GE DuraStation Installation guide

DuraStation™ EV Charger User Manual
1 GE Industrial Solutions ©2014 GE Compan All Rights Reserved
GE Energy Management
GE Networked DuraStation
TM
EVSE Charger
Operation and Maintenance

DuraStation™ EV Charger User Manual
2 GE Industrial Solutions ©2014 GE Compan All Rights Reserved
Table of Contents
1 Safety and Compliance 3
1 1 Important Safety Instructions 3
1 2 FCC Requirements 4
2 Notes 4
3 Features 5
3 1 Overview 5
3 1 1 RFID swipe indicator 5
3 1 2 QR Code 5
3 2 Communication Options 7
3 2 1 Integrated Ethernet communications port 7
3 2 2 Integrated WiFi Module option 7
3 2 3 Cellular modem option 7
3 2 4 Payment 8
3 3 Electronics 10
3 3 1 Supplemental overload Protection 10
3 3 2 Ground Fault protection 10
3 3 3 Ground Monitor Interrupter 10
3 3 4 Ventilation Fault 10
3 3 5 Metering 10
3 3 6 RFID 10
3 4 GE WattStation Connect 20
3 4 1 Status 20
3 4 2 Firmware Updates 20
3 5 Technical Details 11
4 Operation 12
4 1 Basic Operational Overview 12
4 2 Configuration 12
4 2 1 Connecting to Configuration Tool 12
4 2 2 Accepting Connection to the Configuration Tool 14
4 2 3 Using the Configuration Tool 17
4 2 4 Common Settings tab 20
4 2 5 Authorization Options 21
4 2 6 GE WattStation Connect Options 23
4 2 7 Network Settings 24
5 Networking 26
5 1 Overview 26
5 2 Terms & Definitions 26
5 3 Network Topologies 28
5 4 Firewall and security considerations 30
5 4 1 Firewalls 30
5 4 2 Proxy Servers 30
6 Kits 31
6 1 Pedestal Assembly Catalog Numbers 31
6 2 Replacement kits 31
7 Trouble-shooting 32
7 1 Fault Icon codes 32
7 2 Hard Faults 32
7 3 Soft Faults 33
7 4 Alarms 34
8 LIMITED WARRANTY FOR GE DuraStation (Pedestal) (“this Warranty”) 35

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1 Safet and Compliance
1.1 Important Safet Instructions
•Read all the instructions before using this product
•Do not put fingers into the electric vehicle connector
•Do not use this product if the flexible power cord or EV cable is frayed, has broken insulation, or
shows any other signs of damage
•Do not use this product if the enclosure or the EV connector is broken, cracked, open, or shows
any other indication of damage
•To reduce the risk of fire, replacement fuses should be of the same type and rating
•Risk of Explosion This equipment has internal arcing or sparking parts which should not be
exposed to flammable vapors It should not be located in a recessed area or below floor level
•This device is intended only for charging vehicles not requiring ventilation during charging
•The Electric Vehicle Supply Equipment (EVSE) must be connected to a centrally grounded system
The ground conductor entering the EVSE must be connected to the equipment grounding lug
inside the charger This should be run with circuit conductors and connected to the equipment
grounding bar or lead on the EVSE Connections to the EVSE are the responsibility of the installer
and purchaser, not GE and must comply with all applicable electrical codes and ordinances
•Risk of electric shock Do not remove cover or attempt to open the enclosure No user serviceable
parts inside Refer servicing to qualified service personnel
WARNING:

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1.2 FCC Requirements
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his/her own expense
Important: Changes or modifications to this product not authorized by GE Industrial Solutions could
affect the EMC compliance and revoke your authority to operate this product
Exposure to Radio Frequency Energy: The radiated power output of the optional IEEE 802 11b/g
wireless radio and optional cellular modem in this device are below the FCC radio frequency exposure
limits for uncontrolled equipment This device should be operated with a minimum distance of at
least 20 cm between the IEEE 802 11b/g wireless and Cellular antennas and a person’s body and
must not be co-located or operated with any other antenna or transmitter by the manufacturer,
subject to the conditions of the FCC Grant
2Notes
This manual is designed to provide you commissioning, preventative maintenance, trouble-shooting and
proper operating instructions for your GE DuraStation Pedestal EVSE charger unit A complete review is
suggested prior to installation and subsequent operation of the product
Reference Documents
Ref. No.
Title
DEH-41709
DuraStation Installation Manual
Before proceeding to the instructions note that throughout this manual are several warnings, cautions and
notes which are highlighted in bold letters Please take time to read these special instructions because they
contain important information regarding protection and safety of personnel and equipment

DuraStation™ EV Charger User Manual
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Owners should contact 1-888-GE-RESOLVE or DuraStation support@ge com for any operational issues with
DuraStation
Users should contact 1-855-4GE-EVSE for any issues
The following symbols are used for important safety information in this document:
3Features
3.1 Overview
The DuraStation Pedestal is a SAE J1772
TM
compliant Level 2 (208 – 240VAC) EVSE and has a 30A maximum
current rating This product will be floor/ground mounted and designed to reside indoors or outdoors (NEMA
type 3R enclosure)
3.1.1 RFID swipe indicator
The RFID swipe indicator is on the top assembly that indicates
where a user should swipe their RFID card
3.1.2 QR Code
The top assembly of the DuraStation has a ¾” x ¾” Quick Response (QR) code label placed under the
top assembly cover, viewable through the top cover Each QR code holds a unique serial number in its
image The QR code serial number is stored in the EVSE’s SBC (Single Board Computer)
An EV driver or EVSE owner can use their iPhone and the GE DuraStation application to scan the QR
code Once the QR code is captured, the application will automatically connect to the GE WattStation
Connect and provide the driver or EVSE owner with access and information for the DuraStation
Figure 3.3
WARNING
:
Denotes operating procedures and practices that may result in
personal injury or loss of life if not correctly followed
CAUTION:
Denotes operating procedures and practices that, If not strictly
observed, may result in damage to, or destruction of equipment
NOTE:
Notes call attention to information that is especially significant in
understanding and operating the equipment

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3.2 Communication Options
The DuraStation has different types of TCP/IP communication interfaces to the customer: Cellular router,
integrated WiFi module or CAT5
3.2.1 Integrated Ethernet communications port
TCP/IP communication over an IEEE 802 3 (a k a “Ethernet”) compliant network between the EVSE and
customer network is available in all EVSE models A single CAT5e or better cable can be run from each
EVSE to a network hub, router or switch in a star configuration
DuraStation Ethernet ports support only 10BASE-T (10 Mbit/s) or 100BASE-TX (100 Mbit/s) network
speeds Installation on networks running at 1000BASE-T (100 Mbit/s) will require that the networks be
configured to support devices that operate at 100 Mbit/s
The maximum length of the communication cables is determined by the CAT5e standard, which
stipulates a maximum length of 100 m (328 feet) If longer runs are required, the use of active
hardware such as a repeater or a switch is necessary
3.2.2 Integrated WiFi Module option
A DuraStation with WiFi communication incorporates a IEEE 802 11b/g compliant radio module EVSE
customers that do not select the WiFi communication option will not receive this radio module The
WiFi module allows the EVSE owner to communicate to GE WattStation Connect over WiFi The WiFi
module will have a connection to attach to the EVSE’s WiFi antenna The WiFi module will support
IEEE 802 11 b/g networks Operation on IEEE 802 11n networks will therefore require that the
networks be configured to support 802 11g devices The WiFi module is disabled when shipped and is
enabled by first connecting to the configuration tool via a CAT5 connection
The IEEE 802 11b/g compliant WiFi radio is certified as an intentional radiator per FCC Part 15 Subpart
C rules and has been granted the following Federal Communication Commission and Industry Canada
(Industrie Canada) identification numbers
Note that a DuraStation that has the WiFi radio and antenna installed cannot utilize the cellular
option
3.2.3 Cellular modem option
The cellular modem will provide wireless communication for a single EVSE over a cellular provider’s
network
Two types of cellular routers are supported offered for the DuraStation: CDMA/EV-DO and GSM/HSPA
Both routers will support speeds up to 3G and default to lower speeds when the maximum is not
available The cellular carrier for the CDMA router is Verizon for US installations and the cellular
carrier for the GSM router is Vodafone for Canada installations All cellular claims are based on the US
coverage map provided by Verizon and Canadian coverage map from Vodafone The cellular router is
powered from the EVSE controller Only one type of the router can be installed in an individual
Pedestal
FCC ID
U9R
-
W2CBW009DI
IC ID
7089
-
W2CBW09D

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GE recommends that customers perform a site survey with a third party to ensure adequate cellular
performance The exact environmental factors of the location and orientation to the nearest cell
tower strongly affect cellular performance
The cellular router is certified as an intentional radiator per FCC Part 15 Subpart C rules and has been
granted the following Federal Communication Commission and Industry Canada (Industries Canada)
identification numbers
Note that a DuraStation that has the cellular modem and antenna installed cannot
utilize the WiFi option
3.2.4 Pa ment
A payment option allows an EVSE owner to provide users who have an online payment account
(PayPal) the ability to charge their vehicle There are two methods of payments: smartphone (iPhone
or Android) or RFID
When using a smartphone, the driver shall scan the QR code on the EVSE using the camera on the
smartphone and the GE WattStation Connect smartphone application The GE WattStation Connect
smartphone application will access the GE network to show the EVSE owner’s fees for using the
charger to the driver Once the driver has decided on accepting the EVSE owner’s fees, GE will grant
access of the EVSE to the driver
When using RFID to utilize a driver’s online payment account, the driver will swipe their RFID card
(WattStation Connect Payment Card) at the EVSE The driver must first link the WattStation Connect
Payment Card to their PayPal account via the WattStation Connect web application If the driver
accepts the fees, GE will grant access of the EVSE to the driver
Verizon
Vodafone
/ AT&T
FCC ID
R17CE910
-
DUAL
RI7HE910NAV2
IC ID
5131A
-
CE910DUAL
5131A
-
HE910NAV2

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3.3 Electronics
The Electronics Control Unit in the DuraStation integrates Control Pilot Functions, Metering, Overload
monitoring, ground fault protection and all local monitoring
3.3.1 Supplemental overload Protection
The controller will open the main power contactor at approximately 120% of nominal current
3.3.2 Ground Fault protection
DuraStation includes 15 - 20 mA GF protection per UL 2231 The EVSE provides fault indication if a
ground fault has occurred The fault will automatically reset per UL 2231 if the fault has occurred
after charging has begun This reset will occur after 15 minutes Only 4 automatic retries can occur
in a charging session Unplugging the EVSE connector from the vehicle will close out a charging
session and reset the number of automatic retries If the ground fault is detected immediately after
charging, the EVSE will stop charging and indicate a fault
3.3.3 Ground Monitor Interrupter
This feature is not included in DuraStation
3.3.4 Ventilation Fault
If a vehicle requests facility ventilation by taking the control Pilot to State D as defined by SAE J1772,
the DuraStation will not charge the vehicle and issue a fault indication on the LED Ring and fault icon
The fault will be cleared once the EVSE connector is removed from the vehicle State D charging can
be enabled by configuration … check the box next to “Allow vehicles requiring ventilation to charge”
on the COMMON page of the configuration tool
3.3.5 Metering
DuraStation measures the voltage, current, power and Energy consumed by the EV during a charge
and the measured data is available through WattStation Connect Charging current and energy
consumed are shown on the stations VFD display during the charge and after charging completes
prior to vehicle disconnect
3.3.6 RFID
The RFID reader will scan RFID cards and pass the scanned information to WattStation Connect for
user authorization
The RFID reader is certified as an intentional radiator per FCC Part 15 Subpart C rules and has been
granted the following Federal Communication Commission and Industry Canada (Industrie Canada)
identification numbers
FCC ID
JQ6
-
MCLASS15
RP15E
IC ID
2236B
-
MCLASS15
RP15E

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3.4 GE WattStation Connect
GE WattStation Connect is a server application that allows owners to configure and monitor their EVSEs
remotely GE WattStation Connect also handles RFID authentication and setup The customer will access GE
WattStation Connect through their web browser on their PC
3.4.1 Status
GE WattStation Connect will provide EVSE status to customers The customer will receive these
updates through their web browser, text message and/or email Here is a list of status updates the
customer will receive:
•Algorithm Status
•History/Reporting
•Actual current draw by each group member
-Summary of current draw for the entire group
-Max current renegotiated
-Algorithm settings committed
-Algorithm enabled/disabled
-Internal EVSE temperature
•Monitoring
-EVSE state: disconnected, connected, charging and fault
-Internal EVSE temperature
•Control
-Scheduled charging
-Override of charging
-Charging delay
•Diagnostics
-Ground fault
-Loss communication
-RFID failure
-Un-authorized users
-Contactor monitor
-Overload
-Over/Under voltage
-Invalid payment
-Additional fault diagnostics
3.4.2 Firmware Updates
The firmware for GE’s EV charging stations that are connected to GE WattStation Connect may be
upgraded remotely by GE at any time to address critical bug fixes, security patches, or to add feature
upgrades

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3.5 Technical Details
Requirement Spec
SAE Compliant
Level II per J1772
Vehicle Interface
SAE J1772 EV connector
Cable Length
22 feet
AC Charging Power Output
**
7 2kW (240VAC @ 30A)
Voltage and Current Rating
208-240VAC @ 30A
AC Power Input
208-240VAC requiring only Line 1, Line 2, and Earth ground
Short Circuit Rating
5kA @ 240VAC
Recommended Service Panel
Breaker
Pole, Wall, Single Pedestal: 2-pole 40A breaker on dedicated
circuit
Double Pedestal: (Qty 2) 2-pole 40A breaker on dedicated
circuit
Ground Fault Protection Internal 20mA CCID w/ auto re-closure, does not require a
GFCI in service panel
Communication Option
CAT5 Ethernet, WiFi or Cellular (CDMA)
Metering
Accurac
2% accurate on voltage and current
RFID Reader
HID MultiClass SE (model RP15EKNR)
Displa Screen
Vacuum Fluorescent Display
Standb Power
5W typ
Outdoor Rated
NEMA 3R
Safet Compliance (ETL Listing) UL 2231, UL 2251, UL 2594, cUL 2231, cUL 2594, NEC 625, SAE
J1772
Surge Protection
6kV @ 3,000A
EMI Compliance
FCC Part 15 Class B
Operating Temperature
-30°C to +50°C ambient
Operating Humidit
Up to 95% non-condensing
Approximate Shipping Weights
Single Pedestal: 140 lbs
Double Pedestal: 175 lbs
Pole: 75 lbs
Wall: 75 lbs
Dimensions
Single Pedestal: 51 1"H x 14 9"W x 13 8"D
Double Pedestal: 51 1"H x 14 9"W x 13 8"D
Pole: 31 52"H x 11 82"W x 11 16"D
Wall: 31 52"H x 11 82"W x 11 16"D
Table – 3.2
**The maximum power consumption is determined by EVSE The actual power consumption
is determined by EV

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4Operation
4.1 Basic Operational Overview
•The LED bar on the EVSE DuraStation pedestal unit will glow green when the unit is not in use and
not in a faulted or reserved condition
•Before plugging the charging connector into the car, swipe the RFID card (if enabled) to initiate the
charge process The VFD display will indicate whether or not the RFID is approved or denied
•Plug the connector into car The LED ring will start flashing green until the vehicle is ready for
charge This is usually a brief period of time Some vehicles may have a delayed charge mode In
this case the vehicle may briefly ask for charge to see the voltage and current that is available,
then go back into the paused state until it is ready for charge
•Once the car initiates charging, the LED bar on the unit will change to amber and the VFD display
will show the current and energy that are being delivered
•The LED bar on the unit will change from amber to flashing green once the car is fully charged,
and the VFD display will show a summary of the charge (total energy delivered and connect time)
•When the vehicle is disconnected the LED bar on the unit will change from flashing green to solid
green
•The LED bar will turn red if any faults occur and a fault code will indicate on the VFD display Refer
to Section 8 for fault codes and troubleshooting details
4.2 Configuration
4.2.1 Connecting to Configuration Tool
The DuraStation Pedestal contains a configuration tool which can be used to establish owner
preferences and to setup the communication parameters for the customer’s network The initial
connection to the Configuration Tool must be made via the Integrated Ethernet Communications
port (see Section 3 2 1) Subsequent connections to the tool can be made over WiFi after the
wireless network settings have been made to connect to the appropriate network
The default IP address for the DuraStation’s Ethernet communications port is 192 168 13 1 For
the purposes of customer convenience, the DuraStation is shipped from the factory with default
network setting of “DHCP enabled” This means that the DuraStation will try to obtain an IP
address from a DCHP server if one is available
IMPORTANT!
O
n double pedestal DuraStations changes made to the configuration tool
are common
between ports 1 and ports 2.

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If the DuraStation is not connected to a network with a DHCP server then it will default to an IP
address of 192 168 13 1 Before connecting to the tool, ensure your computer has an IP address
on the same subnet as the DuraStation The method to do this varies by operating system Pull
up a menu that lets you modify the Local Area Connection properties (see below) On Windows
machines this is done through the Control Panel, then selecting Network, then selecting Adapter
settings Then right click on Local Area Connection and select Properties
The next step is to select IPv4 and click properties (on some older operating systems that don’t
support IPv6 this might just be TCP/IP settings or something similar) Uncheck “Obtain an IP
address automatically” and instead assign a static IP address on the same subnet as the
DuraStation and subnet mask as shown below
Figure – 4.1 Figure – 4.2
After saving settings reboot the computer or otherwise verify that its IP settings have changed
Connect the computer’s Ethernet port to the DuraStation’s single-board computer RJ45
connector with a CAT5 cable Connection to the configuration tool can now be made by typing
the following into the browser’s URL window
Type into URL window: https://192 168 13 1
The web browser will likely respond with a screen questioning the security of the DuraStation’s
https server This is fine and to be expected (see Section 4 2 2 – Accepting Connection to the
Configuration Tool)

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4.2.2 Accepting Connection to the Configuration Tool
The DuraStation configuration tool runs over a secure http server that uses a so-called self-
signed digital certificate that was created by GE Industrial Solutions specifically for the
DuraStation Since this certificate was not issued by a trusted SSL certificate provider (e g
VeriSign or GoDaddy com), the browser will issue an alert or warning questioning the
trustworthiness of the certificate before loading the page
Alert screen from Microsoft Internet Explorer Alert screen from Mozilla Firefox
Click “Continue to this website” Click “I Understand the Risks”
Figure – 4.3 Figure – 4.4

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Alert screen from Google Chrome Alert screen from Apple Safari
Click “Proceed an wa ” Click “Continue”
Figure – 4.5 Figure – 4.6
After continuing as directed above, the browser window may have some kind of visible indication
that the HTTPS connection is made with an untrusted certificate For example, in Internet
Explorer the URL window is shaded in red (see below)

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Select Language screen in Internet Explorer
Figure – 4.7
In Google Chrome the https is in red and has as red line through it These indications from the
browsers are to be expected and should not be cause for alarm Some of the web browsers will
provide the option of viewing and installing or permanently accepting the certificate which will
bypass the warning page for future accesses For example, clicking on the “I understand the
Risks” option in Mozilla Firefox brings up a window allowing you to “Add Exception”
Alert screen from Mozilla Firefox
Click on “Add Exception”
Figure – 4.8

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Add Security Exception window in Mozilla Firefox
Click on “Confirm Securit Exception”
Figure – 4.9
Following these steps will allow you to bypass the security alert page for future accesses to the
configuration tool
4.2.3 Using the Configuration Tool
From this point forward there is no difference between the browsers The initial login screen will
appear as follows First select your language of choice
Select Language screen in Configuration tool
Figure – 4.10

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On the Login screen enter the User Name and Password provided on the Provisioning or
Commissioning card that was provided with your DuraStation You may wish to write these into
the boxes below in case your card ever gets lost or separated from this instruction manual
Login screen in Configuration tool
Figure – 4.11
After logging in, you will be taken to the Home screen which appears as follows:
Home screen in Configuration tool
Figure – 4.12

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From this screen you can select from one of the following options
•Configuration settings tab:
oCommon …………… a variety of settings to configure DuraStation functionality
oAuthorization ……… settings to configure access control and payment options
oGE Connect … … settings to configure your DuraStation location and time zone
oModbus ……………… settings to configure Modbus (not available on DuraStation)
oNetworking ………… settings to configure networking and WiFi security options
•Diagnostics tab:
oTroubleshooting information (e g fault codes) which are also described in Section
8 of this manual
•Factor Defaults tab:
oThis tab provides for the option of restoring the configuration settings back to
their factory default settings
•Device Info tab:
oShows summary of all configuration settings
•Network Troubleshooting tab:
oProvides a number of diagnostic commands useful for network setup and for
diagnostics of wired and wireless network problems:
ifconfig – information such as IP address and MAC address for each port
iwlist – scans for available WiFi signals and displays results
ping – can be used to test connection to other IP addresses
route – shows the contents of the routing tables
•Logout tab:
oDon’t forget to logout before exiting your browser as the configuration tool
restricts usage to one logged in user at a time If you try to login and get a
message that someone else is currently logged in and if you are certain that the
last user just forgot to logout, simply wait one minute and then try to login again
IMPORTANT!
For configuration changes to take effect, the changes must be saved to the configuration file.
This happens on a page b page basis when the submit button is pressed.

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4.2.4 Common Settings tab
The configuration tool provides built-in help text which is accessed simply by hovering your
mouse over the feature For example, help for “Enable LED Ring Dark Mode” is shown below
Common screen under Configurations tab
Figure – 4.13
Note: The Allow Simplified Control Pilot and Enable Diode Test settings affect the requirements
of contactor turning on, therefore GE recommends either checking neither or checking both
Features are subject to change as new firmware is released so picture is shown as example
Note that some features are specific to certain models, e g LED ring color brightness settings are
applicable to the WattStation pedestal station only

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Description of other settings on this page:
•Enable LED Ring Dark Mode
Turns the light bar off … turns on for 1 second when it is changing state
•Allow vehicles requiring ventilation to charge
The IEC 61851 and SAE J1772 standards allow for vehicles (which are no longer common)
which have batteries which may outgas during charging Setting this option will allow
these types of EVs to charge, so this should only be allowed for outdoor installations or
indoor installations when it can be verified that adequate ventilation is present
•Rated Current for Installation (Amps)
The DuraStation Pedestal is rated for 30 Amps but there may be some installations in
which DuraStation owners want to restrict charging to lower currents This option sets
the maximum current that the vehicle can draw per SAE J1772
•Start Charging Dela after Power-up
If a car is connected and authorized and power is lost, when power is restored it will start
charging again automatically This setting inserts a random delay from 0 to the value
selected in the start-up time after power is restored A setting of 0 means no delay
•Station, Group and Localit IDs
Optional settings that can be used to identify stations, e.g. station can be labeled as
Station #4 in Group 3 in Locality 1, where Group is parking facility #3 in city of New York
4.2.5 Authorization Options
The DuraStation Pedestal can be configured for any of three (3) Authorization Modes, which are:
Mode VFD message displa ed
Authorization
Required
Pa ment
Required
Free Access “Please Connect Vehicle to Begin” Unchecked Unchecked
RFID Access “Please Swipe RFID to Authorize” Checked Unchecked
Payment “Use RFID or Mobile App to Pay” Checked Checked
Note: the text shown in quotes appears on the stations VFD display
IMPORTANT!
With the exception of Free Access mode, DuraStation owners must use their WattStation
Connect accounts to select how RFID Access mode and/or Pa ment modes are enabled. For
example, RFID card enrollment, pa ment set-up, etc. must be performed on the owner’s
WattStation Connect account.
Note that there is a convenient method of using the stations to enroll RFID cards. There is
an option on the WattStation Connect owner’s account to put a station into “enrollment
mode”. When a station is put into enrollment mode an card that is swiped at that station
will be enrolled for all stations in that station’s group.
These station configuration settings are there to so that the VFD displa will properl
communicate to the operator of the station what authorization mode is required.