Fujitsu M3099EX User manual

C150-E066-01EN
Reference Guide
M3099EX/GX/EH/GHImageScanner
*-Cover 98.2.22, 11:04 AM3

01 May,1996 First edition
Specification No. C150-E066-01EN
This equiepment has been tested and found to comply with the limits for a Class
A digital device,pursuant to Part 15 of the FCC Rules. These limits are designed
toprovidereasonableprotectionagainstharmfulinterferencewhentheequipment
is operated in a commercial environment. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance
with the instruction manual, may cause harmful interference to radio communica-
tions. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will
be required to correct the interference at his own expense.
This digital apparatus does not exceed the Class A limit for radio noise emissions
from digital apparatus set out in the Radio interference Regulations of the
Canadian Department of Communications.
Le pésent appareil numérique n’ément pas de bruits radioélectriques dépassant
les limites applicables aux appareils numériques de la classe A prescridtes dans
leRéglesmentsurlebrouillageradioélectriquedictéparleministeredesCommu-
nications du Canada.
Maschinenlärmlnformationsverordnung3.GSGV,18.01.1991:Derarbeisplatzbe-
zogene Schalldruckpegel beträgt 70dB(A)oder weniger gemäß ISO 7779.
The contents of this manual may be revised without prior notice.
All Rights Reserved, Copyright © 1996 FUJITSU LIMITED.
Printed in Japan.
No part of this manual may be reproduced in any form without permission.
Revised contents
Date published
Edition
00-Record, guide 98.2.22, 9:33 AM2

Please send your comments on this manual or on Fujitsu products
to the following addresses:
FUJITSU FRANCE S.A.
Bâtiment Aristote,17 rue Olof palme
94006 Créteil cedex,FRANCE
TEL:[phone]
FAX:[phone]
FUJITSU HONG KONG Limited
Room 2521,Sum Hung Kai Centre
30 Harbour Road Wanchal,Hong Kong
TEL:[phone]
FAX:[phone]
TLX:62667
FUJITSU ITALIA S.p.A.
Via Melchiorre Gioia,No.8-20124
Milano,ITALY
TEL:[phone]
FAX:[phone]
FUJITSU NORDIC AB
Kung Hans vag,S-19176
Sollentuna,SWEDEN
TEL:[phone]
FAX:[phone]
FUJITSU LIMITED
International Operations
Marunouchi 1-6-1, Chiyoda-ku,Tokyo 100
JAPAN
TEL:[phone]
FAX:[phone]
TLX:J2283
Cable:”FUJITSU LIMITED TOKYO”
FUJITSU COMPUTER PRODUCTS OF
AMERICA,INC.
2904 Orchard Parkway,San Jose.
California 95134-2022,U.S.A.
TEL:[phone]
FAX:[phone]
FUJITSU AUSTRALIA LIMITED
475 Victoria Avenue Chatswood.
N.S.W2067,AUSTRALIA
TEL:[phone]
FAX:[phone]
FUJITSU CANADA,INC.
2800 Matheson Blvd.East,Mississauga.
Ontario 4X5,CANADA
TEL:[phone]
FAX:[phone]
FUJITSU DEUTSCHLAND GmbH.
Frankfurter Ring 211,
8000 München 40,F.R,GERMANY
TEL:[phone]
FAX:[phone]
FUJITSU ESPAÑA,S.A
Edificio torre Europa 5a
Paseo de la Castellana 95 Madrid 28046,SPAIN
TEL:[phone]
FAX:[phone]
FUJITSU EUROPE LTD.
2,Longwalk Road,Stockey Park,Uxbridge
Middlesex,UB11 1AB,U.K
TEL:[phone]
FAX:[phone]
00-Record, guide 98.2.22, 9:33 AM3

i
IMPORTANTNOTETOUSERS
READ CAREFULLY ALL OF THIS MANUAL BEFORE USING THIS PRODUCT.
IF NOT USED CORRECTLY, UNEXPECTED DAMAGES MAY BE CAUSED TO
THE USERS OR THE BYSTANDERS.
While all efforts have been made to ensure the accuracy of all information in this
manual, FUJITSU assumes no liability to any party for any damage caused by
errors or omissions or by statements of any kind in this manual, its updates or
supplements, whether such errors are omissions or statements resulting from
negligence, accidents, or any other cause. FUJITSU further assumes no liability
arising from the application or use of any product or system described herein; nor
any liability for incidental or consequential damages arising from the use of this
manual. FUJITSU disclaims all warranties regarding the information contained
herein, whether expressed, implied, or statutory.
FUJITSU reserves the right to make changes to any products herein, to improve
reliability, function, or design, without further notice and without obligation.
00 PREFACE 98.2.22, 9:33 AM1

ii
Preface
This manual explains how to use the M3099EX/GX/EH/GH image
scanner.
This manual contains OPERATING INSTRUCTION, CLEANING,
REPLACEMENT OF PARTS, ADJUSTMENT and TROUBLESHOOT-
ING.
RefertoOperator’sGuideforthebasicinformationabouttheM3099EX/
GX/EH/GH.
The M3099EX/GX/EH/GH is very fast and highly functional image
scanner developed for volume filing, using charge-coupled device
(CCD)imagesensors. Thisscanner features duplexscanningandhigh
quality image, processing with an automatic document feeder (ADF).
00 PREFACE 98.2.22, 9:33 AM2

iii
Conventions
Special information, such as warnings, cautions are indicated as follows:
WARNING
WARNING indicates that personal injury may result if you do not follow
procedure correctly.
CAUTION
CAUTION indicates that damage to the scanner may result if you do not follow
a procedure correctly.
The following symbols are used in this manual.
Used for general WARNING and CAUTION.
Be careful not to pinch your fingers or hands.
00 PREFACE 98.2.22, 9:33 AM3

iv
00 PREFACE 98.2.22, 9:33 AM4

CONTENTS
CHAPTER 1 OPERATING INSTRUCTION .......................................................1-1
Loading Document........................................................................1-2
Inserting Document Manually........................................................1-4
Upper Transport Unit ....................................................................1-5
CHAPTER 2 CLEANING ...................................................................................2-1
Cleaning Tools and Roller Position ...............................................2-2
Rollers...........................................................................................2-3
Transport Paths and Glass surface...............................................2-5
Sensors.........................................................................................2-6
Front-Side Lamp ...........................................................................2-8
CHAPTER 3 REPLACEMENT OF PARTS........................................................3-1
Back-Side Lamp............................................................................3-2
Front-Side Lamp ...........................................................................3-4
Roller ASY ....................................................................................3-6
Belt and Belt ASY .........................................................................3-8
Pick Rollers .................................................................................3-12
Pad .............................................................................................3-14
Print Head ...................................................................................3-16
CHAPTER 4 ADJUSTMENT .............................................................................4-1
Separation Pressure Adjustment ..................................................4-2
Print Head Adjustment ..................................................................4-4
CHAPTER 5 TROUBLESHOOTING..................................................................5-1
Paper JAM ....................................................................................5-2
Initial Checks.................................................................................5-4
Messages and Actions ................................................................5-12
Problem Checklist .......................................................................5-14
Appendix .....................................................................................5-15
v
00 CONTENTS 98.2.22, 9:33 AM5

CHAPTER 1OPERATING INSTRUCTION
CHAPTER
2 CLEANING
CHAPTER 3REPLACEMENT OF PARTS
CHAPTER 4ADJUSTMENT
CHAPTER 5TROUBLESHOOTING
TROUBLESHOOTING
ADJUSTMENT
REPLACEMENT
OF PARTS
CLEANING
OPERATING
INSTRUCTION
00 ref 1-Ref. guide 98.2.22, 9:33 AM3

1-1
Thischapterdescribeshowtoloaddocument,howtoinsertdocument
manually and how to open/close the upper transport unit.
Loading Document
Inserting Document Manually
Upper Transport Unit
OPERATINGINSTRUCTION
CHAPTER
1
01 Chapter1 98.2.22, 11:34 AM1

1-2
Adjust the guides to the document
width.
Fan the sheets before setting the
document on the hopper table.
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
Load the document for reading.
Loading Document
NOTE
• Squeeze the lock lever to free the guides.
• Remove paper clips and staples. Flatten
the hole with your finger.
• Load documents face-up.
• Load documents lower
than the line mark.
• Use the extension for long documents.
• Do not mix different width documents.
NOTE
Hold both ends and bend the
documents into an arch. Then
hold tightly and straighten
them. The center of documents
swells and air is introduced
between the documents.
Stacker
Lock lever
Guide
Hopper table
Extension
Line mark
Lock lever
Guide
Extension
Line mark
Guide Lock lever
Extension
1
2
15 to 20 mm
01 ref1-Ref. guide 98.2.22, 11:35 AM2

1-3
Scanned documents are stacked
in the stacker for removal.
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
Adjust the stacker table to the
document size.
[1000 sheets hopper type]
3
4
Extension
Stacker table Lever
(inside) Stopper Stacker
Stacker table Stopper Stacker
NOTE
Extend the stacker table and extension for
long documents. (greater
than A4 or LT) Turn down
the lever and extend the
stopper for small
documents.
Stopper adjustment:
Stopper
[500 sheets hopper type]
NOTE
Extend the stacker table
for long documents.
Use the stopper for
small documents.
Stopper adjustment:
Stopper
Document
about 20 mm
Document
about 20 mm
01 ref1-Ref. guide 98.2.22, 11:36 AM3

1-4
Place documents face-up at the
center of the hopper table.
Inserting Document Manually
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
Insert the documents until the
front ends touch the guide plate of
the hopper table and adjust the
guides to the document size.
1
2
Hopper table Document
(face-up) Guides
Guide plate
01 ref1-Ref. guide 98.2.22, 11:37 AM4

1-5
■Opening the Upper Transport Unit
Lift the lever located below the
operator panel to open the upper
transport unit.
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
■Closing the Upper Transport Unit
Upper Transport Unit
Lower the upper transport unit
with both hands.
CAUTION
Make sure that the upper transport unit is
in the locked position before reaching
inside the scanner.
WARNING
Before lowering down the unit, make sure that the area
between the main machine and the upper transport unit is
clear of all objects and fingers.
ACHTUNG
Bevor Sie die obere Einheit absenken, überzeugen Sie sich,
daß keine Gegenstände oder Finger eingeklemmt werden.
Lift the upper transport unit to
release the lock.
1
1
2
Lever
Operator panel
NOTE
Press the upper transport unit with both
hands to secure the lock.
01 ref1-Ref. guide 98.2.22, 11:38 AM5

2-1
This chapter describes the cleaning tools and roller position, and
cleaning of rollers, transport paths and back-side lamp, sensors, and
front-side lamp.
Cleaning Tools and Roller Position
Rollers
Transport Paths and Glass Surface
Sensors
Front-Side Lamp
CLEANING
2
CHAPTER
02 Chapter2 98.2.22, 9:41 AM1

2-2
Cleaning Tools and Roller Position
Tools Type No. Frequencies Remarks
Cleaning sheet CA99501-0016 Every 50,000 sheets 20 sheets/1 pack
(*)
Cleaner F2 CA99501-0014 • Front-side lamp 1 bottle
(*) Every 100,000 sheets
• Belt/Roller
Every 100,000 sheets
Isopropyl alcohol CA99501-0013 • Others 1 bottle.
or Cleaner F1 (*) Every 200,000 sheets
Q-Tips
Dry cloth
*: Contact dealer or distributer. Type No. may be different in some countries.
NOTE
When the following paper is used, it may be necessary to clean more frequently.
• Paper with smooth surface such as coated paper. (has to be cleaned every 2 or 3 days)
• Paper with almost all printed area. (has to be cleaned every 2 or 3 days)
• Paper with special coating such as carbonless paper. (has to be cleaned everyday)
Rollers
02 REF1-CLEANING 98.2.22, 9:42 AM2

2-3
Rollers
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
Remove the protective paper from
the cleaning sheet.
When “HOPPER EMPTY” is
displayed, press Stop .
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
Place the cleaning sheet on the
hopper table by aligning it with the
guide (left) with the adhesive side
up. Then press Start .
Place the same cleaning sheet on
the hopper table with the adhesive
side up by aligning with the guide
(right). Then press
Start
.
When “HOPPER EMPTY” is
displayed, press Stop .
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
■Cleaning the Rollers with Cleaning Sheets
Set the hopper table guides to B4
width.
While pressing Mode 2 , turn on
the power of the scanner.
When “Warming-up Now”
disappeared, press Mode 2 once
then Mode 1 once. B4
B4
Remove the protective paper from a new cleaning sheet and place it with the
adhesive side face-down. Then repeat steps
3
through
6
. After cleaning is
complete, turn the power off.
WARNING
Wait at least 3 minutes after turning off the power before cleaning.
ACHTUNG
Warten Sie nach dem Reinigen mindestens 3 Minuten bevor Sie den
Scanner wieder anschalten.
1
2
3
4
5
6
7
Guide(left) Front Cleaning sheet
Cleaning sheet Front Guide(right)
Cleaning
sheet
Protective paper
02 REF1-CLEANING 98.2.22, 9:42 AM3

2-4
Wipe the metal roller surfaces
while turning the shaft by hand.
Apply isopropyl alcohol or cleaner
F1 to cloth.
Allow to dry.
Open the upper transport unit.
Allow to dry.
Moisten a Q-Tip with cleaner F2.
Open the upper transport unit.
Wipe the pick rollers, belt and the
upper and lower transport unit
rollers.
WARNING
Do not use cleaner F2
on rubber rollers or belt.
1
2
3
4
1
2
3
4
Steel rollers
Rollers
Belt (inside)
Pick rollers
Rollers Pick rollers Belt (inside)
Steel roller
Q-Tips
■Cleaning the Rollers with Dry Cloth, Isopropyl Alcohol or Cleaner F1
■Cleaning the Steel Rollers with Cleaner F2
02 REF1-CLEANING 98.2.22, 9:43 AM4

2-5
■Cleaning the Transport Paths
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
Pull down on the sheet guide
assembly tabs to remove it.
Wipe the glass clean with a dry cloth
(or moistened with isopropyl alcohol
or cleaner F1 as necessary).
■Cleaning the Glass Surface
Wipe the transport paths with a
dry cloth or soaked in isopropyl
alcohol or cleaner F1.
Open the upper transport unit.
Open the upper transport unit.
Close the upper transport unit.
Align the sheet guide assembly in
the guide rails and push it back
into place.
Transport Paths
and Glass Surface
WARNING
Wait at least 3 minutes after turning off the power before cleaning.
ACHTUNG
Warten Sie nach dem Reinigen mindestens 3 Minuten bevor Sie den
Scanner wieder anschalten.
1
2
1
2
3
4
5
Sheet guide assembly
1
Note
Use a vacuum cleaner to remove paper dust
from the transport paths.
02 REF1-CLEANING 98.2.22, 9:44 AM5

2-6
Open and hold the document
width sensors unit.
Wipe the four sensor surfaces
with a dry cloth (or moistened with
isopropyl alcohol as necessary).
■ Document Width Detection Sensors/Document Detection Sensors
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
Wipe the two document detection
sensor surfaces with a dry cloth
(or moistened with isopropyl
alcohol as necessary).
Close the upper transport unit.
Close the document sensor unit.
Open the upper transport unit.
Sensors
Document width detection sensors
1
2
3
4
5
6
Document sensors unit
Scan timing sensor (inside)
Document width detection sensors
(inside)
Document detection sensors
02 REF1-CLEANING 98.2.22, 9:45 AM6