Garland CXBE12 User manual

Part #4532096 Rev 6 (25 Oct 2013)
INSTALLATION &
OPERATION MANUAL
ELECTRIC DUAL SIDE
CLAMSHELL BROILER
MODEL: CXBE12
THIS EQUIPMENT MUST BE INSTALLED AND COMMISSIONED BY A PROFESSIONAL, FACTORY-TRAINED
TECHNICIAN.
THIS EQUIPMENT MUST BE OPERATED UNDER AN APPROVED HOOD SYSTEM ONLY.
PLEASE READ ALL SECTIONS OF THIS MANUAL AND
RETAIN FOR FUTURE REFERENCE.
THIS PRODUCT HAS BEEN CERTIFIED AS COMMERCIAL
COOKING EQUIPMENT AND MUST BE INSTALLED BY
PROFESSIONAL PERSONNEL AS SPECIFIED.
INSTALLATION AND ELECTRICAL CONNECTION MUST
COMPLY WITH CURRENT CODES:
IN CANADA - THE CANADIAN ELECTRICAL CODE PART
1 AND / OR LOCAL CODES.
IN USA – THE NATIONAL ELECTRICAL CODE ANSI /
NFPA – CURRENT EDITION.
ENSURE ELECTRICAL SUPPLY CONFORMS WITH
ELECTRICAL CHARACTERISTICS SHOWN ON THE
RATING PLATE.
For Your Safety:
Post in a prominent location, instructions to be
followed in the event the user smells gas. This
information shall be obtained by consulting your
local gas supplier
FOR YOUR SAFETY:
DO NOT STORE OR USE GASOLINE OR
OTHER FLAMMABLE VAPORS OR LIQUIDS
IN THE VICINITY OF THIS OR ANY OTHER
APPLIANCE
WARNING:
IMPROPER INSTALLATION, ADJUSTMENT,
ALTERATION, SERVICE OR MAINTENANCE
CAN CAUSE PROPERTY DAMAGE, INJURY,
OR DEATH. READ THE INSTALLATION,
OPERATING AND MAINTENANCE
INSTRUCTIONS THOROUGHLY
BEFORE INSTALLING OR
SERVICING THIS EQUIPMENT
MANUFACTURED EXCLUSIVELY FOR CHICK-FIL-A BY
GARLAND COMMERCIAL RANGES
http://www.garland-group.com/

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
Part #4532096 Rev 6 (25 Oct 2013)
Page 2
IMPORTANT INFORMATION
WARNING:
THIS PRODUCT CONTAINS CHEMICALS KNOWN TO THE STATE OF CALIFORNIA TO CAUSE CANCER AND/OR BIRTH
DEFECTS OR OTHER REPRODUCTIVE HARM. INSTALLATION AND SERVICING OF THIS PRODUCT COULD EXPOSE
YOU TO AIRBORNE PARTICLES OF GLASS WOOL/CERAMIC FIBERS. INHALATION OF AIRBORNE PARTICLES OF
GLASS WOOL/CERAMIC FIBERS IS KNOWN TO THE STATE OF CALIFORNIA TO CAUSE CANCER. OPERATION OF
THIS PRODUCT COULD EXPOSE YOU TO CARBON MONOXIDE IF NOT ADJUSTED PROPERLY. INHALATION OF
CARBON MONOXIDE IS KNOWN TO THE STATE OF CALIFORNIA TO CAUSE BIRTH DEFECTS OR OTHER
REPRODUCTIVE HARM.
Contact
Us
Please feel free to contact
Us at 1-855-586-1542
KEEP APPLIANCE AREA FREE AND CLEAR OF COMBUSTIBLES.

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL
Part #4532096 Rev 6 (25 Oct 2013) Page 3
CONTENTS
WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
SHIPPING DAMAGE CLAIM PROCEDURE . . . . . . . . . . . . . . . . .4
SAFETY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
DIMENSION SPECIFICATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Dimensions: Broiler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
CLAMSHELL BROILER SPECIFICATION . . . . . . . . . . . . . . . . . . .7
Shipping Dimensions and Weight. . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Electrical Input Specications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Packing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Temporary Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
INSTALLATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Rating Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Positioning and Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Appliances Equipped with Casters . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Air Supply and Ventilation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
ELECTRICAL CONNECTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Electrical Grounding Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Important Electrical Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
CLAMSHELL BROILER START UP . . . . . . . . . . . . . . . . . . . . . . . .12
Temperature Verication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
THERMOCOUPLE LOCATIONS DIAGRAM. . . . . . . . . . . . . . . .13
LOWER THERMOCOUPLE LOCATIONS . . . . . . . . . . . . . . . . . .14
UPPER THERMOCOUPLE LOCATIONS . . . . . . . . . . . . . . . . . . .14
LATCH SYSTEM INTERNAL OPERATION - A, UNLATCHING15
LATCH SYSTEM INTERNAL OPERATION - B, LATCHING . . .16
CLAMSHELL BROILER ACCESSORIES . . . . . . . . . . . . . . . . . . . .17
ACCESSORIES INSTALLATION. . . . . . . . . . . . . . . . . . . . . . . . . . .18
USE AND CARE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Service Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Service and Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
CLEANING AND MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . .21
Daily Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Weekly Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
CHICKEN PRODUCT PLACEMENT. . . . . . . . . . . . . . . . . . . . . . .26
CHICKEN / NUGGETS PRODUCT PLACEMENT . . . . . . . . . . .27
BACON / SAUSAGE PRODUCT PLACEMENT . . . . . . . . . . . . .28
DESCRIPTION OF CLAMSHELL BROILER CONTROL . . . . . .30
easyToUCH™ OVERVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Clamshell Broiler Operating Modes:. . . . . . . . . . . . . . . . . . . . . . . . . 31
Cook Cycle Changes: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
OTHER easyToUCH™ SCREENS. . . . . . . . . . . . . . . . . . . . . . . . . .31
Temperatures:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Warnings and Alerts: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Grates Open: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Shutdown: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Cleaning Reminders: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
START UP COOKING:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
COOKING A RECIPE: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
CHANGES TO A RECIPE COOK CYCLE:. . . . . . . . . . . . . . . . . . . . . . . . 35
SLEEP MODE:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
SETTINGS MODE:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
TROUBLESHOOTING STEPS . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
Part #4532096 Rev 6 (25 Oct 2013)
Page 4
WARRANTY
Please note that the Garland equipment was carefully inspected and packed by skilled personnel before leaving
the factory. The transportation company assumes full responsibility for safe delivery upon acceptance of the
equipment. What to do if the equipment arrives damaged:
1. File a claim immediately regardless of the extent of damage.
2. Be sure to note, “visible loss or damage,” on the freight bill or express receipt and have the person making
the delivery sign it.
3. Concealed loss or damage: if damage is unnoticed until the equipment is unpacked, notify the freight
company immediately, (within 15 days), and le a concealed damage claim.
SHIPPING DAMAGE CLAIM PROCEDURE
This warranty covers defects in material and workmanship under normal use providing that:
1. the equipment has not been accidentally or intentionally damaged, altered or misused;
2. the equipment is properly installed, adjusted, operated and maintained in accordance with national and
local codes and in accordance with the installation instructions provided with this product;
3. the warranty serial number axed to the appliance by Garland has not been defaced, obliterated or removed;
4. an acceptable report for any claim under this warranty is supplied to Garland;
The equipment warranty coverage remains in force for a period of one (1) year (parts and labor) from the date
the product is rst put into operation.
The Garland Group agrees to repair or replace, at it’s option, any part that proves to be defective in material or
workmanship at no charge for the part or normal labor.
We assume no responsibility for installation, adjustments, diagnosis, or normal maintenance such as: lubrication
of springs or valves.
We assume no responsibility for travel costs beyond two (2) hours and 100 miles/150Kms round trip, travel other
than overland, and overtime costs of repair.
We exclude broken glass, paint and porcelain nish, surface rust, gasket material, ceramic material, light bulbs
and fuses from normal coverage.
We exclude damage or dysfunction caused by re, ood, and like “Acts of God” that are beyond the control of
The Garland Group.
We exclude failures caused by erratic voltage or gas supplies.
The Garland Group will only cover the cost of the parts replacement and/or service.
This warranty is limited and is in lieu of all other warranties, expressed or implied. The Garland Group, our
employees, or our agents shall not be held liable for any claims of personal injury or consequential damage or loss.
This warranty gives you specic legal rights, and you may have other rights which vary from state to state.
Do not use abrasive materials on the chrome surface, such abrasive scouring pads. Using abrasive materials
will void your warranty
Do not use this unit outdoors, operating unit outdoors will void your warranty.
Do not remove any permanently axed labels, warnings or data plates from the appliance as this may invalidate
the Garland warranty.
Garland recommends a Preventative Maintenance Program which is essential to extends the life of the
equipment.

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL
Part #4532096 Rev 6 (25 Oct 2013) Page 5
SAFETY
• DISCONNECT ELECTRICAL SUPPLIES BEFORE OPENING PANELS FOR SERVICING.
• KEEP THE APPLIANCE AREA FREE AND CLEAR FROM COMBUSTIBLES.
• DO NOT OBSTRUCT THE FLOW OF COMBUSTION AND VENTILATION AIR (if applicable).
This appliance is for professional use and shall be used only by qualied personnel.
Warning: Accessible parts may become hot during use. Young children should be kept away. This appliance is not
intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance
by a person responsible for their safety.”
CAUTION: THIS EQUIPMENT MUST ONLY BE OPERATED UNDER AN APPROVED HOOD SYSTEM IN ACCORDANCE
WITH LOCAL REGULATIONS IN FORCE. THIS UNIT IS INTENDED FOR INDOOR USE ONLY.
THIS PRODUCT IS NOT AUTHORIZED FOR HOME OR RESIDENTIAL USE. GARLAND WILL NOT PROVIDE SERVICE,
WARRANTY, MAINTENANCE, OR SUPPORT OF ANY KIND OTHER THAN IN COMMERCIAL APPLICATIONS.
Do not operate the broiler unless it has been commisioned (Start-Up) by a Factory Authorized Service Center.
Do not operate the broiler without reading this operation manual.
Do not operate the broiler unless it has been properly installed and grounded.
Do not operate the broiler unless all service and access panels are in place and fastened properly.
Do not use an extension cord to connect this appliance to a power supply.
Do not use this appliance if the power cord is damaged. Do not attempt to repair a damaged power cord.
Caution! Use care when moving this unit. This unit cannot be dropped as it will impact the performance of the
electronics.
Take care not to expose the power cord to heat (i.e. near the ue, etc.) and be careful not to damage the cord by
pinching or rubbing on sharp edges.
Do not clean the broiler with a power washer. This appliance is not approved for power washing.
The appliance generates signicant amounts of heat and the operator should take care when touching accessible
surfaces that are likely to get hot. Surfaces close to the cooking surface including side panels may get hot enough
to burn skin.
Do not attempt to service this appliance unless you are a qualied service technician.
This appliance is intended for commercial use only and should only be operated by fully trained and qualied personnel.
The electrical power supply must be disconnected prior to cleaning or any maintenance or service work being done
on the appliance.
Do not sit or stand on the appliance under any circumstances. Serious injury and damage to the appliance and/or
property could result.
Warning: The broiler rack will get extremely hot. Even close up it will not appear to be hot but will burn you if you
touch it.

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
Part #4532096 Rev 6 (25 Oct 2013)
Page 6
DIMENSION SPECIFICATION
Dimensions: Broiler
MODEL HEIGHT* WIDTH DEPTH
inches mm inches mm inches mm
CXBE12 49 1245 12.5 318 37.8 960
* Height shown to top of the exible conduit and therefore indicated as approximate.
1245
49
APPROXIMATE
259
10.2
323
12.7
COOKING SURFACE
989
38.9
APPOXIMATE
591
23.3 198 7.8
152
6.0
801
31.6
839
33.0
±0.5[12.7] FOR LEVEL
ADJUSTMENT(FRONT CASTERS ONLY)
606
23.8
91
3.6
207
8.2
960
37.8
318
12.5

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL
Part #4532096 Rev 6 (25 Oct 2013) Page 7
CLAMSHELL BROILER SPECIFICATION
Shipping Dimensions and Weight
MODEL
SHIPPING DIMENSIONS
inches (mm)
Length Width Height
CXBE12
43 1/2”
(1105mm)
27 3/8”
(695mm)
49 5/8”
(1260mm)
Shipping Weight
545 lbs/247 Kg
UNCRATED DIMENSIONS
inches (mm)
Length Width Height
37 13/16”
(960mm)
12 1/2”
(960mm)
49”
(1245mm)
Unit Weight
480 lbs/218 Kg
Electrical Input Specications
MODEL
ELECTRICAL REQUIREMENTS**
Voltage (V) Total kW Frequency
(Hz)
Unbalance 3 phase Amps
per line
L1 L2 L3
CXBE12 208 / 3phase 16.05 60 43.4 43.4 47.0
A 5-feet (1524mm) power supply cord with an integral (NEMA 15-50) plug is provided with each model.
Note: Wiring diagram is supplied with each unit.

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
Part #4532096 Rev 6 (25 Oct 2013)
Page 8
INTRODUCTION
GARLAND RECOMMENDS THAT INSTALLATION, MAINTENANCE AND REPAIRS BE DONE BY AN
AUTHORIZED SERVICE AGENCY, OTHERWISE THE WARRANTY WILL BE DEEMED NULL AND
VOID. FOR A LIST OF AUTHORIZED SERVICE AGENTS, REFER TO THE GARLAND WEB SITE AT
http://www.garland-group.com.
This appliance should be given regular care and maintenance to operate at peak performance and
maximum energy eciency. It is recommended that the unit be inspected every 6 months by a
certied service technician for proper operation and performance. Remember“regular maintenance
ensures peak performance.”
Every broiler is inspected and tested at the factory prior to shipment.
Packing
The product is shipped in a substantial crate with
the broiler in vertical position. Casters are factory
installed on the broiler. Garland places the unit/
accessories in the crate in a neat and organized
manner and in such a way as to eliminate
damage from movement, rubbing etc.
Check crate for any visible damage sustained
during transit.
It is recommended to remove crate when the
clamshell broiler is inside the kitchen.
Unpacking
CAUTION
Heavy load
Use of lifting aids
and proper lifting
technique required
Carefully remove unit from crate and thoroughly
inspect it for any visible or concealed damage.
Report any damage immediately to your carrier
to le the appropriate freight claims. For more
information, see page 4. Push or pull broiler must
be taken care to see that the broiler does not tip
over.
Do not remove any permanently axed labels,
warnings or data plates from the appliance as
this may invalidate the Garland warranty.
Temporary Storage
Garland provides adequate protection under
normal conditions. The broiler may need
additional protection if it is stored near salt water,
a tropical area, or other unfavorable conditions.
You must contact Garland immediately if these
conditions occur.
Safety
It is essential that the instructions in this manual
be strictly followed for the safe and economical
operation of the equipment. Should it be
known or suspected that a fault exists with the
appliance, then it must not be used until the fault
is rectied by a authorized or certied service
person.
This appliance provides a sleep mode which
ensures the unit avoids overheating when idle.

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL
Part #4532096 Rev 6 (25 Oct 2013) Page 9
INSTALLATION
THIS PRODUCT IS NOT AUTHORIZED FOR HOME OR RESIDENTIAL USE. GARLAND WILL NOT PROVIDE
SERVICE, WARRANTY, MAINTENANCE, OR SUPPORT OF ANY KIND OTHER THAN IN COMMERCIAL
APPLICATIONS.
General
In the United States the installation must comply
with the latest edition of the National Electrical
Code ANSI/NFPA 70 – latest edition and/or local
Codes to assure safe and ecient operation.
In Canada, the installation must comply with
local codes and CSA B149.1 and handling Code
–latest edition and the Canadian Electrical Code
C22.1 – latest edition.
In other countries installation must be carried out
by a factory authorized service representative
according to the relevant regulations, codes of
practice and the related requirements of the
country of destination.
Adequate clearance must be provided for
servicing and proper operation.
If you have any questions regarding the
installation of this unit, contact the Garland
Service Department at (855)-586-1542 or Garland
Regional Service Managers.
Rating Plate
Two (2) rating plates will be intalled on each unit,
and they can be found:
a. Inside the front panel under the electronic
touch control.
b. Outside the right side panel, lower left side.
ab
If service or replacement parts
are needed, refer to the model
number (including prex &
sux letters/numbers) and
serial number on the rating
plate when in contact with the
factory or authorized service
agency. These numbers ensure
proper unit identication, faster
and more accurate service.
Positioning and Setup
CAUTION
Heavy load
Use of lifting aids
and proper lifting
technique required
The unit is very heavy (500 Lbs) so some form of
mechanical assistance is recommended to lift
and position the broiler.
The unit is designed to be placed on a smooth
and level oor built to withstand the weight
of the fully laden appliance. To comply with
NSF Sanitation Standards the unit must stand
on casters for ease of mobility during cleaning
procedures.
Appliances Equipped with Casters
All broilers are shipped with casters intalled
in place, however some adjustment may be
required to level the unit. The front casters are
adjustable swivel casters with brakes. The rear
casters are xed. Garland recommends installing
restraining chains/cables from the oor/wall to
the rear of the unit. These restraints limit the
mobility of the appliance.
FRONT CASTER WITH BRAKE REAR CASTER WITHOUT BRAKE

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
Part #4532096 Rev 6 (25 Oct 2013)
Page 10
INSTALLATION, continuation
Air Supply and Ventilation
VENTILATION REQUIREMENTS MAY BE SUBJECT TO LOCAL BUILDING AND FIRE CODES. CONSULT
LOCAL AUTHORITIES HAVING JURISDICTION.
This broiler appliance must be vented properly
to operate correctly and safely. Due to the
extremely high temperature a re safety system
should be installed. In addition, frequent
cleaning of the vent hood and the appliance
greatly reduces any re risk.
For any commercial cooking appliance, means
must be provided to exhaust combustion
waste products, steam, etc. to the outside of
the building. Proper ventilation is essential for
optimum performance.
Air movement should be checked during
installation. There must be adequate air
intake into the building to compensate for
the amount of air removed by the ventilation
system. Without a proper balance, abnormal
atmospheric pressure will occur, aecting burner
and appliance performance. If air movement is a
concern, adjustments should be made to correct
the problem by Factory authorized service
technician.
HAVING DIFFICULTY OPENING DOORS THAT
EXIT THE BUILDING IS AN INDICATION THAT THE
BUILDING HAS A PROBLEM WITH AIR MOVEMENT.
Do not use fans to blow air directly at the
appliance. This can create air cross-currents
and/or excessive drafts that interfere with the
operation of the unit.

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL
Part #4532096 Rev 6 (25 Oct 2013) Page 11
ELECTRICAL CONNECTION
DISCONNECT THE POWER SUPPLY BEFORE SERVICING.
HIGH
VOLTAGE
IMPORTANT: The appliance must be electrically
grounded in accordance with local codes, or in
the absence of local codes, with the National
Electrical Code ANSI/NFPA70, or the Canadian
Electrical Code CSA C22.2, as applicable.
Electrical Grounding Instructions
The appliance is equipped with a standard Nema
15-50 plug with appropriate strain relief for your
protection against shock hazard and should be
plugged directly into a properly grounded three
prong receptacle. Do not cut or remove the
grounding prong from this plug.
Important Electrical Precautions
Never touch anything that is powered by
electricity when your hands are wet.
It is recommended to allow enough slack on the
electrical cord to allow the appliance to be pulled
out for proper regular cleaning and maintenance.
DO NOT USE AN EXTENSION CORD TO CONNECT
THIS UNIT TO A POWER SUPPLY.
DO NOT USE THIS APPLIANCE IF THE POWER
CORD IS DAMAGED.
DO NOT ATEMPT TO REPAIR A DAMAGED POWER
CORD.
DO NOT EXPOSE THE POWER CORD TO HEAT OR
SHARP EDGES.
DO NOT OPERATE BROILER IF THE CORD HAS
BEEN PINCHED OR HAS BEEN DAMAGED AS A
RESULT OF RUBBING ON SHARP EDGES.

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
Part #4532096 Rev 6 (25 Oct 2013)
Page 12
IMPORTANT NOTE:
Prior to installation, check the electrical supply to ensure input voltage and phase match the
equipment - voltage rating and phase. Many local codes exist and it is the responsibility of the
owner/installer to comply with these codes.
Certied
Installer
Ensure power supply is connected to the
appliance.
Remove all factory applied protective material
by washing with hot water, mild detergent, or a
soap solution.
NOTE: Each clamshell broiler has been factory
tested and adjusted prior to shipment. It may
be necessary to further adjust the unit as part
of a proper installation. Such adjustments are
the responsibility of the installer. Adjustments
are not considered to be defects in material and
workmanship and are not covered under the
original equipment warranty.
Temperature Verication
HOT SURFACE
Grill Temperatures
Will Cause Severe
Burns
Embedded heating elements and thermocouples
in ductile cast iron grates allow a maximun
temperature of 600°F/316°C .
Infrared heating elements allow for a maximum
temperature of 800°F /427°C.
Must clean upper and lower clamshell broiler
cooking surface.
1. The upper and lower clamshell broiler should
be at operating temperatures to perform
this calibration procedure (approximately 30
minutes).
2. Place temperature probe over the
thermocouples as per gure #1 (under:
thermocouple locations diagram). Allow 5 to
10 seconds for the pyrometer to respond and
stabilize temperature.
3. Temperature delta between pyrometer and
controller must be +/- (200F). If temperature
delta between pyrometer and controller
is greater than +/- (200F), call Garland
Technical Service Group at 1- 855-586-
1542.
CLAMSHELL BROILER START UP

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL
Part #4532096 Rev 6 (25 Oct 2013) Page 13
THERMOCOUPLE LOCATION
COOKING AREA
-TOP-
2.35”
2.35
14.73”
7.23
”
RL
COOKING AREA
-BOTTOM-
RL
2.72”
2.72”
14.92”
7.68”
GRILL FRONT
HOT SURFACE
Grill Temperatures
Will Cause Severe
Burns
A
A = Bottom Left Rear
B = Bottom Right Front
C = Top Right Rear
D = Top Left Front
B
C
D
Figure #1
THERMOCOUPLE LOCATIONS DIAGRAM

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
Part #4532096 Rev 6 (25 Oct 2013)
Page 14
LOWER THERMOCOUPLE LOCATIONS
UPPER THERMOCOUPLE LOCATIONS

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL
Part #4532096 Rev 6 (25 Oct 2013) Page 15
LATCH SYSTEM INTERNAL OPERATION - A, UNLATCHING
Check list for the top platen grate latch mechanism and the to the cowl assembly:
HOT SURFACE
Grill Temperatures
Will Cause Severe
Burns
PPE
Approved Personal
Protective Equipment
Must be worn
How to un-latch top grate from cowl assembly.
Untighten knob counterclockwise aproximately ve
turns (as shown in gure #1), until grate will drop
aproximately 1/4”to a safety lock, not allowing the
grate to drop all the way down (as shown in gure
#2).
Latch
Grate
Cowl Ass'y
Figure #1 shows the latch system locked in place.
1/4" drop
Figure #2 shows the latch system in safety place.
Simultaneously push the grate up while pulling the
knob out to release the grate as shown in gure
#3. (knob does not come out of the cowl assembly)
Grate can now separate from the cowl assembly.
Keep holding the grate until the resting position.
Pull
Figure #3 shows the latch completely un-latched
from the cowl assembly.
Important note: Hand support should be
maintained until the grate is fully locked in closed
or open resting position, to prevent the sudden
drop of the grate assembly.

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
Part #4532096 Rev 6 (25 Oct 2013)
Page 16
LATCH SYSTEM INTERNAL OPERATION - B, LATCHING
HOT SURFACE
Grill Temperatures
Will Cause Severe
Burns
PPE
Approved Personal
Protective Equipment
Must be worn
How to latch the top grate to cowl assembly.
While pulling the knob, with the other hand lift up the
upper grate, (as shown in gure #4).
Note: Ensure the upper grease shield is in the right
place aligning the two notches as shown above.
Pull
Figure #4 shows the grate getting in place to be latched.
Push
Figure #5 shows the latch system passing through safety
lock area.
Push knob until pass the safety lock and into the locking
position, moving the grate slightly up/down.
Figure #6 shows the latch completely latching the grate
to the cowl assembly. Turn knob approximately 5 turns,
until you feel resistance.
Important note: Hand support should be maintained
until the grate is fully locked in place, to prevent the
sudden drop of the grate assembly.
How to check:
Knob should be turned
clockwise only nger tight.
Ensure the bracket is tight,
in place and there is no
gap on either side of the
bracket.
Incorrect:
Grate not in place, front side too low compared to rear
side.
Correct:
Grate in place, with consistent gap.

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL
Part #4532096 Rev 6 (25 Oct 2013) Page 17
CLAMSHELL BROILER ACCESSORIES
Front Tray
Oil Roller Handle
Cambro Insert
(not used on broiler)
Oil Roller
Disposable Front Tray
Brush Holder
Brush Handle
Hi Temperature
Grill Brush
Nugget Rack
Nugget Rack Holster
Scraper (not stored on broiler)
Note: Accessories will be available for the broiler launch period and later could be purchased through
the Chick Fil A warehouse. (subject to change)
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INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
Part #4532096 Rev 6 (25 Oct 2013)
Page 18
ACCESSORIES INSTALLATION
1
2
3
9
8

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL
Part #4532096 Rev 6 (25 Oct 2013) Page 19
USE AND CARE
Operation
IF FOR ANY REASON THE ELECTRICAL POWER IS INTERRUPTED OR THE CIRCUIT BREAKER IS TURNED
OFF, TURN THE POWER OFF TO THE APPLIANCE BY SWITCHING THE MAIN POWER SWITCH OFF.
CONTACT A FACTORY AUTHORIZED SERVICE REPRESENTATIVE BEFORE ATTEMPTING TO RESTORE
THE POWER. FOR A LIST OF AUTHORIZED SERVICE AGENTS, REFER TO THE GARLAND WEBSITE AT
http://www.garland-group.om
Shutdown
Turn main switch to the“OFF”,“0” position
For extended shut down periods, turn main
switch“OFF” “0”position, and unplug the
electrical power cord.
NOTE: Do not abuse the appliance by leaving at
high temperature setting when not required.
Warnings
Do not use an extension cord to connect this
appliance to a power supply.
Do not use this appliance if the power cord is
damaged.
Do not attempt to repair a damaged power cord.
Do not expose the power cord to heat (i.e. near
the ue, etc.) and be careful not to damage the
cord by pinching or rubbing on sharp edges.
Do not clean the unit with a power washer.
This appliance is not approved for power
washing.
HOT SURFACE
The appliance generates
signicant amounts of heat and
the operator should take care
when touching accessible surfaces
that are likely to get hot. Areas
close to the cooking surface
including side panels may get hot enough to
burn skin.
Do not attempt to service this appliance unless
you are a factory authorized service technician as
it will void your warranty.
This appliance is intended for commercial use
only and should only be operated by fully trained
and qualied personnel.
The electrical power supply must be
disconnected prior to cleaning, maintenance or
service.
Do not sit or stand on the appliance under any
circumstance. Serious injury and damage to the
operator, appliance and/or property could result.
Do not operate the appliance unless all panels
and covers are installed.
Ensure that the unit does not contain food debris
or is obstructed in any way. A clean cooking
surface is imperative for proper operation.
Use only stainless steel, wood or plastic tools as
supplied to scrape o heavy deposits or oil.
Do not use generic steel scrapers or knives, as
iron particles may become embedded and rust.
NEVER USE STEEL WOOL.
The Grease Box should be emptied as required.
Do not allow it to overll.

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
Part #4532096 Rev 6 (25 Oct 2013)
Page 20
USE AND CARE, continuation
Do not cool o a hot broiler with ice. The use of
ice may damage the castings, crack the welds, or
warp the broiler grate castings which will void
the warranty.
Once the unit has cooled, external stainless steel
panels should be cleaned using a mild detergent
and/or a food-safe liquid cleaner designed to
clean stainless steel. If necessary to use a non-
metallic scouring pad, always rub in the direction
of the grain in the metal to prevent scratching.
Wash a small area at a time and rinse the
washed area with a clean sponge dipped into a
disinfectant and wipe dry with a soft clean cloth
before it can dry.
It is recommended to clean the control screen
only with a damp soft cloth.
Use only stainless steel, wood or plastic tools
to scrape o heavy deposits or oil. Do not use
ordinary steel scrapers or knives, as iron particles
may become embedded and rust. NEVER USE
STEEL WOOL.
The Grease Box should be emptied as required.
Do not allow it to overll.
Rinse with clean water and wipe away residue
with a clean, dry cloth.
Scrape the grease trough and chute, directing
any grease/debris into the grease drawer. Once
cool enough to handle, empty grease drawer,
scraping out stubborn grease/debris and wash
drawer in a hot soapy solution.
Service Maintenance
Any maintenance involving the disassembly of components should be performed by a factory
authorized service technician as part of a regular kitchen maintenance program. Regular (at least
6 month intervals) inspection should be done to verify performance and make any necessary
adjustments to the appliance. In addition, cleaning behind the front panel should also be done by
factory authorized service technician during regular maintenance.
Service and Parts
If for any reason this appliance requires service, contact The Garland Technical Service Department
at 1-855-586-1542. All repairs must be performed by a qualied technician, using genuine Garland
replacement parts or there will be a risk of voiding the warranty.
Refer to the rating plate found on the right exterior side of the unit, when calling for service. The plate
contains the model and serial numbers for your appliance. Properly identifying the appliance will
ensure the factory, or your local service agency provide faster and more accurate service.