Gainscha GE-2408D Series User manual

GE-2408D / GE-3405D Series
DIRECT THERMAL LABEL PRINTER
USER’S MANUAL
Ver:1.0.0

Agency Compliance and Approvals
EN 55032, Class A
EN 55024
This is a class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
FCC part 15B, Class A
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the manufacturer’s instruction manual, may cause harmful
interference with radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference, in which case you will be
required to correct the interference at your own expense.
WARNING
This is a Class A product. In a domestic environment this product may cause radio interference
in which case the user may be required to take adequate measures.

Environmental protection
Do not dispose of this product in an unsorted public trash can. You should
recycle this product according to local regulations.
For more information, please browse our website：
http://www.gainscha.com.tw

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Contents
1. Introduction.................................................................................................................................................................4
1.1 Product Introduction.........................................................................................................................................4
1.2 Product Features.................................................................................................................................................6
1.2.1 Printer Standard Features....................................................................................................................... 6
1.2.2 Printer Optional Features........................................................................................................................ 8
2. Operations Overview............................................................................................................................................... 9
2.1 Unpacking and Inspection..............................................................................................................................9
2.2 Printer Overview...............................................................................................................................................10
2.2.1 Front View................................................................................................................................................... 10
2.2.2 Interior View...............................................................................................................................................10
2.2.3 Front View................................................................................................................................................... 11
2.2.4 Rear View.....................................................................................................................................................11
3. Setup............................................................................................................................................................................ 12
3.1 Setting up the Printer..................................................................................................................................... 12

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3.2 Install Printer Driver.........................................................................................................................................12
3.3 Loading the Media.......................................................................................................................................... 15
3.3.1 Loading the Roll Labels......................................................................................................................... 15
3.3.2 Print media loading diagram.............................................................................................................. 15
3.3.3 External Label Roll Mount Installation (Option).......................................................................... 15
4. LED and Button Functions...................................................................................................................................17
4.1 LED Indicator......................................................................................................................................................17
4.2 Regular Button Functions.............................................................................................................................18
4.3 Power-on Utilities............................................................................................................................................ 19
5. Printer Utility ............................................................................................................................................................. 21
5.1 Start the Printer Utility................................................................................................................................... 21
5.2 Printer Function................................................................................................................................................ 22
6. Communication Interfaces..................................................................................................................................23
1）USB (A Type)...................................................................................................................................................23
2）USB (B Type)...................................................................................................................................................23
3）Serial Port........................................................................................................................................................24

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4）Ethernet Port..................................................................................................................................................24
7. Troubleshooting......................................................................................................................................................25
7.1 Common Problems......................................................................................................................................... 25
8. Maintenance............................................................................................................................................................. 27
9. Revise History ........................................................................................................................................................... 29

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1. Introduction
1.1 Product Introduction
Thank you very much for purchasing Gainscha bar code label printer.
The GE-2408D/GE-3405D series printer features the large rolls of media inside its sleek
design. If the 5” interior label capacity is not enough, simply add an external media roll
mount and the GE series can easily handle 8” OD rolls of labels designed for expensive
industrial label printers.
To meet the various printing requirements, GE-2408D and GE-3405D series provides
different memory capacity. Moreover, GE-2408D/ GE-3405D series have optional
peel-off and cutter kits for users to purchase. The movable black mark sensor design
can accept a wide range of label media. All of the most frequently used bar code
formats are included. Fonts and bar codes can be printed in any one of the four
directions.
The GE-2408D/ GE-3405D series printer is built-in the flexible firmware design, user
can download various printer commands to perform the work. Please refer to the types
of printer commands supported in the specifications. By integrating rich features, it is
the most cost-effective and high-performance printer in its class!
To print label formats, please refer to the instructions provided with your labeling
software, available on Gainscha website http://www.gainscha.com.tw

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Applications
o Manufacturing & Warehousing
Work in Progress
Item Labels
Instruction labels
Agency labels
o Healthcare
Patient Identification
Pharmacy
Specimen Identification
o Parcel Post
Shipping/ Receiving Labels
o Small Office/ Home Office
o Retail Marking
Price tags
Shelf labels
Jewelry tags

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1.2 Product Features
1.2.1 Printer Standard Features
PRINTER MODEL
GE-2408D
GE-3405D
GE-2408D
GE-3405D
Grade
Standard
Standard
Empower
Empower
Resolution
8dots/mm(203DPI)
12dots/mm(300DPI)
8dots/mm(203DPI)
12dots/mm(300DPI)
Printing Method
Direct Thermal
Max. print speed
203.2 mm (8”)/second
127 mm (5”)/second
203.2 mm (8”)/second
127 mm (5”)/second
Max. print width
104 mm (4.1“)
108.4 mm (4.27“)
104 mm (4.1“)
108.4 mm (4.27“)
Max. print length
2,794 mm (110“)
1,016 mm (40“)
25,400 mm (1000“)
11,430 mm (450“)
CPU
400 MHZ, 32 bits, ARM9
Memory RAM
128 MB SDRAM
Memory ROM
128 MB Flash Memory
Interface
USB 2.0 High Speed 480Mbps
USB Host 2.0, for scanner or PC
keyboard
USB 2.0 High Speed 480Mbps
USB Host 2.0, for scanner or PC
keyboard
RS-232
Internal Ethernet 10/100Mbps
Internal Bluetooth 4.0 (factory option)
Internal WIFI (factory option)
Real Time Clock
N/A
Standard (CR2032 Battery Install)
Buzzer
N/A
Standard
Dealer options
N/A
Guillotine cutter (full cut and partial cut)
Peeler
Sensors
Head open sensor, Ribbon end sensor, Reflective sensor (moveable), Transmissive sensor
Power
External universal switching power supply

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Input: AC 100-240V, 2.5A, 50-60Hz, Output: DC 24V, 2.5A, 60W
User Interface
1 power switch, 1 button (Feed & Pause), 5 LEDs (Online white, Error red, Label green,
Bluetooth blue, WIFI & Communication orange)
Internal fonts
8 alpha-numeric bitmap fonts
True type font engine (need download scalable font file)
GB18030 Simplified Chinese 24x24, 16x16
BIG5 traditional Chinese 24x24, 16x16
1D Barcode
Code 11, Code 39, Code 93, Code 128 (subsets A, B, C), UPC-A, UPC-E, UCC-128, Codabar,
EAN/JAN-8, EAN/JAN-13, Interleaved 2 of 5, ITF14, MSI Pleassy, PostCode, Telepen
2D Barcode
QR Code, Micro QR Code, PDF417, Micro PDF417, MaxiCode, Aztec Code, Data Matrix
Rotation
Font and barcode support 0, 90, 180, 270 degree
Printer language
Compatible to TSPL, EPL, ZPL, ZPL II, DPL
Media type
Continuous, die-cut, black mark, fan-fold, notched
Media width
20~118mm (0.7“~4.6“)
Media thickness
0.06~0.19mm (2.34~7.4 mil)
Media core
diameter
25.4mm~38mm (1”~1.49”)
Label roll capacity
127 mm (5“) OD
Label length
5~2,794 mm
(0.2“~110“)
5~1,016 mm
(0.2“~40“)
5~25,400 mm
(0.2“~1000“)
5~11,430 mm
(0.2“~450“)
Physical
dimension
243.5mm(D) x 194.5mm(W) x 184mm(H)
Net Weight
2kg
Enclosure
ABS plastic
Safety regulation
FCC Class A, CE Class A, CCC, CB
Environment
condition
Operation: 5~40°C, 25~85% non-condensing
Storage: -40~ 60°C, 10~90% non-condensing