GE 28118 Series User manual

Model 28118 Series
Slim DECT Multi-Handset
Speakerphone Answering System
User’s Guide
Your new GE telephone system is EXPANDABLE
up to a total of 6 handsets (by purchase of optional
Model 28106 handset with charge cradle)

2
Equipment Approval Information
Your telephone equipment is approved for connection to the Public Switched Telephone Network and
is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for
Telephone Terminal Equipment published by ACTA.
1 Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information, the US number and Ringer
Equivalence Number (REN) for the equipment. You must, upon request, provide this information to your
telephone company.
The REN is useful in determining the number of devices you may connect to your telephone line and
still have all of these devices ring when your telephone number is called. In most (but not all) areas, the
sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of
devices you may connect to your line as determined by the REN, you should contact your local telephone
company.
A plug and jack used to connect this equipment to the premises wiring and telephone network must
comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant
telephone cord and modular plug is provided with this product. It is designed to be connected to a
compatible modular jack that is also compliant. See installation instructions for details.
Notes
• This equipment may not be used on coin service provided by the telephone company.
• Party lines are subject to state tariffs, and therefore, you may not be able to use your own
telephone equipment if you are on a party line. Check with your local telephone company.
• Notice must be given to the telephone company upon permanent disconnection of your telephone
from your line.
• If your home has specially wired alarm equipment connected to the telephone line, ensure the
installation of this product does not disable your alarm equipment. If you have questions about
what will disable alarm equipment, consult your telephone company or a qualified installer.
US Number is located on the cabinet bottom.
REN Number is located on the cabinet bottom.
2 Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the telephone network, the telephone
company shall, where practicable, notify you that temporary discontinuance of service may be required.
Where prior notice is not practicable and the circumstances warrant such action, the telephone
company may temporarily discontinue service immediately. In case of such temporary discontinuance,
the telephone company must: (1) promptly notify you of such temporary discontinuance; (2) afford you
the opportunity to correct the situation; and (3) inform you of your right to bring a complaint to the
Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.

3
The telephone company may make changes in its communications facilities, equipment, operations or
procedures where such action is required in the operation of its business and not inconsistent with FCC
Rules and Regulations. If these changes are expected to affect the use or performance of your telephone
equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain
uninterrupted service.
Interference Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference; and (2) This device must accept any interference received,
including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation.
Privacy of Communications may not be ensured when using this product.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is
“receiving” the interference).
• Reorient or relocate and increase the separation between the telecommunications equipment and
receiving antenna.
• Connect the telecommunications equipment into an outlet on a circuit different from that to which
the receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer or an experienced
radio/television technician for additional suggestions. Also, the Federal Communications Commission has
prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is
available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number
004-000-00345-4 when ordering copies.
Notice: The changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.

4
Hearing Aid Compatibility (HAC)
This telephone system meets FCC standards for Hearing Aid Compatibility.
Licensing
Licensed under US Patent 6,427,009.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with a minimum distance of 20 centimeters between the
radiator and your body. This transmitter must not be co-located or operated in conjunction with any other
antenna or transmitter.”
SEE MARKING ON BOTTOM / BACK OF PRODUCT
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO
PREVENT FIRE OR
ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSETHIS
PRODUCT TO RAIN
OR MOISTURE.
THE LIGHTNING
FLASH AND ARROW
HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE
THE PRODUCT.
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR
BACK). NO USER
SERVICEABLE PARTS INSIDE.
REFER SERVICING TO
QUALIFIED SERVICE
PERSONNEL.
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.
CAUTION:

5
EquipmEnt ApprovAl informAtion ....................... 2
intErfErEncE informAtion...................................3
HEAring Aid compAtibility (HAc) .......................4
licEnsing ...........................................................4
fcc rf rAdiAtion ExposurE stAtEmEnt .............. 4
introduction ..................................................... 7
bEforE you bEgin ..............................................7
Parts CheCklist ...................................................... 7
telePhone JaCk requirements ............................. 8
instAllAtion ...................................................... 8
Digital seCurity system ........................................ 8
imPortant installation guiDelines ...................... 9
bAsE lAyout.......................................................9
HAndsEt lAyout ...............................................10
instAlling tHE pHonE.......................................11
installing the hanDset Battery ........................11
Base station..........................................................11
AnswEring systEm sEtup ..................................12
setting the VoiCe PromPt language ................12
VoiCe time/Day stamP anD real time CloCk...12
sPeaker Volume....................................................13
VoiCe instruCtion.................................................13
reCorDing the outgoing announCement ........13
reViewing anD Choosing the announCement .14
progrAmming tHE tElEpHonE ............................14
stanDBy sCreen ..........................................14
Programming FunCtions...........................14
keyloCk..................................................................14
room monitor......................................................15
hanDset setuP......................................................16
set language..............................................16
hanDset name ............................................16
ringer tone ................................................17
ringer Volume............................................17
Table of Contents
ViP meloDy .................................................18
storing ViP meloDy..................................18
Changing astoreD ViP meloDy reCorD19
reViewing anD Deleting storeD ViP meloDy
reCorD..................................................19
key tone ......................................................19
message alert (For answering system) ..19
rings to answer (For answering system)20
seCurity CoDe (For answering system)...20
area CoDe ...................................................21
tone/Pulse..................................................21
registration ................................................21
De-registration .........................................22
gloBal De-registration ............................23
DeFault setting ..........................................23
tElEpHonE opErAtion .......................................24
Visual inDiCators..................................................24
Charge inDiCator on Base........................24
inuse inDiCator on Base..........................24
making aCall ......................................................24
answering Calls..................................................25
Call timer .............................................................25
auto stanDBy........................................................25
Flash/Call waiting ............................................25
last numBer reDial.............................................25
exit .......................................................................26
Page........................................................................26
hanDset Paging (aPPliCaBle only with
aDDitional hanDsets)............................26
Base Paging ................................................26
mute.......................................................................27
reCeiVer Volume Control ..................................27

6
intErcom opErAtion (ApplicAblE only witH
AdditionAl HAndsEts) ............................... 27
making an interCom Call...................................27
reCeiVing an interCom Call ...............................28
aDVanCeD interCom Features.............................28
reCeiVing an inComing Call During
an interCom Call................................28
using interCom with external
telePhone Calls .................................28
two-way Calling......................................28
three-way Calling ...................................28
cAllEr id (cid)...............................................29
Call waiting Caller iD......................................29
reCeiVing CiD reCorDs.......................................30
storing CiD reCorDs (inCiD memory)...........30
reViewing CiD reCorDs......................................30
Dialing aCiD numBer ........................................30
storing CiD reCorDs in internal memory......31
Deleting all CiD reCorDs.................................32
pHonEbook ......................................................32
reView reCorDs....................................................32
aDD reCorDs.........................................................32
inserting aPause in the Dialing sequenCe
(oF astoreD numBer)...................................33
eDit reCorDs.........................................................33
Delete reCorDs ....................................................34
Dialing anumBer From internal memory.......34
AnswEring systEm opErAtion ...........................34
message Counter inDiCator...............................34
leaVing amessage/memo...................................35
messages PlayBaCk..............................................36
memory Full.........................................................36
erasing messages ................................................36
rEmotE AccEss .................................................37
CorDless hanDset ...............................................37
sCreening Calls From the hanDset..................37
aCCessing the answering system
From another loCation ...............................37
memory Full.........................................................38
cHAnging tHE bAttEry ......................................38
Battery saFety PreCautions...............................39
displAy mEssAgEs .............................................39
AnswEring systEm displAy mEssAgEs ................41
HAndsEt sound signAls ...................................41
troublEsHooting guidE....................................42
AnswEring systEm solutions ...........................44
cAusEs of poor rEcEption................................45
gEnErAl product cArE ....................................45
instructions for optionAl/AdditionAl
HAndsEt(s) .............................................46
Parts CheCklist ....................................................46
installing the hanDset Battery ........................46
extra Charging CraDle ......................................47
registration ..........................................................47
sErvicE.............................................................48
limitEd wArrAnty............................................48
indEx ..............................................................50
AccEssory informAtion ....................................52
Table of Contents

7
Introduction
CAUTION: When using telephone equipment, there are basic safety
instructions that should always be followed. Refer to the IMPORTANT
SAFETY INSTRUCTIONS provided with this product and save them for
future reference.
IMPORTANT: Because cordless phones operate on electricity, you should
have at least one phone in your home that isn’t cordless, in case the power
in your home goes out.
Before You Begin
Parts Checklist (for 28118xx1 model)
Make sure your package includes the items shown here.
Handset
Telephone line cord
AC power
adaptor
Handset
battery pack
Battery
compartment
cover
For Model 28118xx2 there will be ONE additional handset, charge cradle, battery pack and
cover than shown above.
For Model 28118xx3 there will be TWO additional handsets, charge cradles, battery packs and
covers than shown above.
For Model 28118xx4 there will be THREE additional handsets, charge cradles, battery packs
and covers than shown above.
For Model 28118xx5 there will be FOUR additional handsets, charge cradles, battery packs and
covers than shown above.
For Model 28118xx6 there will be FIVE additional handsets, charge cradles, battery packs and
covers than shown above.
Base

8
Telephone Jack Requirements
To use this phone, you need an RJ11C type modular telephone jack,
which might look like the one pictured here, installed in your home.
If you don’t have a modular jack, call your local phone company to
find out how to get one installed.
Installation
Digital Security System
Your cordless phone uses a digital security system to protect against false ringing,
unauthorized access, and charges to your phone line.
INSTALLATION NOTE: Some cordless telephones operate at frequencies
that may cause or receive interference with nearby TVs, microwave
ovens, and VCRs. To minimize or prevent such interference, the base of the
cordless telephone should not be placed near or on top of a TV, microwave
ovens, or VCR. If such interference continues, move the cordless telephone
farther away from these appliances.
Certain other communications devices may also use the 1.9GHz DECT
frequency for communication, and, if not properly set, these devices may
interfere with each other and/or your new telephone. If you are concerned
with interference, please refer to the owner’s manual for these devices on
how to properly set channels to avoid interference. Typical devices that
may use the 1.9GHz DECT frequency for communication include wireless
audio/video senders, wireless computer networks, multi-handset cordless
telephone systems, and some long-range cordless telephone systems.
Modular
telephone line
jack
Wall plate

9
Important Installation Guidelines
• Avoid sources of noise and heat, such as motors, fluorescent lighting, microwave ovens,
heating appliances and direct sunlight.
• Avoid areas of excessive dust, moisture and low temperature.
• Avoid other cordless telephones or personal computers.
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically designed for
wet locations.
• Never touch non-insulated telephone wires or terminals, unless the telephone line has
been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
Base Layout
page
(button)
in use
(indicator) charge
(indicator)
vol
(volume
buttons)
memo
(button) review (button) play/stop (button) skip (button) delete (button)
message
counter
(indicator)
ans on/off
(answerer
on/off
button)
announce
1, 2
(buttons)
language
(button)
min
(minute
button)
hour
(button)
day/check
(button)

10
Handset Layout
display
talk
(button)
Center radial button controls
volume/CID up/down,
delete/conference/intercom,
and memory functions
end
(button)
redial/format
(button)
*tone
(button)
#pause/ringer
(button)
menu ok/mute
(button)
speaker
(button)
review
(button)
play/stop
(button)
skip
(button)
erase
(button)