GarageAce R5 User manual

R5 Roller Garage Door Opener
INSTALLATION INSTRUCTIONS
OWNERS MANUAL

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WARNING: It is vital for the safety of persons to follow all
instructions. Failure to comply with the installation instructions
and the safety warnings may result in serious personal injury
and/or property and opener damage. Please save these
instructions for future reference.

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TABLE OF CONTENTS
1. Components.......................................................................................................................................... 4
2. Warnings ............................................................................................................................................... 4
3. Tools Required ...................................................................................................................................... 6
4. Door Requirements ............................................................................................................................... 6
5. Testing the Door .................................................................................................................................... 7
6. Installing the Stop Collar .......................................................................................................................7
7. Installing the Weight Bar (optional accessory) ......................................................................................7
8. The Release Handle & Cord .................................................................................................................8
9. Operating the Manual Release .............................................................................................................8
10. Pinning the Door ...................................................................................................................................9
11. Attaching Extension Poles (if required) .................................................................................................9
12. Left / Right Hand Installation .................................................................................................................9
13. Installation Procedure ......................................................................................................................... 10
14. Basic Function Setting and Applying................................................................................................... 11
15. Testing the Safety Reverse System ....................................................................................................14
16. Fixing Warning Labels.........................................................................................................................14
17. Install the IR Beams (optional accessory)...........................................................................................15
18. Install Wall Button or Universal Receiver (optional accessory) ...........................................................15
19. Install the Flash Light (optional accessory) .........................................................................................16
20. Maintenance........................................................................................................................................ 16
22. Specications ...................................................................................................................................... 17
23. Common Faults and Solutions ............................................................................................................18

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1. Components
2. Warnings
• Failure to comply with the following instructions may result in serious personal injury or property
damage.
• Read and follow all instructions carefully.
• The garage door opener is designed and tested to offer safe service provided it is installed and
operated in strict accordance with the instructions in this manual.
• Save these instructions.
These safety alert symbols mean WARNING: A possible risk to personal safety or property damage
exists.
1. Keep garage door balanced. Do not let the garage door opener compensate for a binding or sticking
garage door. Sticking, binding or unbalanced doors must be repaired before installing this opener.
2. Do not wear rings, watches or loose clothing while installing or servicing a garage door opener. Wear
gloves and suitable protective clothing where appropriate.
3. Frequently examine the door installation, in particular cable, springs and mountings for signs of wear,
damage or imbalance. Do not use if repair or adjustment is needed since springs and hardware are
under extreme tension and a fault can cause serious personal injury.
4. To avoid serious personal injury from entanglement, before installing the drive, remove all unnecessary
ropes or chains and disable any equipment, such as locks, not needed for powered operation.
5. Installation and wiring must be in compliance with your local building and electrical codes.
6. The safety reverse system test is very important. Your garage door MUST reverse on contact with a
40mm obstacle placed on the oor. Failure to properly adjust the opener may result in serious personal
injury from a closing garage door. Repeat the test once a month and make any necessary
adjustments.
7. This appliance can be used by children aged from 8 years and above and persons with reduced
physical, sensory or mental capabilities or lack of experience and knowledge if they have been given
supervision or instruction concerning use of the appliance in a safe way and understand the hazards
involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made
by children without supervision.
Item Quantity
R5 roller door opener 1
Remote control 2
Installation brackets 1
Installation manual 1

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8. Do not allow children to play near the door, or with door controls.
9. Automatic Drive - Keep away from the area of the door as it may operate unexpectedly.
10. This opener should not be installed in a damp or wet space exposed to weather.
11. The opener must not be used on a wicket door (door within a door).
12. The Protector SystemTM must be used for all installations where the closing force as measured
on the bottom of the door is over 400N (40 kgf). Excessive force will interfere with the proper
operation of the safety reverse system or damage the garage door.
13. After installation, ensure that the parts of the door do not extend over public footpaths or roads.
14. Install the wireless wall control (or any additional wall control) in a location where the garage door is
visible, at a height of at least 1.5 m and out of reach of children. Do not allow children to operate push
button(s) or transmitter(s). Serious personal injury from a closing garage door may result from misuse of
the opener.
15. Permanently fasten the Warning Labels in prominent places, adjacent to wall controls and manual
release mechanisms as a reminder of safe operating procedures.
16. Watch the moving door and keep people away until the door is completely opened or closed.
17. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly
qualied persons in order to avoid hazard.
18. Disconnect electric power and battery to the garage door opener before during cleaning, maintenance
and when replacing parts.
19. The drive is not to be used with doors having openings exceeding 50mm in diameter or having edges or
protruding parts a person could grip or stand on.

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3. Tools Required
Ladder
Socket wrench
Adjustable
Wrench Drill
Marker Pen
13MM Socket
≥250MM Socket
Extension
Philips-head
Screwdriver 6.5MM Drill Bit
4. Door Requirements
The maximum allowable door height is 5.5m. The door must be of continuous corrugated sheet construction
and spring balanced. Door axle diameter must not exceed 35mm.
Ensure that there is at least 45 mm from the edge of the curtain to the edge of the bracket. If the roller
door drum is on the edge of the curtain or is a smaller diameter, additional clearance may be required.
If the drum is more than 60 mm from the curtain edge or of a smaller diameter, an extension
pole kit may be required (Section 11).
Ensure there is a power point near the opener.
NOTE:The drive is intended to be installed at least 2.5 m above the oor or other access level.

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5. Testing the Door
Complete the following test to ensure your door is well
balanced, and not sticking or binding:
• Disable all locks and remove any ropes connected to the
garage door.
• Lift the door to about halfway and then release it. The
door should remain spring balanced.
• Raise and lower the door to determine if there are any
sticking or binding points (20 kgf is the absolute
maximum allowable to raise or lower the door in any
position).
• If your door does not hold in place or the door binds or
sticks, call a qualied door technician before installing
the opener.
6. Installing the Stop Collar
• Install the stop collar on the opposite end to where the
opener is to be installed.
• Fit the stop collar hard against the boss of the door
drum. Ensure the U-bolt holding the door shaft to the
door bracket is tightly secured
7. Installing the Weight Bar
(optional accessory)
• Place the weight in the centre of the door (as shown).
• Use a pencil to mark the two hole positions.
• If the door curtain does not have a handle you will need
to drill two 6.5 mm holes through the two marked
positions, then place the weight bar on the inside of the
door.
• Use the bolts and nuts (provided) to fasten the weight
bar in place.
NOTE: If the door has a lifting handle, remove the
handle, nuts and bolts. Place weight bar over the handle
holes, insert extended bolts through the weight bar and
fasten handle back in place.
SAFETY CHECK!
Is the stop collar installed?
YES: proceed to the next step
NO: install the stop collar before proceeding

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8. The Release Handle & Cord
• Thread one end of the rope through the hole in the
top of the red release handle so that “NOTICE”
reads right side up as shown.
• Secure with an overhand knot at least 25 mm from
the end of the rope to prevent slipping.
• Thread the other end of the rope through the loop
of the manual release cable.
• Adjust rope length so the handle (when installed)
will be no higher than 1.8 m above the oor.
Secure with an overhand knot.
NOTE: Final adjustment of handle height should be
completed after the opener is installed. If it is
necessary to cut the rope, heat seal the cut end to prevent
unravelling.
9. Operating the Manual Release
To disengage the opener
Pull the release cord down rmly;
To re-engage the opener
Pull the release cord down rmly;
NOTE: Disable all locks and remove any ropes connected to
the garage door. Take care when operating the manual
release as an open door may fall rapidly due to weak or
broken springs, or being out of balance.

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10. Pinning the Door
Note: A ballooning door may delay the safe reversal
response and can compromise garage door security.
• To remedy any ballooning place self tapping metal
screws or rivets where the curtain leaves the roll.
Secure these through the curtain into the drum
wheel at each end of the roll.
• After determining the correct fastener location as
shown, lift the door approximately half a turn from
the closed position to allow access for drilling.
11. Attaching Extension
Poles (if required)
Optional accessory not provided.
• Align the extension pole holes with the drive legs.
• Slide the reinforcing brace over the poles.
• Insert the extension poles into the drive leg and x
in place using screws provided.
Reinforcing brace must be used!
12. Left / Right Hand
Installation

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13. Installation Procedure
Do not allow people to walk under or around the door during the installation process as serious
injury can occur.
NOTE: The opener can be installed on either side of the door. The following instructions are for
RIGHT HAND INSTALLATIONS (as illustrated i.e. inside the garage looking out). For left hand
installations, reverse the instruction terminology (eg LEFT for RIGHT etc).
Preparation:
• Place the opener in manual release mode (refer Section 9).
• Open the roller door fully. For safety, tie a rope around the
door.
• Ensure the door axle U-BOLT and door mounting bracket
on the left hand side (non opener side) are securely
fastened.
• Support the door with a door stand or similar device to
safely support the door.
• Mark the position of the door shaft on the right hand door
bracket (for reassembly purposes).
• While the door is supported, remove the right hand axle U-
Bolt and door mounting bracket from the wall.
Install the opener:
• Slide the opener over the door axle and engage the drive
legs into the door drum wheel, either side of a spoke.
Extensions may be necessary (refer Section 11).
• Ret the door mounting bracket to the wall. If the door
bracket needs to be relocated due to opener width, refer
Section 4.
• Clamp the opener on the door axle and door bracket in the
marked position using the clamp assembly supplied (tighten
to 25 – 28 Nm).
• If side room exceeds 95mm clamp independently to the
door axle as illustrated in Section 4.
• Remove all ropes and the support stand.
• Check the operation of the door in manual mode by raising
and lowering by hand. It should operate smoothly without
sticking or binding. The disengage handle should already be
attached less than 1.8m above the oor (refer Section 5 and
Section 8).

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Connect the power:
• Position the power cable away from the door curtain and any moving
parts.
• Plug the opener into a nearby power point and turn ON.
• The opener courtesy LEDs should turn ON.
• The opener must now be programmed for :
1. DOOR TRAVEL LIMITS (Section 14.2)
2. RIGHT OR LEFT HAND OPERATION (Section 14.6)
3. FORCE SETTING (Section 14.3)
14. Basic Function Setting and Applying
14.1 Learning the Receiver and Transmitter
Coding Transmitters:
Press and hold the “Code”button for 1 second until the led dot is on. Press
button on transmitter once, the dot will go off, press the same transmitter
button again and the dot will ash fast several times, and then return to
standby mode. The transmitter is now coded into the receiver.
Repeat the above steps to code more transmitters. The receiver has the
capacity to store 20 transmitters.
If the LED display ashes “F” and returns to standby mode (after you have
pressed the Code button), this indicates that the memory storage is full (20
transmitters). Follow the steps below to delete all transmitters that are stored in
the receiver memory: Press and hold on“CODE”button for more than 8
seconds until the LED ashes “C”, all the stored codes are deleted. Only the
matched switch on the transmitter is available.
NOTE: If failed to match the transmitter within 20 seconds, then it will return to
standby mode automatically.
14.2 Travel Limit Setting Opening & Closing Force Self-learning
Press and hold the “SET” button for 3 seconds until the LED ashes “1”. Press
“SET” button again for 1 second. “1” should now display as steady (not
ashing).
Then adjust the up limit by pressing “UP” button.
Fine-tune “UP” or “DOWN” button to determine the nal up limit position (the
LED ashes “n” or “u” during opening or closing), then press “SET” button, the
display will show “2” automatically.
Adjust the down limit by pressing “DOWN” button.
Fine-tune “UP” or “DOWN” button to determine the nal down limit position (the
LED ashes “n” or “u” during opening or closing), then press “SET” button.
When pressing the button to operate the opener, if the opener stops after
moving a little, and LED ashes “H” or “C”, this indicates there is no hall signal
or the opener is overloaded.

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The opener will operate a cycle automatically to remember the limit positions
and the original opening & closing force, then return to standby mode.
During learning, if the door stops unusually, and ashes “Ξ”, “C”, “O”, “L” for
5 seconds, this indicates there’s no hall signal, overload, overtime, or wrong
limit setting.
14.3 Safety Reverse Force Adjustment
Press and hold the “SET” button for 3 seconds until the LED ashes “1”.
Press “UP” or “DOWN” button until LED ashes “2”, then press “SET” button.
It’s now in force adjustment mode. The LED displays the current set force.
Press “UP” button to increase the force or “DOWN” button to decrease the
force. The maximum force is 9 and the minimum is 1. Press “SET” button to
conrm, then the opener returns to standby mode.
The default setting of Safety Reverse Force is 3.
14.4 IR Beam Setting (for optional accessory)
Press and hold the “SET” button for 3 seconds until the LED ashes “1”.
Press “UP” or “DOWN” button until the LED ashes “3”, press “SET” button.
It’s now under IR Beam setting mode. The LED displays the current setting.
Press “UP” button, the LED displays “1”, the IR Beam Function is available.
Press “DOWN” button, the LED displays “0” to cancel this function. Press
“SET” button to conrm. The opener returns to standby mode.
The default setting of IR Beam is “0”.
Notice:
• Close the IR Beam function when you don’t use IR Beam sensor.
• We urge you to consider tting IR Beams to your new garage door
opener. In many countries these devices are compulsory to assist in
preventing serious injury or property damage. For your own peace of
mind and the safety of others please install this inexpensive safety
device.
14.5 Auto-close Setting (optional)
Press and hold the “SET” button for 3 seconds until the LED ashes “1”.
Press “UP” or “DOWN” to increase or decrease, adjust the LED to ash ”4”,
then press “SET” button to enter into auto-close setting, the LED displays the
current setting.
Press “UP” or “DOWN” button to adjust the auto-close time. Press “UP”
button once, the auto-close time will increase 1 minute, the maximum time is
9 minutes. Press “DOWN” button once, the auto-close time decrease 1
minute. The auto-close function will be turned off when the LED displays “0”.
Press “SET” button to conrm, the opener returns to standby mode.
The auto-close function can only be available when the door is fully open
and the IR Beam function is on.
The default setting is “0”.

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14.6 Installation Direction Setting
Press and hold the “SET” button for 3 seconds until the LED ashes “1”.
Press “UP” or “DOWN” to increase or decrease, adjust the LED to ash
”5”, then press “SET” button.
It displays “R” or “ L”, hold down the “UP” or “Down” button, you can switch
directly. Choose the function which you need, press the “SET” button, the
LED displays the current setting.
NOTE: “L” means left installation, “R” means right installation.
14.7 Lock Door Setting (optional function)
(Only when the lock door function is available, the setting can be proceed.
The “lock” key cannot be matched)
Press and hold the “SET” button for 3 seconds until the LED ashes “1”.
Press “UP” or “DOWN” button to increase or decrease. Adjust the LED to
ash “6”, press “SET” button to enter into Lock Door Setting. The LED
displays the current setting.
Press “UP” button, the LED displays “1”, the lock door function is on. Press
“DOWN” button, the LED displays ”0”, the lock door function is off. Press
“SET” button to conrm, the opener returns to standby mode.
When the lock door function is on and the door is fully closed, the opener
will lock the door automatically. And then the door can only be opened by
transmitter after unlocked by the “lock” key(S2) on the transmitter. (If not
unlocked by the S2 button on the transmitter, the light will ash twice when
pressing the open key on the transmitter)
The default setting is: invalid.
14.8 Half-open Setting (optional function)
(Only when the half-open function is available, the setting can be proceed.
The half-open key on the transmitter cannot be matched)
Press and hold the “SET” button for 3 seconds until the LED ashes “1”.
Press “UP” or “DOWN” button to increase or decrease. Adjust the LED to
ash “7”. Press “SET” button to enter into half-open setting. The LED
displays the current setting.
Press “UP” or “DOWN” button to increase or decrease. When the LED
displays ”1”, the half-open height is 30cm. When the LED displays “2”, the
half-open height is 60cm. When the LED displays “3”, the half-open height
is 90cm. When the LED displays “0”, the half-open function is off. Press
“SET” button to conrm, the opener returns to standby mode.
If the half-open function is on, only when the door is fully closed, the door
can half-open by the “S1” key on the transmitter. If the door is at other
position, the “S1” key will not work.
The default setting is : invalid.
14.9 9. Alarm and Maintenance Function
When the LED ashes "A", this means opener working circle exceeds the
maximum safety and will need maintenance. Contact the maintainers.

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15. Testing the Safety Reverse System
The safety reverse system test is
important.
The garage door must reverse on contact
with a 40mm obstacle laid at on the oor.
Failure to properly adjust the opener may
result in serious personal injury from a
closing garage door.
Operate the door in the down direction. The
door must reverse upon contact with the
obstacle. If the door stops on the obstacle,
remove obstacle and repeat limit and force
setting (refer Section 14.3).
Repeat the test until the safety reverse system works correctly.
16. Fixing Warning Labels
Once you have completed your installation and
successfully carried out the safety reverse system test
(outlined above), install the warning labels provided with
your opener as shown.
The WARNING label must be installed in a prominent
place near any xed control.
Install the cord handle for the manual release at a height
less than 1.8m.
Please permanently x the label of manual release on or
near the rope of the motor clutch.
Any xed wall control or wireless door control must be
mounted at a height of no less than 1.5m out of reach of
children and within sight of the door but away from
moving parts.
Read the Warning section on page 4 for further details
concerning safety.

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17. Install the IR Beams (optional accessory)
NOTE: This accessory must be used for all installations where the closing force as measured on the
bottom of the door is over 400N (40kgf).
ENABLING THE PROTECTOR SYSTEM:(Section 14.4)
Door may operate unexpectedly, therefore do not allow anything to stay in the path of the
door.
18. Install Wall Button or Universal Receiver (optional
accessory)
Install the wall button or universal receiver.

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19. Install the Flash Light (optional accessory)
Can only use 24V DC Flash Light.
20. Maintenance
No particular maintenance is required for the logic circuit board.
Check the door at least twice a year to ensure it is properly balanced, and all working parts are in good
working condition or not.
Check the reversing sensitivity at least twice a year, and adjust if necessary.
Make sure that the safety devices are working effectively (IR beams, etc.)
Notice: An incorrectly functioning door can affect the life of the automatic opener due to incorrect
loads, and will void the warranty.
21. Important Information for the User
Once the opener has been installed, the user must be informed about how it works and all the risks that can
arise if it is used improperly. The user must avoid placing himself/herself in dangerous situations such as
standing within the door’s operating range when it is moving.
Do not let children play near the door, and keep the remote controls out of their reach.
All services, repairs or checks must be carried out by professionally qualied persons, and noted on a
maintenance register kept by the user.
IMPORTANT NOTE: In the case of a malfunction, the user must call an authorised installer and should
not attempt a repair themselves.

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22. Specications
Model: R5
Opening Speed: 20cm/s
Rated Lift Weight: 45kg
Max Lifting Force: 1000N
Max Door Height: 6m
Rated Door Area: 22m2
Max Door Weight: 120kg
Drum Rotations: 5.5
Power Supply: 220VAC-240VAC/50Hz-60Hz
Motor Type: 24V DC permanent magnet
General Working Time: ≤60s
LPA: ≤70 db (A)
Working Temperature: -20°C - +50°C
Transmitter Frequency: 433.92MHz
Coding Type: Rolling code
Coding Combination: Over 4.29 billion
Lights: 24V / 12pcs LED bulbs

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23. Common Faults and Solutions
Fault Cause Solution
Opener not operating. 1. No power.
2. Plug wires are loose.
1. Check the power supply to the opener.
2. Carefully open the motor cover, check all plug
wires on control boards.
Opener doesn’t work, LED
displays “-”.
Faulty learning of “UP” or “DOWN”
travel limit.
Learn “UP” and “DOWN” travel limit again following
Section 14.2 of this manual.
The door can only open,
cannot close.
1. The IR Beam is obstructed.
2. IR Beam function is available but
with no IR Beam connected.
1. Check IR Beam, move away the obstruction.
2. Cancel the IR Beam function if there’s no IR
Beam connected (see Section 14.4 of this
manual).
Open and close action is
reversed.
Reversed connection of the positive
and negative of motor wire to the
control board.
Power off rstly, open the motor cover and
reverse the positive and negative of motor wire on
the control board. Re-set the travel limit.
Door auto reverses to full
open before closing
completely.
In operation with safety reverse
function. Because some old doors
with not well balanced springs or
there’s some block.
1. Check the door springs or any blocks.
2. Re-set the travel limit.
3. Increase the force value of safety reverse.
Transmitter doesn’t work. 1. Flat battery.
2. Antenna is loose or not well
extended.
3. Interference nearby.
1. Replace the battery.
2. Extend the antenna on the opener.
3. Get rid of interference.
Cannot match new
transmitters.
1. Memory is full.
2. New transmitters are not
compatible with opener.
1. Press and hold the “CODE” button for more than
8 seconds until the LED ashes “C”, delete all
stored codes, then match new transmitters
again.
2. Choose our transmitters only.
LED displays “C”, opener
does not work.
1. Motor plug wire is loose.
2. Control board is damaged.
1. Re-insert motor plug wire.
2. Replace the control board.
LED displays “Ξ”, opener
does not work.
1. Motor is damaged. 1.Pull the release cord down rmly.
2. Replace the motor.
LED displays “Ξ”, after
opener operates several
centimeters only.
1. Hall element wire plug loose
between hall element and control
board.
2. Hall element or control board is
damaged.
1. Check the wire plug.
2. Check the hall element.
3. Replace the control board.
The LED light ashes and
displays “A”.
Opener working circle exceeds the
maximum safety and needs
maintenance.
Suggest you contact the installer to conduct
security check.
Note:
Only the qualied installer can carry out the maintenance marked with “*”.
If necessary, adjust and recheck since an incorrect adjustment can present a hazard. If re-adjustment does not
restore the correct operation, call for authorised service.

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