Fujitsu ETERNUS2000 model 100 User manual

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P3AM-2512-03EN ETERNUS2000 disk storage system User Guide
Copyright 2009 FUJITSU LIMITED
Preface
Fujitsu would like to thank you for purchasing our ETERNUS2000 disk storage system.
The ETERNUS2000 disk storage system is designed to be connected by a Fibre Channel interface, iSCSI
interface, or SAS interface to a Fujitsu (PRIMEQUEST, PRIMERGY, SPARC Enterprise, or PRIME-
POWER) or other server.
This guide introduces the user to the ETERNUS2000 disk storage system (referred to as just
"ETERNUS2000" in the remainder of this manual), and explains the regular checks and maintenance
required.
Please carefully review the information outlined in this manual.
Third Edition
January 2009
Applicable Environment
The ETERNUS2000 was designed and manufactured with user safety in mind. When using the
ETERNUS2000, follow the handling instructions, placement and cautionary notes listed in this guide. If
used beyond the limits described, the users may be at risk of personal injury and/or material damage.
Using this Manual
The manuals provided with the ETERNUS2000 contain important information regarding safe usage.
Please read these manuals carefully before using the ETERNUS2000. Pay special attention to
"ETERNUS2000 models 100 and 200 disk storage system Safety Precautions", and understand the con-
tents thoroughly before connecting. Keep these manuals in a safe place for future reference.
Fujitsu pays careful attention to the safe use of its products to prevent user injury and/or material damage.
To use the ETERNUS2000 properly, please follow the instructions in this manual.

Copyright 2009 FUJITSU LIMITED
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Preface
ETERNUS2000 disk storage system User Guide P3AM-2512-03EN
UNIX is a registered trademark of The Open Group in the United States and other countries.
Microsoft, Windows, and Windows Server are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
Sun, Sun Microsystems, the Sun Logo, Solaris and all Solaris based marks and logos are trademarks or
registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries, and are used under
license.
All SPARC marks are trademarks or registered trademarks of SPARC International, Inc. in the U.S. and
other countries, and are used under license. Products with a SPARC mark are based on the architecture
developed by Sun Microsystems, Inc.
HP-UX is a trademark of Hewlett-Packard in the U.S. and other countries.
Linux is a trademark or registered trademark of Linus Torvalds in the U.S. and other countries.
AIX is a trademark of IBM Corp.
VMware, VMware logos, Virtual SMP, and VMotion are either registered trademarks or trademarks of
VMware, Inc. in the U.S. and/or other countries.
Java and all Java based marks are trademarks or registered trademarks of Sun Microsystems, Inc. in the
United States and other countries.
The company names, product names and service names mentioned in this document are registered trade-
marks or trademarks of their respective companies.
Screen shot(s) reprinted with permission from Microsoft Corporation.
Copyright 2009 FUJITSU LIMITED
The ETERNUS2000 is designed, developed and manufactured as contemplated for general
use, including without limitation, general office use, personal use, household use, and ordinary
industrial use, but is not designed, developed and manufactured for use in situations with
accompanying fatal risks or dangers that, unless extremely high safety is secured, could lead
directly to death, personal injury, severe physical damage or other loss (hereinafter "High
Safety Required Use"), including without limitation, nuclear reaction control in nuclear facility,
aircraft flight control, air traffic control, mass transport control, medical life support system, and
missile launch control in weapon systems. Do not use the ETERNUS2000 for High Safety
Required Use without securing the sufficient safety level required. If you wish to use the
ETERNUS2000 for High Safety Required Use, please consult with our sales representative
before such use.
Electromagnetic compatibility
Emissions: FCC Class A, EN55022 Class A and CNS 13438 Class A
Immunity: EN55024
Safety
CAN/CSA C22.2 No. 60950, UL60950 and EN60950
Class 1 laser product

Preface
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P3AM-2512-03EN ETERNUS2000 disk storage system User Guide
Copyright 2009 FUJITSU LIMITED
About this Manual
This guide introduces the ETERNUS2000 to the user and explains how to check and maintain the
ETERNUS2000 on a regular basis.
Refer to the manuals for each peripheral concerning details not included in this manual.
Organization
This manual is organized as follows:
• Chapter 1 Overview
This chapter provides an external view of the ETERNUS2000, and explains the special features,
data configurations of RAID groups, and specifications of the ETERNUS2000.
• Chapter 2 Hardware
This chapter describes the hardware components of the ETERNUS2000 and details of the basic
operation methods of the ETERNUS2000, such as how to turn the power on and off.
• Chapter 3 Installation
This chapter describes the ETERNUS2000 installation.
• Chapter 4 Setup
This chapter describes how to connect and setup the ETERNUS2000 for operation.
• Chapter 5 Installing Optional Products
This chapter describes how to attach optional products.
• Chapter 6 Operation and Troubleshooting
This chapter describes points to note when operating and performing maintenance for the
ETERNUS2000. Also, this chapter describes how to respond to any problems which may occur.
Read this chapter when operating or performing maintenance on the ETERNUS2000, or if an error
"Specifications" and "Events detected by ServerView" are described as appendixes.
Refer to the manuals for each peripheral concerning details not included in this manual.

Copyright 2009 FUJITSU LIMITED
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About this Manual
ETERNUS2000 disk storage system User Guide P3AM-2512-03EN
Warning Notations
Warning signs are shown throughout this manual in order to prevent injury to the user and/or material
damage. These signs are composed of a symbol and a message describing the recommended level of cau-
tion. The following explains the symbols, their levels of caution, and their meanings as used in this man-
ual.
The following symbols are used to indicate the type of warnings or cautions being described.
WARNING
This symbol indicates the possibility of serious or fatal injury if the
ETERNUS2000 is not used properly.
CAUTIO
N
This symbol indicates the possibility of minor or moderate personal injury,
as well as damage to the ETERNUS2000 and/or to other users and their
property, if the ETERNUS2000 is not used properly.
I
MPORTAN
T
This symbol indicates IMPORTANT information for the user to note when
using the ETERNUS2000.
Electrical Shock
The triangle emphasizes the urgency of the WARNING and CAU-
TION contents. Inside the triangle and above it are details concerning the
symbol (e.g. Electrical Shock).
N
o Disassemb
ly
The barred "Do Not..." circle warns against certain actions. The
action which should be avoided is both illustrated inside the barred circle
and written above it (e.g. No Disassembly).
Unplu
g
The black "Must Do..." disk indicates actions that must be taken. The
required action is both illustrated inside the black disk and written above it
(e.g. Unplug).

About this Manual
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P3AM-2512-03EN ETERNUS2000 disk storage system User Guide
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How Warnings are Presented in this Manual
A message is written beside the symbol indicating the caution level. This message is marked with a vertical
ribbon in the left margin, to distinguish this warning from ordinary descriptions.
An example is shown here.
Warning Level Indicator
Warning Type Indicator
Warning Details
To avoid damaging the ETERNUS2000, pay attention to the following
points when cleaning the ETERNUS2000:
- Make sure to disconnect the power when cleaning.
- Be careful that no liquid seeps into the ETERNUS2000 when using
cleaners, etc.
- Do not use alcohol or other solvents to clean the ETERNUS2000.
Warning Layout Ribbon
E
xample Warning

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About this Manual
ETERNUS2000 disk storage system User Guide P3AM-2512-03EN
Additional Information
■Expressions and abbreviations
The following are expressions and abbreviations used throughout this manual:
Note:
This notation indicates there is supplementary information in addition to the explanation already
provided.
Product names and abbreviations
• "Windows®" represents the following products.
- Microsoft® Windows® 2000 operating system
- Microsoft® Windows Server® 2003 operating system
- Microsoft® Windows Server® 2008 operating system
• "Solaris OS" represents a Solaris™ Operating System.
- "Solaris 8 OS" represents a Solaris™ 8 Operating System
- "Solaris 9 OS" represents a Solaris™ 9 Operating System
- "Solaris 10 OS" represents a Solaris™ 10 Operating System
Latest Information
The information in this document is subject to change without notice for functionality expansion of
ETERNUS2000 and improvement. The latest version of this document and the latest information about the
ETERNUS2000 is released in the following web-site. Access the following address if needed.
http://www.fujitsu.com/global/services/computing/storage/system/eternus2000/
Point Functions and know how which can be useful when setting up or operat-
ing the ETERNUS2000.
Refer
This notation indicates related reference manuals.

About this Manual
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P3AM-2512-03EN ETERNUS2000 disk storage system User Guide
Copyright 2009 FUJITSU LIMITED
Related Manuals
Refer to the following related manuals in addition to this manual.
Manuals Code Description
ETERNUS2000 models 100 and 200 disk storage
system Setup Guide (Fibre Channel type) P3AM-2542
This manual describes
how to ready Fibre Chan-
nel type devices for opera-
tion.
ETERNUS2000 models 100 and 200 disk storage
system Setup Guide (iSCSI type) P3AM-2552
This manual describes
how to ready iSCSI type
devices for operation.
ETERNUS2000 models 100 and 200 disk storage
system Setup Guide (SAS type) P3AM-2562
This manual describes
how to ready SAS type
devices for operation.
ETERNUS2000 models 100 and 200 disk storage
system Safety Precautions P3AM-1972
This manual describes the
points to note when install-
ing and operating the
device.
ETERNUS2000 models 100 and 200 disk storage
system Package Contents P3AM-1982
This is the list of package
contents for the device
and optional products.
ETERNUS2000 models 100 and 200 disk storage
system Using Optional Products P3AM-1992
This manual describes the
points to note when using
optional products.
ETERNUS8000, ETERNUS4000, ETERNUS2000 disk storage system
Server Connection Guide (Fibre Channel) (*1)
This manual describes
how to connect the
ETERNUS2000 (Fibre
Channel type) to a server.
For Solaris Operating System P3AM-1532
For HP-UX P3AM-1542
For AIX P3AM-1552
For Windows® P3AM-1562
For Linux P3AM-1572
For Fibre Channel Switch Settings P3AM-1582
For VMware® ESX P3AM-1592
ETERNUS8000, ETERNUS4000, ETERNUS2000
disk storage system
Server Connection Guide (iSCSI) (*1)
P3AM-1672
This manual describes
how to connect the
ETERNUS2000 (iSCSI
type) to a server.
ETERNUS disk storage systems ETERNUSmgr Install Guide
This manual describes
how to install the
ETERNUSmgr.
For Solaris™ Operating System P2S0-0081
For Windows® P2WW-1631
For Linux P2U3-0021
For HP-UX P2S0-0092
For AIX P2S0-0102
ETERNUS disk storage systems ETERNUSmgr
User Guide -Introduction- P2X0-0201
This manual describes the
outlines of basic opera-
tions for the
ETERNUSmgr.

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About this Manual
ETERNUS2000 disk storage system User Guide P3AM-2512-03EN
*1: Manuals are supplied in the product CD.
*2: Manuals are supplied in the ETERNUSmgr product CD.
*3: Online Help is also available.
ETERNUS2000 ETERNUSmgr User Guide
-Settings/Maintenance- (*2)(*3) P2X0-0620
This manual describes
how to monitor and set the
ETERNUS2000 with the
ETERNUSmgr.
ETERNUS Multipath Driver V2.0 User's Guide
This manual describes
how to use the optional
ETERNUS Multipath
Driver.
For Solaris™ Operating System P2S0-0061
(For Windows®) P2WW-1451
(For Linux) P2U3-0031
ETERNUS Multipath Driver V3.0 User's Guide
For Solaris™ Operating System P2S0-0062
ETERNUS MPIO for IBM AIX V2.0.1
Installation & Configuration Guide for AIX P2U3-0150
Manuals Code Description

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P3AM-2512-03EN ETERNUS2000 disk storage system User Guide
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Labels
Warning labels and manufacturer's labels are found in various places of the ETERNUS2000, as shown in
the example below.
Do not remove these labels.
■Controller Enclosure
Manufacturer’s label
The label with the model, serial #, etc.
is located here.

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Labels
ETERNUS2000 disk storage system User Guide P3AM-2512-03EN
■Drive Enclosure

Labels
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■AC Outlet Box
For 1U
For 4U
Manufacturer’s label
The label with the model, serial #, etc.
is located here.
Manufacturer’s label
The label with the model, serial #, etc.
is located here.

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1
2
3
4
5
6
A
B
Contents
Chapter 1 Overview .................................................................1
1.1 System Features ...........................................................................1
1.2 Configuration .................................................................................4
1.2.1 RAID Level ........................................................................................................................4
1.2.2 RAID Groups and Volumes ...............................................................................................8
1.2.3 System Disks ..................................................................................................................10
1.2.4 Hot Spare Disks ..............................................................................................................11
1.2.5 Disk Drives ......................................................................................................................11
1.2.6 Host Interface ..................................................................................................................12
1.3 Functions .....................................................................................13
1.3.1 Rebuild/Copyback ...........................................................................................................13
1.3.2 Redundant Copy .............................................................................................................15
1.3.3 Advanced Copy ...............................................................................................................16
1.3.4 RAID Migration ................................................................................................................17
1.3.5 Logical Device Expansion (LDE) .....................................................................................19
1.3.6 LUN Concatenation .........................................................................................................20
1.3.7 Security Functions ...........................................................................................................21
1.3.8 ECO mode ......................................................................................................................23
Chapter 2 Hardware...............................................................25
2.1 Components ................................................................................25
2.1.1 Controller Enclosure ........................................................................................................25
2.1.2 Drive Enclosure ...............................................................................................................32
2.1.3 AC outlet box ...................................................................................................................36
2.2 Standard Operations ...................................................................37
2.2.1 Power ON Control ...........................................................................................................37
2.2.2 Power OFF Control .........................................................................................................39
2.2.3 Attaching and Removing the Front Cover .......................................................................40
2.3 Flow from Installation to Operation ..............................................42
Chapter 3 Installation ............................................................45
3.1 Preparation ..................................................................................45
3.1.1 Placement Area ...............................................................................................................45
3.1.2 Check the number of wall outlets ....................................................................................46
3.2 Rack Installation ..........................................................................48
3.2.1 Installing Controller Enclosure ........................................................................................49
3.2.2 Installing Drive Enclosure ................................................................................................52
3.2.3 Installing AC Outlet Box ..................................................................................................55

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Chapter 4 Setup .....................................................................59
4.1 Prior Preparation .........................................................................59
4.2 Cable Connection ........................................................................62
4.2.1 LAN Cable Connection (Twist Pair Cable Compatible with Category 5)
(for Operation Management) ..........................................................................................62
4.2.2 Fibre Channel Cable Connection (Fibre Channel Type) .................................................65
4.2.3 LAN Cable Connection (Twisted Pair Cable Compatible with Enhanced Category 5)
(iSCSI Type) ....................................................................................................................67
4.2.4 MiniSAS Cable Connection (SAS Type) .........................................................................69
4.2.5 MiniSAS Cable Connection (For Drive Enclosures) ........................................................71
4.2.6 Power Cord Connection ..................................................................................................76
4.3 ETERNUS2000 Setup .................................................................87
4.3.1 Basic setup ......................................................................................................................89
4.3.2 Advanced Copy Setup ..................................................................................................103
4.3.3 AC Automatic Linkage Mode Setup ..............................................................................106
4.4 Installing and Setting up ETERNUSmgr ....................................107
4.5 Maintenance Setup ....................................................................108
4.5.1 Setting up the ETERNUS2000 monitoring ....................................................................108
4.5.2 Remote Support Setup ..................................................................................................112
4.6 Setting up the Server Connection ..............................................115
4.7 System Status Check ................................................................116
Chapter 5 Installing Optional Products .............................119
5.1 Disk Drive Installation ................................................................119
5.1.1 Disk Drive Handling Instructions ...................................................................................119
5.1.2 Installable Disk Drives ...................................................................................................120
5.1.3 Disk Drive Installation Positions ....................................................................................121
5.1.4 Additional Disk Drive Installation Procedure .................................................................121
5.2 Drive Enclosure Installation .......................................................127
5.2.1 Drive Enclosure Handling Instructions ..........................................................................127
5.2.2 Installable Drive Enclosures ..........................................................................................128
5.2.3 Drive Enclosure Rack Mounting Procedure ..................................................................128
5.2.4 Additional Drive Enclosure Installation ..........................................................................131
5.3 Battery Unit Installation ..............................................................139
5.3.1 Battery Unit Handling Instructions .................................................................................139
5.3.2 Installable Battery Unit ..................................................................................................140
5.3.3 Battery Unit Installation Position ...................................................................................140
5.3.4 Additional Battery Unit Installation Procedure ...............................................................140
Chapter 6 Operation and Troubleshooting .......................147
6.1 Checking the ETERNUS2000 Status ........................................147
6.2 Backing up Data ........................................................................147

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6.3 Maintenance Service .................................................................148
6.3.1 Maintenance Support Period .........................................................................................148
6.3.2 Periodical Component Replacement .............................................................................148
6.4 Post Start-of-Operation Changes to the Configuration ..............150
6.4.1 When Replacing the Fibre Channel Card .....................................................................150
6.4.2 When Replacing the LAN Card / iSCSI HBA ................................................................151
6.4.3 When Replacing the SAS Card .....................................................................................151
6.5 Troubleshooting .........................................................................153
6.5.1 Check List .....................................................................................................................153
6.5.2 Trouble Record .............................................................................................................158
Appendix A Specifications.....................................................161
A.1 Base Device Specifications ........................................................161
A.1.1 ETERNUS2000 model 100 specification ...................................................................... 161
A.1.2 ETERNUS2000 model 200 specification ...................................................................... 165
A.2 Optional Products Specification..................................................168
A.2.1 Disk Drive...................................................................................................................... 168
A.2.2 Drive Enclosure............................................................................................................. 171
A.2.3 Additional Battery Unit Option....................................................................................... 171
A.2.4 AC Outlet Box ............................................................................................................... 172
Appendix B Events detected by ServerView........................173
Index ....................................................................................175

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