Gardsman CTC-1041RV Pro User manual

c
30-Mar-2011

Table of Contents
1. Application Overview _______________________________________________________ 1
1.1. Identifying The Parts ____________________________________________________________ 1
1.2. The Power Supply ______________________________________________________________ 2
1.3. Line Capture____________________________________________________________________ 3
1.4. How to install the Control Panel__________________________________________________ 3
2. Learn-in the Devices ________________________________________________________ 4
2.1. Learning Pendant #1 ____________________________________________________________ 4
2.2. Learning Pendant #2 ____________________________________________________________ 5
2.3. Remove Pendant #1 & #2 ________________________________________________________ 5
3. System Configuration _______________________________________________________ 5
3.1. Entering Programming Mode ____________________________________________________ 5
3.1.1. Local Programming Mode (Optional) __________________________________________________ 5
3.1.2. Remote Programming Mode__________________________________________________________ 6
3.1.3. CTC-835 Programmer ________________________________________________________________ 6
3.2. Programming Your 1041RV Pro __________________________________________________ 7
4. Operation _________________________________________________________________ 17
4.1. Idle Mode______________________________________________________________________ 17
4.1.1. Auto-Answer Incoming Phone Calls__________________________________________________ 17
4.1.2. Non-Emergency Speech Call ________________________________________________________ 17
4.1.3. AC Power Check Up ________________________________________________________________ 18
4.1.4. CTC-1041RV Pro Low Battery _______________________________________________________ 18
4.1.5. Devices Low Battery________________________________________________________________ 18
4.1.6. Automatic Check-in Report = Periodic Test Call_______________________________________ 18
4.1.7. Mobility Timer______________________________________________________________________ 18
4.1.8. No Pendant Present ________________________________________________________________ 19
4.2. Alarm Activation _______________________________________________________________ 19
4.3. Walk Test (Range Test) _________________________________________________________ 22
4.4. Global Test ____________________________________________________________________ 22
4.5. Factory Reset__________________________________________________________________ 22
5. Appendix__________________________________________________________________ 23
5.1. CID Event code ________________________________________________________________ 23

5.2. Tunstall Event code ____________________________________________________________ 24
5.3. Scancom Event code___________________________________________________________ 25
5.4. CTC-1041RV Pro Programming Command Table _________________________________ 26

1
3
1. Application Overview
1.1. Identifying The Parts
TOP VIEW
GREEN LED
—ON: AC Power is ON.
—FLASH every second: AC Power
failure
—FLASH every 2 seconds: Panel or
Device Low battery
—SLOW FLASH: Line Fault (on and off
at every second)
—QUICK FLASH every 2 seconds:
Supervision failure
RED LED
—ON: Off-hook / Waiting retry pause /
Ready to enter Programming Mode
(before entering PIN code)
—FLASH: Programming Mode /
Pendant Learning Mode
GREEN RESET BUTTON
—Press once in normal mode to reset
mobility timer (see command 44)
—Before CTC-1041RV Pro dials out
for alarm reporting, press once to
cancel the alarm reporting
—During or at-the-end of conversation,
press once to terminate two-way
voice communication
—In Programming Mode, press once to
return to Idle Mode
—Press & hold for 3 sec: dial the Non-
Emergency call. (See section 4.1.2.)
—Press & hold for 6 sec: enter
Learning Mode
—Press & hold for 16 sec: disable
mobility setting
RED HELP BUTTON (with backlight)
—Back-lit disigned for easy access at
night
—Backlight illuminates when reporting
and off-hook
—Backlight flashes during the waiting
period until help arrives
Microphone
Speaker
REAR VIEW
Phone Jack marked
—Telephone unit connection
Line Jack marked
—Phone line connection from wall
DC Jack
—DC 15V 0.8A power adapter
connection
Battery Switch
Local Programming Telephone Unit
Input
—A special telephone cord to connect
CTC-1041RV Pro and your phone
unit for Local Programming (optional).
1
4
6
8
9
7
5
2

2
BACK VIEW
Mounting Holes
Mounting Bracket
1.2. The Power Supply
zAn AC power adapter is required to
connect to a wall outlet. Be sure only to
use an adapter with the appropriate AC
voltage rating to prevent component
damage. A DC 15V output and 0.8A
adapter is generally used to power CTC-
1041RV Pro.
zIn addition to the adapter, there is a
rechargeable battery inside CTC-1041RV
Pro, which serves as a back-up in case of
a power failure.
zThe battery used is a Ni-MH 1300 mAH &
7.2V rechargeable battery.
zDuring normal operation, the AC power
adapter is used to supply power to CTC-
1041RV Pro and at the same time
recharge the battery.
zWhen the battery is fully charged, it serves
as a back-up power source for a period of
at least 10 hours. It takes approximately
48 hours to fully charge the battery.
zThe battery can be manually disconnected
by the battery switch located at the back.
zBattery Switch is set as ON by factory
default. If switched to OFF, the battery will
not be charged when AC power is
connected, nor will it serve as a back-up
power source when AC power is missing.
<
<N NO OT TE E> >
)Please make sure the battery switch is
slid back to ON position (as marked)
after manually disconnected the
rechargable battery.

3
1.3. Line Capture
zCTC-1041RV Pro features Master
Control over the telephone line. That
means, even if the phone line is engaged,
the CTC-1041RV Pro has the power to
circumvent the line and dial-out anyway.
<
<N NO OT TE E> >
)The Line Capture feature is only
available when household phones are
connected after the CTC-1041RV Pro
wiring.
For Example:
CTC-1041RV Pro has the Line Capture
function over TEL #2 and TEL #3, but not TEL
#1.
1.4. How to install the Control
Panel
Locating a suitable position for the
Control Panel
zThe Control Panel requires main power
and a constant telephone connection.
zThe Control Panel should be easily
accessible.
zThe Control Panel should not be placed in
a damp location, such as a bathroom.
zThe Control Panel should not be placed
close to any heat source, such as
microwave ovens, which can reduce
signal strength.
zThe Control Panel should not be located
alongside other radio transmitting devices,
such as mobile phones, cordless phone,
or wireless computer network (Wi-Fi)
devices.
zImportant: When drilling into a wall, ensure
there are no hidden cables or pipes.
Mounting the Control Panel
The Control Panel can be mounted on the wall
or wherever desired (e.g. on the table). Ensure
the Control Panel is fitted at approximately
chest height where the buttons, microphone,
and speaker can be easily accessed and
operated.
zUse the 2 holes of the Wall Mounting
Bracket as a template, mark off the holes’
positions.
zDrill 2 holes and insert the wall plugs if
fixing into plaster or brick.
zScrew the base to the wall.
zHook the Control unit onto the Wall
Mounting Bracket (holding the unit with
the front facing you).
Telecom
CTC-1041RV
TEL 1
TEL 3
TEL 2

4
2. Learn-in the Devices
There are two methods to learn in the device:
1. Use Learning mode, you can learn in
Pendant #1 and Pendant #2.
2. Use Command #91 - #92 in Programming
mode to learn WTR- series (except WTRV).
For learning silent pendant, use Command
93 to learn it. To add other devices,
including PIR Sensor, Smoke Detector,
Panic Button, Carbon Monoxide, Wrist &
Neck Transmitter, Water Sensor, and
Pendant Transmitter, WRT- series (except
WTRV), please use Command 94. For
details, please refer to section 3.2
Programming Your 1041RV Pro:
Commands 91-94.
3. Only 10 devices are allowed to be learnt in.
<
<N NO OT TE E> >
)Only one WTRV can be learn into
CTC-1041RV Pro.
2.1. Learning Pendant #1
When CTC-1041RV Pro enters the Learning
Mode, you can learn WTR- or WTRV as the
following steps:
For Normal Wrist Transmitters (WTR-)
Step1. Press and hold the RESET button of
CTC1041RV Pro for 6 seconds.
Release the button after you heard
the double beep. Then, release the
button and a long beep will be heard.
The RED LED begins to flash to
indicate that the CTC-1041RV Pro is
now in Learning Mode.
<
<N NO OT TE E> >
)Once pressed, a button beep sound
will be heard. CTC-1041RV Pro will
emit one short beep at 3 sec, then a
double beep when it reaches 6 sec.
Step2. Press and both the RESET and
Pendant #1 buttons simultaneously
until CTC-1041RV Pro emit a double-
beep to indicate that the Pendant #1
has been learnt-in successfully.
For Talking Pendant (WTRV)
Step1. Press and hold the RESET button of
CTC-1041RV Pro for 6 seconds.
Release the button after you heard
the double beep. After releasing the
button, a long beep will be heard. The
RED LED begins to flash to indicate
that the CTC-1041RV Pro is now in
Learning Mode.
<
<N NO OT TE E> >
)Once CTC-1041RV Pro is pressed, a
button beep sound will be heard. It will
emit one short beep at 3 sec, then a
double beep when it reaches 6 sec.
Step2.Press and hold the WTRV
ACTIVE/PEDNANT button for 5
seconds. The WTRV’s Green LED turn
to RED. When hearing a long beep,
release the WTRV button. The WTRV
is now in the learn mode.
Step3. Press and hold the reset button on
CTC-1041RV Pro for 20 seconds and
meanwhile the WTRV’s LED will turn
from RED, then blink green to steady
green. When you hear two beeps and
then one long beep emitted from CTC-
1041RV Pro, release the RESET
button from the CTC-1041RV Pro.
The learning process now is successful.
Step 4. To check if the WTRV is successfully
learnt in, press the WTRV ACTIVE
button. If you hear 6 continuous beeps
from WTRV and meanwhile the Control
Panel respond two shorts beeps
respectively, it indicates that the WTRV
is successfully learnt in. If you don’t
hear any corresponding beep from
Control Panel after pressing the WTRV
ACTIVE button, it indicates that the
learning process fails. Turn the Pedant
off and repeat the steps mentioned
above until you hear the CTC-1041RV
Pro’s corresponding beeps.
Step 5. If there is a 2nd Pendant (Pendant #2)
wished to be learnt-in, proceed to
Steps 1 & 2 under the section of For
Normal Wrist Transmitter(WTR-) in
2.1 Learning Pendant #1, but the
Reset button should be changed to
Help Button instead.

5
<
<N NO OT TE E> >
)It is prohibited to learn in another or
the same Pedant twice, unless the
previously learnt-in pendant is
removed first.
Step 6. Otherwise, press both RESET &
HELP buttons at the same time to exit
Learning Mode. Or, CTC-1041RV Pro
will exit Learning mode automatically
after 5 mins of inactivity. CTC-1041RV
Pro‘s Red LED will dim to indicate the
system is back to Idle mode.
2.2. Learning Pendant #2
For learning Pendant #2, please follow the
learning steps described in 2.1 Learning
Pendant #1. But the RESET button decribed in
2.1 should be replced by the HELP Button.
2.3. Remove Pendant #1 & #2
CTC-1041RV Pro can be programmed to
remove prvious learnt devices by Command 80
or 81/82.
3. System Configuration
3.1. Entering Programming
Mode
Three CTC-1041RV Pro programming modes
are available: Local Programming Mode,
Remote Programming Mode, and via CTC-
835 Handheld Programmer (sold separately).
3.1.1. Local Programming Mode
(Optional)
From Idle mode, follow the steps below to
enter Local Programming mode.
Step 1. Plug in the telephone set into
LOCAL PROGRAMMING jack
located on the rear side of CTC-
1041RV Pro.
Step 2. Pick up the handset.
RED LED lights up.
Step 3. Enter default ACCESS CODE, 1111
followed by #.
Step 4. CTC-1041RV Pro will emit 2 short
beeps and the red LED starts to flash,
indicating it is in Programming Mode.
Step 5. Proceed to program system by
referring to the Commands in section
3.2 Programming Your 1041RV Pro.
<
<N NO OT TE E> >
)Local programming is prohibited when
AC Power fails.
)The first digit of Access Code must be
entered within 15 seconds, otherwise
CTC-1041RV Pro will exit
automatically.
)To exit Programming mode, enter 99
followed by #, or place the handset
on hook, or disconnect the
Programming telephone set.

6
3.1.2. Remote Programming Mode
To allow Remote Programming, there are two
options for CTC-1041RV Pro to answer the
incoming calls.
(1) Auto Answering by ring count
(2) Dial in twice (Ring Count disable)
The two options are set by Command #41.
Please refer to Command 41 under section
3.2 Programming your 1041RV Pro.
3.1.2.1. Auto Answering by Ring Count
By using Command 41, you can set the
number of rings for CTC-1041RV Pro to
answer (20-Rings is set as factory default).
Step 1. Dial CTC-1041RV Pro and wait for
CTC-1041RV Pro to answer.
Step 2. Enter 1111 (default 4-digit Access
Code) followed by #, via the phone set.
Step 3. CTC-1041RV Pro will respond with
two quick beeps to indicate it is ready
for Remote Programming. The RED
LED will flash as a visual indication.
Step 4. You are now in Programming Mode.
Proceed to program by referring to the
Command in section 3.2
Programming Your 1041RV Pro.
3.1.2.2. Dial in Twice (Ring Count Disable)
If 00 is set in Command 41, it means CTC-
1041RV Pro is disabled to auto answer the
incoming calls by ring count. If Remote
programming is required, you will need to call
CTC-1041RV Pro twice.
Step 1. Dial CTC-1041RV Pro and hang up
after first 2 rings, wait for another 8-20
sec then call again. CTC-1041RV Pro
will answer the call on the first ring.
You will enter the Remote
Programming Mode after the first ring
from the 2nd call.
Step 2. Enter 1111 (the default 4-digit Access
Code) followed by #, via the phone set.
Step 3. CTC-1041RV Pro will respond with
two quick beeps to indicate it is ready
for Remote Programming Commands.
The RED LED will flash as a visual
indication.
Step 4. You are now in Programming Mode.
Proceed to program by referring to
the Command in section 3.2
Programming Your 1041RV Pro.
<
<N NO OT TE E> >
)The first digit of Access Code must be
entered within 15 seconds, otherwise
CTC-1041RV Pro will exit
automatically.
)To exit Remote Programming mode,
enter 99 followed by #.
3.1.3. CTC-835 Programmer
CTC-835 is a powerful local & remote
handheld programming tool (sold separetely)
that features a built-in keypad and LCD display
to help you to program the medical alarm
panels effeciently and conveniently. It also
features Once-for-All Uploading, which
allows you program on a computer via the
supplied Pilot software and you can then
upload all the settings to the medical alarm
panel simultaneously with a single mouse click.
For detailed usages, please refer to the
Operation Manual of CTC-835 Programmer.

7
3.2. Programming Your
1041RV Pro
zHow to enter Commands?
Please make sure CTC-1041RV Pro is in
Programming Mode (RED LED flashes
continuously) before trying any CTC-
1041RV Pro Command Functions. Please
refer to section System Configuration,
Entering Programming Mode.
zFollow the protocol below to command
CTC-1041RV Pro:
CC #DTMF
ACK
Function
Selection
#DTMF
ACK
1. 2. 3. 4. 5. 6.
1. CC = 2-digit DTMF Command
2. # =Termination of the DTMF Command
3. ACK =DTMF Command
Acknowledgement from CTC-1041RV Pro
Short beep: Command succeeded
Long beep: Command failed
4. Function Selection = According to
different Command you will have different
entering in this part, e.g. Tel. Number,
Account number, etc.
5. # = Terminates Function Selection
6. ACK = Function Selection
Acknowledgement from CTC-
1041RV Pro
Short beep: Function Selection succeeded
Long beep: Function Selection failed
zFollow the Command Steps to program
your CTC-1041RV Pro:
Step 1. Enter Command number (DTMF
Numeric Command, ex. (01), (02)…)
Step 2. Press (#) to terminate the DTMF
Command.
Step 3. One short beep will be heard for
successful Command entry.
Step 4. Enter the desired Command function
number.
Step 5. Enter (#) to terminate the Command
Operation.
Step 6. CTC-1041RV Pro will emit a short
beep, indicating successful
programming.
The maximum interval between key strokes is
2 minutes. Otherwise, commands will be
ignored and CTC-1041RV Pro will
automatically exit to Idle Mode.
zAny erroneous programming must be
rectified and program again correctly.
Command 01-04
Telephone Number Programming
zUsed to program the 1st - 4th Tel. numbers
respectively.
zTo program the 1st Tel. number: enter (01)
followed by (#). After one short beep, enter
(telephone number) followed by (#). The
1st Tel. number is programmed successfully.
zLikewise, the 2nd, 3rd or 4th Tel. numbers can
be programmed using Command (02), (03)
or (04) respectively.
<
<N NO OT TE E> >
)When entering the phone number,
entering (À) represent a 3-sec. pause.
(ex. Switchboard system, extension,
etc.)
)Up to 20 digits including (À) are
allowed for each telephone number.
Delete Telephone Number：
zTo delete the 1st Tel. number, enter (01)
followed by (#), after one short beep, enter
another (#). CTC-1041RV Pro will emit
another short beep, signaling the 1st Te l.
number is erased.
zLikewise, you can erase the respective 2nd,
3rd or 4th Tel. Numbers, by following the
above procedure.

8
Command 05-06
Select Telephone Number for Alarm
Reporting and Status Reporting
<
<I IM MP PO OR RT TA AN NT T N NO OT TE E> >
If the Tel. number is selected in
Commands #5, #6 and #7, then
Command #7 holds the top priority to
overwrite the setting. The Tel. number
selected in Command #7 will not be
used for alarm and/or status reporting,
zCommand (05): Select which telephone
number (1-4) is/are to be used for Alarm
Reporting.
zCommand (06): Select which telephone
number (1-4) is/are to be used for Status
Reporting.
zAvailable Key-in options:
Tel. Number Function Selection
Sequence
1st Tel. # (1)
2nd Tel. # (2)
3rd Tel. # (3)
4th Tel. # (4)
1st & 2nd Tel. #s (12)
1st & 3rd Tel. #s (13)
1st & 4th Tel. #s (14)
2nd & 3rd Tel. #s (23)
2nd & 4th Tel. #s (24)
3rd & 4th Tel. #s (34)
1st, 2nd & 3rd Tel. #s (123)
1st, 2nd & 4th Tel. #s (124)
1st , 3rd & 4th Tel. #s (134)
2nd, 3rd & 4th Tel. #s (234)
1st, 2nd, 3rd & 4th
Tel. # s
(1234)
zFactory default is set as (1234). Alarm &
Status will be reported to all of 4 Telephone
Numbers.
<
<N NO OT TE E> >
)The Tel. number selected in
Command #7 will not be used for
alarm and/or status reporting, even if it
is selected in command #5 and/or #6.
)When multiple Tel. numbers are
selected, CTC-1041RV Pro will
always dial in respective programmed
order.
)The latest Command (05-06) setting(s)
will overwrite any previously enter
setting(s).
Command 07
Select Telephone Number for Non-
emergency call
zThis command is used to select which
telephone number will be used for non-
emergency call.
zThe selected Tel. number will not be used
for alarm and/or status reporting, even if it
is selected in command #5 and/or #6.
zAvailable key-in options:
Tel. Number Function Selection
Sequence
Disable (0)
1st Tel. # (1)
2nd Tel. # (2)
3rd Tel. # (3)
4th Tel. # (4)
zFactory default is set as (0) disable. Alarm
& Status will be reported to all of 4
Telephone Numbers.
zPlease refer to section 4.1.2 for more
information.

9
Command 10-14
Account Number Programming
zCommands (10-14) are used to set the
account number for the telephone numbers
used for Digital Reporting.
zCommand (10): Set the same account
number for all telephone numbers.
zCommand (11-14): Set the account
numbers for the 1st-4th Tel. numbers used
for Digital Reporting respectively.
zIn (Function Selection) key in 4 or 6 digit
Account Number.
Command 20-24
Reporting Method
zCommands (20-24) are used to program
the Alarm reporting method for each Tel.
Number.
zCommand (20): Program the same Alarm
Reporting Method for all 4 Tel. Numbers.
zCommand (21-24): Program the alarm
reporting method for the 1st-4th Tel.
Numbers respectively.
zAvailable Options:
Method Function
Selection
(0) Contact ID
(1) Scancom
Digital
Reporting
Method
(2) Tunstall
Speech
Method (3) Open Two-way
communication
z(0), Contact ID, is set as factory default for
all 4 telephone Numbers.
<
<N NO OT TE E> >
)The latest Command (20-24) setting(s)
will overwrite any previously entered
setting(s).
)If any of Digital Reporting Methods
is selected:
Once alarm or emergency data is
successfully transmitted, CTC-1041RV
Pro will automatically enter specific
Follow-On and/or Call Back Mode as
specified by Command (38).
)If Speech Method is selected:
After the dialing for alarm/emergency
trigger is successful, CTC-1041RV Pro
opens a two-way voice communication
between the Call Recipient and CTC-
1041RV Pro for 1-10 minutes (set by
Command #46).
If the Call Recipient needs more talk
time, they can press any keys except
9on their phone set to add another 1-
10 minutes (set by Command #46).
To terminate the call, press (9) or
RESET BUTTON on CTC-1041RV
Pro.
Command 31
Ringer Enable for Incoming Calls
zCTC-1041RV Pro can be programmed to
emit a ring tone as an audio alert, or silent
for incoming calls.
Function Selection Result
(0) OFF
(Ring Tone Disable)
(1) ON
(Ring Tone Enable)
zFactory Default is set as (0), OFF.
<
<N NO OT TE E> >
)If the function is set to ON, you can
answer the incoming call by pressing
the RED HELP BUTTON or Pendant
Button.
)The time-out period for the incoming call is
1 to 10 minutes (set by Command 46).
During the communication, CTC-1041RV
Pro will emit two beeps via the telephone
handset to alert the call recipient the
remaining time of 20 & 10 sec.
)Press any DTMF keys (except DTMF#9)
can extend another 1 to 10 minutes (set

10
by Command 46).
)To terminate the incoming call: (1)
press the green reset button on CTC-
1041RV Pro; or, (2) press DTMF #9
from the call recipient’s end.
Command 32
Audible Fault Alert
zCTC-1041RV Pro can be programmed to
emit detected and existent Fault Alert
Beeps at every 30 sec.
Function Selection Result
(0) OFF
(No Warning Beep)
(1) ON
(With Warning Beep)
zFactory Default is set as (0), OFF.
zThe fault situations include AC failure, line
failure or battery damage.
Command 33
Help Arrived Signaling
This function is only available for the digital
Contact ID reporting method.
zIt is used for the Monitoring Center
personnel to confirm if the help has arrived
for the user or not.
zIf Help Arrived Signaling is set to ON, once
the Alarm Reporting is completed, the
RED HELP BUTTON will start to flash.
Press the GREEN RESET BUTTON when
the Help arrives, and CTC-1041RV Pro
will report to monitoring center and the
RED BUTTON will stop flashing.
zIf Help Arrived Signaling is set to OFF,
once the Alarm Reporting is completed,
CTC-1041RV Pro will return to idle mode.
Function Selection Result
(0) OFF
(Disable)
(1) ON
(Enable)
zFactory Default is set as (0), OFF.
<
<N NO OT TE E> >
)If the GREEN RESET BUTTON is not
pressed within 15 minutes, CTC-
1041RV Pro will send one more Help
Call report to summon help and
inform the Monitoring Center that no
help has arrived within the past 15
minutes.
Command 34
Emergency Button Enable
zThe RED HELP BUTTON can be enabled
or disabled to send an Emergency alarm
report:
Function
Selection Result
(0) OFF
(Deactive)
(1) ON
(Active)
zFactory Default is set as (1), ON.
<
<N NO OT TE E> >
)When this function is programmed as
OFF, the RED HELP BUTTON is
deactivated.
)When this function is programmed as
ON, the RED HELP BUTTON is
activated. When pressed, it will send
an Emergency alarm report to the
Monitoring Station.
Command 35
Silent Mode
zCTC-1041RV Pro can be selected to
operate in Silent Mode. This will mute all
normal operation warning beeps, key
tone and ring.

11
<
<N NO OT TE E> >
)In silent mode, the speaker still
functions normally for two-way voice
communication.
Function
Selection Result
(0) ON
(Silent)
(1) OFF
(Normal)
zFactory Default is set as (0), OFF.
Command 37
AC Fault Report
zThe CTC-1041RV Pro can be programmed
to send a Fault Report when an AC power
failure is detected.
Function Selection Result
(0) OFF
(Send No Report)
(1) ON
(Send Report)
zFactory Default is set as (1), ON.
<
<N NO OT TE E> >
)Reporting will only be made after a
continuous one hour of AC Fault
condition is detected.
Command 38
Follow-On & Call-Back Function
zThe Command is available for Digital
Reporting Methods (when Command #20 -
#24 is set as (0), (1) or (2).
Function Selection Result
(0) Follow-On
(1) Call-Back
(2) Follow-On & Call-Back
zFactory Default is as (0), Follow-On.
zWhen this function is programmed as (0),
after a successful alarm reporting
(triggered by pressing the Help button on
the Medical Panel) to the Monitoring
Center, CTC-1041RV Pro will automatically
enter the Follow-On mode as specified by
Command (45). If the alarm is triggered by
a Talking Pendant (WTRV/WTRVS), the
system will automatically enter to the “Wait
for Command” mode (skips to check
Command 45) and wait for the DTMF 2
signal pressed by the Monitoring Center to
set up the two-way communication
between WTRV/WTRVS and the
Monitoring Center.
zWhen this function is programmed as (1),
after a successful alam reporting (triggered
by pressing the Help button on the Medical
Panel) to the Monitoring Center, CTC-
1041RV Pro will automatically hang up the
line and start a 5-minute waiting period to
auto answer any incoming phone calls
from the Monitoring Center. The Monitoring
Center personnel should enter an
authorized access code (default: 1111),
followed by (#) to set up the two way
communication between CTC-1041RV Pro
and the Monitoring Center.
If the alarm is triggered by a Talking
Pendant (WTRV/WTRVS), during the 5-
minute waiting period, the system will
wait for an authorized access code
(default:1111), followed by (#) to open the
two-way communciation between
WTRV/WTRVS and the Monitoring Center.
zWhen this function is programmed as (2),
after a successful alarm reporting
(triggered by pressing the Help button on
the Medical Panel) to the Monitoring
Center, CTC-1041RV Pro will automatically
enter the Follow-On mode as specified by
Command (45). If the alarm is triggered by
a Talking Pendant (WTRV/WTRVS), the
system will automatically enter the “Wait
for Command” mode (skips to check
Command 45) and wait for the DTMF 2
signal pressed by the Monitoring Center to
set up the two-way communication
between WTRV/WTRVS and the
Monitoring Center.

12
Once Follow-On Mode is terminated, CTC-
1041RV Pro will automatically start a 5-
minute waiting period to auto answer any
incoming phone calls from the Monitoring
Center. The Monitoring Center personnel
should enter an authorized access code
(default: 1111), followed by (#) to set up the
two way communication between CTC-
1041RV Pro and the Monitoring Center. If
the alarm is triggered by a Talking Pendant
(WTRV/WTRVS), during the 5-minute
waiting period, the system will wait for an
authorized access code (default:1111),
followed by (#) to open the two-way
communciation between WTRV/WTRVS
and the Monitoring Center.
<
<N NO OT TE E> >
)During two-way communication, you
can use DTMF command to switch the
communicating method. Please refer to
section 4.2. Alarm Activation.
)The first digit of Access Code must be
entered within 15 sec. Otherwise,
CTC-1041RV Pro will disconnect the
call automatically.
)To terminate the call, press DTMF (9)
or RESET BUTTON on CTC-1041RV
Pro.
)If the 5-minute waiting period is up,
CTC-1041RV Pro will automatically
exit this waiting mode and return to
idle mode.
)Command #41 (Auto Answer for
Remote Programming) will not be able
to proceed during the 5-mins Call-
back time.
Command 39
Dialing Mode
zThis function is for you to select the dialing
method of your telecommunications.
zThere are two dialing methods available for
user:
Function Selection Result
0TONE
1PULSE
zFactory Default is set as (0), Tone.
Command 40
Set Access Code
zThe Access Code is used to enter
Programming Menu (locally or remotely),
and the Call-Back Function.
zIt consists of 4 digits and has been set to
(1111) as factory default. Before you set
your own Access Code, (1111) must be
keyed in.
zTo set a new Access code; enter the
desired (4-digit number) in Function
Selection.
Command 41
Auto Answer for Remote Programming
zCTC-1041RV Pro can be programmed to
auto answer incoming phone calls after a
pre-set number of rings have been
reached. The number of rings range from
(00) (no auto answer) to (32) rings.
Function Selection Result
(00) OFF
(01) - (32) ON
zFactory Default is (20) Rings.
<
<N NO OT TE E> >
)If 00 is selected, it means CTC-
1041RV Pro cannot auto-answer the
call by ring count. If you want to do
Remote programming, please follow
the Remote Programming method
described in System Conifuration, I.
Entering Programming Mode: 2.
Remote Programming Mode.

13
Command 43
Periodic Test Call
zCTC-1041RV Pro can be programmed to
make test calls periodically from (00) (no
test call) to every (1) - (7) or 30 days:
Function Selection Result
(0) OFF
(1) - (7) 1 - 7 DAYS
(8) 30 DAYS
zFactory Default is set as (0), OFF.
Command 44
Mobility Timer
This function monitors user movement around
the premises and sends an inactivity report to
the Monitoring Center if the user fails to reset
the inactivity timer.
zThis will disable or enable the Inactivity
Timer with selectable count down periods.
Options are:
Function
Selection Result
(0) DISABLE
(1) 12HR
(2) 24HR
zFactory Default is set as (0), DISABLE.
<
<N NO OT TE E> >
)The Mobility Timer counting down can
be reset by:
1. Pressing the RESET button on
CTC-1041RV Pro, or,
2. Movement detected by PIR
Detector
)When Mobility Timer expires and no
reset signal is received, CTC-1041RV
Pro starts to emit one long beep every
5 minutes to alert the user. After 30
minutes, if reset signal is not received,
a mobility alarm reporting will be made.
)The reporting method for mobility
alarm is the same as the emergency
alarm. The report will be sent based on
your reporting methods.
)When (0) is selected, no code is sent
to Monitoring Center.
)When CTC-1041RV Pro is in idle
mode, press and hold the green reset
button for 16 seconds, until you hear a
long beep. Then release the button;
the Mobility function will be disabled.
Command 45
Follow-On Mode Choice
zThis Command is only available for Digital
reporting with Command #38 set as (0) or
(2).
zIt is used to select the Follow-On Choice
for CTC-1041RV Pro after it has made a
report to the Monitoring Center.
zAfter reporting, CTC-1041RV Pro can wait
for further commands, or enter a Two-Way
Full Duplex Communication, or Listen-In
Half Duplex Communication immediately
according to the setting under this
command:
Function
Selection Result
(0) WAIT
COMMAND
(1) LISTEN
(2) TWO WAY
zFactory Default is set as (2), TWO WAY.
<
<N NO OT TE E> >
)When (0)is selected, after CTC-
1041RV Pro has made a report to the
Monitoring Center, it will wait for 1-10
minutes (set by Command 46), and
then follows the DTMF commands that
are received from the Central
Monitoirng Station for action.
If no command is received after the

14
waiting period, the system will
automatically return to Idle mode.
)When (1)is selected, after CTC-
1041RV Pro has made a report to the
Monitoring Center, it will automatically
enter Listen-In Half Duplex for 1-10
minutes (set by Command 46) allowing
the Monitoring Center Personnel to
listen in to what is happening on the
other side.
)When (2) is selected, after CTC-
1041RV Pro has made a report to the
Monitoring Center, it will immediately
enter a Two-way Full-duplex
Communication mode for 1-10
minutes (set by Command 46), that
gives the user the ability to speak
directly with the Monitoring Center
Personnel.
)If either Scancom or Tunstall reporting
format is selected, CTC-1041RV Pro
will ignore Command #45 selections. It
will always open a Two-way voice for
Follow-On choice.
)If an alarm is triggered by WTRV, you
have to press the DTMF 2 over 1
second to open the two-way
communication no matter what Follow-
On choice you have set.
Command 46
Follow-On Mode & Two-Way Period
zThis command is used to program the
allowable time duration for Follow-On
mode choice (Commend #45) & Two-way
voice communication period (Speech
mode). It can be set from (01) (1 minute) -
(10) (10 minutes).
Function Selection Result
(01) 1 MINUTE
(02) 2 MINUTES
(03)-(10) 3-10 MINUTES
zFactory default is set as (02) 2 minutes.
The allowable time duration for either Wait
Command, Two-way, Listen-In Only or
Two-way voice comminucation in
Speech mode is two mins. During the 2-
min period, CTC-1041RV Pro will emit two
beeps via the telephone handset to alert
the call recipient the remaining time of 20 &
10 sec. Pressing assigned DTMF key can
extend another 1-10 minute(s).
Command 47
Off-Set Time
zAfter the Control Panel‘s power is supplied,
the time of the Check-in Report starts
calculating.
zAccording to the setting of Off-Set Time,
the Control Panel will send Check-in
Report once, and then send report
according to the setting of Command 43
－Test call.
Function
Selection Result
(1) 1 Hour
(2) 2 Hour
(3) 3 Hour
(4) 4 Hour
(5) 8 Hour
(6) 12Hour
zFactory default is set as (1) 1 Hour. When
the Off-Set Time is reset in programming
Mode, the time of the Off-Set period will
recalculate.
zOff-Set time Report will be sent only once,
and then the Control Panel sends Check-in
Report according to setting of period test
call, unless the Control Panel restarts or
the Off-Set time is reset.
Command 49
Supervision
This function is not available for the digital
Scancom reporting method.
zThis option is used to enable system
Supervision function. Once enabled, CTC-
1041RV Pro will be able to receive the

15
check-in signals from Wrist Pendants
(WTR-) to indicate their proper functioning.
Function
Selection Result
(0) Disable
(1) 4 Days
(2) 5 Days
(3) 6 Days
(4) 7 Days
(5) 8 Days
(6) 9 Days
(7) 10 Days
(8) 30 Days
zFactory default is set as (0) Disable. No
code is sent to Monitoring Center.
zWhen the supervisory timer expires and no
supervision signal is received from WTR-,
the supervisory alarm reporting will be
made.
zThe reporting method for supervisory alarm
is the same as the emergency alarm. The
report will be sent based on your reporting
methods.
Command 80-84
Remove Devices
zCTC-1041RV Pro can be programmed to
remove ALL previously learnt devices by
entering (80) followed by (＃). The system
will emit an acknowledging beep over the
phone for the user.
zCommand (81) is used to remove Pendant
# 1 (learnt-in by Command 91)
zCommand (82) is used to remove Pendant
# 2 (learnt-in by Command 92).
zCommand (83) is used to remove Silent
Wrist (learnt-in by Command 93).
zCommand (84) is used to remove Other
Devices (learnt-in by Command 94).
Commands 91
Learn-In Pendant #1
zOnly one Pendant can be learnt into CTC-
1041RV Pro by using Command #91.
zThis command is only used for learning
WTR- series.
zFor learning Pendant #1:
Step 1: Enter 91 + # on the phone set, then
a short beep will be heart via the
phone set.
Step 2: Press the Pendant Button within 60
sec.
)Learning can only be completed
within the signal reception range of
CTC-1041RV Pro.
)If no signal is received within 60
sec, CTC-1041RV Pro will emit a
long beep and automatically
returns to Programming mode.
Step 3: CTC-1041RV Pro will emit 2 beeps
to indicate that Pendant #1 is
learnt-in successfully.
)Adding a Pendant for a second
time is prohibited unless it is
removed from the system first.
)If one long beep is emitted
instead of 2 beeps, it indicates:
9The device has already been
learnt-in.
9Another device has been learnt-
in before.
<
<N NO OT TE E> >
)WTRV is not able to learn-in under
this command.
Commands 92
Learn-In Pendant #2
zOnly one Pendant can be learnt into CTC-
1041RV Pro by using Command #92.
zThis command is only used for learning
WTR- series.
zFor learning Pendant #2:
Step 1: Enter 92 + # on the phone set, then

16
a short beep will be heart via the
phone set.
Step 2: Press the Pendant Button within 60
sec.
)Learning can only be completed
within the signal reception range of
CTC-1041RV Pro.
)If no signal is received within 60
sec, CTC-1041RV Pro will emit a
long beep and automatically
returns to Programming mode.
Step 3: CTC-1041RV Pro will emit 2 beeps
to indicate that Pendant #2 is
learnt-in successfully.
)Adding a Pendant for a second
time is prohibited unless it is
removed from the system first.
)If one long beep is emitted
instead of 2 beeps, it indicates:
9The device has already been
learnt-in.
9Another device has been learnt-
in before.
<
<N NO OT TE E> >
)WTRV is not able to learn-in under
this command.
Commands 93
Learn-In Silent Pendant
zOnly one Silent Pendant can be learnt into
CTC-1041RV Pro by using Command #93.
When CTC-1041RV Pro received the alarm
signal from the Silent Pendant learn into by
command 93, CTC-1041RV Pro will not emit
any warning beeps during Reporting.
zFor learning Silent Pendant:
Step 1: Enter 93 + # on the phone set, then
a short beep will be heart via the
phone set.
Step 2: Press the Pendant Button within 60
sec.
)Learning can only be completed
within the signal reception range of
CTC-1041RV Pro.
)If no signal is received within 60
sec, CTC-1041RV Pro will emit a
long beep and automatically
returns to Programming mode.
Step 3: CTC-1041RV Pro will emit 2 beeps
to indicate that Silent Pendant is
learnt-in successfully.
)Adding a Pendant for a second
time is prohibited unless it is
removed from the system first.
)If one long beep is emitted
instead of 2 beeps, it indicates:
9The device has already been
learnt-in.
9Another device has been learnt-
in before.
9
<
<N NO OT TE E> >
)WTRV is not able to learn-in under
this command.
Commands 94
Learn-In Device
zUp to 7 devices can be learnt into CTC-
1041RV Pro by using Command #94.
zThe available devices that can be learnt-in
Command #94 are:
9PIR Sensor ----- PIR
9Smoke Detector ---- SD
9Carbon Monoxide ---- CO
9Fixed Panic Button ---- PB
9Wrist Transmitter ---- WTR
9Pendant Transmitter ---- WTR
9Water Sensor ---- WS
Step 1: Enter 94 + # on the phone set, then
a short beep will be heard via the
phone set.
Step 2: Press the learn button on the
device within 60 sec.
)Learning can only be completed
within the signal reception range of
CTC-1041RV Pro.
)If no signal is received within 60
sec, CTC-1041RV Pro will emit a
long beep and automatically

17
returns to Programming mode.
Step 3: CTC-1041RV Pro will emit 2 beeps
to indicate the device is learnt-in
successfully.
)Adding a Pendant for a second
time is prohibited unless it is
removed from the system first.
)If one long beep is emitted
instead of 2 beeps, it indicates:
9The device has already been
learnt-in.
9When an 8th device is attempted
to learn-in.
Step 4: Repeat steps 1-3 until all devices
are learnt-in.
<
<N NO OT TE E> >
)Adding a device for a second time is
prohibited unless it is removed from
the system first.
)WTRV is not able to learn-in under
this command.
Command 98
Factory Default Reset
zTo Reset CTC-1041RV Pro to factory
default settings, enter (98) and then (#).
zAfter one short beep, continue by entering
(ÀÀ) and then end with another (#), one
beep will be heard for termination.
zOnce the Factory Default Reset is
executed, all the programmed data is
returned to its default value and all the
devices that have been learnt-in are
removed. You have to do the programming
and learn-in the device one by one again.
Command 99
Exit Programming Mode
zEnter (99) and (#), after one short beep,
CTC-1041RV Pro exits the Programming
Mode and returns to idle mode.
4. Operation
4.1. Idle Mode
When the system is in Idle Mode, CTC-
1041RV Pro is ready to execute the following
functions:
4.1.1. Auto-Answer Incoming Phone
Calls
This function is only available when Command
#31 is set as ON (factory default is OFF).
zFor an Incoming telephone call, CTC-
1041RV Pro will emit cycles of 2 quick
beeps.
zUser can answer the call either by
pressing the Pendant Button or the RED
HELP BUTTON on CTC-1041RV Pro.
zUser can also remotely answer the call by
pressing the Pendant Button on the
Talking Pendant (WTRV).
zOnce CTC-1041RV Pro answers the call,
it will open a Two-Way Voice
Communication. The RED HELP
BUTTON illuminates.
<
<N NO OT TE E> >
)To hang-up, press and hold the Pendant
Button for 5-8 seconds again or the
RESET button on CTC-1041RV Pro.
)1 to 10 minutes (set by Command 46)is
allowed for each call.
4.1.2. Non-Emergency Speech Call
zThis function is only available when
Command #7 is programmed.
Step 1. From Idle mode, press and hold the
RESET button for 3 seconds until
CTC-1041RV Pro emits a short beep.
Step 2. Release the button and one short
beep will sound. CTC-1041RV Pro
dials the phone number entered in
Command #7.
<
<N NO OT TE E> >
)When 5 short beeps (warning beeps)
sound instead of a short beep, it means
CTC-1041RV Pro is not in idle mode and it
is not allowed to use non-emergency call
function.