ................................................................... 22
Operation .............................................................................. 23
Switchthe deviceon .................................................................... 23
Switching offthedevice ................................................................. 23
Procedure in an emergency . . . ....................................................... 23
Settingsin theBIOS setup ........................................................... 23
Property and data protection . . ........................................................... 24
SecurityLock device ................................................................ 24
Securing USB covers (optional) . . . ................................................... 25
BIOSsetup securityfunctions ........................................................ 26
Deletedata ......................................................................... 27
Softwareinstallationandrestore ....................................................... 28
Installingnewsoftware .................................................................. 28
Downloadcurrentdrivers/software ........................................................ 28
Problemsolutionsandtips ............................................................ 29
Fujitsu 3

Contents
Helpif problemsoccur ................................................................... 29
Troubleshooting . . ....................................................................... 29
Power-on indicatorremains unlitafteryouhave switchedon yourdevice ................. 29
The device cannot be switched off with the On/Off switch. .............................. 30
Monitorremainsblank ............................................................... 30
Nomousepointerdisplayedon thescreen ............................................ 31
Time and/or date is not correct . . . . . . ................................................. 31
Errormessageson thescreen ........................................................ 31
Tips .................................................................................... 31
Systemexpansionsandrepairs ........................................................ 32
Technicaldata ........................................................................ 33
FUJITSU Desktop ESPRIMO G5010 / G9010 ............................................. 33
ACadapter ............................................................................. 34
Index .................................................................................. 35
4Fujitsu

Your ESPRIMO
Your ESPRIMO
Summary
... is available with various configuration levels, which differ in terms of hardware and software
equipment. You can install additional drives (for example a DVD drive) and other boards.
This manual tells you how to start using your device and how to operate it in daily use.
This manual applies for all configuration levels. Depending on the configuration level
chosen some of the hardware components described may not be available on your
device. Please observe the notes on your Operating System.
Depending on the configuration selected, the operating system is pre-installed
on your hard disk (e.g. Windows).
Detailed information on this device is also provided:
• in the "Quick Start Guide" poster
• in the "Safety/regulations" manual
• in the "Warranty" manual
• in the BIOS manual for your device
• in the manual for "System expansions and repairs"
• in the operating manual for the monitor
• in the manual for the motherboard
• in your Operating System documentation
ValidityoftheReferenceManual
This description applies to the following systems (possibly with the following suffixes):
• FUJITSU Desktop ESPRIMO G5010
• FUJITSU Desktop ESPRIMO G9010
Fujitsu 5

Your ESPRIMO
Notational conventions
Pay particular attention to text marked with this symbol. Failure to observe
these warnings could pose a risk to health, damage the device or lead
to loss of data. The warranty will be invalidated if the device becomes
defective through failure to observe these warnings.
Indicates important information for the proper use of the device.
►Indicates an activity that must be performed
Indicates a result
This font indicates data entered using the keyboard in a program dialogue or at
the command line, e.g. your password (Name123) or a command used to
start a program (start.exe)
This font indicates information that is displayed on the screen by a program, e.g.:
Installation is complete.
This font indicates
• terms and texts used in a software interface, e.g.: Click on Save
• names of programs or files, e.g. Windows or setup.exe.
"This font" indicates
• cross-references to another section, e.g. "Safety information"
• cross-references to an external source, e.g. a web address: For more
information, go to "http://www.fujitsu.com/fts"
• Names of CDs, DVDs and titles or designations for other materials,
e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manual
Key indicates a key on the keyboard, e.g: F10
This font indicates terms and texts that are emphasised or highlighted, e.g.: Do
not switch off the device
6Fujitsu

Important notes
Important notes
ImportantnotesNotes
In this chapter you will find information regarding safety which it is essential to
take note of when working with your device.
Safety notes
SafetynotesNote
Please follow the safety notes provided in the "Safety/Regulations" manual
as well as the safety notes given below.
When installing and operating the device, observe the instructions for environmental
conditions in the chapter "Technical data ", Page 33 and the chapter "Getting
started", Page 13 or the instructions in the data sheets.
To ensure that the housing is adequately ventilated, please observe the clearances
around the device when installing it. In order to avoid overheating, the ventilation
surfaces of the screen and the device must not be covered.
You may only operate the device if the nominal voltage of the device
corresponds to the local mains voltage.
To completely disconnect the unit from the power supply, unplug the
power cord from the wall outlet.
Please note that components in the system and the surface of the
device can reachhightemperatures.
The activities described in these instructions must always be
performed with the greatest care.
For system expansions and repairs to the unit, refer to the manual “System
Expansions and Repairs”. Some of the activities described in this manual may only
be performed by authorized personnel. Improper repairs may cause danger to the
user (electric shock, fire hazard) or material damage to the unit.
Operate the device only with the casing closed.
Do not put or place any objects on the top of the unit.
Do not apply pressure to the top of the unit during operation.
Fujitsu 7

Important notes
Power cable and mains adapter:
The supplied power cable conforms to the requirements of the country in
which you purchased your device. Make sure that the power cable is approved
for use in the country in which you intend to use it.
The mains adapter’s power cable should only be connected to a mains
socket if the device is connected.
Do not use the mains adapter for other devices.
Only use the power adapter provided for the device, see chapter
"Technical data ", Page 33.
Optionally, you can operate the system without a line adapter using a Fujitsu monitor with
the Power Delivery function (e.g. P24-9 TE or P27-9 TS) and a USB-C cable, see chapter
"Important notes for operating your device via USB Power Delivery (USB-PD)", Page 9.
Make sure that the rated current of the mains adapter is not higher than that of
the power system to which you connect the mains adapter.
ON/OFF switches do not disconnect the device from the mains voltage. To completely
disconnect the mains voltage, remove the power plug from the power socket.
Transporting the device
DeviceTranspo rtationRe-transportation
Transport all devices separately in their original packaging or in a packaging
that protects them from knocks and jolts.
Unpack them only at the installation site.
Ifthedeviceisbrought from a cold environment into the room where it will be used,
condensation may occur. In order to avoid damage to the device, wait before preparing
it for use until the device has reached the ambient temperature and it is absolutely dry.
Cleaning the device
Device,Transpo rtationRetransportationSystemunit, see Devi ce
Turn off all power and equipment switches and disconnect the power
plug from the mains outlet.
Do not clean any interior parts yourself, leave this job to a service technician.
Do not use any cleaning agents that contain abrasives or may corrode
plastic (alcohol, thinner or acetone).
Never clean the device with water! Water entering into the device could
present a serious risk to users (e.g. electric shock).
Ensure that no liquid enters the system.
The surface can be cleaned with a dry cloth. If particularly dirty, use a cloth that has been
moistened in mild domestic detergent and then carefully wrung out.
Use disinfectant wipes to clean the keyboard and the mouse.
8Fujitsu

Important notes
Energy saving, disposal and recycling
DisposalEnergysavingR ecycling
Information on these subjects can be found in the manual "Environmental and Energy Information"
or on our website ("http://www.fujitsu.com/fts/about/fts/environment-care/").
Important notes for operating your device via USB
Power Delivery (USB-PD)
Your device supports USB-PD, a function defined by the USB Implementers Forum
(USB-IF) (current specification): USB-PD version 2.0).
You can use USB-PD to power the device via a USB-C cable. The Fujitsu P24-9
TE monitor, for example, acts as a power adapter for this purpose. No further
connection cables to the system are required.
Make sure that you always use the USB-C to USB-C cable included with the screen when operating
via USB-PD. Otherwise, security problems may occur. To ensure safety and compatibility, use
only the supplied USB-C cable or an equivalent certified USB-C cable. In an extreme situation
(CPU fully loaded and many external USB devices with high power consumption simultaneously
connected to your ESPRIMO), the internal CPU frequency can be lowered to avoid power overload.
Mouse, keyboard, headphones and similar devices have low power consumption and do not cause
overload. Once the overload is over, the CPU frequency returns to its normal value. In order to
avoid a performance limitation, the device causing the overload must be stopped, or the number of
USB devices with high power consumption connected to the ESPRIMO must be reduced.
Fujitsu 9

Device overview
Device overview
Ports
This chapter presents the individual hardware components of your device. This will provide
you with an overview of the operating controls of the device. Please familiarise yourself
with these components before you start to work with the device.
Front view
OnswitchOffswitchPower-onindicatorHeadphoneportMicrophoneportUSB
3
4
2
1
1 = On/off switch with operation indicator
2 = USB port (USB 3.1, type C)
3 = USB port (USB 3.1, type A)
4 = Combined Headphone and
Microphone Port
10 Fujitsu

Device overview
Rear view
LANsocketMonitorportUSBportsDCinputconnectorPCIslotPCIeslotSecurityLock
FUJITSU ESPRIMO G5010
3
4
5
2
1
8
7
6
1 = DC Socket (DC IN)
2 = DisplayPort
3 = HDMI port
4=USBport(USB3.1,typeC)
5 = RJ45 LAN socket (Local Area Network)
6 = USB ports (USB 2.0, type A)
7 = USB ports (USB 3.1, type A)
8 = Security Lock device
Fujitsu 11

Device overview
FUJITSU ESPRIMO G9010
3
4
2
1
6
5
1 = DC input jack (DC IN)
2 = Displayports
3 = USB port (USB 3.1, type C)
4 = RJ45 socket (Local Area Network)
5 = USB ports (USB 3.1, type A)
6 = Security Lock Device
12 Fujitsu

Getting started
Getting started
Gettingstarted
Please observe the safety information in the "Important notes", Page 7 chapter.
Unpacking and checking the delivery
It is recommended not to throw away the original packaging material! It may be
required for reshipment at some later date.
PackagingContents ofdeliveryPackaging,
►Unpack all the individual parts.
►Check the contents of the package for any visible damage caused during transport.
►Check whether the delivery conforms to the details in the delivery note.
►Should you discover that the delivery does not correspond to the delivery
note, notify your local sales outlet immediately.
Steps for initial setup
Preparingforfirs tuse,ove rviewPreparingforu se,
Only a few steps are necessary to put your new device into operation for the first time:
• Select a location for device and set up device
• Connect external devices such as mouse, keyboard and monitor
• Check the voltage at the mains outlet and connect the device to an electrical outlet
• Switch the device on
You will learn more about the individual steps in the following sections.
External devices
If you have received other external devices in addition to your own device (e.g.
a printer), do not connect these until after the initial installation. The following
sections describe how to connect these external devices.
Drives and boards
If you have received drives or boards as well as your device, please do not
install them until after first-time setup. Installation of drives and boards is
described in the "System expansions and repairs" manual.
Fujitsu 13

Getting started
Setting up the device
VideoworkstationErgonomicDevice,
When setting up your device, please read the recommendations and
safety notes in the "Safety/regulations" manual.
We recommend that you place your device on a surface with good anti-slip qualities.
In view of the multitude of different finishes and varnishes used on furniture, it is
possible that the rubber feet will mark the surface they stand on.
Depending on your device location, disturbing vibrations and noises may occur. In
order to avoid this, a minimum distance of 10 mm / 0.39 inch to other devices or
objects should be maintained on housing sides without ventilation surfaces.
In order to avoid overheating, do not cover the ventilation areas
on the monitor or the device.
For ventilation surfaces, a minimum distance of 200 mm / 7.87 inch
from the device must be maintained.
Do not place several devices on top of each other or a monitor on top of the device.
Do not expose the device to extreme ambient conditions (see "Technical data ",
Page 33, "Ambient conditions"). Protect the device against dust, humidity and heat.
You can use the device in a vertical or horizontal operating position.
Vertical operating position
Vertica lo perating position Operatingposition,vertical BasefeetSidecover
If you want to operate the unit in a vertical position, use the foot supplied with the unit.
Attach the foot only to the side of the device shown in the figures.
If connecting many cables to the device, ensure that the device is in a stable
position, in order to prevent it from toppling over.
Proceed as follows to prepare the device for the vertical operating position:
►Disconnect the cables if required.
►Lay the device on its top (narrow side) as shown, on a stable, flat and clean surface.
14 Fujitsu

Getting started
2
21
►Place the foot on the housing (1). Make sure that you align the screw holes on
the foot with the corresponding holes on the housing.
►Fix the foot with the screws (2).
Fujitsu 15

Getting started
►Place the unit on the foot.
►If necessary, reconnect any cables that were previously disconnected.
Horizontal operating position
If you want to operate the device in a horizontal operating position, use the four
supplied adhesive feet for the horizontal operating position.
Attach adhesive feet only to the side of the device shown in the figures.
Proceed as follows to prepare the device for the horizontal operating position:
HorizontaloperatingpositionOperatingposition, horizontalBasefeet
►Disconnect the cables if required.
►Lay the device on its right side as shown, on a stable, flat and clean surface.
16 Fujitsu