Gardsman CTC-1052RV User manual

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MAR-30-2011

Table of Contents
1. Application Overview _______________________________________________________ 1
1.1. Identifying The Parts ____________________________________________________________ 1
1.2. The Power Supply ______________________________________________________________ 2
1.3. Insert GPRS/GSM SIM Card ______________________________________________________ 3
1.4. How to install the Control Panel__________________________________________________ 3
1.5. Compatible with Climax’s SMS Editor ____________________________________________ 3
2. Learn-in the Devices ________________________________________________________ 4
2.1. Learning Pendant #1 ____________________________________________________________ 4
2.2. Learning Pendant #2 ____________________________________________________________ 5
2.3. Remove Pendant #1 & #2 ________________________________________________________ 5
3. System Configuration _______________________________________________________ 5
3.1. Entering Programming Mode ____________________________________________________ 5
3.1.1. Local Programming Mode (Optional) __________________________________________________ 5
3.1.2. CTC-835 Programmer ________________________________________________________________ 6
3.1.3. SMS Remote Programming___________________________________________________________ 6
3.2. Programming Your 1052_________________________________________________________ 6
3.3. SMS Remote Programming _____________________________________________________ 18
4. Operation _________________________________________________________________ 19
4.1. Idle Mode______________________________________________________________________ 19
4.1.1. Answering Incoming Phone Calls____________________________________________________ 19
4.1.2. Non-Emergency Speech Call ________________________________________________________ 20
4.1.3. AC Power Check Up ________________________________________________________________ 20
4.1.4. CTC-1052RV Low Battery ___________________________________________________________ 20
4.1.5. Devices Low Battery________________________________________________________________ 20
4.1.6. Automatic Check-in Report = Periodic Test Call_______________________________________ 20
4.1.7. Mobility Timer______________________________________________________________________ 20
4.1.8. No Pendant Present ________________________________________________________________ 21
4.1.9. Country Code ______________________________________________________________________ 21
4.2. Alarm Activation _______________________________________________________________ 22
4.4. Walk Test (Range Test) _________________________________________________________ 26
4.5. Global Test ____________________________________________________________________ 27

4.6. Factory Reset__________________________________________________________________ 27
5. Appendix__________________________________________________________________ 28
5.1. CID Event Code ________________________________________________________________ 28
5.2. Tunstall Event Code____________________________________________________________ 28
5.3. Scancom Event Code __________________________________________________________ 29
5.4. CTC-1052RV Programming Command Table _____________________________________ 31
5.5. CTC-1052RV SMS Remote Programming Command Table ________________________ 33

1
3
1. Application Overview
1.1. Identifying The Parts
TOP VIEW
GREEN LED
—ON: AC Power is ON.
—FLASH every second: AC Power
failure
—FLASH every 2 seconds: Panel or
Device Low battery
—QUICK FLASH every 2 seconds:
Supervision failure
RED LED
—ON: Off-hook / Waiting retry pause /
Ready to enter Programming Mode
(before entering PIN code)
—FLASH: Programming Mode /
Pendant Learning Mode
GREEN RESET BUTTON
—Press once in normal mode to reset
mobility timer (see command 44)
—Before CTC-1052RV dials out for
alarm reporting, press once to cancel
the alarm reporting
—During or at-the-end of conversation,
press once to terminate two-way
voice communication
—In Programming Mode, press once to
return to Idle Mode
—Press & hold for 3 sec: dial the Non-
Emergency call. (See section 4.1.2.)
—Press & hold for 6 sec: enter
Learning Mode
—Press & hold for 16 sec: disable
mobility setting
RED HELP BUTTON (with backlight)
—Back-lit disigned for easy access at
night
—Backlight illuminates when off-hook
—Backlight flashes during the waiting
period until help arrives
Microphone
Speaker
REAR VIEW
GPRS/GSM SIM Card Base
—This slot is for inserting a SIM card.
GPRS/GSM Reset Button
—Press & hold for 1 sec: GPRS/GSM
automatically resets
GPRS/GSM Module LED Indicator
(Red)
—FLASH: Normal operation
GPRS/GSM Fault Indicator (Yellow)
—FLASH every 5 seconds: SIM card
missing
—2 FLASHES every 5 seconds: No
signal/reception
—3 FLASHES every 5 seconds:
GPRS/GSM module abnormal
—4 FLASHES every 5 seconds: SIM
card PIN code error
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)Fault indicator priorities: GPRS/GSM
module abnormal > SIM card missing
> No signal/reception > SIM card PIN
code error
DC Jack
—DC 12V 1A switching power
connection
1
4
6
8
9
7
5
2

2
Battery Switch
Local Programming Telephone Unit
Input
—A special telephone cord to connect
CTC-1052RV and your phone unit
for Local Programming (optional).
BACK VIEW
Mounting Holes
Mounting Bracket
1.2. The Power Supply
zAn AC power adapter is required to
connect to a wall outlet. Be sure only to
use an adapter with the appropriate AC
voltage rating to prevent component
damage. A DC 12V output and 1A
switching power is generally used to
power CTC-1052RV.
zIn addition to the adapter, there is a
rechargeable battery inside CTC-1052RV,
which serves as a back-up in case of a
power failure.
zThe battery used is a Ni-Cd 7.2V 1600
mAH rechargeable battery.
zDuring normal operation, the AC power
adapter is used to supply power to CTC-
1052RV and at the same time recharge
the battery.
zWhen the battery is fully charged, it serves
as a back-up power source for a period of
at least 24 hours. It takes approximately
48 hours to fully charge the battery.
zThe battery can be manually disconnected
by the battery switch located at the bottom
(covered with a rubber cap).
zBattery Switch is set as ON by factory
default. If switched to OFF, the battery will
not be charged when AC power is
connected, nor will it serve as a back-up
power source when AC power is missing.
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)Please make sure the battery switch is
slid back to ON position (as marked)
after manually disconnected the
rechargable battery.

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1.3. Insert GPRS/GSM SIM
Card
CTC-1052RV Panel features built-in
GPRS/GSM communication facility to report to
the Monitoring Station.
zTo Insert SIM card:
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)It is recommended to disable the SIM
card PIN code before inserting into the
Control Panel.
The GPRS/GSM SIM card base is located on
the rear side of the unit:
zInsert the SIM card with the chip side
facing down.
zPush to the furthest extend, then press on
the edge of the SIM card firmly to secure it.
zSIM Card will delete its SMS message
whenever the CTC-1052RV is powered on.
zTo remove SIM card:
Press and release on the edge of SIM card, the
card will spring out.
1.4. How to install the Control
Panel
Locating a suitable position for the
Control Panel
zThe Control Panel requires main power
and a constant GPRS/GSM reception.
zThe Control Panel should be easily
accessible.
zThe Control Panel should not be placed in
a damp location, such as a bathroom.
zThe Control Panel should not be placed
close to any heat source, such as
microwave ovens, which can reduce
signal strength.
zThe Control Panel should not be located
alongside other radio transmitting devices,
such as mobile phones, cordless phone,
or wireless computer network (Wi-Fi)
devices.
zImportant: When drilling into a wall, ensure
there are no hidden cables or pipes.
Mounting the Control Panel
The Control Panel can be mounted on the wall
or wherever desired (e.g. on the table). Ensure
the Control Panel is fitted at approximately
chest height where the buttons, microphone,
and speaker can be easily accessed and
operated.
zUse the 2 holes of the Wall Mounting
Bracket as a template, mark off the holes’
positions.
zDrill 2 holes and insert the wall plugs if
fixing into plaster or brick.
zScrew the base to the wall.
zHook the Control unit onto the Wall
Mounting Bracket (holding the unit with
the front facing you).
1.5. Compatible with Climax’s
SMS Editor
CTC-1052RV is compatible with Climax’s SMS
Editor, which is designed to facilitate SMS
remote programming via a PC. This tool allows
you to program the panel easily from your
computer, without sending complex SMS text
messages from a mobile phone.

4
2. Learn-in the Devices
There are two methods to learn in the device:
1. Use Learning mode, you can learn in
Pendant #1 and Pendant #2.
2. Use Command #91 - #92 in Programming
mode to learn WTR- series (except WTRV).
For learning silent pendant, use Command
93 to learn it. To add other devices,
including PIR Sensor, Smoke Detector,
Panic Button, Carbon Monoxide, Wrist &
Neck Transmitter, Water Sensor, and
Pendant Transmitter, WRT- series (except
WTRV), please use Command 94. For
details, please refer to section 3.2
Programming Your 1052RV: Commands
91-94.
3. Only 10 devices are allowed to be learnt in.
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)Only one WTRV can be learn into
CTC-1052RV.
2.1. Learning Pendant #1
When CTC-1052RV enters the Learning Mode,
you can learn WTR- or WTRV as the following
steps:
For Normal Wrist Transmitters (WTR-)
Step1. Press and hold the RESET button of
CTC1052RV for 6 seconds. Release
the button after you heard the double
beep. Then, release the button and a
long beep will be heard. The RED
LED begins to flash to indicate that
the CTC-1052RV is now in Learning
Mode.
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)Once pressed, a button beep sound
will be heard. CTC-1052RV will emit
one short beep at 3 sec, then a double
beep when it reaches 6 sec.
Step2. Press and both the RESET and
Pendant #1 buttons simultaneously
until CTC-1052RV emit a double-beep
to indicate that the Pendant #1 has
been learnt-in successfully.
For Talking Pendant (WTRV)
Step1. Press and hold the RESET button of
CTC-1052RV for 6 seconds. Release
the button after you heard the double
beep. After releasing the button, a
long beep will be heard. The RED
LED begins to flash to indicate that
the CTC-1052RV is now in Learning
Mode.
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)Once CTC-1052RV is pressed, a
button beep sound will be heard. It will
emit one short beep at 3 sec, then a
double beep when it reaches 6 sec.
Step2.Press and hold the WTRV
ACTIVE/PEDNANT button for 5
seconds. The WTRV’s Green LED turn
to RED. When hearing a long beep,
release the WTRV button. The WTRV
is now in the learn mode.
Step3. Press and hold the reset button on
CTC-1052RV for 20 seconds and
meanwhile the WTRV’s LED will turn
from RED, then blink green to steady
green. When you hear two beeps and
then one long beep emitted from CTC-
1052RV, release the RESET button
from the CTC-1052RV. The learning
process now is successful.
Step 4. To check if the WTRV is successfully
learnt in, press the WTRV ACTIVE
button. If you hear 6 continuous beeps
from WTRV and meanwhile the Control
Panel respond two shorts beeps
respectively, it indicates that the WTRV
is successfully learnt in. If you don’t
hear any corresponding beep from
Control Panel after pressing the WTRV
ACTIVE button, it indicates that the
learning process fails. Turn the Pedant
off and repeat the steps mentioned
above until you hear the CTC-
1052RV’s corresponding beeps.
Step 5. If there is a 2nd Pendant (Pendant #2)
wished to be learnt-in, proceed to
Steps 1 & 2 under the section of For
Normal Wrist Transmitter(WTR-) in
2.1 Learning Pendant #1, but the
Reset button should be changed to
Help Button instead.

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)It is prohibited to learn in another or
the same Pedant twice, unless the
previously learnt-in pendant is
removed first.
Step 6. Otherwise, press both RESET &
HELP buttons at the same time to exit
Learning Mode. Or, CTC-1052RV will
exit Learning mode automatically after
5 mins of inactivity. CTC-1052RV‘s
Red LED will dim to indicate the
system is back to Idle mode.
2.2. Learning Pendant #2
For learning Pendant #2, please follow the
learning steps described in 2.1 Learning
Pendant #1. But the RESET button decribed in
2.1 should be replced by the HELP Button.
2.3. Remove Pendant #1 & #2
CTC-1052RV can be programmed to remove
previous learnt devices by Command 80 or
81/82.
3. System Configuration
3.1. Entering Programming
Mode
Two CTC-1052RV programming modes are
available: Local Programming Mode and
Remote Programming Mode.
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)GPRS/GSM will be powered down
when in Programming Mode. When
AC Power resumes or when exits from
Programming Mode, GPRS/GSM will
be powered on again.
3.1.1. Local Programming Mode
(Optional)
From Idle mode, follow the steps below to
enter Local Programming mode.
Step 1. Plug in the telephone set into
LOCAL PROGRAMMING input
located on the rear side of CTC-
1052RV.
Step 2. Pick up the handset.
RED LED lights up.
Step 3. Enter default ACCESS CODE, 1111
followed by #.
Step 4. CTC-1052RV will emit 2 short beeps
and the red LED starts to flash,
indicating it is in Programming Mode.
Step 5. Proceed to program system by
referring to the Commands in section
3.2 Programming Your 1052.
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)Local programming is prohibited when
AC Power fails.
)The first digit of Access Code must be
entered within 15 seconds, otherwise
CTC-1052RV will exit automatically.
)Failure to enter the correct Access
Code within 2 minutes will cause
CTC-1052RV to exit the Programming
mode automatically.
)To exit Programming mode, enter 99
followed by #, or place the handset
on hook, or disconnect the
Programming telephone set.

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3.1.2. CTC-835 Programmer
CTC-835 is a powerful programming tool (sold
separetely) that features a built-in keypad and
LCD display to help you to program the
medical alarm panels effeciently and
conveniently. It also features Once-for-All
Uploading, which allows you program on a
computer via the supplied Pilot software and
you can then upload all the settings to the
medical alarm panel simultaneously with a
single mouse click.
For detailed usages, please refer to the
Operation Manual of CTC-835 Programmer.
3.1.3. SMS Remote Programming
CTC-1052RV can be remotely programmed via
SMS commands. Please refer to section 3.3
SMS Remote Programming for usage.
3.2. Programming Your 1052
zHow to enter Commands?
Please make sure CTC-1052RV is in
Programming Mode (RED LED flashes
continuously) before trying any CTC-
1052RV Command Functions. Please refer
to section System Configuration, Entering
Programming Mode.
zFollow the protocol below to command
CTC-1052RV:
CC #DTMF
ACK
Function
Selection
#DTMF
ACK
1. 2. 3. 4. 5. 6.
1. CC = 2-digit DTMF Command
2. # =Termination of the DTMF Command
3. ACK =DTMF Command
Acknowledgement
On CTC-1052RV:
Short beep: Command succeeded
Long beep: Command failed
On the programming phone set:
Short beep: Command succeeded
Long beep: Command failed
4. Function Selection = According to
different Command you will have different
entering in this part, e.g. Tel. Number,
Account number, etc.
5. # = Terminates Function Selection
6. ACK = Function Selection
Acknowledgement
On CTC-1052RV:
Short beep: Command succeeded
Long beep: Command failed
On the programming phone set:
Short beep: Command succeeded
Long beep: Command failed
zFollow the Command Steps to program
your CTC-1052RV:
Step 1. Enter Command number (DTMF
Numeric Command, ex. (01), (02)…)
Step 2. Press (#) to terminate the DTMF
Command.
Step 3. One short beep will be heard for
successful Command entry.
Step 4. Enter the desired Command function
number.
Step 5. Enter (#) to terminate the Command
Operation.
Step 6. CTC-1052RV will emit a short beep,
indicating successful programming.
The maximum interval between key strokes is
2 minutes. Otherwise, commands will be
ignored and CTC-1052RV will automatically
exit to Idle Mode.
zAny erroneous programming must be
rectified and program again correctly.

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Command 01-04
Telephone Number Programming
zUsed to program the 1st - 4th Tel. numbers
respectively.
zTo program the 1st Tel. number: enter (01)
followed by (#). After one short beep, enter
(telephone number) followed by (#). CTC-
1052RV will emit one beep signaling the 1st
Tel. number was programmed successfully.
zLikewise, the 2nd, 3rd or 4th Tel. numbers can
be programmed using Command (02), (03)
or (04) respectively.
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)When entering the phone number,
entering (À) means a 3-sec. pause.
(ex. Switchboard system, extension,
etc.)
)Up to 20 digits including (À) are
allowed for each telephone number.
Delete Telephone Number:
zTo delete the 1st Tel. number, enter (01)
followed by (#), after one short beep, enter
another (#). CTC-1052RV will emit another
short beep, signaling the 1st Tel. number is
erased.
zLikewise, you can erase the respective 2nd,
3rd or 4th Tel. Numbers, by following the
above procedure.
Command 05-06
Select Telephone Number for Alarm
Reporting and Status Reporting
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If the Tel. number is selected in
Commands #5, #6 and #7, then
Command #7 holds the top priority to
overwrite the setting. The Tel. number
selected in Command #7 will not be
used for alarm and/or status reporting.
zCommand (05): Select which telephone
number & GPRS/IP (1-6) is/are to be used
for Alarm Reporting.
zCommand (06): Select which telephone
number & GPRS/IP (1-6) is/are to be used
for Status Reporting.
zAvailable Key-in options:
Tel. Number /
IP Address
Function Selection
Sequence
1st Tel. # (1)
2nd Tel. # (2)
3rd Tel. # (3)
4th Tel. # (4)
5th GPRS1 # (5)
6th GPRS2 # (6)
1st & 2nd Tel. #s (12)
1st & 3rd Tel. #s (13)
1st & 4th Tel. #s (14)
1st Tel & 5th GPRS. #s (15)
1st Tel & 6th GPRS. #s (16)
2nd & 3rd Tel. #s (23)
2nd & 4th Tel. #s (24)
2nd Tel & 5th GPRS. #s (25)
2nd Tel & 6th GPRS. #s (26)
3rd & 4th Tel. #s (34)
3rd Tel & 5th GPRS. #s (35)
3rd Tel & 6th GPRS. #s (36)
4th Tel & 5 th GPRS. #s (45)
4th Tel & 6 th GPRS. #s (46)
5th & 6th GPRS. #s (56)
1st, 2nd & 3rd Tel. #s (123)
1st, 2nd & 4th Tel. #s (124)
1st , 3rd & 4th Tel. #s (134)
2nd, 3rd & 4th Tel. #s (234)
1st, 2nd, 3rd & 4th Tel. #s (1234)

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1st, 2nd, 3rd, 4th Tel. & 5th
GPRS. #s
(12345)
1st, 2nd, 3rd, 4th Te l . 5th &
6th GPRS. #s
(123456)
zFactory default is set as (123456). Alarm &
Status will be reported to all of 4 Telephone
Numbers+2 GPRS (IP).
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)The Tel. number selected in Command
#7 will not be used for alarm and/or
status reporting, even if it is selected
in command #5 and/or #6.
)When multiple Tel. numbers are
selected, CTC-1052RV will always
dial in respective programmed order.
)The latest Command (05-06) setting(s)
will overwrite any previously enter
setting(s).
)When CTC-1052RV reports, GPRS has
higher proity than phone reporting.
Command 07
Select Telephone Number for Non-
emergency call
zThis command is used to select which
telephone number will be used for non-
emergency call.
zThe selected Tel. number will not be used
for alarm, status, other alarm and/or
Mobility reporting, even if it is selected in
command #5 and/or #6.
zAvailable key-in options:
Tel. Number Function Selection
Sequence
Disable (0)
1st Tel. # (1)
2nd Tel. # (2)
3rd Tel. # (3)
4th Tel. # (4)
zFactory default is set as (0) disable. Non-
emergency call will be reported to all of 4
Telephone Numbers.
zPlease refer to section 4.1.2 for more
information.
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)Command #07 can’t be used for GPRS
setting.
Command 10-14
Account Number Programming
zCommands (10-14) are used to set the
account number for the telephone numbers
used for Digital Reporting.
zCommand (10): Set the same account
number for all telephone numbers.
zCommand (11-14): Set the account
numbers for the 1st-4th Tel. numbers used
for Digital Reporting respectively.
zIn (Function Selection) key in 4 or 6 digit
Account Number.
Command 20-24
Reporting Method
zCommands (20-24) are used to program
the Alarm reporting method for each Tel.
Number.
zCommand (20): Program the same Alarm
Reporting Method for all 4 Tel. Numbers.
zCommand (21-24): Program the alarm
reporting method for the 1st-4th Tel.
Numbers respectively.
zAvailable Options:
Method Function
Selection
(0) Contact ID
(1) Scancom
Digital
Reporting
Method
(2) Tunstall
Speech
Method (3) Open Two-way
communication
SMS
Reporting
Method
(4) SMS (CID)

9
z(0), Contact ID, is set as factory default for
all 4 telephone Numbers.
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)The latest Command (20-24) setting(s)
will overwrite any previously entered
setting(s).
)If any of Digital Reporting Methods
is selected:
Once alarm or emergency data is
successfully transmitted, CTC-1052RV
will automatically enter specific
Follow-On and/or Call Back Mode as
specified by Command (38).
)If Speech Method is selected:
After the dialing for alarm/emergency
trigger is successful, CTC-1052RV
opens a two-way voice communication
between the Call Recipient and CTC-
1052RV for 1-10 minutes (set by
Command #46).
If the Call Recipient needs more talk
time, they can press any keys except
9on their phone set to add another 1-
10 minutes (set by Command #46).
To terminate the call, press (9) or
RESET BUTTON on CTC-1052RV.
During the Speech period, CTC-
1052RV will emit two beeps via the
telephone handset to alert the call
recipient the remaining time of 20 & 10
secs.
During the Speech period, if there is
no any DTMF command pressed, the
call will automatically hang-up and be
recorded as an unsuccessful call. It
will retry up to a max. of 4 times on
each Tel. Number accordingly.
)If any of SMS Reporting Methods is
selected:
CID sent over SMS is a backup path
when alarm can’t go through in digital
reporting method. Once alarm or
emergency data is successfully
transmitted, the CTC-1052RV will
automatically send out a SMS (CID)
Message.
Command 31
Ringer Enable for Incoming Calls
zCTC-1052RV can be programmed to emit
a ring tone as an audio alert, or silent for
incoming calls.
Function Selection Result
(0) OFF
(Ring Tone Disable)
(1) ON
(Ring Tone Enable)
zFactory Default is set as (0), OFF.
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)If the function is set to ON, you can
answer the incoming call by pressing
the RED HELP BUTTON or Pendant
Button.
)The time-out period for the incoming
call is 30 minutes. During the
communication, CTC-1052RV will
emit two beeps via the telephone
handset to alert the call recipient the
remaining time of 20 & 10 secs.
)Press any DTMF keys (except
DTMF#9) can extend another 30 min.
)To terminate the incoming call: (1)
press the green reset button on CTC-
1052RV; or, (2) press DTMF #9 from
the call recipient’s end.
)During the AC Power failure period,
Ring Tone is automatically disabled.
Command 32
Audible Fault Alert
zCTC-1052RV can be programmed to emit
detected and existent Fault Alert Beeps at
every 30 secs.
Function Selection Result
(0) OFF
(No Warning Beep)
(1) ON
(With Warning Beep)
zFactory Default is set as (0), OFF.

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zThe fault situation includes Low Battery
Fault (for both CTC-1052RV and Devices)
and AC Failure.
Command 33
Help Arrived Signaling
This function is only available for the digital
Contact ID reporting method.
zIt is used for the Monitoring Center
personnel to confirm if the help has arrived
for the user or not.
zIf Help Arrived Signaling is set to ON, once
the Alarm Reporting is completed, the
RED HELP BUTTON will start to flash.
Press the GREEN RESET BUTTON when
the Help arrives, and CTC-1052RV will
report to monitoring center and the RED
BUTTON will stop flashing.
zIf Help Arrived Signaling is set to OFF,
once the Alarm Reporting is completed,
CTC-1052RV will return to idle mode.
Function Selection Result
(0) OFF
(Disable)
(1) ON
(Enable)
zFactory Default is set as (0), OFF.
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)If the GREEN RESET BUTTON is not
pressed within 15 minutes, CTC-
1052RV will send one more Help Call
report to summon help and inform the
Monitoring Center that no help has
arrived within the past 15 minutes.
Command 34
Emergency Button Enable
zThe RED HELP BUTTON can be enabled
or disabled to send an Emergency alarm
report:
Function
Selection Result
(0) OFF
(Deactive)
(1) ON
(Active)
zFactory Default is set as (1), ON.
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)When this function is programmed as
OFF, the RED HELP BUTTON is
deactivated.
)When this function is programmed as
ON, the RED HELP BUTTON is
activated. When pressed, it will send
an Emergency alarm report to the
Monitoring Station.
Command 35
Silent Mode
zCTC-1052RV can be selected to operate in
Silent Mode. This will mute all normal
operation warning beeps, guard time
tone, key tone and ring.
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)In silent mode, the speaker still
functions normally for two-way voice
communication.
Function
Selection Result
(0) ON
(Silent)
(1) OFF
(Normal)
zFactory Default is set as (1), OFF.

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Command 37
AC Fault Report
zThe CTC-1052RV can be programmed to
send a Fault Report when an AC power
failure is detected.
Function Selection Result
(0) OFF
(Send No Report)
(1) ON
(Send Report)
zFactory Default is set as (1), ON.
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)Reporting will only be made after a
continuous one hour of AC Fault
condition is detected.
Command 38
Follow-On & Call-Back Function
zThe Command is available for Digital
Reporting Methods (when Command #20 -
#24 is set as (0), (1) or (2))
Function Selection Result
(0) Follow-On
(1) Call-Back
(2) Follow-On & Call-Back
zFactory Default is as (0), Follow-On.
zWhen this function is programmed as (0),
after a successful alarm reporting
(triggered by pressing the Help button on
the Medical Panel) to the Monitoring
Center, CTC-1052RV will automatically
enter the Follow-On mode as specified by
Command (45). If the alarm is triggered by
a Talking Pendant (WTRV/WTRVS), the
system will automatically enter to the “Wait
for Command” mode (skips to check
Command 45) and wait for the DTMF 2
signal pressed by the Monitoring Center to
set up the two-way communication
between WTRV/WTRVS and the
Monitoring Center.
zWhen this function is programmed as (1),
after a successful alam reporting (triggered
by pressing the Help button on the Medical
Panel) to the Monitoring Center, CTC-
1052RV will automatically hang up the line
and start a 5-minute waiting period to auto
answer any incoming phone calls from the
Monitoring Center. The Monitoring Center
personnel should enter an authorized
access code (default: 1111), followed by (#)
to set up the two way communication
between CTC-1052RV and the Monitoring
Center.
If the alarm is triggered by a Talking
Pendant (WTRV/WTRVS), during the 5-
minute waiting period, the system will
wait for an authorized access code
(default:1111), followed by (#) to open the
two-way communciation between
WTRV/WTRVS and the Monitoring Center.
zWhen this function is programmed as (2),
after a successful alarm reporting
(triggered by pressing the Help button on
the Medical Panel) to the Monitoring
Center, CTC-1052RV will automatically
enter the Follow-On mode as specified by
Command (45). If the alarm is triggered by
a Talking Pendant (WTRV/WTRVS), the
system will automatically enter the “Wait
for Command” mode (skips to check
Command 45) and wait for the DTMF 2
signal pressed by the Monitoring Center to
set up the two-way communication
between WTRV/WTRVS and the
Monitoring Center.
Once Follow-On Mode is terminated, CTC-
1052RV will automatically start a 5-minute
waiting period to auto answer any incoming
phone calls from the Monitoring Center. The
Monitoring Center personnel should enter
an authorized access code (default: 1111),
followed by (#) to set up the two way
communication between CTC-1052RV and
the Monitoring Center. If the alarm is
triggered by a Talking Pendant
(WTRV/WTRVS), during the 5-minute
waiting period, the system will wait for an
authorized access code (default:1111),
followed by (#) to open the two-way
communciation between WTRV/WTRVS
and the Monitoring Center.
<
<N
NO
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>
)During two-way communication, you
can use DTMF command to switch the
communicating method. Please refer to

12
section 4.2. Alarm Activation.
)The Access Code must be entered
within 15 secs. Otherwise, CTC-
1052RV will disconnect the call
automatically.
)To terminate the call, press DTMF (9)
or RESET BUTTON on CTC-1052RV.
)If the 5-minute waiting period is up,
CTC-1052RV will automatically exit
this waiting mode and return to idle
mode.
)During the AC Power failure period,
Call-Back function is automatically
disabled.
Command 40
Set Access Code
zThe Access Code is used to enter
Programming Menu (locally or remotely),
and the Call-Back Function.
zIt consists of 4 digits and has been set to
(1111) as factory default. Before you set
your own Access Code, (1111) must be
keyed in.
zTo set a new Access code; enter the
desired (4-digit number) in Function
Selection.
Command 42
Guard Time Delay
zCTC-1052RV can be programmed to delay
alarm reporting from (00) (instant reporting)
to (99) seconds.
zDuring this time period, a continuous series
of beeps will be emitted to alert user.
zIf a false alarm is triggered, it can be
cancelled within the Guard Time Delay.
Function
Selection Result
(00) INSTANT REPORTING
(01) - (99) DELAY
zFactory Default is (10), 10 SECONDS.
<
<N
NO
OT
TE
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>
)Emergency alarm cannot be cancelled
after the Guard Time is elapsed.
Command 43
Periodic Test Call
zCTC-1052RV can be programmed to make
test calls periodically from (00) (no test call)
to every (1) - (7) or 30 days:
Function Selection Result
(0) OFF
(1) - (7) 1 - 7 DAYS
(8) 30 DAYS
zFactory Default is set as (0), OFF.
<
<N
NO
OT
TE
E>
>
)Whenever programming mode is
accessed, CTC-1052RV will reset the
Periodic Test Call timer.
Command 44
Mobility Timer
This function monitors user movement around
the premises and sends an inactivity report to
the Monitoring Center if the user fails to reset
the inactivity timer.
zThis will disable or enable the Inactivity
Timer with selectable count down periods.
Options are:
Function
Selection Result
(00) DISABLE
(01) 1HR
(02) 2HR
..........
.........

13
(36) 36HR
zFactory Default is set as (00), DISABLE.
<
<N
NO
OT
TE
E>
>
)The Mobility Timer counting down can
be reset by:
1. Pressing the RESET button on
CTC-1052RV, or,
2. Movement detected by PIR
Detector
3. Only workable by entering 2 digits.
)When Mobility Timer expires and no
reset signal is received, CTC-1052RV
starts to emit one long beep every 5
minutes to alert the user. After 30
minutes, if reset signal is not received,
a mobility alarm reporting will be made.
)The reporting method for mobility alarm
is the same as the emergency alarm.
The report will be sent based on your
reporting methods without guard time
waiting.
)When (00) is selected, no code is sent
to Monitoring Center.
)When CTC-1052RV is in idle mode,
press and hold the green reset button
for 16 seconds, until you hear a long
beep. Then release the button; the
Mobility function will be disabled.
Command 45
Follow-On Mode Choice
zThis Command is only available for Digital
reporting with Command #38 set as (0) or
(2).
zIt is used to select the Follow-On Choice
for CTC-1052RV after it has made a report
to the Monitoring Center.
zAfter reporting, CTC-1052RV can wait for
further commands, or enter a Two-Way
Full Duplex Communication, or Listen-In
Half Duplex Communication immediately
according to the setting under this
command:
Function
Selection Result
(0) WAIT
COMMAND
(1) LISTEN
(2) TWO WAY
zFactory Default is set as (2), TWO WAY.
<
<N
NO
OT
TE
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>
)When (0)is selected, after CTC-
1052RV has made an alarm report to
the Monitoring Center, it will wait for 1-
10 minutes (set by Cammand 46), and
then follows the DTMF commands that
are received from the Central
Monitoirng Station for action.
If no command is received after the
waiting period, the system will
automatically return to Idle mode.
)When (1)is selected, after CTC-
1052RV has made a report to the
Monitoring Center, it will automatically
enter Listen-In Half Duplex for 1-10
minutes (set by Command 46) allowing
the Monitoring Center Personnel to
listen in to what is happening on the
other side.
)When (2) is selected, after CTC-
1052RV has made a report to the
Monitoring Center, it will immediately
enter a Two-way Full-duplex
Communication mode for 1-10
minutes (set by Command 46), that
gives the user the ability to speak
directly with the Monitoring Center
Personnel.
)If either Scancom or Tunstall reporting
format is selected, CTC-1052RV will
ignore Command #45 selections. It will
always open a Two-way voice for
Follow-On choice.
)If an alarm is triggered by
WTRV/WTRVS, the Monitoring
Center personnel has to press the
DTMF 2 over 1 second to open the
two-way communication between
WTRV/WTRVS no matter what
Follow-On choice you have set.

14
Command 46
Follow-On Mode & Two-Way Period
zThis command is used to program the
allowable time duration for Follow-On
mode choice (Commend #45) & Two-way
voice communication period (Speech
mode). It can be set from (01) (1 minute) -
(10) (10 minutes).
Function Selection Result
(01) 1 MINUTE
(02) 2 MINUTES
(03)-(10) 3-10 MINUTES
zFactory default is set as (02) 2 minutes.
The allowable time duration for either Wait
Command, Two-way, Listen-In Only or
Two-way voice comminucation in
Speech mode is two mins. During the 2-
min period, CTC-1052RV will emit two
beeps via the telephone handset to alert
the call recipient the remaining time of 20 &
10 secs. Pressing assigned DTMF key can
extend another 1-10 minute(s).
Command 47
Off-Set Time
zAfter the Control Panel‘s power is supplied,
the time of the Check-in Report starts
calculating.
zAccording to the setting of Off-Set Time,
the Control Panel will send Check-in
Report once, and then send report
according to the setting of Command 43
-Test call.
Function
Selection Result
(1) 1 Hour
(2) 2 Hour
(3) 3 Hour
(4) 4 Hour
(5) 8 Hour
(6) 12Hour
zFactory default is set as (1) 1 Hour. When
the Off-Set Time is reset in programming
Mode, the time of the Off-Set period will
recalculate.
zOff-Set time Report will be sent only once,
and then the Control Panel sends Check-in
Report according to setting of period test
call, unless the Control Panel restarts or
the Off-Set time is reset.
<
<N
NO
OT
TE
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>
)Whenever programming mode is
accessed, CTC-1052RV will reset the
Off-Set timer.
Command 49
Supervision
This function is not available for the digital
Scancom reporting method.
zThis option is used to enable system
Supervision function. Once enabled, CTC-
1052RV will be able to receive the check-
in signals from Wrist Pendants (WTR-) to
indicate their proper functioning.
Function
Selection Result
(0) Disable
(1) 4 Days
(2) 5 Days
(3) 6 Days
(4) 7 Days
(5) 8 Days
(6) 9 Days
(7) 10 Days
zFactory default is set as (0) Disable. No
code is sent to Monitoring Center.
zWhen the supervisory timer expires and no
supervision signal is received from WTR-,
the supervisory alarm reporting will be
made.
zThe reporting method for supervisory alarm
is the same as the emergency alarm. The
report will be sent based on your reporting
methods without guard time waiting.

15
Command 60
GSM Band Select
zDepending on your local telecom service
provider’s network setting, you will need to
adjust the GSM band setting accordingly.
Please check with our local telecom
service provider for the appropriate setting.
Function
Selection Result
(0) Mono-band Mode 850 MHz
(1) Mono-band Mode
900 extended (900E) MHz
(2) Mono band Mode 1800 MHz
(3) Mono band Mode 1900 MHz
(4) Dual-band Mode
850/1900 MHz
(5)
Dual-band Mode
900 extended (900E)/1800 MHz
(6) Dual-band Mode
900 extended (900E)/1900 MHz
zFactory default is set as (5) Dual-band
Mode 900 extended (900E)/1800 MHz.
Command 61
Check SIM Card PIN Code
This option is used to check SIM card PIN
Code.
Function Selection Result
(0) OFF
(Disable)
(1) ON
(Enable)
zFactory default is set as (0) OFF.
<
<N
NO
OT
TE
E>
>
)If this fuction is disabled, the system
won’t check the entered SIM Card PIN
Code set by Command 62.
)If the SIM card PIN Code is entered, be
sure to enable this function.Otherwise,
the SIM card will be locked
Command 62
Input SIM Card PIN Code
zThis function is used to input SIM card PIN
Code. To input a SIM Card Pin Code: 4 ~
8 digits
zFactory default is set as (Null).
<
<N
NO
OT
TE
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>
)Whenever a SIM Card PIN code is
entered, the system will check if the
entered PIN code is matched. If not,
the SIM card will be locked.
)This function is not used to change
SIM Card PIN Code. If you want to
change your SIM Card PIN Code,
please use your cell phone to change
it.
)If the SIM Card is locked, please
contact your local telecommunication
service provider.
Command 63
Speaker Volume Adjustment
zThis function is used to adjust speaker
volume. To set speaker volume in different
communication channels, please set
different parameters.
Function
Selection Result
(1) Talk Only
(2) Two-way
zTo set speaker volume in talk only and
two-way modes, the sequence is:
Communication
Channel
DTMF Speaker Volume
1 or 2 * 1 to 15

16
* Communication Channel: 1 digit (1: Talk, 2: Two-way)
* Be sure to put * between communication channel value
and speaker volume value.
zTo set the speaker volume with a number,
ranging 1 to 15. The higher the value, the
louder the voice. Factory default is set as
(9) for Talk Only mode and set as (3) for
Two-Way mode.
zPlease refer to programming command
table (p.34) for configuration.
zExample: if you want to raise the speaker
volume to level 7 in the talk-only mode,
please enter: 1*7
<
<N
NO
OT
TE
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>
)The volume value in the Listen mode is
set as maximum and can not be
changed.
)Echo volume varies depending on
adjustment of speaker volume and
microphone sensitivity. To minimize
the impact of echo, if you raise
speaker volume, please be sure to
lower microphone sensitivity, and vice
versa.
)If the two-way communication is open
after an alarm triggered by WTRV,
please note that you can not adjust
the speaker volume.
Command 64
Microphone Sensitivity Adjustment
zThis function is used to adjust microphone
sensitivity. The microphone sensibility only
can be adjusted in the two-way mode.
zTo set the microphone sensitivity with a
number, ranging 1 to 9. This value
represents the received sound source
range. The higher the value, the wider
range of sound source. Factory default is
set as (4).
zPlease refer to programming command
table (p.34) for configuration.
<
<N
NO
OT
TE
E>
>
)The volume in the Listen mode is set
as maximum and can not be changed
)Echo volume varies depending on
adjustment of speaker volume and
microphone sensitivity. To minimize
the impact of echo, if you raise
speaker volume, please be sure to
lower microphone sensitivity, and vice
versa.
)If the two-way communication is open
after an alarm triggered by WTRV,
please note that you can not adjust
the microphone sensivity.
Command 80-84
Remove Devices
zCTC-1052RV can be programmed to
remove ALL previously learnt devices by
entering (80) followed by (#). The system
will emit an acknowledging beep over the
phone for the user.
zCommand (81) is used to remove Pendant
# 1 (learnt-in by Command 91)
zCommand (82) is used to remove Pendant
# 2 (learnt-in by Command 92).
zCommand (83) is used to remove Silent
Wrist (learnt-in by Command 93).
zCommand (84) is used to remove Other
Devices (learnt-in by Command 94).
<
<N
NO
OT
TE
E>
>
)Power Switches are not to be removed
by any Command. They are to be
removed by clearning their own
memory. Please refer to the Power
Switch’s manual to proceed.
Command 91
Learn-In Pendant #1
<
<N
NO
OT
TE
E>
>
)This command is not available in
Remote Programming Mode.
zOnly one Pendant can be learnt into CTC-
1052RV by using Command #91.
zFor learning Pendant #1:
Step 1: Enter 91 + # on the phone set, then

17
a short beep will be heard via the
phone set.
Step 2: Press the Pendant Button within 20
secs.
)Learning can only be completed
within the signal reception range of
CTC-1052RV.
)If no signal is received within 20
sec, CTC-1052RV will emit a long
beep and automatically returns to
Programming mode.
Step 3: CTC-1052RV will emit 2 beeps to
indicate that Pendant #1 is learnt-in
successfully.
)Adding a Pendant for a second
time is prohibited unless it is
removed from the system first.
)If one long beep is emitted
instead of 2 beeps, it indicates:
9The device has already been
learnt-in.
9Another device has been learnt-
in before.
<
<N
NO
OT
TE
E>
>
)WTRV is not able to learn-in under
this command.
Command 92
Learn-In Pendant #2
<
<N
NO
OT
TE
E>
>
)This command is not available in
Remote Programming Mode.
zOnly one Pendant can be learnt into CTC-
1052RV by using Command #92.
zFor learning Pendant #2:
Step 1: Enter 92 + # on the phone set, then
a short beep will be heard via the
phone set.
Step 2: Press the Pendant Button within 20
secs.
)Learning can only be completed
within the signal reception range of
CTC-1052RV.
)If no signal is received within 20
sec, CTC-1052RV will emit a long
beep and automatically returns to
Programming mode.
Step 3: CTC-1052RV will emit 2 beeps to
indicate that Pendant #2 is learnt-in
successfully.
)Adding a Pendant for a second
time is prohibited unless it is
removed from the system first.
)If one long beep is emitted
instead of 2 beeps, it indicates:
9The device has already been
learnt-in.
9Another device has been learnt-
in before.
<
<N
NO
OT
TE
E>
>
)WTRV is not able to learn-in under
this command.
Command 93
Learn-In Silent Pendant
<
<N
NO
OT
TE
E>
>
)This command is not available in
Remote Programming Mode.
zOnly one Silent Pendant can be learnt into
CTC-1052RV by using Command #93.
zFor learning Silent Pendant:
Step 1: Enter 93 + # on the phone set, then
a short beep will be heard via the
phone set.
Step 2: Press the Pendant Button within 20
secs.
)Learning can only be completed
within the signal reception range of
CTC-1052RV.
)If no signal is received within 20
sec, CTC-1052RV will emit a long
beep and automatically returns to
Programming mode.
Step 3: CTC-1052RV will emit 2 beeps to
indicate that Silent Pendant is
learnt-in successfully.
)Adding a Pendant for a second
time is prohibited unless it is
removed from the system first.
)If one long beep is emitted
instead of 2 beeps, it indicates:
9The device has already been
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