Gainscha GE-2406T Series User manual

GE-2406T / GE-3405T Series
THERMAL TRANSFER / DIRECT THERMAL
LABEL PRINTER
USER’S MANUAL
Ver:1.1.2

Agency Compliance and Approvals
EN 55032, Class A
EN 55024
This is a class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
FCC part 15B, Class A
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the manufacturer’s instruction manual, may cause harmful
interference with radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference, in which case you will be
required to correct the interference at your own expense.
WARNING
This is a Class A product. In a domestic environment this product may cause radio interference
in which case the user may be required to take adequate measures.

Environmental protection
Do not dispose of this product in an unsorted public trash can. You should
recycle this product according to local regulations.
For more information, please browse our website：
http://www.gainscha.com.tw

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Contents
1. Introduction.................................................................................................................................................................4
1.1 Product Introduction.........................................................................................................................................4
1.2 Product Features.................................................................................................................................................6
1.2.1 Printer Standard Features....................................................................................................................... 6
1.2.2 Printer Optional Features ........................................................................................................................ 8
2. Operations Overview............................................................................................................................................... 9
2.1 Unpacking and Inspection..............................................................................................................................9
2.2 Printer Overview...............................................................................................................................................10
2.2.1 Front View................................................................................................................................................... 10
2.2.2 Interior View...............................................................................................................................................10
2.2.3 Front View................................................................................................................................................... 11
2.2.4 Rear View.....................................................................................................................................................11
3. Setup............................................................................................................................................................................ 12
3.1 Setting up the Printer..................................................................................................................................... 12

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3.2 Install Printer Driver.........................................................................................................................................12
3.3 Loading the Ribbon........................................................................................................................................ 15
3.4 Loading the Media.......................................................................................................................................... 16
3.4.1 Loading the Roll Labels......................................................................................................................... 16
3.4.2 Ribbon and print media loading diagram..................................................................................... 16
3.4.3 External Label Roll Mount Installation (Option).......................................................................... 16
4. LED and Button Functions...................................................................................................................................18
4.1 LED Indicator......................................................................................................................................................18
4.2 Regular Button Functions.............................................................................................................................19
4.3 Power-on Utilities............................................................................................................................................ 20
5. Printer Utility ............................................................................................................................................................. 22
5.1 Start the Printer Utility................................................................................................................................... 22
5.2 Printer Function................................................................................................................................................ 23
6. Communication Interfaces..................................................................................................................................24
1）USB (A Type)...................................................................................................................................................24
2）USB (B Type)...................................................................................................................................................24

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3）Serial Port........................................................................................................................................................25
4）Ethernet Port..................................................................................................................................................25
7. Troubleshooting......................................................................................................................................................26
7.1 Common Problems......................................................................................................................................... 26
8. Maintenance............................................................................................................................................................. 28
9. Revise History........................................................................................................................................................... 30

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1. Introduction
1.1 Product Introduction
Thank you very much for purchasing Gainscha bar code label printer.
The GE-2406T/GE-3405T series printer features the single motor that is capable of
handling a large capacity of 110 meters ribbon and large rolls of media inside its sleek
design. If the 5” interior label capacity is not enough, simply add an external media roll
mount and the GE series can easily handle 8” OD rolls of labels designed for expensive
industrial label printers.
To meet the various printing requirements, GE-2406T and GE-3405T series provides
different memory capacity. Moreover, GE-2406T/ GE-3405T series have optional
peel-off and cutter kits for users to purchase. The movable black mark sensor design
can accept a wide range of label media. All of the most frequently used bar code
formats are included. Fonts and bar codes can be printed in any one of the four
directions.
The GE-2406T/ GE-3405T series printer is built-in the flexible firmware design, user can
download various printer commands to perform the work. Please refer to the types of
printer commands supported in the specifications. By integrating rich features, it is the
most cost-effective and high-performance printer in its class!
To print label formats, please refer to the instructions provided with your labeling
software, available on Gainscha website http://www.gainscha.com.tw

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Applications
o Manufacturing & Warehousing
Work in Progress
Item Labels
Instruction labels
Agency labels
o Healthcare
Patient Identification
Pharmacy
Specimen Identification
o Parcel Post
Shipping/ Receiving Labels
o Small Office/ Home Office
o Retail Marking
Price tags
Shelf labels
Jewelry tags

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1.2 Product Features
1.2.1 Printer Standard Features
PRINTER MODEL
GE-2406T
GE-3405T
GE-2406T
GE-3405T
Grade
Standard
Standard
Empower
Empower
Resolution
8dots/mm(203DPI)
12dots/mm(300DPI)
8dots/mm(203DPI)
12dots/mm(300DPI)
Printing Method
Thermal Transfer &Direct Thermal
Max. print speed
152 mm (6”)/second
127 mm (5”)/second
152 mm (6”)/second
127 mm (5”)/second
Max. print width
104 mm (4.1“)
108.4 mm (4.27“)
104 mm (4.1“)
108.4 mm (4.27“)
Max. print length
2,794 mm (110“)
1,016 mm (40“)
25,400 mm (1000“)
11,430 mm (450“)
CPU
400 MHZ, 32 bits, ARM9
Memory RAM
64 MB SDRAM
128 MB SDRAM
Memory ROM
16 MB Flash Memory
128 MB Flash Memory
Interface
USB 2.0 High Speed 480Mbps
USB Host 2.0, for scanner or PC
keyboard
USB 2.0 High Speed 480Mbps
USB Host 2.0, for scanner or PC
keyboard
RS-232
Internal Ethernet 10/100Mbps
Internal Bluetooth 4.0 (factory option)
Internal WIFI (factory option)
Real Time Clock
N/A
Standard (CR2032 Battery Install)
Buzzer
N/A
Standard
Dealer options
N/A
Guillotine cutter (full cut and partial cut)
Peeler
Sensors
Head open sensor, Ribbon end sensor, Reflective sensor (moveable), Transmissive sensor
Power
External universal switching power supply

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Input: AC 100-240V, 2.5A, 50-60Hz, Output: DC 24V, 2.5A, 60W
User Interface
1 power switch, 1 button (Feed & Pause), 5 LEDs (Online white, Error red, Ribbon green,
Bluetooth blue, WIFI & Communication orange)
Internal fonts
8 alpha-numeric bitmap fonts
True type font engine (need download scalable font file)
GB18030 Simplified Chinese 24x24, 16x16
BIG5 traditional Chinese 24x24, 16x16
1D Barcode
Code 11, Code 39, Code 93, Code 128 (subsets A, B, C), UPC-A, UPC-E, UCC-128, Codabar,
EAN/JAN-8, EAN/JAN-13, Interleaved 2 of 5, ITF14, MSI Pleassy, PostCode, Telepen
2D Barcode
QR Code, Micro QR Code, PDF417, Micro PDF417, MaxiCode, Aztec Code, Data Matrix
Rotation
Font and barcode support 0, 90, 180, 270 degree
Printer language
Compatible to TSPL, EPL, ZPL, ZPL II, DPL
Ribbon
110 M long, max. OD 40mm, 0.5” core (ink coated outside)
Ribbon width
40mm~110mm (1.57”~4.3”)
Media type
Continuous, die-cut, black mark, fan-fold, notched (outside wound)
Media width
20~118mm (0.7“~4.6“)
Media thickness
0.06~0.19mm (2.34~7.4 mil)
Media core
diameter
25.4mm~38mm (1”~1.49”)
Label roll capacity
127 mm (5“) OD
Label length
5~2,794 mm
(0.2“~110“)
5~1,016 mm
(0.2“~40“)
5~25,400 mm
(0.2“~1000“)
5~11,430 mm
(0.2“~450“)
Physical
dimension
225mm(D) x 194.5mm(W) x 184mm(H)
Net Weight
1.5kg
Enclosure
ABS plastic
Safety regulation
FCC Class A, CE Class A, CCC, CB

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1.2.2 Printer Optional Features
Product option feature
User
options
Dealer
options
Factory
options
External Label holder
○
Peeler module
○
Regular full cut cutter (Guillotine cutter)
Media thickness: 0.06~0.19 mm
Media type: receipt and label liner w/o glue
○
Regular full/partial cutter (TextileCare Cutter)
○
RS-232 (D-Sub9 pins)
○
○
Ethernet 10/100 Mbps (RJ-45)
○
○
NOTE：Except for the linerless cutter, all regular/heavy duty/care label cutters DO NOT cut on media with
glue.
Environment
condition
Operation: 5~40°C, 25~85% non-condensing
Storage: -40~ 60°C, 10~90% non-condensing
Environmental
concern
Comply with RoHS, REACH, WEEE
Accessories
Windows labeling software CD disk
Quick start guide
USB cable
Power cord
External universal switching power supply
Limited warranty

User options
External roll mount

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2. Operations Overview
2.1 Unpacking and Inspection
This printer has been specially packaged to withstand damage during shipping. Please
carefully inspect the packaging and printer upon receiving the bar code printer. Please retain
the packaging materials in case you need to reship the printer.
Unpacking the printer, the following items are included in the carton.
One printer unit
One quick installation guide
One power cord
One external universal switching power
supply
One USB interface cable
One sample ribbon
One 0.5” sample Label
One Windows labeling
software/Windows driver CD disk
If any parts are missing, please contact the Customer Service Department of your purchased
reseller or distributor.

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2.2 Printer Overview
2.2.1 Front View
2.2.2 Interior View
1. RIBBON indicator
2. ERROR indicator
3. ONLINE indicator (FEED &PAUSE button)
4. BT indicator
5. Comm. indicator
1
2
4
5
6
1. Printer top cover
2. Top cover open tab
3. The place for new ribbon
4. Fixing tabs
5. Media guide
6. Black mark sensor
7. Platen roller
3
7
1 2 3 4 5

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2.2.3 Front View
2.2.4 Rear View
1 2
1. Power socket
2. USB interface
3. USB host (For HID keyboard or scanner)
4. RJ-45 Ethernet interface
5. RS-232 interface
6. Switch
7. External label entrance chute
1. Paper tearing edge
2. Front bezel;
Accessory assembly ( Cutter / Peeler)
3 4 5
7
6
1
2

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3. Setup
3.1 Setting up the Printer
Place the printer on a flat, secure surface, then follow the steps below:
1. Plug the power cord into the AC power cord socket at the rear of the printer. Then, plug the
other side into a properly grounded power outlet.
2. Connect the printer to the computer with the provided USB cable.
3. Push the power switch on “-” side to open the power of printer.
NOTE:
* Please switch OFF printer power prior to plugging in the power cord to printer power jack.
* The interface picture here is for reference only. Please refer to the product specification for the
interfaces availability.
3.2 Install Printer Driver
1. Read the license agreement, click [I accept the
2. Select a installation directory and click [Next].

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terms in license agreement], and click [Next].
3. Click [Finish].
4. Go to installation process, please click [Install Printer
Driver], and then click [Next].
5. Click [Other] and click [Next].
6. Select printer model name, click to install and click
[Next].

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7. Please use a USB cable to connect the printer to the
computer, click the corresponding USB interface, and
click [Next].
8. Change the printer name as per need, and click
[Next].
9. Click [Finish].
10. The installation is completed, please click [Close].
11. Users can check whether the installation is
completed through the following ways:
a. If Windows 10, check from [Windows Settings] →
[Devices] → [Printers and Scanners].
b. Check from [Control Panel] → [Devices and
Printers].
12. Users can change printer interface through the
following ways:
a. In Windows 10, [Windows Settings] → [Printers and
Scanners] → [Devices] → select the corresponding
printer model → [Management] → [Printer Content]
→ [Port] to change different USB port / COM port as
per need.
b. From [Control Panel] → [Devices and Printers] →
select the corresponding printer model → right-click
→ [Printer Content] → [Port] to modify it.

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3.3 Loading the Ribbon
1. Pull down paper blocker, take ribbon over
paper blocker
2. Load ribbon right side first and then left side,
fix it well.
3.Load the empty roll right side then right. Pull out ribbon to cover the print head, and stick into the empty roll.
Be careful with the front and back side of ribbon

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3.4 Loading the Media
3.4.1 Loading the Roll Labels
3.4.2 Ribbon and print media loading diagram
1. Press two buttons on printer two sides to
lift and open the cover.
2. Load print media into the printer; adjust the
paper guide to be same width of print media.
Print Head
Ribbon
Print Media
Paper Guide
Gap & Black Mark Sensor
Print Head
Empty Ribbon Roll

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3.4.3 External Label Roll Mount Installation (Option)
1. Insert a label spindle into a paper roll. Then, install it on the external paper roll mount.
Note：When using the Gainscha External Label holder, the 1” core label spindle only supports a
radius of 12 cm / 2” core label spindle only supports a radius of 10 cm / 3” core label spindle
only supports a radius of 8.5 cm