Gainscha GS-2408D Series User manual

GS-2408D/GS-3405D Series
DIRECT THERMAL
THERMAL LABEL PRINTER
USER’S
MANUAL
Ver.1.0.4

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Agency Compliance and Approvals
EN 55032, Class A
EN 55024
This is a class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
FCC part 15B, Class A
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment.This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
manufacturer’s instruction manual, may cause harmful interference with radio
communications. Operation of this equipment in a residential area is likely to cause
harmful interference, in which case you will be required to correct the interference at
your own expense.
Environmental protection
Do not dispose of this product in an unsorted public trash can. You should recycle
this product according to local regulations. For more information, please see our
website:
website：http://www.gainscha.com.tw
Copyright Information
The copyright in this manual, the software and firmware in the printer described therein are owned
by Gainscha All rights reserved.
All other trademarks are the property of their respective owners.
Information in this document is subject to change without notice and does not represent a
commitment on the part of Gainscha No part of this manual may be reproduced or transmitted in
any form or by any means, for any purpose other than the purchaser’s personal use, without the
expressed written permission of Gainscha.

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Contents
1. Introduction...............................................................................................................................................................5
1.1 Product Introduction......................................................................................................................................5
1.2 Product Features...............................................................................................................................................7
1.2.1 Printer Standard Features.....................................................................................................................7
2. Operations Overview.............................................................................................................................................9
2.1 Unpacking and Inspection ...........................................................................................................................9
2.2 Printer Overview ............................................................................................................................................ 10
2.2.1 Top View.................................................................................................................................................... 10
2.2.2 Interior View ............................................................................................................................................10
2.2.3 Front View.................................................................................................................................................11
2.2.4 Rear View ..................................................................................................................................................11
3. Setup..........................................................................................................................................................................12
3.1 Setting up the Printer.................................................................................................................................. 12
3.2 Install Printer Driver .....................................................................................................................................13

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3.3 Loading the Media........................................................................................................................................16
3.3.1 Loading the Roll Labels.......................................................................................................................16
3.3.2 print media loading diagram........................................................................................................... 16
4. LED and Button Functions................................................................................................................................17
4.1LED Indicator .................................................................................................................................................... 17
4.2 Regular Button Functions..........................................................................................................................18
4.3 Power-on Utilities .........................................................................................................................................19
5. PrinterUtility ........................................................................................................................................................... 20
5.1 Start the PrinterUtility .................................................................................................................................20
5.2 Printer Function .............................................................................................................................................21
6. Troubleshooting................................................................................................................................................... 22
6.1 Common Problems.......................................................................................................................................22
7. Maintenance...........................................................................................................................................................24
8. Revise History ........................................................................................................................................................ 25

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1. Introduction
1.1 Product Introduction
Thank you very much for purchasing Gainscha bar code printer.
The GS-2408D series of direct thermal desktop printers are ideal for a wide variety of
applications including product marking, point of sale, retail, small office, shipping labels, and
other labeling and tag applications at the best price anywhere.
The GS-2408D series is a perfect combination of affordability with a durable and reliable
design. With a cost that can’t be beat, the GS-2408D series offers both 203 and 300 dots per
inch print resolution with printing speed of: 2.0,3.0,4.0,5.0,6.0,7.0 or 8.0 ips for 203 dpi;
2.0,3.0,4.0 or 5.0 ips for 300 dpi. The large 60 watt power supply produces high quality printed
labels, even at its fastest print speeds.
For easy loading, the GS-2408D employs a user-friendly double-wall clamshell design with a
large five-inch (outside diameter) center-biased media bay. The spring-loaded label roll holder
makes loading simple. Top-of- form sensing –by gap, black mark, or notch –is standard. The
printer also comes with a head-open sensor.
To print label formats, please refer to the instructions provided with your labeling software,
available on Gainscha website http://www.gainscha.com.tw

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⚫Applications
o Manufacturing & Warehousing
◼Work in Progress
◼Item Labels
◼Instruction labels
◼Agency labels
o Healthcare
◼Patient Identification
◼Pharmacy
◼Specimen Identification
o Parcel Post
◼Shipping/ Receiving Labels
o Small Office/ Home Office
o Retail Marking
◼Price tags
◼Shelf labels
◼Jewelry tags

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1.2 Product Features
1.2.1 Printer Standard Features
PRINTER MODEL
GS-2408DC
GS-2408D
GS-3405D
GS-2408DM
GS-3405DM
Level
Economic
Economic
Empower
Empower
Resolution
8dots/mm(203DPI)
12dots/mm(300DPI)
8dots/mm(203DPI)
12dots/mm(300DPI)
Printing Method
Direct Thermal
Max. print speed
203.2mm(8”)/second
127mm(5”)/second
203.2mm(8”)/second
127mm(5”)/second
Max. print width
104 mm (4.1“)
108.4 mm (4.27“)
104 mm (4.1“)
108.4 mm (4.27“)
Max. print length
2,794 mm (110“)
1,016 mm (40“)
25,400 mm (1000“)
11,430 mm (450“)
CPU specifications
400 MHZ, 32 bits, ARM9
Memory RAM
64 MB SDRAM
64 MB SDRAM
Memory ROM
32 MB Flash Memory
128 MB Flash Memory
Interface
➢USB 2.0
High
Speed
480Mbps
➢USB 2.0 High Speed
480Mbps
➢USB Host 2.0, for scanner or
PC keyboard
➢Internal Ethernet
10/100Mbps
➢USB 2.0 High Speed
480Mbps
➢USB Host 2.0, for scanner or
PC keyboard
➢Internal Ethernet
10/100Mbps
Real Time Clock
N/A
Standard (CR2032 Battery Install)
Buzzer
N/A
Standard
Sensors
Head open sensor, Reflective sensor (moveable), Transmissive sensor (Fixed), Front-Reflective
sensor
Power
External universal switching power supply
Input: AC 100-240V, 2.5A, 50-60Hz, Output: DC 24V, 2.5A, 60W
User Interface
1 power switch, 2 buttons (Feed & Pause), 2 LEDs (Online, Error status)
Internal fonts
➢8 alpha-numeric bitmap fonts
➢True type font engine (need download scalable font file)

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1D Baroced
Code 11, Code 39, Code 93, Code 128 (subsets A, B, C), UPC-A, UPC-E, UCC-128, Codabar,
EAN/JAN-8, EAN/JAN-13, Interleaved 2 of 5, ITF14, MSI Pleassy, PostCode, Telepen
2D Barcode
QR Code, Micro QR Code, PDF417, Micro PDF417, MaxiCode, Aztec Code, Data Matrix
Rotation
Font and barcode support 0, 90, 180, 270 degree
Printer language
Compatible to TSPL, EPL, ZPL, ZPL II
Media type
Continuous, die-cut, black mark, fan-fold, notched (outside wound)
Media width
25 ~ 119mm (0.9“~ 4.68“)
Media thickness
0.055~0.19mm ( 2.16 ~ 7.48 mil )
Media core
diameter
25.4 mm (1”)
Label roll capacity
127 mm (5“) OD
Label length
5 ~ 2,794 mm
(0.2“ ~ 110“)
5 ~ 1,016 mm
(0.2“ ~ 40“)
5 ~ 25,400 mm
(0.2“ ~ 1000“)
5 ~ 11,430 mm
(0.2“ ~ 450“)
Physical dimension
180mm(W)x174.7mm(H)x238mm(D)
Enclosure
ABS plastic
Safety certification
FCC Class A, CE Class A, CCC, BIS, CB
Environment
condition
Operation: 5 ~ 40°C, 25 ~ 85% non-condensing
Storage: -40 ~ 60°C, 10 ~ 90% non-condensing
Environmental
concern
Comply with RoHS, REACH, WEEE

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2. Operations Overview
2.1 Unpacking and Inspection
This printer has been specially packaged to withstand damage during shipping. Please
carefully inspect the packaging and printer upon receiving the bar code printer. Please retain
the packaging materials in case you need to reship the printer.
Unpacking the printer, the following items are included in the carton.
◼One printer unit
◼One quick installation guide
◼One power cord
◼One external universal switching power
supply
◼One USB interface cable
◼One core coated art paper roll
◼One Windows labeling
software/Windows driver CD disk
◼One label roll holder
If any parts are missing, please contact the Customer Service Department of your purchase
reseller or distributor.

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2.2 Printer Overview
2.2.1 Top View
2.2.2 Interior View
1. ONLINE indicator
2. ERROR indicator
3. PAUSE button
4. FEED button
5. WINDOWS (The windows can
look through)
12 3 4
6
5
1. Printer top cover
2. Gap transmitter
3. Media holder
4. Media guide
5. Black mark paper sensor、
Gap receiver
6. Platen roller
7. Top cover open tab
1
2
3
4
5
6
7

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2.2.3 Front View
2.2.4 Rear View
1. Power jack socket
2. USB interface
3. USB host (For HID keyboard or
scanner)
4.
RJ-45 Ethernet Street 10 / 100M bps
5. Paper inlet
6. Power switch
Note: GS-2208DC
1. Power jack socket
2. USB interface
3. Paper inlet
4. Power switch
12 3 4 5 6
1. Paper tearing edge
2. Front bezel
1
2

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3. Setup
3.1 Setting up the Printer
1. Place the printer on a flat, secure surface.
2. Make sure the power switch is off.
3. Connect the printer to the computer with the
provided USB cable.
4. Plug the power cord into the AC power cord
socket at the rear of the printer, and then plug
the power cord into a properly grounded power
outlet.
NOTE:
⚫Please switch OFF printer power switch prior to plug in the power cord to printer power jack.
⚫The interface picture here is for reference only. Please refer to the product specification for the interface
availability.

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3.2 Install Printer Driver
1. Read the license agreement, click [I accept
the terms in license agreement], and click
[Next].
2. Select a installation directory and click
[Next].
3. Click [Finish].
4. Go to installation process, please click
[Install Printer Driver], and then click [Next].

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5. Click [Other] and click [Next].
6. Select printer model name, click to install
and click [Next].
7. Please use a USB cable to connect the
printer to the computer, click the corresponding
USB interface, and click [Next].
8. Change the printer name as per need, and
click [Next].

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9. Click [Finish].
10. The installation is complete, please click
[Close].
11. Users can check whether the installation is
completed through the following ways:
a. If Windows 10, check from [Windows
Settings] → [Devices] → [Printers and
Scanners].
b. Check from [Control Panel] → [Devices and
Printers].
12. Users can change printer interface through
the following ways:
a. In Windows 10, [Windows Settings] →
[Printers and Scanners] → [Devices] → select
the corresponding printer model →
[Management] → [Printer Content] → [Port] to
change different USB port / COM port as per
need.
b. From [Control Panel] → [Devices and
Printers] → select the corresponding printer
model → right-click → [Printer Content] →
[Port] to modify it.

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3.3 Loading the Media
3.3.1 Loading the Roll Labels
3.3.2 print media loading diagram
1. Press the button and open the cover.
2. Open the label fixing clip , put the label
in and adjust the position, let the label
cover the label clip tightly, and pass
the label paper forward through the gap
sensor and the feed port to complete
the installation.
Gap/Black mark sensor
Print Head
Print Head
Paper Guide
Label

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4. LED and Button Functions
4.1LED Indicator
Event
Description
Status
lights 1
Status
lights 2
Beep
Direct thermal
mode ready
Blue(ONLINE) solid, the device is ready to use.
Open cover
When the cover is open, a beep sound will be
made, and Blue(ONLINE), Red (ERROR).
FEED
Press the FEED button to print as per demand,
Blue(ONLINE) will flash.
Out of paper
When out of paper, a beep sound will be made,
and Red(ERROR) flash.
Page setup error
When the page setup error, a beep sound will be
made, and Red(ERROR) solid Blue(ONLINE) flash.
Print head
overheated
When print head overheated, a beep sound will
be made, and Blue(ONLINE)and Red(ERROR)
alternately flash.
Other errors
When other errors, a beep sound will be made,
and Red(ERROR) flash.

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4.2 Regular Button Functions
This printer has two buttons for feed, pause or cancel errors. There are different functions
in different modes, as shown in the following form:
Button
Printer
status
Function
Description
Feed
button
Ready
Feed
When the printer is ready (Blue LED ON), press this
button once, and the label will advance to the front of
the next label
Feed
button
Wait for push
button to
print
Print next
When the button Demand function is activated, the
printer will stop after printing and wait for the user to
press this button before printing the next label.
Pause
button
Print mode
Pause
When the printer is printing continuously, pressing
the PAUSE button will pause printing. The power
indicator is blue flashing. Just press the button
again, and the print job returns to normal.
Pause
button
Error
occurred
Cancel error
When the error RED is on, press the PAUSE button
once, the printer will cancel the error and resume
printing function, and reprint the label layout when
the error occurs.

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4.3 Power-on Utilities
This printer has six power-on functions for setting or testing the printer's hardware. Press
these buttons at the same time when the power is turned on, and release the buttons with the
light signal to activate these functions.
Follow these steps to enable the boot function:
Event
Description
Status lights
Beep
Self-test
A. Power off the printer
B. Make sure the printer is loaded with paper and close the printer cover
C. Press and hold the FEED button and turn on the printer. When you hear
a beep, release the FEED button. At this time, the printer will print a self-
test page.
Enter USB
storage
device
function
A. Power off the printer
B. Make sure the printer is loaded with paper and close the printer cover
C. Press and hold the PAUSE button and turn on the printer. When you
hear a beep, release the PAUSE button, and the printer's storage device
will appear on the computer.
Enter dump
mode
A. Power off the printer
B. Make sure the printer is loaded with paper and close the printer cover
C. Press and hold the PAUSE and FEED buttons at the same time for two
seconds, then turn on the printer's power. When the online Blue and the
error Red are on at the same time, release PAUSE and FEED buttons,
when you hear a beep, the printer enters the dump mode and will print out
"NOW IN DUMP MODE"
Skip
AUTO.BAS
A. Power off the printer
B. Press and hold PAUSE and FEED buttons for four seconds at the same
time, and turn on the printer power until the power Blue is off, and the error
Red is on, release PAUSE and FEED buttons, two beeps are heard. At
this time, the printer will skip the AUTO.BAS program, and then the power
light is on
Printer
initialization
A. Power off the printer
B.Press and hold PAUSE and FEED buttons at the same time for six
seconds, and turn on the printer power until the printer online Blue is on
and error Red is off, release PAUSE and FEED buttons, five beeps are
heard. At this time the printer will restore the printer parameters to the
factory default settings

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5. PrinterUtility
Printer Utility is an integrated tool software that helps users query printer settings and status, change
printer-related settings, and send commands or files to the printer.
5.1 Start the PrinterUtility
1. Please mouse over Printer Utility icon Printer Utility.exe image Double click left mouse button.
2. After opening the main screen, you can see the following function items:
NOTE: If you need more detailed information, please refer to Gainscha official website
http://www.gainscha.com.tw/
(1) Port Settings
(2) Printer Information
(3) Printer Configuration
(4) Printer Function
(5) Command Tool
(6) Language
(7) About
(8) Exit
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3
1
4
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5
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