Fujitsu ScanSnap iX500 Assembly instructions

Basic Operation Guide
(Mac OS)
P3PC-5442-10ENZ2

Contents
About This Manual ................................................................................................................. 4
Safety Information..................................................................................................................................5
Manuals ...............................................................................................................................................6
Trademarks...........................................................................................................................................8
Manufacturer.........................................................................................................................................9
Symbols Used in This Manual................................................................................................................ 10
Arrow Symbols in This Manual............................................................................................................... 11
Screen Examples in This Manual ........................................................................................................... 12
Abbreviations Used in This Manual ........................................................................................................ 13
What You Can Do with the ScanSnap ................................................................................. 14
Scanning a Document.......................................................................................................... 16
Scanning a Long Page......................................................................................................... 21
Scanning Documents of Different Widths or Lengths in One Batch..................................... 25
ScanSnap Overview............................................................................................................. 31
Parts and Functions ............................................................................................................................. 32
System Requirements .......................................................................................................................... 34
Overview of the Software Related to the ScanSnap.................................................................................. 35
How to Install the Software.................................................................................................................... 36
ScanSnap Manager Icon....................................................................................................................... 37
ScanSnap Manager Menu..................................................................................................................... 38
ScanSnap Setup Window ..................................................................................................................... 40
Turning the ScanSnap On or Off ............................................................................................................ 41
Turning the ScanSnap On.............................................................................................................. 42
Turning the ScanSnap Off.............................................................................................................. 44
Sleep Mode.................................................................................................................................. 45
Automatic Power OFF ................................................................................................................... 46
Connecting the ScanSnap via Wireless LAN............................................................................................ 47
Preparation .................................................................................................................................. 48
Setting a Wireless LAN Using the ScanSnap Wireless Setup Tool....................................................... 49
Connecting the ScanSnap to a Computer......................................................................................... 50
Connecting the ScanSnap to a Mobile Device................................................................................... 52
Reconnecting to a Wireless Access Point Using the ScanSnap WPS Button......................................... 53
Documents to Scan.............................................................................................................................. 55
Documents That Can Be Loaded Directly into the ScanSnap .............................................................. 56
Documents That Can Be Scanned Using the Carrier Sheet ................................................................ 58
What You Can Do with Related Software ............................................................................ 60
What You Can Do with the ScanSnap Organizer...................................................................................... 61
Basic Operation Procedure of ScanSnap Organizer .......................................................................... 62
Managing Files ............................................................................................................................. 63
Using Files................................................................................................................................... 65
What You Can Do with CardMinder ........................................................................................................ 66
Basic Operation Procedure of CardMinder ....................................................................................... 68
Linking Card Data with Other Applications........................................................................................ 71
Searching Card Data with the Basic Search Toolbar.......................................................................... 72
2

Searching Card Data with Keyboard Shortcuts.................................................................................. 73
Attaching a File to Card Data.......................................................................................................... 74
Useful Usages...................................................................................................................... 75
Managing Paper Documents by Folder on a Computer ............................................................................. 76
Saving Business Cards to a Computer.................................................................................................... 79
Scanning Documents Larger Than A4 or Letter Size ................................................................................ 82
Scanning Documents Such as Photographs and Clippings ........................................................................ 86
Troubleshooting ................................................................................................................... 89
If You Have Installed the Software Before ............................................................................................... 90
When the ScanSnap Manager Icon Does Not Appear............................................................................... 91
Displaying the ScanSnap Manager Icon........................................................................................... 92
When ScanSnap Manager Does Not Operate Normally ............................................................................ 93
Checking the Connection between the ScanSnap and the Computer ................................................... 94
Checking If ScanSnap Manager Is Operating Normally ...................................................................... 95
Cleaning ............................................................................................................................... 96
Cleaning Materials ............................................................................................................................... 97
Cleaning the Outside of the ScanSnap ................................................................................................... 98
Cleaning the Inside of the ScanSnap ...................................................................................................... 99
Cleaning the Carrier Sheet .................................................................................................................. 103
Consumables ..................................................................................................................... 104
Part Numbers and Replacement Cycle of Consumables.......................................................................... 105
Checking the Status of Consumables ................................................................................................... 106
Replacing Consumables ..................................................................................................................... 107
Appendix ............................................................................................................................ 113
Preparations for Using Nuance PDF Converter for Mac........................................................................... 114
Installing Nuance PDF Converter for Mac....................................................................................... 115
Activating Nuance PDF Converter for Mac ..................................................................................... 117
Updating the Software ........................................................................................................................ 118
Uninstalling the Software .................................................................................................................... 119
Uninstalling ScanSnap Manager ................................................................................................... 120
Uninstalling ScanSnap Organizer.................................................................................................. 122
Uninstalling CardMinder............................................................................................................... 123
Uninstalling ABBYY FineReader for ScanSnap ............................................................................... 124
Uninstalling ScanSnap Online Update ........................................................................................... 125
Specifications of the Carrier Sheet ....................................................................................................... 126
Specifications of Wireless LAN ............................................................................................................ 127
Specifications of the ScanSnap............................................................................................................ 128
About Customer Support and Maintenance ....................................................................... 130
3

About This Manual
l"Safety Information" (page 5)
l"Manuals" (page 6)
l"Trademarks" (page 8)
l"Manufacturer" (page 9)
l"Symbols Used in This Manual" (page 10)
l"Arrow Symbols in This Manual" (page 11)
l"Screen Examples in This Manual" (page 12)
l"Abbreviations Used in This Manual" (page 13)
About This Manual
4

Safety Information
The attached "Safety Precautions" manual contains important information about the safe and correct
use of the ScanSnap. Make sure that you read and understand it before using the ScanSnap.
Safety Information
5

Manuals
Read the following manuals according to your needs when using the ScanSnap.
Before Using the ScanSnap
Manual Description and Location
Safety Precautions This manual contains important information about the safe use of the ScanSnap.
Make sure you read this manual before using the ScanSnap.
This manual is included in the package.
In addition, when the software is already installed, this manual can be accessed as
follows: From the sidebar in Finder, select [Applications] → [ScanSnap Manuals], and
then double-click [iX500 Safety Precautions].
When Setting Up the ScanSnap
Manual Description and Location
ScanSnap iX500 Getting
Started
This manual explains the setup procedure from the moment you open the package to
testing the operations.
Getting Started is included in the package.
In addition, when the software is already installed, this manual can be accessed as
follows: From the sidebar in Finder, select [Applications] → [ScanSnap Manuals], and
then double-click [iX500 Getting Started].
When Operating the ScanSnap
Manual Description and Location
ScanSnap iX500 Basic
Operation Guide (this
manual)
This manual explains the basic operations and cleaning procedure for the ScanSnap.
ScanSnap Advanced
Operation Guide
This manual describes operations including various scanning methods and useful
usages of the ScanSnap.
You can refer to this manual at the following website.
http://www.pfu.fujitsu.com/imaging/downloads/manual/advanced/mac/en/common/
index.html
ScanSnap Manager Help This Help file describes the windows, operational troubles and the solutions, as well as
messages of the ScanSnap Manager.
This manual can be accessed by one of the following methods:
lClick the ScanSnap Manager icon in the Dock while holding down the
[control] key on the keyboard, and select [Help] → [Help] from the "ScanSnap
Manager Menu" (page 38).
lClick the Help button ( ) for ScanSnap Manager.
lSelect [Help] in the menu bar → [ScanSnap Manager Help].
ScanSnap Wireless Setup
Tool Help
This Help file explains about operations, operational troubles and their solutions,
windows, and messages of the ScanSnap Wireless Setup Tool.
Click the Help button ( ) in each window.
Manuals
6

When Saving Scanned Images to a Mobile Device
Manual Description and Location
ScanSnap Basic Operation
Guide (Mobile Connection
for iOS)
This manual describes operations to be performed on an iOS-based mobile device
when you save scanned images to the mobile device.
This manual can be accessed by the following method:
1. Start up ScanSnap Connect Application on the mobile device.
aThe [File List] screen appears.
2. Tap .
aThe [Information] screen appears.
3. Tap the [Help] button.
ScanSnap Basic Operation
Guide (Mobile Connection
for Android)
This manual describes operations to be performed on an Android-based mobile device
when you save scanned images to the mobile device.
This manual can be accessed by the following method:
1. Start up ScanSnap Connect Application on the mobile device.
aThe [File List] screen appears.
2. Tap .
aThe menu appears.
3. Tap [Help].
When Updating the Software
Manual Description and Location
ScanSnap Online Update
Help
This Help file describes the operations, windows, and messages of ScanSnap Online
Update.
This Help file can be accessed by one of the following methods:
lClick the Help button ( ) of ScanSnap Online Update.
lSelect [Help] in the menu bar → [ScanSnap Online Update Help].
When Using Related Applications
Manual Description and Location
ScanSnap Organizer Help This Help file describes the operations, windows, and messages of ScanSnap
Organizer.
This Help file can be accessed by selecting [Help] in the menu bar → [ScanSnap
Organizer Help].
CardMinder Help This Help file describes the operations, windows, and messages of CardMinder.
This Help file can be accessed by selecting [Help] in the menu bar → [CardMinder
Help].
Nuance PDF Converter for
Mac Help
This Help file can be accessed by selecting [Help] in the menu bar → [Nuance PDF
Converter Help].
Manuals
7

Trademarks
Microsoft, Windows, Windows Vista, Excel, PowerPoint, Outlook, SharePoint, Windows Live,
Internet Explorer, and OneDrive are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
Word is the product of Microsoft Corporation in the United States.
Apple, App Store, the Apple logo, Mac, Mac OS, OS X, iPad, iPhone, iPhoto, iPod touch, and iTunes
are trademarks of Apple Inc.
Nuance, the Nuance logo and Dragon are trademarks and/or registered trademarks of Nuance
Communications, Inc. and/or its affiliates in the United States and/or other countries.
Intel and Intel Core are registered trademarks or trademarks of Intel Corporation in the United States
and other countries.
ABBYY™ FineReader™ Engine © ABBYY. OCR by ABBYY
ABBYY and FineReader are trademarks of ABBYY Software, Ltd. which may be registered in some
jurisdictions.
Evernote is a registered trademark or trademark of Evernote Corporation.
Google, Android, Google Play, and Google Drive are registered trademarks or trademarks of Google
Inc. Use of these registered trademarks or trademarks is subject to Google Permissions.
Salesforce, the Salesforce logo, and Salesforce CRM are registered trademarks or trademarks of
salesforce.com, inc. in the United States and other countries.
Wi-Fi, Wi-Fi Protected Setup, and the Wi-Fi Protected Setup logo are trademarks of Wi-Fi Alliance.
Amazon is a trademark of Amazon.com, Inc. or its affiliates.
Besides the software authored by the product developer (PFU LIMITED), the ScanSnap contains
other free software, such as software copyrighted under the GNU General Public License (GPL) or
the GNU Lesser General Public License (LGPL). For details concerning the conditions of the
licenses, refer to "Terms and Conditions for End User License" (file name: OSS_License.pdf)
contained in the installation folder of ScanSnap Manager.
ScanSnap, the ScanSnap logo, ScanSnap Manager, ScanSnap Organizer, CardMinder, and Rack2-
Filer are registered trademarks or trademarks of PFU LIMITED in Japan.
Other company names and product names are the registered trademarks or trademarks of the
respective companies.
Trademarks
8

Manufacturer
PFU LIMITED
YOKOHAMA i-MARK PLACE, 4-4-5 Minatomirai, Nishi-ku, Yokohama, Kanagawa, 220-8567, Japan
© PFU LIMITED 2014-2016
Manufacturer
9

Symbols Used in This Manual
The following indications are used in this manual to obviate any chance of accident or damage to
you and people near you, and your property. Warning labels indicate the warning level and
statements. The symbols indicating warning levels and their meanings are as follows.
Indication Description
WARNING
This indication alerts operators of an operation that, if not strictly observed, may result
in severe injury or death.
CAUTION
This indication alerts operators of an operation that, if not strictly observed, may result
in safety hazards to personnel or damage to the product.
Symbols Used in This Manual
10

Arrow Symbols in This Manual
Right-arrow symbols (→) are used to connect icons or menu options you should select in
succession.
Example: From the sidebar in Finder, select [Applications] → [ScanSnap].
Arrow Symbols in This Manual
11

Screen Examples in This Manual
The screenshots used in this manual are of OS X v10.11.
The actual windows and operations may differ depending on the operating system.
The screen examples in this manual are subject to change without notice in the interest of product
development.
If the actual window differs from the screen examples in this manual, operate by following the actual
displayed screen.
Screen Examples in This Manual
12

Abbreviations Used in This Manual
Also, the following abbreviations are used in this manual.
Abbreviation Used Designation
Mac OS OS X v10.11, OS X v10.10, OS X v10.9, OS X v10.8, Mac OS X v10.7, or Mac OS X
v10.6
Word Microsoft® Word for Mac 2011
Excel Microsoft® Excel® for Mac 2011
PowerPoint Microsoft® PowerPoint® for Mac 2011
Nuance Nuance®
ABBYY FineReader for
ScanSnap
ABBYY FineReader for ScanSnap™
All the descriptions in this manual assume the usage of ABBYY FineReader for
ScanSnap bundled with the ScanSnap. Unless otherwise specified, the term ABBYY
FineReader for ScanSnap refers to the ABBYY FineReader for ScanSnap bundled
with the ScanSnap.
Note that ABBYY FineReader for ScanSnap may be upgraded without notice. If the
descriptions in this manual differ from the actual displayed screens, refer to the
ABBYY FineReader for ScanSnap User's Guide.
Google Drive Google Drive™
Android Android™
WPS Wi-Fi Protected Setup™
Wireless access point Wireless access point
Wireless router
ScanSnap Color Image Scanner ScanSnap iX500
Abbreviations Used in This Manual
13

What You Can Do with the ScanSnap
Scanning Multiple Documents
A document stack with a thickness of 5 mm (0.2 in.) or less (for A4 or smaller sizes: up to 50 sheets
with 80 g/m2 [20 lb] paper weight) can be loaded into the ScanSnap for scanning.
For details, refer to "Scanning a Document" (page 16).
Scanning Documents That Cannot Be Loaded Directly in the
ScanSnap
You can use the optional Carrier Sheet to scan the following documents.
lDocuments that are larger than A4/Letter size and not larger than A3 size
For details, refer to "Scanning Documents Larger Than A4 or Letter Size" (page 82).
lDocuments that can be damaged quite easily such as photographs, or non-standard size
documents such as clippings
What You Can Do with the ScanSnap
14

For details, refer to "Scanning Documents Such as Photographs and Clippings" (page 86).
Connecting the ScanSnap via Wireless LAN
You can connect the ScanSnap and a computer or mobile device via wireless LAN.
To configure the wireless settings for the ScanSnap, use the ScanSnap Wireless Setup Tool, which
is installed together with ScanSnap Manager.
For details, refer to "Connecting the ScanSnap via Wireless LAN" (page 47).
What You Can Do with the ScanSnap
15

Scanning a Document
You can load documents such as handouts for meetings or business cards directly in the ScanSnap
for scanning.
For details about documents that can be scanned, refer to "Documents That Can Be Loaded Directly
into the ScanSnap" (page 56).
1. If you are loading multiple sheets, check the number of sheets.
The maximum number of sheets in the ScanSnap is as follows:
For A4 or smaller sizes: Up to 50 sheets can be loaded (with paper weight of 80 g/m2 [20 lb]
and thickness of the document stack under 5 mm [0.2 in.]).
ATTENTION
If you try to scan more than the maximum amount that can be loaded, the following problems
may occur:
lFiles cannot be properly created due to excessive file size.
lPaper jams occur during scanning.
2. Fan the documents.
1. Hold both ends of the documents and fan them a few times.
2. Rotate the documents 90 degrees and fan them in the same manner.
3. Straighten the edges of the documents and slightly displace the top edges at
an angle.
Back
At an Angle
Feed Direction
ATTENTION
Paper jams or damage to documents may occur if you scan the documents without aligning the
edges first.
Scanning a Document
16

4. Open the ADF paper chute (cover) of the ScanSnap.
ADF Paper Chute (Cover)
aThe [Scan] button flashes in blue. The button returns to being lit normally when document
scanning is enabled.
In addition, the ScanSnap Manager icon in the Dock changes from to .
5. Pull the stacker towards you.
Stacke
r
6. Depending on documents to scan, pull out the extension on the ADF paper
chute (cover) and open the stacker.
Scanning a Document
17

Extension
Stacker
7. Load the documents in the ADF paper chute (cover).
Load the documents face-down and top-first with their back facing you. Adjust the number of
documents so that they do not go beyond the reference marks and are kept within the side
guides when they are loaded.
Side Guide
ATTENTION
Do not accumulate more than 50 sheets (with paper weight of 80 g/m2 [20 lb]) in the stacker.
8. Adjust the side guides to the width of the documents.
Hold each side guide in the middle to adjust them. Otherwise, the documents may be fed
skewed.
Scanning a Document
18

Documents
9. Press the [Scan] button on the ScanSnap to start a scan.
ATTENTION
Do not perform the following operations during scanning. Doing so will stop scanning.
lConnect or disconnect the ScanSnap and other USB devices.
lClose the ADF paper chute (cover).
lSwitch users.
lAllow the computer to enter sleep mode.
aThe [Scan] button on the ScanSnap flashes in blue while the documents are being
scanned.
The [ScanSnap Manager - Image scanning and file saving] window appears.
aThe Quick Menu appears when the scanning is completed.
10. In the Quick Menu, click the icon of the application to link with ScanSnap
Manager.
For details about linking CardMinder with ScanSnap Manager, refer to "Saving Business Cards
to a Computer" (page 79).
Scanning a Document
19

aThe selected application starts up. For details, refer to the Advanced Operation Guide.
ATTENTION
lYou cannot start scanning when the Quick Menu is displayed. Either select an icon from the
Quick Menu and finish the process, or close the Quick Menu before you perform the next
scan.
lDo not move, delete, or rename scanned images using other applications while the Quick
Menu is displayed.
HINT
lClicking displays the description of an application. Placing the mouse cursor over the
icon of another application displays the description of the application.
lPerforming a scan while an application that can be automatically linked with is active
automatically starts the linkage between ScanSnap Manager and the application.
For details, refer to the Advanced Operation Guide.
Scanning a Document
20