GE 29418 User manual

29418
Two-line Speakerphone
with 12 Number Memory
User’s Gui e
We bring goo things to life.

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EQUIPMENT APPROVAL INFORMATION
Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in
compliance with parts 15 and 68 FCC Rules and Regulations and the Technical Requirements for Telephone
Terminal Equipment published by ACTA.
1Notification to the Local Telephone Company
On the bottom of this equipment is a label containing a unique identification number with the format
US:AAAEQ##Txxx. You must upon request provide this information to your telephone company. The ## in this
number is the Ringer Equivalence Number (REN) for the equipment.
The REN is useful in determining the number of devices you may connect to your telephone line and still have all
of these devices ring when your telephone number is called. In most (but not all) areas the sum of the RENs of all
devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your
line as determined by the REN you should contact your local telephone company.
Notes
• This equipment may not be used on coin service provided by the telephone company.
• Party lines are subject to state tariffs and therefore you may not be able to use your own telephone equipment if
you are on a party line. Check with your local telephone company.
• Notice must be given to the telephone company upon permanent disconnection of your telephone from your
line.
2Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the telephone network the telephone
company shall where practicable notify you that temporary discontinuance of service may be required. Where
prior notice is not practicable and the circumstances warrant such action the telephone company may temporarily
discontinue service immediately. In case of such temporary discontinuance the telephone company must: (1)
promptly notify you of such temporary discontinuance; (2) afford you the opportunity to correct the situation; and
(3) inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E
of Part 68 FCC Rules and Regulations.
The telephone company may make changes in its communications facilities equipment operations or procedures
where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations.
If these changes are expected to affect the use or performance of your telephone equipment the telephone
company must give you adequate notice in writing to allow you to maintain uninterrupted service.
INTERFERENCE INFORMATION
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device
may not cause harmful interference; and (2) This device must accept any interference received including interference
that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation.
This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance
with the instructions may cause harmful interference to radio communications. However there is no guarantee that
interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception which can be determined by turning
the equipment off and on the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna (that is the antenna for radio or television that is “receiving” the
interference).
• Reorient or relocate and increase the separation between the telecommunications equipment and receiving
antenna.
• Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving
antenna is connected.
If these measures do not eliminate the interference please consult your dealer or an experienced radio/television
technician for additional suggestions. Also the Federal Communications Commission has prepared a helpful booklet
“How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government
Printing Office Washington D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies.
HEARING AID COMPATIBILITY
This telephone system meets FCC standards for Hearing Aid Compatibility.

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SEE MARKING ON BOTTOM / BACK OF PRODUCT
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO PREVENT FIRE OR
ELECTRICAL SHOCK HAZARD DO
NOT EXPOSE THIS PRODUCT TO
RAIN OR MOISTURE.
THE LIGHTNING FLASH
AND ARROW HEAD
WITHIN THE TRIANGLE
IS A WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE THE
PRODUCT.
CAUTION: TO REDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE
COVER (OR BACK). NO USER
SERVICEABLE PARTS INSIDE. REFER
SERVICING TO QUALIFIED SERVICE
PERSONNEL.
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING THE
PRODUCT.
CAUTION:
CONTENTS
EQUIPMENT APPROVAL INFORMATION ........ 2
INTERFERENCE INFORMATION ................... 2
HEARING AID COMPATIBILITY ................... 2
INTRODUCTION ..................................... 5
SHORT GLOSSARY OF T ERMINOLOGY
USED IN THIS MANUAL ...................... 5
BEFORE Y OU BEGIN .............................. 6
PARTS CHECKLIST ............................. 6
MODULAR JACK REQUIREMENTS .......... 6
IMPORTANT INSTALLATION INFORMATION &
OPTIONS ...................................... 6
INSTALLATION OPTIONS ...................... 7
TWO LINES ON A SINGLE
MODULAR JACK ..................... 7
TWO LINES ON SEPARATE
MODULAR JACKS ................... 7
INSTALLATION ....................................... 8
DESKTOP INSTALLATION ...................... 8
WALL MOUNT INSTALLATION ............ 10
USING THE SPEAKERPHONE .................. 12
SPEAKERPHONE LOCATION ................ 12
SPEAKERPHONE USE ....................... 13
TELEPHONE BASICS ............................. 13
LINE STATUS INDICATORS ................. 13
ANSWERING AND PLACING CALLS ...... 14
USING THE HANDSET ....................... 14
USING THE SPEAKERPHONE ............... 14
SWITCHING BETWEEN SPEAKER AND
HANDSET ....................................... 14
RECEIVING A PHONE CALL ................ 14
PLACING A PHONE CALL ................... 15
PLACING A CALL WHILE T ALKING ON
ANOTHER LINE ............................... 15
RECEIVING A CALL WHILE T ALKING
ON ANOTHER LINE ........................... 15
ADJUSTING THE HANDSET AND
SPEAKERPHONE VOLUME .................. 16
REDIAL .......................................... 16
HOLD ............................................ 16
CONFERENCE CALLS ........................ 16
FLASH ........................................... 17
TEMPORARY T ONE DIALING ............... 17

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MEMORY ........................................... 17
STORING A NUMBER IN MEMORY ...... 18
CHANGING A STORED NUMBER ......... 18
DIALING A QUICK DIAL NUMBER ....... 18
DIALING STORED NUMBERS .............. 18
STORING A PAUSE IN MEMORY ......... 19
TROUBLESHOOTING T IPS ....................... 20
GENERAL PRODUCT CARE .................... 21
SERVICE ............................................ 21
INDEX ............................................... 22
LIMITED W ARRANTY ............................ 24

5
INTRODUCTION
Your telephone is designed to give you flexibility in use and high quality
performance. To get the most from your new telephone we suggest that
you take a few minutes to read through this instruction manual.
SHORT GLOSSARY OF TERMINOLOGY USED IN THIS MANUAL
Hook switch. The part of the phone that pops up to activate the phone line
when the handset is lifted from the base. On this phone each of the line
buttons acts as a hook switch.
Line in icator. The light located next to each of the line buttons; it shows
you the status of each line.
Off-hook. A term used to describe the phone in its active mode when the
handset is off of the base cradle or a line button along with the SPEAKER
button is pressed.
On-hook. A term used to describe the phone in an inactive mode.
CAUTION: When using telephone equipment, there are basic safety
instructions that should always be followed. Refer to the IMPORTANT
SAFETY INSTRUCTIONS provided with this product and save them
for future reference.

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BEFORE YOU BEGIN
This user’s guide provide you with all of the information you need to
install and set up your two-line phone.
PARTS CHECKLIST
Make sure your package includes the following items:
MODULAR JACK REQUIREMENTS
You need an RJ11C or a RJ14C type modular phone jack which
might look like the one pictured here. If you don’t have a
modular jack call your local phone company to find out how to
get on installed.
IMPORTANT INSTALLATION INFORMATION & OPTIONS
• Never install telephone wiring during a lightning storm.
• Never touch uninsulated telephone wires or terminals unless the
telephone line has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
Base 4-wire telephone line
cord (white)
Handset Coiled cord
CONFERENCE
ABC
2
DEF
3
1
JKL
5
MNO
6
GHI
4
TUV
8
WXYZ
9
PQRS
7
OPER
0#
TONE
*
FLASHREDIAL/PAUSE
LINEHOLD
2
1
ABC
STORE
ABC
STORE
DIAL
SPEAKER
2-wire telephone line
cord (gray)

7
INSTALLATION OPTIONS
Although you can use your 2-line business
phone with a single phone line it is
designed with a 2-line system in mind. The
following diagrams show two possible
systems:
TWO LINES ON ASINGLE MODULAR JACK
The most common two-line phone system
uses a single RJ14 modular phone jack
which contains both phone lines.
NOTE: The Line 2 jack may be used as a
Data Port to connect your Fax, Modem,
Answerer or Cordless Phone to Line 2.
TWO LINES ON SEPARATE MODULAR
JACKS
If you have two separate modular phone
jacks each with its own line plug the grey
straight cord into the LINE 1 + 2 jack
located on the back of the base. Plug the
white straight cord into LINE 2 jack then
plug the opposite end of each cord into the
modular RJ11C phone jacks.
NOTE: Connect the telephone line cord
from LINE 1 + 2 jack into the outlet that
you want to be line 1.
NOTE: Two-line capability requires two line
service from your local telephone company.

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INSTALLATION
FIGURE 1 FIGURE 2
Cord from
LINE 1+2 jack
Two single-line jacks (RJ11C)
Cord from
LINE 2 jack
GRAY WHITE
One dual-line jack
(RJ14C)
Cord from
LINE 1+2 jack
WHITE
1
DESKTOP INSTALLATION
A coiled handset cord and two straight telephone line cords are packaged
with your unit. Your two-line phone should be placed on a level surface
such as a tabletop or desk.
1. (See Figure 1) If you have one ual-line phone jack (RJ14C).
Plug one end of the white straight telephone line cord into the jack
marked LINE 1+2 on the back of the base and the other end into the
dual-line modular phone jack.
(See Figure 2) or if you have two single-line phone jack (RJ11C).
Plug one end of the grey straight telephone line cord into the jack
marked LINE 1+2 on the back of the base. Plug the white straight line
telephone cord into the jack marked LINE 2 on the back of the base. Then
plug the other end of each telephone line cord into the two single line
modular phone jacks.

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2.Plug one end of the coiled handset cord
into the handset and the opposite end
into the base.
3. Set the RINGER 1 and RINGER 2 volume
switches located at the back of the base
to the desired loudness.
• HI = Default loudest sound.
• LO = Sound will be the lowest.
• OFF = Telephone will not ring.
4. Set the TONE/PULSE switch to TONE if
you have Touch-Tone service or to PULSE
if you have rotary service.
5. Press the Line 1 button if the Line 1
telephone cord is connected. Otherwise
press the Line 2 button.
6. The unit is properly installed if you pick
up the handset and hear the dial tone.
Otherwise recheck all installation steps.
2
3
4
CONFERENCE
ABC
2
DEF
3
1
JKL
5
MNO
6
GHI
4
TUV
8
WXYZ
9
PQRS
7
OPER
0#
TONE
*
FLASHREDIAL/PAUSE
LINEHOLD
2
1
ABC
STORE
ABC
STORE
DIAL
SPEAKER
5

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WALL MOUNT INSTALLATION
The speakerphone can be mounted on a
wall plate (not included).
1. (See Figure 1 on page 8) If you have one
ual-line phone jack (RJ14C).
Plug one end of the white straight line
cord into the jack marked LINE 1+2 on
the base and the other end into the
modular phone jack.
(See Figure 2 on page 8) if you have two
single-line phone jacks (RJ11C).
Plug one end of the grey straight
telephone line cord into the jack marked
LINE 1+2 on the back of the base. Plug
the white straight line telephone cord
into the jack marked LINE 2 on the back
of the base. Then plug the other end of
each telephone line cord into the two
single line modular phone jacks.
2. Turn the phone over and press down and
out on the top of the wall mounting
bracket. Lift the bracket off.
3. Reverse the wall mounting bracket so
that the thickest part is at the bottom of
the base.
4. Replace the wall mounting bracket by
inserting the top end in first and slide the
base down.
4
1

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5. Set the RINGER 1 and RINGER 2 volume
switches located at the back of the base
to the desired loudness.
• HI = Default loudest sound.
• LO = Sound will be the lowest.
• OFF = Telephone will not ring.
6. Set the TONE/PULSE switch to TONE if
you have Touch-Tone service or to
PULSE if you have rotary service.
7. Slip the mounting holes over the wall
plate posts and slide the unit down
firmly into place.
8. Plug one end of the coiled handset cord
into the handset and the opposite end
into the base.
9. Press Line 1 button if Line 1 telephone
cord is connected. Otherwise press the
Line 2 button.
10. The unit is properly installed if you
pickup the handset and hear the dial
tone. Otherwise recheck all installation
steps.
CONFERENCE
ABC
2
DEF
3
1
JKL
5
MNO
6
GHI
4
TUV
8
WXYZ
9
PQRS
7
OPER
0#
TONE
*
FLASHREDIAL/PAUSE
LINEHOLD
2
1
ABC
STORE
ABC
STORE
DIAL
SPEAKER
8
6
7
9
5

12
USING THE SPEAKERPHONE
SPEAKERPHONE LOCATION
For best speakerphone performance avoid the following:
• Areas with high background noise. (The microphone might pick up
these sounds and prevent the speakerphone from going into the
receiving mode when you finish talking.)
• Surfaces affected by vibration.
• Recessed areas such as in a corner under a cupboard or next to a
cabinet which can generate an echo effect.
CONFERENCE
ABC
2
DEF
3
1
JKL
5
MNO
6
GHI
4
TUV
8
WXYZ
9
PQRS
7
OPER
0#
TONE
*
FLASHREDIAL/PAUSE
LINEHOLD
2
1
ABC
STORE
ABC
STORE
DIAL
SPEAKER
STORE button
LINE 1 indicator
LINE 2 indicator
Emergency quick dial buttons
DIAL button
HOLD button
REDIAL/PAUSE button
SPEAKER button Speakerphone indicator
FLASH button
LINE 1 button
LINE 2 button
CONFERENCE
button
VOLUME control
Receiver volume
switch

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SPEAKERPHONE USE
Note the following guidelines when using the speakerphone:
• The speakerphone works similar to a two-way radio in that you can only
listen or talk at one time.
• Stay reasonably close to the phone so that you can be clearly heard by
the person to whom you are talking.
• You can adjust the speaker volume by sliding the VOLUME control.
• The speakerphone indicator light comes on when the speakerphone is
in use.
TELEPHONE BASICS
You may speak into or listen through the handset or use the
speakerphone. For either operation line button 1 or 2 must first be
depressed. It is not recommended that both line buttons be pressed at the
same time.
LINE STATUS INDICATORS
This two-line phone is designed for use at multiple stations. The indicator
light tells you what is happening on each line.
When the indicator light is: It means:
OFF The line is not in use
Re You have put the line on hold.
Flashing Re You have received an incoming
call
Green You are using the line.

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ANSWERING AND PLACING CALLS
Because this phone has two lines you must choose a line by pressing the
corresponding line button in order to place an outgoing call or to answer
an incoming call.
USING THE HANDSET
The only difference between using the handset with this phone and other
corded phones is that you must depress a line button before picking up the
handset in order to take the line.
USING THE SPEAKERPHONE
To use the speakerphone feature press a line button and then press the
SPEAKER button.
SWITCHING BETWEEN SPEAKER AND HANDSET
You can switch between speakerphone and handset while the phone is
dialing a number or anytime during a conversation.
•Speaker to han set - Pickup the handset.
•Han set to speaker - Press SPEAKER then hang up the handset.
RECEIVING APHONE CALL
1. To answer an incoming call press the line button next to the flashing
red indicator.
2. Lift the handset or press SPEAKER to answer the call.
3. Replace the handset in the cradle or press the SPEAKER button to hang
up.

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PLACING APHONE CALL
1. Press a line button and lift the handset or press the SPEAKER button
and wait for a dial tone.
2. Dial the telephone number you wish to call.
3. Replace the handset in the cradle or press the SPEAKER button to hang
up.
PLACING ACALL WHILE TALKING ON ANOTHER LINE
To place a call without hanging up on the first call:
1. Press the HOLD button to put the first call on hold.
2. Press the available line button to get a dial tone. Press the SPEAKER
button if you are using the speakerphone and the speakerphone
indicator is OFF.
3.Dial the number you wish to call.
RECEIVING ACALL WHILE TALKING ON ANOTHER LINE
When you receive a call while you are talking on another line you will
hear the phone ring.
1. Press the HOLD button to put the first call on hold.
2. Press the line button next to the flashing red indicator. If you want to
disconnect from the first call push the line button next to the flashing
red indicator.
3. If you want to use the speakerphone press the SPEAKER button.
NOTE: You must always put the first call on hold before answering a second
call or you will hang up on the first call.

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ADJUSTING THE HANDSET AND SPEAKERPHONE VOLUME
The volume controls for the handset and speakerphone are separate so
you can adjust one without affecting the other. Use the receiver volume
switch at the right of the keypad to adjust the handset volume. While
using the speakerphone adjust the speakerphone volume by sliding the
control located on the right side of the base.
REDIAL
You can redial the last number you called by pressing the REDIAL button
after you get a dial tone.
NOTE: The redial feature holds the last number (up to 32 digits) that you
dialed in memory. If you pressed any other numbers after dialing the phone
number you last called (for example, when accessing a voice-menu system)
those numbers are dialed.
HOLD
Use the HOLD button to interrupt a phone conversation without hanging
up then resume the conversation on the same phone or an extension.
1. Press the HOLD button to place a call on hold (the line indicator is red).
2. Press the line button and pickup the handset or press the SPEAKER
button to resume the conversation.
CONFERENCE CALLS
You can use the Conference Call feature when you have calls on both lines
and want to have a three-way conversation.
To Initiate a Conference Call:
1. Call the first party then put them on hold.
2. Call the second party on the other line then press the CONFERENCE
button.

17
NOTE: To put both parties on hold, press the HOLD button.
NOTE: To speak to one party individually, press the HOLD button, then press
the line of the party to whom you want to speak (the second party remains on
hold.) If you are using the speakerphone and the speakerphone indicator is
OFF, press the SPEAKER button to continue the conversation on the
speakerphone.
To En a Conference Call:
1. Disconnect both parties by hanging up.
2. Disconnect one party by pressing the line button of the party to whom
you want to continue speaking.
FLASH
Press the FLASH button to activate customer calling services such as call
waiting or call transfer which are provided by your local phone company.
NOTE: Do not press the FLASH button while having a conference call.
Customer calling services cannot be activated while in conference mode.
TEMPORARY TONE DIALING
If you have pulse (rotary) service and want to access customer calling
services (such as banking and long distance services) that require tone
dialing you can use this feature to temporarily change from pulse to tone
service.
After dialing the telephone number and connecting to the customer calling
service press and release the * button on the telephone. When you hang
up the handset the telephone automatically returns to pulse service.
MEMORY
You may store up to 12 numbers in memory for quick and easy dialing.
Three numbers can be stored in the Emergency Quick Dial locations and
nine additional numbers can be stored into any of the memory location
keys (1–9).

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STORING ANUMBER IN MEMORY
1. Press a line button and lift the handset or press SPEAKER.
2. Press the STORE button.
3. Enter the telephone number (up to 16 digits).
NOTE: The phone will not actually dial the number when in this mode.
4. Press the STORE button.
5. Press the desired memory location button (1–9 or quick dial A B or C).
6. Record the phone number on the memory directory (located under the
plastic cover).
CHANGING ASTORED NUMBER
Repeat the storage sequence (see “Storing A Number in Memory”
section). The new number will replace the old number at the memory
location.
DIALING AQUICK DIAL NUMBER
1. Press a line button and lift the handset or press the SPEAKER button.
2. Press the quick dial button - A B or C. The number dials automatically.
DIALING STORED NUMBERS
1. Press a line button and lift the handset or press the SPEAKER button.
2. Press the DIAL button.
3. Press 1–9 for the memory location. The number dials automatically.
IMPORTANT: If you make test calls to emergency numbers, remain on the
line and explain the reason for the call. Also, make these calls in off-peak
hours, such as early morning or late evening.

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STORING APAUSE IN MEMORY
The REDIAL button has dual functionality. It becomes a PAUSE button
when any button has been pressed. The REDIAL button becomes a PAUSE
button when storing numbers in memory locations. Use the PAUSE/
REDIAL button to insert a pause when a delay is needed in an automatic
dialing sequence. For example when you must dial a 9 to get an outside
line or when you enter codes to access your long distance company.

20
TROUBLESHOOTING TIPS
NODIAL TONE
• Press a line button to get a dial tone.
• Check all cabling to make sure that all connections are secure and not
damaged.
• Check hook switch: Does it fully extend when handset is lifted from
cradle?
PHONE DOES NOT DIAL OUT
• Make sure TONE/PULSE is set to correct position.
PHONE DOES NOT RING
• Is the ringer switch in the OFF position?
• Are you using too many phones on one line?
• See No Dial Tone section.
INCOMING AND OUTGOING VOICE VOLUME LOW
• Are other phones off the hook at the same time? If so this is a normal
condition as volume drops when additional phones are used at once.
• Check the handset or speaker volume.
TELEPHONE CONTINUES TO RING AFTER HANDSET IS PICKED UPOR
SPEAKER BUTTON IS PRESSED
• You must press the line number to answer a call.
MEMORY DIALING
• Make sure you entered the numbers correctly into memory.
PHONE DIALS IN PULSE WITH TONE SERVICE
• Make sure TONE/PULSE switch is set to TONE.
PHONE WON’TDIAL OUT WITH PULSE SERVICE
• Make sure TONE/PULSE switch is set to PULSE.