Gainscha GS-3405T Series User manual

GS-2406T / GS-3405T Series
THERMAL TRANSFER / DIRECT THERMAL
LABEL PRINTER
USER’S
MANUAL
Ver:1.1.3

Agency Compliance and Approvals
EN 55032, Class A
EN 55024
This is a class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
FCC part 15B, Class A
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
manufacturer’s instruction manual, may cause harmful interference with radio
communications. Operation of this equipment in a residential area is likely to cause
harmful interference, in which case you will be required to correct the interference at
your own expense.
Environmental protection
Do not dispose of this product in an unsorted public trash can. You should recycle
this product according to local regulations. For more information, please see our
website:
website：http://www.gainscha.com.tw

1
Contents
1. Introduction...............................................................................................................................................................4
1.1 Product Introduction......................................................................................................................................4
1.2 Product Features...............................................................................................................................................6
1.2.1 Printer Standard Features.....................................................................................................................6
1.2.2 Printer Optional Features .....................................................................................................................8
2. Operations Overview.............................................................................................................................................9
2.1 Unpacking and Inspection ...........................................................................................................................9
2.2 Printer Overview ............................................................................................................................................10
2.2.1 Front View.................................................................................................................................................10
2.2.2 Interior View ............................................................................................................................................10
2.2.3 Front View.................................................................................................................................................11
2.2.4 Rear View ..................................................................................................................................................11
3. Setup..........................................................................................................................................................................12
3.1 Setting up the Printer ..................................................................................................................................12

2
3.2 Install Printer Driver .....................................................................................................................................13
3.3 Loading the Ribbon......................................................................................................................................16
3.4 Loading the Media........................................................................................................................................17
3.4.1 Loading the Roll Labels.......................................................................................................................17
3.4.2 Ribbon and print media loading diagram..................................................................................17
3.4.3 External Label Roll Mount Installation (Option)......................................................................18
3.5 Loading the Cutter........................................................................................................................................19
3.6 Loading the Peeler........................................................................................................................................22
4. LED and Button Functions................................................................................................................................25
4.1 LED Indicator...................................................................................................................................................25
4.2 Regular Button Functions.......................................................................................................................... 26
4.3 Power-on Utilities .........................................................................................................................................27
5. PirnterUtility ........................................................................................................................................................... 28
5.1 Start the PirnterUtility .................................................................................................................................28
5.2 Printer Function .............................................................................................................................................29
6. Troubleshooting................................................................................................................................................... 30

3
6.1 Common Problems.......................................................................................................................................30
7. Maintenance...........................................................................................................................................................32
8. Revise History ........................................................................................................................................................ 33

4
1. Introduction
1.1 Product Introduction
Thank you very much for purchasing Gainscha bar code label printer.
The GS-2406T/GS-3405T series printer features the single motor that is capable of
handling a large capacity of 300 meters ribbon and large rolls of media inside its sleek
design. If the 5” interior label capacity is not enough, simply add an external media roll
mount and the GS series can easily handle 8” OD rolls of labels designed for expensive
industrial label printers.
To meet the various printing requirements, GS-2406T and GS-3405T series provides
different memory capacity. Moreover, GS-2406T/ GS-3405T series have optional peel-off
and cutter kits for users to purchase. The movable black mark sensor design can accept a
wide range of label media. All of the most frequently used bar code formats are included.
Fonts and bar codes can be printed in any one of the four directions.
The GS-2406T/ GS-3405T series printer is built-in the flexible firmware design, user can
download various printer commands to perform the work. Please refer to the types of printer
commands supported in the specifications. By integrating rich features, it is the most cost-
effective and high-performance printer in its class!
To print label formats, please refer to the instructions provided with your labeling software,
available on Gainscha website http://www.gainscha.com.tw

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⚫Applications
o Manufacturing & Warehousing
◼Work in Progress
◼Item Labels
◼Instruction labels
◼Agency labels
o Healthcare
◼Patient Identification
◼Pharmacy
◼Specimen Identification
o Parcel Post
◼Shipping/ Receiving Labels
o Small Office/ Home Office
o Retail Marking
◼Price tags
◼Shelf labels
◼Jewelry tags

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1.2 Product Features
1.2.1 Printer Standard Features
PRINTER
MODEL
GS-2406T
GS-3405T
GS-2406TM
GS-3405TM
Level
Economic
Economic
Empower
Empower
Resolution
8dots/mm
(203DPI)
12dots/mm
(300DPI)
8dots/mm
(203DPI)
12dots/mm
(300DPI)
Printing
Method
Thermal Transfer & Direct Thermal
Max. print
speed
152mm(6”)
/second
127mm(5”)
/second
152mm(6”)
/second
127mm(5”)
/second
Max. print
width
104 mm
(4.1“)
108.4 mm
(4.27“)
104 mm
(4.1“)
108.4 mm
(4.27“)
Max. print
length
2,794 mm
(110“)
1,016 mm
(40“)
25,400 mm
(1000“)
11,430 mm
(450“)
CPU
specificatio
ns
400 MHZ, 32 bits, ARM9
Memory
RAM
64 MB SDRAM
64 MB SDRAM
Memory
ROM
32 MB Flash Memory
128 MB Flash Memory
Interface
➢USB 2.0 High Speed 480Mbps
➢USB Host 2.0, for scanner or PC
keyboard
➢USB 2.0 High Speed 480Mbps
➢USB Host 2.0, for scanner or PC
keyboard
➢RS-232
➢Internal Ethernet 10/100Mbps
Real Time
Clock
N/A
Standard (CR2032 Battery Install)

7
Buzzer
N/A
Standard
Dealer
options
N/A
➢Guillotine cutter (full cut and
partial cut)
➢Peeler
Sensors
Head open sensor, Ribbon end sensor, Reflective sensor (moveable),
Transmissive sensor (moveable)
Power
External universal switching power supply
Input: AC 100-240V, 2.5A, 50-60Hz, Output: DC 24V, 2.5A, 60W
User
Interface
1 power switch, 2 buttons(Feed & Pause), 3 LEDs (Online, Error, Ribbon status)
Internal
fonts
➢8 alpha-numeric bitmap fonts
➢True type font engine (need download scalable font file)
1D Barcode
Code 11, Code 39, Code 93, Code 128 (subsets A, B, C), UPC-A, UPC-E, UCC-
128, Codabar, EAN/JAN-8, EAN/JAN-13, Interleaved 2 of 5, ITF14, MSI Pleassy,
PostCode, Telepen
2D Barcode
QR Code, Micro QR Code, PDF417, Micro PDF417, MaxiCode, Aztec Code,
Data Matrix
Rotation
Font and barcode support 0, 90, 180, 270 degree rotation
Printer
language
Compatible to TSPL, EPL, ZPL, ZPL II
Ribbon
300 M long, max. OD 67 mm, 1” core (ink coated outside)
Ribbon
width
30 mm ~ 110 mm (1.18” ~ 4.3”)
Media type
Continuous, die-cut, black mark, fan-fold, notched (outside wound)
Media
width
20~ 118 mm (0.7“ ~ 4.6“)
Media
thickness
0.055 ~ 0.19 mm (2.16 ~ 7.4 mil)
Media core
diameter
25.4 mm (1”)

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Label roll
capacity
127 mm (5“) OD
Label
length
5 ~ 2,794 mm
(0.2“ ~ 110“)
5 ~ 1,016 mm
(0.2“ ~ 40“)
5 ~ 25,400 mm
(0.2“ ~ 1000“)
5 ~ 11,430 mm
(0.2“ ~ 450“)
Physical
dimension
280mm(D) x 200mm(W) x 182mm(H)
Enclosure
ABS plastic
Safety
certification
FCC Class A, CE Class A, CCC, BIS, CB
Environmen
t condition
Operation: 5 ~ 40°C, 25 ~ 85% non-condensing
Storage: -40 ~ 60°C, 10 ~ 90% non-condensing
Environmen
tal concern
Comply with RoHS, REACH, WEEE
1.2.2 Printer Optional Features
Product option feature
User
options
Dealer
options
Factory
options
External Label holder
○
Peeler module
○
Regular full cut cutter (Guillotine cutter)
Media thickness: 0.06~0.19 mm
Media type: receipt and label liner w/o glue
○
Regular full/partial cutter (TextileCare Cutter)
○
RS-232 (D-Sub9 pins)
○
○
Ethernet 10/100 Mbps (RJ-45)
○
○
NOTE：Except for the linerless cutter, all regular/heavy duty/care label cutters DO NOT cut on media
with glue.

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2. Operations Overview
2.1 Unpacking and Inspection
This printer has been specially packaged to withstand damage during shipping. Please
carefully inspect the packaging and printer upon receiving the bar code printer. Please retain
the packaging materials in case you need to reship the printer.
Unpacking the printer, the following items are included in the carton.
◼One printer unit
◼One quick installation guide
◼One power cord
◼One external universal switching power
supply
◼One USB interface cable
◼1inch core ribbon shaft for 300m
ribbon
◼One sample ribbon and Label roll
◼One Windows labeling
software/Windows driver CD disk
If any parts are missing, please contact the Customer Service Department of your purchased
reseller or distributor.

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2.2 Printer Overview
2.2.1 Front View
2.2.2 Interior View
1. ONLINE indicator
2. ERROR indicator
3. RIBBON indicator
4. PAUSE button
5. FEED button
1
2
4
5
6
8
1. Printer top cover
2. Top cover open tab
3. The place for new ribbon
4. Fixing tabs
5. Media guide
6. Gap sensor
7. Black mark sensor
8. Platen roller
9. Power switch
3
7
9
123 4 5

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2.2.3 Front View
2.2.4 Rear View
6
1 2 3 4 5
1. Power socket
2. USB interface
3. USB host (For HID keyboard or scanner)
4. RS-232 interface (Optional)
5. RJ-45 Ethernet interface (Optional)
6. External label entrance chute
1. Paper tearing edge
2. Front bezel;
Accessory assembly ( Cutter / Peeler)
1
2

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3. Setup
3.1 Setting up the Printer
Place the printer on a flat, secure surface, then follow the steps below:
1. Plug the power cord into the AC power cord socket at the rear of the printer. Then, plug the
other side into a properly grounded power outlet.
2. Connect the printer to the computer with the provided USB cable.
3. Push the power switch on “-” side to open the power of printer.
NOTE:
* Please switch OFF printer power prior to plugging in the power cord to printer power jack.
* The interface picture here is for reference only. Please refer to the product specification for the interfaces
availability.

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3.2 Install Printer Driver
1. Read the license agreement, click [I accept the terms
in license agreement], and click [Next].
2. Select a installation directory and click [Next].
3. Click [Finish].
4. Go to installation process, please click [Install
Printer Driver], and then click [Next].

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5. Click [Other] and click [Next].
6. Select printer model name, click to install and click
[Next].
7. Please use a USB cable to connect the printer to the
computer, click the corresponding USB interface, and
click [Next].
8. Change the printer name as per need, and click
[Next].

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9. Click [Finish].
10. The installation is completed, please click [Close].
11. Users can check whether the installation is
completed through the following ways:
a. If Windows 10, check from [Windows Settings] →
[Devices] → [Printers and Scanners].
b. Check from [Control Panel] → [Devices and
Printers].
12. Users can change printer interface through the
following ways:
a. In Windows 10, [Windows Settings] →[Printers and
Scanners] → [Devices] → select the corresponding
printer model → [Management] → [Printer Content]
→ [Port] to change different USB port / COM port as
per need.
b. From [Control Panel] → [Devices and Printers] →
select the corresponding printer model → right-click
→[Printer Content] → [Port] to modify it.

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3.3 Loading the Ribbon
1. Insert black ribbon roller into new ribbon.
2. Load ribbon left side first and then right
side, fix it well.
3. Press the button to open ribbon holder unit as per
picture
4. Insert blue ribbon roller into the empty roll for
ribbon collecting after printed
5. Load the empty roll left side first, then right side.
6. Pull out ribbon and stick into the empty roll. Make
sure ribbon is flat and smooth when touch print head.
7. Put ribbon holder back to its position as picture
showing.
8. Carefully close top cover.

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3.4 Loading the Media
3.4.1 Loading the Roll Labels
3.4.2 Ribbon and print media loading diagram
1. Press two buttons on printer two sides to lift
and open the cover.
2. Load print media into the printer; adjust the
paper guide to be same width of print media.

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3.4.3 External Label Roll Mount Installation (Option)
1. Attach the external stent on the bottom of
the printer.
2. Insert a label spindle into a paper roll.
Then, install it on the external paper roll mount.
Note：When using the Gainscha External Label holder, the 1” core label spindle only supports
a radius of 12 cm / 2” core label spindle only supports a radius of 10 cm / 3” core label
spindle only supports a radius of 8.5 cm