Fujitsu fi-4340C Configuration guide

Cleaning and Maintenance
fi-4340C Image Scanner
P3PC-E842-05EN

i
■Regulatory Information
FCC declaration
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
FCC warning: Changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate the equipment.
NOTE
•The use of a non-shielded interface cable with the referenced device is
prohibited. The length of the parallel interface cable must be 3 meters (10 feet)
or less. The length of the serial interface cable must be 15 meters (50 feet) or
less.
•The length of the power cord must be 3 meters (10 feet) or less.
Edition Date published Revised contents
01 October, 2001 First edition
02 March, 2003 Second edition
03 August, 2003 Third edition
04 October,2004 Fourth edition
05 June, 2006 Fifth edition
Specification No. P3PC-E842-05EN
Revisions, Disclaimers

ii
■Canadian DOC Regulations
This digital apparatus does not exceed the Class B limit for radio noise emissions
from digital apparatus set out in the Radio interference Regulations of the Canadian
Department of Communications.
This Class B digital apparatus complies with Canadian ICES-003.
Le présent appareil numérique pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de la classe B prescridtes dans le
Réglesment sur le brouillage radioélectrique dicté par le ministere des
Communications du Canada.
Cet appareil numérique de la classe B est conformme à la norme NMB-003 du
Canada.
■Bescheinigung des Herstellers / Importeurs
Für den fi-4340C wird folgendes bescheinigt:
•In Übereinsstimmung mit den Bestimmungen der EN45014(CE) funkentstört
•Maschinenlärminformationsverordnung 3.GPSGV: Der höchste
Schalldruckpegel beträgt 70 dB (A) oder weniger, gemäß EN ISO 7779.
■International ENERGY STAR®Program
As an ENERGY STAR®Partner, PFU LIMITED has
determined that this product meets the ENERGY STAR
guidelines for energy efficiency.
The International ENERGY STAR®Office Equipment
Program is an international program that promotes energy
saving through the penetration of energy efficient
computers and other office equipment. The program backs
the development and dissemination of products with
functions that effectively reduce energy consumption. It is an open system in which
business proprietors can participate voluntarily. The targeted products are office
equipment such as computers, monitors, printers, facsimiles, copiers, scanners,
and multifunction devices. Their standards and logos are uniform among
participating nations.

iii
■Use in High-safety Applications
This product has been designed and manufactured on the assumption that it will be
used in office, personal, domestic, regular industrial, and general-purpose
applications. It has not been designed and manufactured for use in applications
(simply called "high-safety applications" from here on) that directly involve danger to
life and health when a high degree of safety is required, for example, in the control
of nuclear reactions at nuclear power facilities, automatic flight control of aircraft, air
traffic control, operation control in mass-transport systems, medical equipment for
sustaining life, and missile firing control in weapons systems, and when
provisionally the safety in question is not ensured. The user shall use this product
with adopting measures for ensuring safety in such high-safety applications. PFU
LIMITED assumes no liability whatsoever for damages arising from use of this
product by the user in high-safety applications, and for any claims or compensation
for damages by the user or a third party.
■About the use of mercury
To avoid unexpected injury, read the following carefully.
Doing the following actions may result in serious personal injuries:
Do not put the substance contained in the lamp in your mouth as it has mercury.
Do not incinerate, crush, or shred the lamps or scanner parts.
Do not breathe the chemical liquid contained in the scanner lamps.
■Copying
Copying of paper money, coins, securities and passports issued by government
authorities, licenses and permits issued by public authorities and private
organizations, official documents, and private documents etc. is illegal and is
subject to punishment.
■Copyright
Copyright had items such as books, paintings, prints, maps, drawings, and
photographs may be copied only for private or home use, or for similar applications.
Copying for other applications without the consent of the holder of the copyright is
illegal.
Lamp(s) inside this product contain mercury and must
be recycled or disposed of according to local, state, or
federal laws.
H
g

iv
■Trademarks
Microsoft, Windows, and Windows NT are registered trademarks of the Microsoft
Corporation in the United States and/or other countries.
ISIS and QuickScan are trademarks or registered trademarks of EMC
Corporation in the United States.
Adobe®, the Adobe logo, and Acrobat®are either registered trademarks of Adobe
Systems Incorporated in the United States and/or other countries.
Other product names are the trademarks or registered trademarks of the respective
companies.
■How Trademarks Are Indicated In This Manual
References to Operating systems (OS) are indicated as follows:
Windows 95: Microsoft®Windows®95 operating system
Windows 98: Microsoft®Windows®98 operating system
Windows Me: Microsoft®Windows®Millennium Edition operating system
Windows NT 4.0: Microsoft®Windows NT®4.0 Server operating system,
Microsoft®Windows NT®4.0 Workstation operating system
Windows 2000: Microsoft®Windows®2000 Professional operating system
Windows XP: Microsoft®Windows®XP Professional operating system,
Microsoft®Windows®XP Home Edition operating system
Where there is no distinction between the different versions of the above operating
system, the general term "Windos" is used.
■Manufacturer
PFU LIMITED
Image Products Sales Dept., Imaging Products Division, Products Group
Solid Square East Tower, 580 Horikawa-cho, Saiwai-ku, Kawasaki-shi Kanagawa
212-88563, Japan
Phone : [phone]
All Rights Reserved, Copyright © PFU LIMITED 2006
The contentss of this manual may be revised without prior notice.
No part of this manual may be reproduced in any form without permission.

v
Fujitsu Group Offices
Please send your comments on this manual or on Fujitsu products to the following
addresses:
FUJITSU COMPUTER PRODUCTS
OF AMERICA, INC.
1255 East Arques Avenue Sunnyvale,
CA 94085-4701, U.S.A.
Phone: [phone]
Technical Assistance Center:
(1-800)626-4686
Fax: [phone]
Website: http://www.fcpa.fujitsu.com/
E-mail: [email protected]om
FUJITSU CANADA, INC.
6975 Creditview Road Unit 1
Mississauga, On L5N 8E9 Canada
Phone: [phone]
Fax: [phone]
Website: http://www.fujitsu.ca/
E-mail: [e-mail]
(For Sales Questions)
[e-mail]
(For technical questions)
FUJITSU EUROPE LTD.
Hayes Park Central, Hayes End Road,
Hayes Middlesex UB4 8FE, U.K.
Phone: [phone]
Fax: [phone]
Website: http://www.fel.fujitsu.com/
FUJITSU DEUTSCHLAND GmbH.
Frankfurter Ring 211, 80807 München,
Germany
Phone: [phone]
Fax: [phone]
Website: http://www.fdg.fujitsu.com/
E-mail:
[e-mail]
FUJITSU ITALIA S.p.A.
Via Nazario Sauro, 38
20099 Sesto San Giovanni (MI), Italy
Phone: [phone]
Fax: [phone]
Website: http://www.fis.fujitsu.com/
E-mail: [e-mail]
FUJITSU ESPAÑA Services, S.A.U.
Camino Cerro de los Gamos, 1 28224,
Pozuelo de Alarcon, Madrid, Spain
Phone: [phone]
Fax: [phone]
Website: http://es.fujitsu.com/
E-mail: [email protected]s
FUJITSU AUSTRALIA LTD.
Fujitsu House 2 Julius Avenue
North Ryde, N.S.W 2113 Australia
Phone: [phone]
Fax: [phone]
Website: http://au.fujitsu.com/
FUJITSU ASIA PTE.LTD.
20 Science Park Road, #03-01, Tele Teck
Park Singapore Science Park II, Sin-
gapore 117674
Phone: general (65)6512-7555
query (65)6512-7431
Fax: [phone]
Website: http://www.fapl.fujitsu.com
E-mail: [email protected]su.com
FUJITSU TAIWAN LTD.
19th Fl., No39, Sec.1,Chung-hwa Rd.,
Taipei, Taiwan
Phone: [phone]
Fax: [phone]
Website: http://tw.fujitsu.com/
FUJITSU HONG KONG LTD.
10/F., Lincoln House, 979 King's Road,
Taikoo Place, Island East, Hong Kong
Phone: [phone]
Fax: [phone]
Website: http://hk.fujitsu.com/
E-mail: [email protected]m.hk

vi
FUJITSU SYSTEMS BUSINESS
(THAILAND) LTD.
12th Fl., Olympia Thai Tower, 444
Rachadapisek Road, Samsennok,
Huay kwang, Bangkok 10310, Thailand
Phone: [phone]
Fax: [phone]
Website: http://th.fujitsu.com/
FUJITSU KOREA LTD.
Susong Tower Building, 83-1
Susong-Dong, Jongno-Gu, Seoul,
Republlic of Korea
Phone: [phone]
Fax: [phone]
Website: http://kr.fujitsu.com/
E-mail: [e-mail]
FUJITSU MALAYSIA SDN.BHD.
Level 1 & 2
3505 Jalan Teknokrat 5
63000 Cyberjaya
MALAYSIA
Phone:
general (603)8318-3700
query (603)8318-3700 (ext 375)
Fax: [phone]
Website: http://www.fujitsu.com/my/
E-mail: WriteTo[email protected].fujitsu.com
FUJITSU PHILIPPINES, INC
2/F, United Life Building, 837 A. Arnaiz
Avenue (Pasay Road),
Legaspi Village, Makati City 1229,
Philippines
Phone: [phone]
Fax: [phone]
Website: http://ph.fujitsu.com
Imaging Business Division,
PFU LIMITED
Solid Square East Tower, 580
Horikawa-cho, Saiwai-ku, Kawasaki-shi,
Kanagawa 212-8563, Japan
Phone: [phone]
Fax: [phone]
Website:
http://imagescanner.fujitsu.com
E-mail: [email protected].com
PFU LIMITED
(Corporate headquarters)
Nu 98-2 Unoke, Kahoku-shi,
Ishikawa 929-1192, Japan
Phone: [phone]
Fax: [phone]

vii
Note, Liability
READ ALL OF THIS MANUAL CAREFULLY BEFORE USING THIS PROD-UCT. IF
NOT USED CORRECTLY, UNEXPECTED INJURY MAY BE CAUSED TO USERS
OR BYSTANDERS.
Also, store this manual in a convenient and safe place so that it can be easily
referred to during use of this product.
While all efforts have been made to ensure the accuracy of all information in this
manual, PFU assumes no liability to any party for any damage caused by errors or
omissions or by statements of any kind in this manual, its updates or supplements,
whether such errors are omissions or statements resulting from negligence,
accidents, or any other cause. PFU further assumes no liability arising from the
application or use of any product or system described herein; nor any liability for
incidental or consequential damages arising from the use of this manual. PFU
disclaims all warranties regarding the information contained herein, whether
expressed, implied, or statutory.

viii
This manual explains how to clean and maintain the fi-4340C image scanner.
This manual contains chapters on the following topics:
DESCRIPTION
DAILY CARE
REPLACEMENT OF CONSUMABLES
TROUBLESHOOTING
Refer to "Operator’s Guide" for basic information about the fi-4340C.
For instructions on how to install the device driver, refer to the "Installation Guide" or
the device driver CD.
The fi-4340C is a very fast and highly functional color image scanner developed for
high quality color image processing, using charge-coupled device (CCD) color
image sensors. This scanner features high-speed duplex scanning with an auto-
matic document feeder (ADF).
Preface

ix
Conventions
Warning Indications Used In This Manual
Important information that requires special attention is indicated as follows:
WARNING
This indicates that serious personal injury may result if you do not follow a
procedure correctly.
CAUTION
This indicates that minor personal injury, loss of data, or damage to the scanner
may result if you do not follow a procedure correctly.
Official PFU part names are indicated with an initial capital letter, as in the part
name “Pick roller”.
Symbols Used In This Manual
NOTE
A NOTE provides “how-to” tips or suggestions to help you perform a procedure
correctly.
■Warning Label
CAUTION
Do NOT remove from the scanner, stain or scratch the warning labels.
■About Maintenance
The user must not perform repairs on this scanner. Contact the store where you
purchased the scanner or an authorized FUJITSU Image Scanner service provider
to make repairs to this product.
A TRIANGLE symbol indicates that special care and attention is
required.The drawing inside the triangle shows the specific caution.
A CIRCLE with a diagonal line inside shows action which users are not
allowed to do.
The drawing inside or under the circle shows the specific action that is
not allowed.
R
Outline characters on a colored background shows instructions users
should follow.
It may include the drawing which shows the sepecific instruction.
The glass surface inside the ADF becomes hot during the opera-
tion. Be careful not to touch the glass surface inside the ADF.

x
This section describes precautions to follow when installing the scanner.
To ensure the longevity and proper functioning of your scanner, do not install the
scanner in the places and environments described below.
■Warning
Important warnings employed in this manual are as follows.
Do not damage the power cable.
Use only specified power cables and connector cables.
Use this scanner only at the specified voltage. Do not connect to
multiple-power strips.
Wipe any dust from the power plug.
Damage to the power cable may result in fire or electric shock.
Do not place heavy objects on power cables, or pull, bend, twist,
heat, damage or modify power cables.
Also, do not use damaged power cables or power plugs, and power
cables or power plugs when the wall socket is loose.
Use only specified power cables and connector cables. Failure to
use the correct cables might cause electric shock and dquipment
failure.
Use this scanner only at the indicated power voltage and current.
Improper power voltage and current might cause fire or electric
shock. Also, do not connect to multiple-power strips.
Wipe off any dust from metal parts on the power plug or metal
fittings with a soft, dry cloth. Accumulated dust might cause fire or
electric shock.
Precautions

xi
Do not install the device in locations subject to oil smoke, steam,
humidity, and dust.
Do not use the scanner if you smell strange odor.
Do not put liquids inside the scanner.
Do not touch the inside of the scanner unless necessary.
Do not install the scanner in locations subject to oil smoke, steam,
humidity, and dust. Doing so might cause a fire or electric shock.
If you detect heat coming from the device or detect other problems
such as smoke, strange smells or noises, immediately turn off the
scanner and then disconnect its power plug.
Make sure that the smoking has stopped, and then contact the
store where you purchased the scanner or an authorized FUJITSU
scanner service provider.
Do not insert or drop metal objects into the scanner. Do not scan
wet documents or document with paper clips or staples. Do not
splash or allow the scanner to get wet.
If foreign objects (water, small metal objects, liquids, etc.) get inside
the scanner, immediately turn off the scanner and disconnect the
power plug from the power outlet, then contact the store where you
purchased the scanner or the Maintenance Service Center. Pay
particular attention to this warning in households where there are
small children.
Do not take apart or modify the scanner. The inside of the scanner
contains high-voltage components. Touching these components
might cause fire or electric shock.

xii
Before moving the scanner, disconnect the power plug from the
power outlet. .
Turn OFF the scanner if it is damaged.
Do not place in wet areas.
■Caution
Important cautions employed in this manual are as follows.
Do not touch the power cable with wet hands.
Always remove the plug from the socket before installing or
removing optional equipment.
Do not move the scanner with the power and interface cables
connected as this might damage the cables, causeing fire, electric
shock or injuries. Before moving the scanner, be sure to disconnect
the power plug from the power outlet, and disconnect data cables.
Also, make sure that the floor is free of obstructions.
If the scanner is damaged for any reason, turn off the scanner and
unplug the power cable before contacting the store where you
purchased the scanner.
Do not place the scanner where liquid spills may occur.
Do not touch the power plug with wet hands. Doing so might cause
electric shock.
Turn OFF the scanner and remove the power plug from the power
outlet, before installing or removing optional equipment in
accordance with the specified procedure.
Grip the plug to remove the power cable from the socket.

xiii
Earth the equipment.
Do not install the scanner on unstable survaces.
Firmly insert the power plug.
Do not block the ventilation ports.
Do not place heavy objects or stand on top of the scanner.
This equipment must be earthed. Always connect the power cable
to a 3-pin socket. If earthing is not possible, call your dealer or
maintenance service center.
Install the scanner on a desk so that none of its pars protrude
outside of the desktop. Also, make sure that the scanner is installed
on a flat, level surface. Do not install the scanner on unstable
surfaces.
Install the scanner on a level surface that is free of vibration to
prevent it from falling. Install the scanner on a strong surface that
will support the weight of the scanner and other devices.
Firmly insert the power plug into the power outlet as far as it can go.
Do not block the ventilation ports. Blocking the ventilation ports
generates heat inside of the scanner, that may results in fire or
scanner failure.
Do not place heavy objects on the scanner or user the scanne’s top
suface for perfoming other work. Impropoer use might cause
inujuries.

xiv
Before moving the scanner, disconnect the power plug from the
power outlet.
Protect the sccanner from static electricity.
Be careful not to get neckties, necklaces, hair, etc. entangled in
the scanner.
Disconnect the power plug from the power outlet when the
scanner is not used for a long period of time.
Do not install the scanner in direct sunlight.
Do not move the scanner with the power and interface cables
connected as this might damage the cables, causing fire, electric
shock or injuries. Before moving the scanner, be sure to disconnect
the power plug from the power outlet, and disconnect data cables.
Also, make sure that the floor is free of obstructions.
Install the scanner away from strong magnetic fields and other
sources of interference. Also, protect the scanner from static
electricity as this might cause the scanner to malfunction.
You may get injured if your clothing, neckties, or hair, etc. is
entangled in the moving components such as gears and rollers.
When the scanner is not used for a long period of time, be sure to
disconnect the power plug from the power outlet for safety.
Do not install the scanner in the direct sunlight or near heating
apparatus. Doing so might cause excessive heat to build up inside
the sanner, causing fire or scanner trouble. Install the scanner in a
well-ventilated location.

xv
❏CHAPTER 1 DESCRIPTION .............................................. 1
Units .............................................................. 2
Assemblies .................................................... 4
Operator panel .............................................. 5
Panel Display ................................................ 7
❏CHAPTER 2 DAILY CARE .............................................. 13
Cleaning Supplies and Areas Requiring
Cleaning ...................................................... 14
Cleaning the ADF ........................................ 17
Cleaning the Document bed ........................ 23
❏CHAPTER 3 REPLACEMENT OF CONSUMABLES ...... 25
Consumable Lists ........................................ 26
Pad ASSY ................................................... 27
Pick Roller ................................................... 32
❏CHAPTER 4 TROUBLESHOOTING ................................ 39
Clearing Paper Jams ................................... 40
Trouble Shooting ......................................... 41
Problem Checklist ....................................... 57
Checking Labels on the Scanner ................ 60
CONTENTS

xvi

1
CHAPTER 1
CHAPTER 2
CHAPTER 3
CHAPTER 4
2
3
4
DESCRIPTION
DAILY CARE
REPLACEMENT OF CONSUMABLES
TROUBLESHOOTING