Fujitsu ScanSnap N1800 Manual

ScanSnap N1800 Network Scanner
P3PC-3182-04ENZ0
Operator's Guide

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Contents
Copyright .................................................................................... 15
Introduction ................................................................................ 21
■Manuals ................................................................................ 22
■About This Manual .............................................................. 23
Chapter 1 Overview ................................................................... 28
1.1 Scanner Features ............................................................ 29
■ Basic Uses for Scanned Data ........................................... 29
■ Configure and Manage with Ease ..................................... 30
■ Advanced Security Measures ............................................ 30
1.2 Part Names and Functions ............................................. 32
■ Front View ......................................................................... 32
■ Rear View .......................................................................... 33
■ Removable Parts ............................................................... 34
1.3 User Types and Operations ........................................... 35
1.3.1 Operations with Administrator Right....................................... 36
■ System Settings ................................................................ 36
■ Network Settings ............................................................... 38
■ Monitoring & Management ................................................ 41
■ Device Test ....................................................................... 43
■ Job Menu Settings ............................................................. 43
1.3.2 Regular User Operations ....................................................... 44
1.4 System Requirements .................................................... 45
1.4.1 Requirements for Admin Tool and User Editor ...................... 45
1.4.2 Requirements for Related Servers......................................... 47
1.4.3 Port Number List .................................................................... 51

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Chapter 2 Basic Scanner Operations ...................................... 53
2.1 Turning the Power On/Off .............................................. 54
2.1.1 Turning the Power On ............................................................ 54
2.1.2 Turning the Power Off............................................................ 55
2.2 Using the Scanner Buttons ............................................ 56
■ Using the Power Button ..................................................... 56
■ Using the Scan Button ....................................................... 58
2.3 Using the LCD Touch Panel ........................................... 59
2.4 Using the On-Screen Keyboard ..................................... 60
■ Showing/Hiding the On-Screen Keyboard ......................... 60
■ Using the On-Screen Keyboard ........................................ 61
■ Keyboard Layout ............................................................... 61
Chapter 3 Administrator Operations (Overview) .................... 62
3.1 Operating and Managing Scanners ............................... 63
3.2 Required Scanner Function Settings ............................ 65
Chapter 4 Administrator Operations
(LCD Touch Panel and Admin Tool) ........................... 69
4.1 Windows .......................................................................... 70
4.1.1 Administrator Windows via the LCD Touch Panel ................. 70
4.1.2 Administrator Windows via the Admin Tool............................ 71
4.2 Administrator Login ........................................................ 73
4.2.1 Administrator Login: via the LCD Touch Panel ...................... 73
■ When Automatic Login is Not Set ...................................... 73
■ When Automatic Login is Set ............................................ 74
4.2.2 Setting up for Administrator Access via the Admin Tool ........ 75
■ Checking the Web Browser Cache Settings ..................... 75
■ Setting the Web Browser Trusted Sites ............................ 76
■ Installing the Admin Tool ................................................... 77
■ Uninstalling the Admin Tool ............................................... 81

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4.2.3 Administrator Login: via the Admin Tool ............................... 82
4.3 Setting the System Settings with the Installation
Wizard on the LCD Touch Panel .................................... 85
4.4 Configuring the Setting Mode for the LCD Touch
Panel ................................................................................ 87
4.5 Configuring the System ................................................. 89
4.5.1 Setting the Scanner Name ..................................................... 89
4.5.2 Setting the Language............................................................. 91
4.5.3 Setting the Region/Timezone................................................. 92
4.5.4 Setting the Date/Time ............................................................ 93
4.5.5 Setting the Keyboard.............................................................. 94
4.5.6 Managing Certificates ............................................................ 95
■ Importing a Certificate File ................................................ 95
■ Deleting a Certificate File ................................................. 96
4.6 Setting the Scan Options ............................................... 97
4.6.1 Setting the Multifeed Detection Method ................................. 97
4.6.2 Adjusting the Scan Starting Position
(Offset/Magnification)........................................................... 100
4.6.3 Setting General Scanner Settings........................................ 101
4.7 Configuring the Login-Related Settings ..................... 102
4.7.1 Setting the Login Settings .................................................... 102
4.7.2 Setting the Standby Mode ................................................... 107
4.7.3 Changing the Admin Password............................................ 109
4.7.4 Setting the LAN Manager Authentication Level .................. 110
4.8 Configuring the Network Settings ............................... 111
4.8.1 Giving the Scanner an IP Address ....................................... 111
4.8.2 Setting the DNS Server........................................................ 113
4.8.3 Setting the WINS Server...................................................... 114
4.8.4 Setting the NTP Server ........................................................ 115
4.8.5 Setting the Proxy Server ...................................................... 116
4.8.6 Checking the Network Connection with a Ping Test ............ 117
4.8.7 Checking the Network Operating Status .............................. 119
■ Checking the Network Status .......................................... 119
■ Setting the Link Speed/Duplex Mode .............................. 120
■ Setting Wake On LAN ..................................................... 120

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4.8.8 Setting the Admin Connection.............................................. 121
4.8.9 Setting a Central Admin Server............................................ 123
4.9 Configuring the LDAP Settings ................................... 126
4.9.1 Setting the Login LDAP Server ............................................ 126
■ LDAP Search Target ....................................................... 128
4.9.2 Setting the e-Mail LDAP Server ........................................... 133
4.9.3 Setting the LDAP Search Parameters.................................. 135
4.10 Configuring the e-Mail-Related Settings ..................... 137
4.10.1 Setting the e-Mail Server...................................................... 137
4.10.2 Configuring Settings for Sending e-Mail............................... 139
4.10.3 Setting a File Name Format for When Attaching Scanned
Data to e-Mail....................................................................... 140
4.11 Setting the Fax Server .................................................. 142
4.12 Setting Folders for Saving Scanned Data .................. 143
4.12.1 Setting the Network Folders................................................. 143
■ Registering a Network Folder (Network Tree) ................. 144
■ Registering a Network Folder (Network Path) ................. 146
■ Renaming a Network Folder ............................................ 147
■ Removing a Network Folder ............................................ 147
■ Viewing the Network Folder Details ................................ 148
4.12.2 Setting the FTP Server Folders............................................ 149
■ Registering an FTP Server Folder ................................... 150
■ Changing the FTP Server Folder Settings ...................... 152
■ Removing an FTP Server Folder ..................................... 152
■ Viewing the FTP Server Folder Details ........................... 153
4.12.3 Setting the SharePoint Folders ............................................ 154
■ Renaming a SharePoint Folder (Display Name) ............. 155
■ Removing a SharePoint Folder ....................................... 156
4.12.4 Setting a File Name Format for When Saving Scanned
Data...................................................................................... 157
4.13 Setting the Network Printers ........................................ 160
■ Checking the Printer Drivers ........................................... 161
■ Setting the Printer Properties .......................................... 162
■ Registering a Network Printer (Network Tree) ................ 165
■ Registering a Network Printer (Network Path) ................ 168
■ Renaming a Network Printer ........................................... 169

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■ Removing a Network Printer ........................................... 170
■ Viewing the Printer Details .............................................. 170
4.14 Viewing the Scanner Details ........................................ 171
4.14.1 Viewing the System Status .................................................. 171
4.14.2 Viewing the Usage Status .................................................... 172
■ Viewing the Status of Consumable Parts ........................ 172
■ Resetting the Usage Counter .......................................... 172
4.14.3 Viewing the Status of Installed Options................................ 173
4.14.4 Managing the User Log........................................................ 174
■ Viewing the User Log Details .......................................... 174
■ Downloading the User Logs in CSV Format .................... 175
■ Clearing the User Logs .................................................... 175
4.14.5 Managing the System Log ................................................... 176
■ Viewing the System Log Details ...................................... 176
■ Downloading the System Log in CSV Format ................. 177
■ Clearing the System Log ................................................. 177
4.15 Managing the User Data Store and System
Settings .......................................................................... 178
4.15.1 Maintaining the User Data Store.......................................... 178
■ Backing up the User Data Store ...................................... 180
■ Restoring the User Data Store ........................................ 181
■ Clearing the User Data Store .......................................... 181
4.15.2 Maintaining the System Settings.......................................... 182
■ Downloading the System Settings in CSV Format .......... 182
■ Backing up System Settings ............................................ 183
■ Restoring the System Settings ........................................ 184
■ Resetting to Factory Defaults .......................................... 185
4.16 Maintaining the System ................................................ 186
4.16.1 Updating the Scanner's System Software............................ 186
4.16.2 Checking for New Updates .................................................. 189
■ Checking for New Updates Manually .............................. 189
■ Checking for Updates at Scanner Startup ....................... 190
■ Requesting e-Mail Notification When a New Update is
Available ......................................................................... 190
4.16.3 Maintaining Add-in Modules................................................. 191
■ Installing an Add-in Module ............................................. 191
■ Uninstalling an Add-in Module ......................................... 192

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■ Viewing the Add-in Status ............................................... 192
■ Uploading an Add-in Settings File ................................... 193
■ Setting Whether to Show the Keyboard Icon
When Running an Add-in ............................................... 193
4.16.4 Setting the Information Output Level.................................... 194
4.16.5 Obtaining Technical Support................................................ 195
4.16.6 Setting the Destination for Alert Notifications....................... 196
4.16.7 Getting a Screenshot on the LCD Touch Panel ................... 198
4.17 Setting a Job Sequence ............................................... 200
4.17.1 Job Setting Quick User Guide.............................................. 202
4.17.2 Setting a Job Sequence....................................................... 204
■ Adding a Job Sequence .................................................. 204
■ Cloning a Job Sequence ................................................. 210
■ Editing a Job Sequence .................................................. 210
■ Deleting a Job Sequence ................................................ 211
■ Filtering Job Sequences .................................................. 211
■ Filtering the LDAP List ..................................................... 212
4.17.3 Setting a Job Menu .............................................................. 213
■ Adding a Job Menu ......................................................... 213
■ Cloning a Job Menu ........................................................ 217
■ Editing a Job Menu .......................................................... 217
■ Deleting a Job Menu ....................................................... 218
■ Viewing the Detailed Settings for a Job Menu ................. 218
4.17.4 Setting a Job Group ............................................................. 219
■ Adding a Job Group ........................................................ 219
■ Editing a Job Group ......................................................... 223
■ Deleting a Job Group ...................................................... 223
■ Viewing the Detailed Settings for a Job Group ................ 224
■ Assigning Job Menus to Users Not Included in a Job
Group ............................................................................. 224
■ Filtering the LDAP List ..................................................... 226
4.18 Messages ...................................................................... 227
4.18.1 Administrator Window Messages......................................... 228

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Chapter 5 Administrator Operations
(Central Admin Console) ........................................... 229
5.1 Downloading the Central Admin Server Software ..... 230
5.2 Downloading the Central Admin Console .................. 232
5.3 Configuring the Scanner Settings for Central
Administration ............................................................... 234
Chapter 6 Regular User Operations ...................................... 235
6.1 Loading Documents ..................................................... 236
6.1.1 How to Load Documents...................................................... 236
6.1.2 Loading Documents Using a Carrier Sheet.......................... 239
6.2 Using LCD Touch Panel Windows: Regular User ...... 242
6.2.1 [Main Menu] Window............................................................ 242
6.2.2 [Job Menu] Window.............................................................. 243
6.2.3 Regular User Settings Overview .......................................... 244
6.3 Logging in: Regular User Mode ................................... 245
6.4 Sending the Scanned Data by e-Mail .......................... 248
6.4.1 Selecting an e-Mail Target from the e-Mail Address Book... 253
6.4.2 Adding an e-Mail Target to the e-Mail Address Book........... 257
6.4.3 Editing an e-Mail Target in the e-Mail Address Book ........... 261
6.4.4 Deleting an e-Mail Target from the e-Mail Address Book .... 263
6.5 Sending the Scanned Data by Fax .............................. 264
6.5.1 Selecting a Fax Number from the Fax Number List ............. 267
6.5.2 Adding a Contact to the Fax Number List ............................ 269
6.5.3 Editing a Contact in the Fax Number List............................. 271
6.5.4 Deleting a Contact from the Fax Number List ...................... 272
6.6 Printing the Scanned Data ........................................... 273
6.6.1 Scaling ................................................................................. 277
6.6.2 Positioning............................................................................ 281
6.6.3 Print Side.............................................................................. 283

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6.7 Saving the Scanned Data to a Network Folder .......... 284
6.8 Saving the Scanned Data to a SharePoint Folder ...... 289
6.9 Setting the Scan Options ............................................. 297
6.9.1 Carrier Sheet........................................................................ 303
6.9.2 Color Mode........................................................................... 304
6.9.3 Paper Size............................................................................ 305
■ Long Page Mode ............................................................. 306
6.9.4 Resolution ............................................................................ 307
6.9.5 Scan Mode........................................................................... 308
6.9.6 Document Feed Direction .................................................... 309
6.9.7 File Format........................................................................... 310
6.9.8 Searchable PDF................................................................... 312
6.9.9 Setting a Keyword for the PDF............................................. 314
6.9.10 PDF Password ..................................................................... 319
6.9.11 Compression........................................................................ 321
6.9.12 Brightness ............................................................................ 324
6.9.13 Contrast................................................................................ 325
6.9.14 Sharpness............................................................................ 326
6.9.15 Dropout Color....................................................................... 327
6.9.16 Background Removal........................................................... 328
6.9.17 Blank Page Skip................................................................... 329
6.9.18 Page Orientation .................................................................. 330
6.9.19 Multifeed Detection .............................................................. 333
6.9.20 Edge Cropping ..................................................................... 334
6.10 Enabling/Disabling the Scan Viewer ........................... 336
6.11 Editing the Scanned Data in the Scan Viewer ............ 339
6.11.1 Viewing Scanned Data......................................................... 339
6.11.2 Rotating a Scanned Page .................................................... 340
6.11.3 Sorting Pages....................................................................... 340
6.11.4 Scanning an Additional Page............................................... 341
6.11.5 Deleting a Scanned Page .................................................... 342
6.11.6 Editing Marked Characters to Be Set as Keywords ............. 342
6.12 Checking the User Log ................................................. 343
6.13 Maintenance .................................................................. 344

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6.14 Processing a Job .......................................................... 346
6.14.1 Enabling/Disabling the Message Screen ............................. 349
6.14.2 Changing a File Name (for Save/e-Mail Attachment)........... 351
6.14.3 Checking the Number of Sheets to Be Scanned.................. 352
6.15 Changing a User Password ......................................... 355
Chapter 7 Scanner Care ......................................................... 356
7.1 Cleaning Supplies and Part to Clean .......................... 357
■ Cleaning Supplies ........................................................... 357
■ Which Parts and When .................................................... 358
7.2 Cleaning the Exterior of the Scanner .......................... 359
■ Cleaning the Scanner Body ............................................. 359
■ Cleaning the LCD Touch Panel ....................................... 359
7.3 Cleaning Inside the Scanner ........................................ 360
7.4 Cleaning the Carrier Sheet ........................................... 366
7.5 Replacing Parts ............................................................. 367
7.5.1 Part Numbers and Replacement Cycle................................ 367
7.5.2 Checking the Consumable Alert Status ............................... 368
7.5.3 Replacing the Pad Assy ....................................................... 369
7.5.4 Replacing the Pick Roller ..................................................... 371
7.5.5 Purchasing the Carrier Sheet............................................... 376
7.6 Performing a Scan Test ................................................ 377
■ Regular User ................................................................... 377
■ Administrator ................................................................... 379
7.7 Calibrating the LCD Touch Panel ................................ 380
Chapter 8 Troubleshooting .................................................... 382
8.1 Removing Jammed Documents .................................. 383
8.2 Network Connection Troubleshooting ........................ 386