Galaxy Equipment 177GW50E User manual

User Manual
Electric Countertop Food
Warmers and Cookers
Items: 177GW50E, 177GWC50E
Please read and keep these instructions. Indoor use only.
01/2021

User Manual
Safety Warnings
Galaxy Food Warmers are designed, built, and sold for commercial use and should be operated by trained personnel
only. Clearly post all CAUTIONS, WARNINGS, and OPERATING INSTRUCTIONS near each unit to ensure proper
operation and to reduce the chance of personal injury and/or equipment damage.
WARNING: Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other
appliance. Keep the area free and clear of combustible materials.
WARNING: Improper installation, adjustment, alteration, service, or maintenance can cause property damage, injury,
or death. Read the Installation, Operating, and Maintenance Instructions thoroughly before installing or servicing this
equipment.
CAUTION: These models are designed, built, and sold for commercial use only. If these models are positioned so the
general public can use the equipment, make sure all cautions, warnings, and operating instructions are clearly posted
near each unit so that anyone using the equipment can use it correctly and not injure themselves or the equipment.
CAUTION: Make sure food product has been heated to the proper food-safe temperature before placing in unit. Failure
to heat food product properly may result in serious health risks. This unit is for holding preheated food product only.
CAUTION: Locate unit in an area that is convenient for use. The location should be level and strong enough to support
the weight of the unit and contents.
!
This manual provides the installation, safety, and operating instructions for Food Warmers. Galaxy recommends all
installation, operating, and safety instructions appearing in this manual to be read prior to installation or operation of
the unit.
ELECTRIC SHOCK HAZARD
• Wire unit into properly grounded electrical panel of the correct voltage, size, and configuration.
• Turn OFF power switch, unplug power cord/turn off power at circuit breaker, and allow unit to cool before
performing any cleaning, adjustments, or maintenance.
• DO NOT submerge or saturate with water. Unit is not waterproof. Do not operate if unit has been submerged or
saturated with water.
• Unit is not weatherproof. Locate unit indoors where ambient air temperature is a minimum of 70°F (21°C).
• Do not clean unit when it is energized or hot.
• Do not steam clean or use excessive water on the unit.
• This unit is not “jet-proof” construction. Do not use jetclean spray to clean this unit.
• Do not pull unit by power cord.
• Discontinue use if power cord is frayed or worn.
• This unit must be serviced by qualified personnel only. Service by unqualified personnel may lead to electric
shock or burn.

User Manual
Specifications
Model 177GW50E 177GWC50E
Style Warmer Warmer/Cooker
Well Size Full - 12" x 20" Full - 12" x 20"
# of Wells 1 1
Max Pan Depth 4" 4"
Voltage 120V 120V
Wattage 1200W 1500W
Plug Config. 5-15P 5-15P
Temp Range 80 - 160°F 120 - 212°F
NEMA
5-15P
FIRE HAZARD
• Locate unit a minimum of 1" (25 mm) from combustible walls and materials. If safe distances are not maintained,
discoloration or combustion could occur. Do not use harsh chemicals such as bleach (or cleaners containing
bleach), oven cleaners, or flammable cleaning solutions to clean this unit. Use warm soapy water. Reference cleaning
instructions on page 9-10 for more information.
BURN HAZARD
• Some exterior surfaces on unit will get hot.
• Use caution when removing steam table pans from wells. Hot air escapes when a pan is removed.
• Cordset Configuration: 120V: NEMA 5-15P plug, 3 wire grounded cord.
• If the supply cord is damaged, the manufacturer or an authorized service agent or a
similarly qualified person must replace it to avoid a hazard or voiding the warranty.

User Manual
Operating Instructions
General Information
• Always clean equipment thoroughly before first use
• Check rating label for your model designation and electrical rating
• Ensure unit is proper installed by a qualified electrician
WARNING: ELECTRICAL SHOCK HAZARD. FAILURE TO FOLLOW THE INSTRUCTIONS IN THIS MANUAL COULD
RESULT IN SERIOUS INJURY OR DEATH. Electrical Ground is required on this appliance. Do not modify the power
supply cord plug. If it does not fit into the outlet, have the proper outlet installed by a qualified electrician. Do not use
an extension cord with this appliance. Check with a qualified electrician if you are unsure as to whether the appliance is
properly grounded.
General Operating Instructions:
• All foodservice equipment should be operated by trained personnel.
• Do not place arms or hands or other objects not desired to be heated in the well.
• Use caution when removing pans from wells, use hot mitts where appropriate.
• Never pour cold water into wells, always use warm or hot water for best performance.
• Do not cook, warm or hold food directly in liner pans (well pans). Always use steamtable pans/insets, etc.
• Never hold perishable food below 150°F (66°C).
Installation and First Use Instructions
CAUTION: Food Warmers are heavy and may require two people to install
1. Remove unit from carton and all packaging materials form the unit.
2. Remove the manual/information packet from the unit.
3. Place unit in desired location.
NOTE: Place where the ambient air temperature is constant and a minimum of 70°F. Avoid areas that are
subject to active air movements or currents. Make sure the unit is located on a solid, level area and at a proper
height for convenient use and also following health standards.
4. Fill the unit with warm/hot water up to the “MAX” fill line but not below the “MIN” fill line.
NOTE: Failure to keep proper water level way result in lower performance or even burnout.
5. Locate an outlet of the correct plug and voltage type for the unit and plug in.
6. Turn the dial control the desired heat intensity.
7. Allow the unit up to 25 minutes to preheat (covering with a steam table pan will allow quicker preheating.
NOTE: Initial heating of unit may generate smoke or fumes and muse be done in a well-ventilated area.
This is standard and may last up to 60 minutes during initial startup. Operate unit without food until smoke and
fumes have dissipated.
8. Once preheated by comparing the Set Temperature readout to the Actual Temperature readout, place pre-
cooked food product directly in stainless steel drawer pans or use a combination of different compatible sizes
of food pans up to 4" (152mm) deep.
9. When the unit is no longer needed during the day, or needs to be cleaned, turn the unit “OFF” and allow up
to 1 hour to cool down. Once cool, empty the well and complete necessary procedure. Removing any steam
table pans will accelerate the cooldown process.

User Manual
General Cleaning Instructions
• NEVER clean any electrical unit by immersing it in water. Turn off before surface cleaning.
• Always clean equipment thoroughly before first use. Clean unit daily. Except where noted on charts: Use warm, soapy
water. Mild cleansers and PLASTIC scouring pads may be used to remove baked-on food and water scale.
• Turn off electrical units before cleaning or servicing.
General Cleaning Information
• Follow General Cleaning Instructions (above).
• Remove any inset pans and pans. Wash thoroughly in the sink or dishwasher.
• If Lime or Mineral build-up occurs, follow below guide on “Removing Lime and Mineral Deposits".
Removing Lime Mineral Deposits:
Turn unit off the unit, and allow the unit to cooldown.
1. After the unit has cooled, remove and empty the water pan.
2. Fill the water pan with a mixture of 75% water and 25% white vinegar to a level where it covers the lime and mineral
deposits.
3. Install the water pan with deliming solution into the unit.
4. Plug in and turn on the unit. Allow the unit to run for 30 minutes.
5. Turn off the unit and unplug the power cord.
6. Allow the water pan to stand with the deliming solution for at least two hours (the time required will vary depending
on the amount of deposits in the water pan).
7. Remove the water pan and empty the deliming solution.
8. Continue to fill and rinse the water pan with clean water until the pan is clean.
9. Install the clean water pan into the unit. Plug in the unit and fill the water pan as usual for daily operation (1/4" of
water is recommended). NOTE: If lime and mineral deposits are still present in the water pan, repeat this procedure
and increase the amount of time the de-liming mixture stands in the water pan.

User Manual
Issue Potential Cause Solution
Unit is too hot
Temperature control is set too high Change the temperature to a lower setting
Unit is connected to incorrect power supply Contact an authorized electrician
Defective internal thermostat Contact an authorized electrician
Unit is not hot enough
Unit has not had enough time to preheat
Allow unit 25 minutes to reach operating tem-
perature. This can be accelerated by placing a
steam table pan in the well
Temperature control is set too low Change the temperature to a higher setting
Defective internal thermostat Contact an authorized electrician
Water level is low Fill well with warm/hot water up to “MAX” fill line
Unit is not working at all
Unit is not plugged in Plug unit into proper power supply
Unit not turned on Turn unit ON by using On/Off power button
Circuit breaker tripped Reset circuit breaker
Control panel is defective Contact an authorized electrician
Defective internal thermostat Contact an authorized electrician
Heating element is burned out Contact an authorized electrician
Troubleshooting

User Manual
177GW50E Parts List
3
4
5
2
13
15
12
11
10
6
9
14
16
17
7
8
1
Item Qty Part # Description
1 1 425001 Well
2 1 425002 Heating Element 1
3 1 425003 Heating Element 2
4 1 425004 Dissipator Plate
5 1 425005 Body
6 1 415005 Bottom Cover
7 1 B00064 Power Cord
8 1 B00065 Bushing
9 4 B00063 Plastic Pad
10 1B00066 Thermostat
11 1B00067 Knob
12 1B00068 Pilot Light
13 1B00069 Limit Thermostat
14 5415006 Clamp
15 1415007 L-Shaped Plate
16 12 B00060 M4x9 Self-tapping Screw
17 17 B00062 M5 Flange Nut

User Manual
3
4
5
2
13
15
12
11
10
6
9
14
16
17
18
7
8
1
177GWC50E Parts List
Item Qty Part # Description
1 1 415001 Well
2 1 415002 Heating Element 1
3 1 415003 Dissipator Plate
4 1 415004 Body
5 1 415005 Bottom Cover
6 1 B00055 Power Cord
7 1 B00065 Bushing
8 4 B00063 Plastic Pad
9 1 B00066 Thermostat
10 1B00067 Knob
11 1B00068 Pilot Light
12 1B00069 Limit Thermostat
13 5415006 Clamp
14 1415007 L-Shaped Plate
15 1B00070 Terminal Block
16 1B00071 Insulation Foam
17 10 B00060 M4x9 Self-tapping Screw
18 18 B00062 M5 Flange Nut

User Manual
Equipment Limited Warranty
To Make a Warranty Claim:
For Warranty Inquiries contact the location where you purchased the product:
• WebstaurantStore.com: Contact [email protected]. Please have your order number ready.
• The Restaurant Store: If you purchased this unit from your local store, please contact your store directly.
• TheRestaurantStore.com: Online purchases, call 717-392-7261. Please have your order number ready.
Failure to contact the designated location prior to obtaining equipment service may void your warranty.
Galaxy makes no other warranties, express or implied, statutory or otherwise, and HEREBY DISCLAIMS ALL
IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND OF FITNESS
FOR A PARTICULAR PURPOSE.
This Limited Warranty does not cover:
• Equipment sold or used outside the Continental United States
• Use of unfiltered water (if applicable)
• Galaxy has the sole discretion on wearable parts not covered under warranty
• Equipment not purchased directly from an authorized dealer
• Equipment that has been altered, modified, or repaired by anyone other than an authorized service agency
• Equipment where the serial number plate has been removed or altered.
• Damage or failure due to improper installation, improper utility connection or supply, and issues resulting from
improper ventilation or airflow.
• Defects and damage due to improper maintenance, wear and tear, misuse, abuse, vandalism, or Act of God.
Any action for breach of this warranty must be commenced within 30 days of the date on which the breach occurred.
No modification of this warranty, or waiver of its terms, shall be effective unless approved in a writing signed by the
parties. The laws of the Commonwealth of Pennsylvania shall govern this warranty and the parties’ rights and duties
under it. Galaxy shall not under any circumstances be liable for incidental or consequential damages of any kind,
including but nolimited to loss of profits.
Galaxy warrants its equipment to be free from defects in material and workmanship for a period of 30 days. This is the sole
and exclusive warranty made by Galaxy covering your Galaxy brand equipment. A claim under this warranty must be made
within 30 days from the date of purchase of the equipment. Only the equipment’s original purchaser may make a claim
under this warranty. Galaxy reserves the right to approve or deny the repair or replacement of any part or repair request.
The warranty is not transferable. Galaxy Equipment installed in/on a food truck or trailer will be limited to a period of 30
days from the original date of purchase.