Gainscha GA-2408T Series User manual

GA-2408T / GA-3406T / Series
THERMAL TRANSFER / DIRECT THERMAL
APEX LABEL PRINTER
USER’S
MANUAL
Ver.1.0.4

Agency Compliance and Approvals
EN 55032, Class A
EN 55024
This is a class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
FCC part 15B, Class A
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
manufacturer’s instruction manual, may cause harmful interference with radio
communications. Operation of this equipment in a residential area is likely to cause
harmful interference, in which case you will be required to correct the interference at
your own expense.
Environmental protection
Do not dispose of this product in an unsorted public trash can. You should recycle
this product according to local regulations. For more information, please see our
website:
website：http://www.gainscha.com.tw

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Contents
1. Introduction...............................................................................................................................................................4
1.1 Product Introduction......................................................................................................................................4
1.2 Product Features...............................................................................................................................................6
1.2.1 Printer Standard Features.....................................................................................................................6
1.2.2 Printer Optional Features .....................................................................................................................9
2. Operations Overview..........................................................................................................................................10
2.1 Unpacking and Inspection ........................................................................................................................10
2.2 Printer Overview............................................................................................................................................11
2.2.1 Front View.................................................................................................................................................11
2.2.2 Interior View all Series (Contains Eco-friendly printing solutions introduction)......16
2.2.3 Front View (All Series) .........................................................................................................................18
2.2.4 Rear View (All Series)...........................................................................................................................18
3. Setup..........................................................................................................................................................................19
3.1 Setting up the Printer..................................................................................................................................19
3.2 Install Printer Driver (All Series)..............................................................................................................20

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3.3 Loading the Ribbon......................................................................................................................................23
3.4 Loading the Media........................................................................................................................................24
3.4.1 Loading the Roll Labels.......................................................................................................................24
3.4.2 Ribbon and print media loading diagram..................................................................................25
3.5 Loading the Cutter........................................................................................................................................26
3.6 Loading the Peeler........................................................................................................................................29
4. Button Functions ..................................................................................................................................................33
4.1 Regular Button Functions..........................................................................................................................33
4.2 Power-on Utilities .........................................................................................................................................34
5. PrinterUtility ...........................................................................................................................................................35
5.1 Start the PrinterUtility .................................................................................................................................35
5.2 Printer Function .............................................................................................................................................36
6. LCD Menu Function for GA-2408T and GA- 3406T Series.................................................................37
6.1 Enter the Menu...............................................................................................................................................37
6.2 Menu Overview..............................................................................................................................................38
6.3 Error and screen message introduction..............................................................................................41
7. Troubleshooting...................................................................................................................................................45

3
7.1 Common Problems.......................................................................................................................................45
8. Maintenance...........................................................................................................................................................47
9. Revise History ........................................................................................................................................................ 48

4
1. Introduction
1.1 Product Introduction
Thank you very much for purchasing Gainscha bar code label printer.
The T series printer features the single motor that is capable of handling a large capacity of
300 meters ribbon and large rolls of media inside its sleek design. If the 5” interior label
capacity is not enough, simply add an external media roll mount and the GS series can easily
handle 8” OD rolls of labels designed for expensive industrial label printers.
To meet the various printing requirements, T series provides different memory capacity.
Moreover, T series have optional peel-off and cutter kits for users to purchase. The movable
black mark sensor design can accept a wide range of label media. All of the most frequently
used bar code formats are included. Fonts and bar codes can be printed in any one of the
four directions.
The T series printer is built-in the flexible firmware design, user can download various
printer commands to perform the work. Please refer to the types of printer commands
supported in the specifications. By integrating rich features, it is the most cost-effective and
high-performance printer in its class!
To print label formats, please refer to the instructions provided with your labeling software,
available on Gainscha website http://www.gainscha.com.tw

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⚫Applications
o Manufacturing & Warehousing
◼Work in Progress
◼Item Labels
◼Instruction labels
◼Agency labels
◼Compliance labels
◼Logistics management
labels
◼Electronics labels
o Parcel Post
◼Shipping/ Receiving Labels
o Healthcare
◼Patient Identification
◼Pharmacy
◼Specimen Identification
o Retail Marking
◼Price tags
◼Shelf labels
◼Jewelry tags
◼Asset management labels
◼Care labels
o Small Office/ Home Office

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1.2 Product Features
1.2.1 Printer Standard Features
PRINTER MODEL
GA-2408T
GA-3406T
GA-2408T
GA-3406T
Grade
Standard
Standard
Empower
Empower
Resolution
8dots/mm(203DPI)
12dots/mm(300DPI)
8dots/mm(203DPI)
12dots/mm(300DPI)
Printing Method
Thermal Transfer &Direct Thermal
Max. print speed
203mm(8”)/second
152mm(6”)/second
203mm(8”)/second
152mm(6”)/second
Max. print width
104 mm (4.09“)
106.7 mm (4.2“)
104 mm (4.09“)
106.7 mm (4.2“)
Max. print length
25,400 mm (1,000“)
11,430 mm (450“)
25,400 mm (1,000“)
11,430 mm (450“)
Enclosure
Clamshell with double-walled plastic
CPU
400 MHZ, 32 bits, ARM9
Memory RAM
128 MB SDRAM
Memory ROM
128 MB Flash Memory
Interface
•USB 2.0 High Speed 480Mbps
•USB Host 2.0, for scanner or PC keyboard
•Internal Ethernet 10/100Mbps
•RS-232
•Internal Bluetooth 4.0 (factory option)
•Internal WiFi (factory option)
Real Time Clock
Standard
Buzzer
Standard
Dealer options
•Guillotine cutter (full cut and partial cut)
•Guillotine cutter for Linerless thermal label
•Peeler
Sensors
•Head open sensor, Ribbon end sensor, Reflective sensor (moveable), Transmissive
sensor (moveable)

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•Guillotine cutting system with a peel-off sensor
Power
External universal switching power supply
Input: AC 100-240V, 2.5A, 50-60Hz, Output: DC 24V, 2.5A, 60W
User Interface
•1 power switch
•1 button (Feed)
•5 LEDs (Online blue, Error red, Ribbon
green, Communication orange, Press-
key white)
•1 power switch
•1 button (Feed)
•1 LEDs (Press-key white)
•4.3” TFT-LCD 480x272 dots with
Capacitive touch panel
Internal fonts
•8 alpha-numeric bitmap fonts
•True type font engine (need download scalable font file)
1D Barcode
Code 11, Code 39, Code 93, Code 128 (subsets A, B, C), UPC-A, UPC-E, UCC-128, Codabar,
EAN/JAN-8, EAN/JAN-13, Interleaved 2 of 5, ITF14, MSI Pleassy, PostCode, Telepen
2D Barcode
QR Code, Micro QR Code, PDF417, Micro PDF417, MaxiCode, Aztec Code, Data Matrix
Rotation
Font and barcode support 0, 90, 180, 270 degree
Printer language
Compatible to TSPL, EPL, ZPL, ZPL II, DPL
Ribbon
300 M long, max. OD 67 mm, 1” core (ink coated outside)
Ribbon width
30 mm ~ 110 mm (1.18” ~ 4.3”)
Media type
Continuous, die-cut, black mark, fan-fold (outside wound), Linerless Thermal Label
Media width
20~ 118 mm (0.7“ ~ 4.6“)
Media thickness
0.06~0.254mm (2.36 ~ 10 mil)
Media core
diameter
25.4 mm (1”)
Label roll capacity
127 mm (5“) OD
Label length
5 ~25,400 mm
(0.2“ ~ 1,000“)
5 ~11,430 mm
(0.2“ ~450“)
5 ~25,400 mm
(0.2“ ~ 1000“)
5 ~11,430 mm
(0.2“ ~450“)
Physical
dimension
280mm(L)*190mm(W)*198.3mm(H)

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Safety regulation
FCC Class A, CE Class A, CCC, BIS, CB
Environment
condition
Operation: 5 ~ 40°C, 25 ~ 85% non-condensing
Storage: -40 ~ 60°C, 10 ~ 90% non-condensing
Environmental
concern
Comply with RoHS, REACH, WEEE
Accessories
•Windows labeling software CD disk
•Quick start guide
•USB cable
•Power cord
•1” ribbon spindle x 2 for 300M ribbon
•External universal switching power supply

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1.2.2 Printer Optional Features
Product option feature
User
options
Dealer
options
Factory
options
Peeler module
○
○
Regular full cut cutter (Guillotine cutter)
Media thickness: 0.06~0.19 mm
Media type: receipt and label liner w/o glue
○
○
Regular full/partial cutter (TextileCare Cutter)
○
○
linerless cutter
○
○
Internal Bluetooth module
○
○
Internal WIFI module
○
○
Internal Bluetooth and WIFI module
○
○
NOTE：Except for the linerless cutter, all regular/heavy duty/care label cutters DO NOT cut on media
with glue.

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2. Operations Overview
2.1 Unpacking and Inspection
This printer has been specially packaged to withstand damage during shipping. Please
carefully inspect the packaging and printer upon receiving the bar code printer. Please retain
the packaging materials in case you need to reship the printer.
Unpacking the printer, the following items are included in the carton.
◼One printer unit
◼One quick installation guide
◼One power cord
◼One external universal switching power
supply
◼One USB interface cable
◼1inch core ribbon shaft for 300m ribbon
◼One sample ribbon and Label roll
◼One Windows labeling software/Windows
driver CD disk
If any parts are missing, please contact the Customer Service Department of your purchased
reseller or distributor.

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2.2 Printer Overview
2.2.1 Front View
GA-2408T、GA-3406T Series(Contains LED indicator’s function introduction)
Operation buttons
Buttons
Function
FEED／PAUSE／ERROR
CANCLE button
In the ready state, press this button, the printer will spit a sheet
of paper, in the printing state, press this button, the printer will
stop immediately, in the error state, press this button, the
printer will cancel the error state and restore printing function.
5
1
4
2
3
1. ONLINE indicator
2. ERROR indicator
3. RIBBON indicator
4. Comm. indicator
5. FEED / PAUSE / ERROR CANCLE
button

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LED Indicator
Event
Description
Thermal transfer mode
ready
Blue(ONLINE) and Green(RIBBON) solid, and the device is ready to use.
Direct thermal mode
ready
Blue(ONLINE) solid, and the device is ready to use.
Open cover
When the cover is open, a beep sound will be made, and Blue(ONLINE),
Red (ERROR), and Green(RIBBON) will flash.
PAUSE
Press the PAUSE button. When the Blue(ONLINE) flash, the printer will
pause.
FEED
Press the FEED button to print as per demand, Blue(ONLINE) will flash.
Out of paper
When out of paper, a beep sound will be made, and Red(ERROR) flash

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Out of ribbon
When out of ribbon, a beep sound will be made, and Red(ERROR)
solid，Green(RIBBON) flash
Label gap/black mark
error
When label gap/black can’t be found, a beep sound will be made, and
Red(ERROR) Blue(ONLINE) flash
Cutter error
When cutter can’t be found, a beep sound will be made, and
Blue(ONLINE)、Red(ERROR) Both flash alternately, flash with
Green(RIBBON)
Print head overheated
When print head overheated ,a beep sound will be made, and
Blue(ONLINE)and Red(ERROP) alternately flash
Other errors
When other errors ,a beep sound will be made, and Red(ERROP) and
Green(RIBBON) alternately flash
Ethernet ready
When the RJ45 network cable is plugged in and the connection is
normal, the Orange(COMM) flash
WIFI ready
When the WIFI’s AP or STA mode is connected, the orange(COMM)
solid
Ethernet +WIFI ready
When the RJ45 network cable is plugged in, and the connection is
normal, and the WIFI’s AP or STA mode is connected, the orange
(COMM) will be solid for 2 seconds and the orange(COMM) flash.

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GA-2408T、GA-3406T Series (Contains LCD monitor operation introduction)
1
2
1. LCD monitor operation
2. FEED/PAUSE/ERROR CANCLE button
time/date
Printer model
Printer status
FE Ver: printer firmware
version
Emulation: Simulation
instruction category
ETH IP: Ethernet IP address
WIFI IP: Wi-Fi IP address

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Operation buttons
Buttons
Function
FEED／PAUSE／ERROR
CANCLE button
In the ready state, press this button, the printer will spit a sheet
of paper, in the printing state, press this button, the printer will
stop immediately, in the error state, press this button, the
printer will cancel the error state and restore printing function.
Main page icons
Indicated icon
Indication
Ethernet is connected
Wi-Fi device is ready
Bluetooth device is ready
USB HID is connected，ex: USB scanner、USB keyboard
Thermal transfer mode，use ribbon function

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1. Printer top cover
2. Top cover open tab
3. The place for new ribbon
4. top cover support
5. Media guide
6. Gap sensor
7. Black mark sensor
8. Platen roller
9. Media holder locker
10. Fixing tabs
1
2
3
4
5
6
7
8
2.2.2 Interior View all Series (Contains Eco-friendly printing solutions introduction)
9
10

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Eco-friendly printing solutions
introduction
Used for printing on linerless label, which saves consumables and improves the
environment.
application

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2.2.3 Front View (All Series)
2.2.4 Rear View (All Series)
1. Paper tearing edge
2. Front bezel; Accessory assembly ( Cutter /
Peeler)
1. Power jack socket
2. USB interface
3. USB host (For USB keyboard or
scanner)
4. RJ-45 Ethernet interface
5. RS-232 interface
6. Power switch
7. External label entrance chute
12 34 5
6
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