Gallagher MorphoAccess Sigma Lite User manual

MorphoAccess Installation Guide | Edition 11 | April 2019
Copyright © Gallagher Group Limited Page 1
MorphoAccess Installation
Installation Guide

MorphoAccess Installation Guide | Edition 11 | April 2019
Copyright © Gallagher Group Limited Page 2
Disclaimer
This document gives certain information about products and/or services provided by Gallagher Group Limited
or its related companies (referred to as "Gallagher Group").
The information is indicative only and is subject to change without notice meaning it may be out of date at any
given time. Although every commercially reasonable effort has been taken to ensure the quality and accuracy
of the information, Gallagher Group makes no representation as to its accuracy or completeness and it should
not be relied on as such. To the extent permitted by law, all express or implied, or other representations or
warranties in relation to the information are expressly excluded.
Neither Gallagher Group nor any of its directors, employees or other representatives shall be responsible for
any loss that you may incur, either directly or indirectly, arising from any use or decisions based on the
information provided.
Except where stated otherwise, the information is subject to copyright owned by Gallagher Group and you
may not sell it without permission. Gallagher Group is the owner of all trademarks reproduced in this
information. All trademarks which are not the property of Gallagher Group, are acknowledged.
Copyright © Gallagher Group Ltd 2019. All rights reserved.

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Contents
1Introduction ........................................................................................................................................ 4
2Biometric categories ........................................................................................................................... 4
3Morpho Biometric Readers................................................................................................................. 4
4Before you begin................................................................................................................................. 5
5Installation .......................................................................................................................................... 6
5.1 Installing the USB Dongle / MSO Drivers ................................................................................. 6
5.1.1 SafeNet - Verif / IDENT Dongle Type ......................................................................... 6
5.1.2 Morpho ACS – VERIF / IDENT Dongle Type................................................................ 7
5.2 Installing MSO300 and MSO FVP Drivers................................................................................. 8
5.3 Installing the License Manager ................................................................................................ 9
5.4 Installing Microsoft Redistributables....................................................................................... 9
5.5 Installing the VERIF Dongle MACI License ............................................................................. 10
6Installing MorphoAccess Readers ..................................................................................................... 11
6.1 Configuring a Biometric Reader............................................................................................. 11
6.1.1Configuring IP Address - Finger Vein Readers ......................................................... 11
6.1.2 Configuring IP Address - Sigma Readers using MA5G Native Mode........................ 12
6.2 Supported MorphoAccess Readers ....................................................................................... 14
6.2.1 Legacy Morpho Readers .......................................................................................... 14
6.2.2 Finger Vein Morpho Readers................................................................................... 14
6.2.3 Sigma Series Morpho Readers................................................................................. 15
6.2.4 MorphoWave Contactless Readers ......................................................................... 15
6.3 Upgrading the MorphoAccess Reader Firmware................................................................... 16
6.4 Physically installing MorphoAccess Readers ......................................................................... 18
6.5 MA Sigma, MA VP and MorphoWave Wiring ........................................................................ 18
6.6 Power Supply Requirements ................................................................................................. 20
6.7 Morpho Extended Database Licenses.................................................................................... 20
6.7.1 Morpho Reader Default User Databases................................................................. 20
6.7.2 Available Morpho Database Extension License ....................................................... 20
6.7.3 Installing a MA5xx Extended License or MA J Upgrade to 3k Users ........................ 21
7Supported Fingerprint Enrolment Devices........................................................................................ 24
8Creating a new Morpho Biometric Card Type................................................................................... 25
9Creating a new Morpho Biometric Reader ....................................................................................... 32
10 Enrolling Users .................................................................................................................................. 37
10.1 Configuring a Cardholder Biometrics Tile .............................................................................. 37
10.2 Capturing Biometrics (Fingerprint or Finger Vein)................................................................. 38
10.3 Capturing Biometrics (MorphoWave).................................................................................... 40
11 Communications Encryption............................................................................................................. 44
11.1 Encryption using Command Centre....................................................................................... 44
11.2 Encryption using the Biometric Encryption Utility................................................................. 45
11.3 Known Issue........................................................................................................................... 47
11.4 Unencryption......................................................................................................................... 48
12 Configuring Biometric Verification.................................................................................................... 52
13 Encoding Morpho Cards for Verification .......................................................................................... 53
14 Performing Overrides on a Morpho Biometric Reader..................................................................... 54
15 Terminals with Biometric Readers .................................................................................................... 56
16 Troubleshooting................................................................................................................................ 57

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1Introduction
The term biometric operation refers to the process of evaluating a biometric sample, (e.g. a person’s
fingerprint or finger vein) for the purpose of authenticating a person’s identity. Typically, a biometric
sample is taken from a person and compared with one or more previously-captured biometric samples,
called templates, to determine or verify that person’s identity. The Biometric Integration feature provides
the ability for Morpho biometric readers to be connected to Gallagher Command Centre and configured
as hardware items, for the purpose of biometric identification.
There are a number of procedures that make up the process for configuring Biometric Integration, both
within Gallagher Command Centre and externally from the Gallagher Command Centre system, (e.g.
physically installing and configuring MorphoAccess readers).
This document covers the entire configuration process from start to finish.
2Biometric categories
Biometric operations fall into one of two different categories depending on how many templates a
person's biometric sample is compared with during the operation, as follows:
Biometric Identification:
When a person's biometric sample, (e.g. their fingerprint or finger vein), is compared against all
the fingerprints/veins in a database to determine who that person is, the biometric operation is
called "biometric identification" because it has been used to identify who that person is.
Biometric Verification:
When a person identifies themselves prior to the biometric operation, (e.g. badging their card),
and then the biometric operation is used to verify that the person is in fact who they say they
are, this is called "biometric verification". This is done by comparing the biometric sample
presented with just one template that has been previously identified as belonging to that
person.
If a site chooses to control access by way of biometric identification (as opposed to biometric
verification), then there is no need for a Cardholder to carry or use a card. However, if a site chooses to
control access by way of biometric verification, then typically these Cardholders will carry a card that they
will use to first identify themselves prior to a biometric operation verifying they are who they say they
are.
3Morpho Biometric Readers
Morpho Biometric Readers can capture a fingerprint/vein from a Cardholder and compare it with a
biometric template to determine how closely it matches. The results of that biometric operation can then
be used to determine with more certainty that the cardholder is who they say they are.
Some Morpho Biometric Readers can also store biometric templates. These readers have one or more
internal databases and the number of templates they can store depends on the model of reader. The
different models range from having just one database that can store templates for 500 Cardholders, up to
the high-end model which has 16 databases, each capable of storing templates for 3,000 Cardholders – a
total of 48,000 Cardholders. These readers can store two biometric templates per Cardholder, which
means a Cardholder can use either one of two fingers to gain access. It does not mean the readers are
capable of evaluating both fingers as part of one biometric operation.

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4Before you begin
•If Morpho is already installed and are upgrading your system, you need to remove the Morpho
related drivers or software from the Command Centre server and any workstation that will be
capturing biometrics, as follows:
1. Remove the dongle and any biometric enrolment devices.
2. Open the Windows Add or Remove Programs utility, and remove:
-Morpho MorphoSmart USB Drivers,
-Sentinel Protection Installer 7.x.x, and
-Morpho Integrators Kit
-Morpho License Protection
3. Upgrade the Morpho related drivers and software to the versions listed in this document.
•All Morpho resources and documents are compressed into the Morpho Utilities.zip, located at the
root level of the Command Centre installation files, available from the ftp server or on DVD disc on
request.

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5Installation
Note: This section provides step-by-step instructions for installing all the necessary MorphoAccess
components. Additional information is available in the Morpho License Manager User’s Guide (Morpho
License Manager UG.pdf), located in the ‘Morpho Utilities\Documentation’ folder of the
Command Centre installation files, if required.
5.1 Installing the USB Dongle / MSO Drivers
The Biometric Dongle Driver must be installed on the Command Centre server and any workstation that
will be capturing biometrics. Either of the following dongle drivers work with Gallagher Command Centre:
-SafeNet Dongle: USB VERIF (Part No. C864401) or USB IDENT (Part No. C864403/C864405)
-Morpho ACS Dongle: V2 USB VERIF (Part No. C864510) or USB IDENT (Part No. C864515)
Command Centre version v7.80 (or later) no longer requires a "VERIF Dongle" on the server unless
Biometric enrolments are also performed from the server. (Duplicate template check will continue to
require an "IDENT Dongle".)
5.1.1 SafeNet - Verif / IDENT Dongle Type
IMPORTANT: Do not plug your dongle before installing drivers otherwise your dongle might not
be detected.
1. Locate and run Sentinel System Driver Installer 7.5.8.exe in the ‘Morpho Utilities\
Device Drivers\SafeNet Dongle’ folder of the Command Centre installation files.
The Welcome screen of the InstallShield Wizard displays.
2. Click the Next button.
The License Agreement screen displays.
3. Click the I accept the terms in the license agreement radio button, and then the Next button.
The Setup Type screen displays.

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4. Click the Complete radio button, and then the Next button.
The Ready to Install the Program screen displays.
5. Click the Install button.
Once installation has successfully completed, the Completed screen displays.
6. Click the Finish button.
The InstallShield Wizard closes.
7. You can plug your Morpho Dongle in a USB port of your computer.
5.1.2 Morpho ACS – VERIF / IDENT Dongle Type
IMPORTANT: Do not plug your dongle before installing drivers otherwise your dongle might not
be detected.
1. Locate and run Setup.exe in the ‘Morpho Utilities\Device Drivers\Morpho
Dongle (ACS)’ folder of the Command Centre installation files.
A Setup screen displays.
2. Select your language and click the OK button.
The Welcome screen of the installation wizard displays.
3. Click the Next button.
The Destination Folder screen displays.
4. Select your installation directory and click the Next button.
The Ready to install screen displays.

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5. Click the Install button.
Once installation has successfully completed, the Completed screen displays.
6. Click the Finish button.
The installation wizard closes.
7. You can plug your MorphoDongle in a USB port of your computer.
5.2 Installing MSO300 and MSO FVP Drivers
IMPORTANT: Do not plug your MSO dongle before installing drivers otherwise your MSO might
not be detected.
1. Path your way to the ‘Morpho Utilities\Device Drivers\MorphoSmart’
folder of the Command Centre installation files.
2. Open the appropriate folder for you operating system, i.e.
‘x64’ for a 64 bit operating system,OR
‘x86’ for a 32 bit operating system
3. Run the Setup.exe executable.
The Welcome screen of the InstallShield Wizard displays.
4. Click the Next button.
The Destination Folder screen displays.
5. If you want to change installation directory for MorphoSmart Drivers click the Change…
button and select another directory, otherwise click the Next button.
The Ready to Install the Program screen displays.
6. Click the Install button.
Note: You may then be asked to validate installation of driver.
Once installation has successfully completed, the Completed screen displays.
7. Click the Finish button.
The installation wizard closes and a ‘Restart PC’ pop-up displays.
8. Click the No button.
A restart of the PC does not need to be done until after you install the License Manager.

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5.3 Installing the License Manager
IMPORTANT: You should install this software with Administrator rights (launch a command
prompt as an administrator if you want to use MSI file), otherwise you should register manually
service. If the service is not registered, no ID or license will be displayed.
1. Path your way to the ‘Morpho Utilities\ License Manager\Morpho License
Manager 4.13.0’ folder of the Command Centre installation files.
2. Open the appropriate folder for you operating system, i.e.
‘x64’ for a 64 bit operating system,OR
‘x86’ for a 32 bit operating system
3. Run the Multiprotect_License_Protection_Installer.exe executable.
The Welcome screen of the Multiprotect License Protection Setup wizard displays.
4. Click the Next button.
The Choose Installation Mode screen displays.
5. Click the Copy and install service radio button, then the Next button.
The Select Installation Folder screen displays.
6. Click the Next button.
The Confirm Installation screen displays.
7. Click the Next button.
8. Click the Close button.
5.4 Installing Microsoft Redistributables
To install the Microsoft Visual Studio Redistributables (32-bit) on the capture workstation, follow these
steps:
1. Navigate to the ‘Morpho Utilities\Microsoft Redistributables’folder of the
Command Centre installation files.
Note: Both the VC10redist_x86 or VC12redist_x86 Microsoft Redistributables are required.
2. Open the VC10redist_x86 folder and run the executable. Work your way through each screen.
3. Open the VC12redist_x86 folder and run the executable. Work your way through each screen.
4. Once the Microsoft Redistributables have been installed, restart the computer.

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5.5 Installing the VERIF Dongle MACI License
A VERIF dongle is required on each enrolment location (server or workstation) that will be capturing
biometrics.
1. Plug in the dongle and biometric enrolment device.
An “Installing device driver software” notification icon displays in the Windows taskbar, (in the
notification area, next to the clock), indicating that Windows has detected a new USB device.
2. Wait while Windows identifies the driver software and installs the necessary files. This may take
some period of time depending on the version of Windows you are running.
Installing the MACI License on VERIF USB Dongle
The license file will be sent to you as part of your order of part number C864401. To install the
license follow these steps:
1. Click Start > All Programs > Morpho > License Management 4.13.0 > Manager 4.13.0 (GUI).
2. Click the Add License button.
The “Add a new license” dialog displays.
3. Click the Browse button.
The “Open” dialog displays.
4. From the license files provided with the dongle, select the appropriate license file for the
dongle plugged into the PC, and click the Open button.
The message “License has been correctly set” displays.
5. Click the OK button.