GE GTW490 Original instructions

WASHERS
SAFETY INSTRUCTIONS..........3
USING THE WASHER
Getting Started ...................... 5
Loading .............................10
CARE AND CLEANING ............11
INSTALLATION
INSTRUCTIONS .....................12
TROUBLESHOOTING TIPS......17
CONSUMER SUPPORT
Warranty ........................... 23
Consumer Support ................... 24
GTW491
GTW490
OWNER’S MANUAL &
INSTALLATION
INSTRUCTIONS
Write the model and serial
numbers here:
Model #_________________
Serial # _________________
You can find them under the
lid of the washer.
49-90566 11-16 GEA
ENGLISH/ESPAÑOL
G011
GE is a trademark of the General Electric Company. Manufactured under trademark license.

249-90566
THANK YOU FOR MAKING GE APPLIANCES A PART OF YOUR HOME.
Whether you grew up with GE Appliances, or this is your first, we’re happy to have you in the family.
We take pride in the craftsmanship, innovation and design that goes into every GEAppliances
product, and we think you will too. Among other things, registration of your appliance ensures that we
can deliver important product information and warranty details when you need them.
Register your GE appliance now online. Helpful websites and phone numbers are available in the
Consumer Support section of this Owner’s Manual. You may also mail in the pre-printed registration
card included in the packing material.

49-90566 3
READ AND SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
To reduce the risk of death, fire, explosion, electric shock, or injury to persons when using
your appliance, follow basic precautions, including the following:
ŶRead all instructions before using the appliance.
ŶDO NOT wash or dry articles that have been previously cleaned in, washed in, soaked in or spotted with
gasoline, dry-cleaning solvents, or other flammable or explosive substances, as they give off vapors that could
ignite or explode.
ŶDO NOT add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water.
These substances give off vapors that could ignite or explode.
ŶUnder certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for
2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a
period, before using a washing machine, turn on all hot-water faucets and let the water flow from each for
several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, DO NOT smoke
or use an open flame during this time.
ŶDO NOT allow children to play on or in this appliance. Close supervision of children is necessary when this
appliance is used near children. Before the washer is removed from service or discarded, remove the door or
lid. Failure to follow these instructions may result in death or injury to persons.
ŶDO NOT reach into the appliance if the tub or agitator is moving to prevent accidental entanglement.
ŶDO NOT install or store this appliance where it will be exposed to the weather.
ŶDO NOT tamper with controls, repair or replace any part of this appliance or attempt any servicing unless
specifically recommended in the user maintenance instructions or in published user repair instructions that you
understand and have the skills to carry out.
ŶDO NOT operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or
broken parts including a damaged cord or plug.
ŶUnplug the appliance or turn off the circuit breaker before servicing. Pressing the Power button DOES NOT
disconnect power.
ŶSee “ELECTRICAL REQUIREMENTS” located in the Installation Instructions for grounding instructions.
WARNING
SAFETY INFORMATION

449-90566
READ AND SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
PROPER INSTALLATION
This washer must be properly installed and located in accordance with the Installation Instructions before it is used.
ŶEnsure that the hot water hose is connected to the “H” valve and the cold water hose is connected to the “C”
valve.
ŶInstall or store where it will not be exposed to temperatures below freezing or exposed to the weather, which
could cause permanent damage and invalidate the warranty.
ŶProperly ground washer to conform with all governing codes and ordinances. Follow details in the Installation
Instructions.
ŶEnsure washer is properly leveled and washer legs are adjusted such that unit is stable.
ŶOptional drain hose extension recommended for discharging heights from 60” - 96”.
ŶGE Appliances strongly recommends the use of factory specified parts. A list of factory hoses available for
purchase are listed. These hoses are manufactured and tested to meet GE Appliances specifications.
ŶGE Appliances strongly recommends the use of new water supply hoses. Hoses degrade over time and need
to be replaced every 5 years to reduce the risk of hose failures and water damage.
PARTS AND ACCESSORIES
Order on-line at GEApplianceparts.com today,
24 hours a day or by phone at 800.626.2002 during
normal business hours. In Canada, visit your local
GE Appliances parts distributor or call 800.661.1616.
Part Number Accessory
PM14X10002 4 ft rubber water supply hoses
Or
PM14X10005 4 ft braided water supply hoses
WH49X301 Drain hose extension
PM7X1 Washer Floor Tray
WHEN NOT IN USE
ŶTurn off water faucets to minimize leakage if a break or rupture should occur. Check the condition of the fill
hoses; GE Appliances recommends changing the hoses every 5 years.
Plug into a grounded 3 prong outlet.
DO NOT remove ground prong.
DO NOT use an adapter.
DO NOT use an extension cord.
Failure to follow these instructions can result in death, fire or electrical shock.
- Electrical Shock Hazard
WARNING
SAFETY INFORMATION
START-UP SEQUENCE
ŶAny time the washer is being started or restarts after the washer lid has been opened and closed, the washer
will turn on the cold water valve for two short periods followed by a 10 second pause before continuing. If the
lid is opened during this period, the washer will pause. You will have to push the Start button again to restart
the cycle.
ŶMachine will automatically drain any time the lid is left open for more than 15 minutes and water is present.

49-90566 5
USING THE WASHER
Getting started
Throughout this manual, features and appearance may vary from your model.
Controls
Step 2 Step 3 Step 4
Step 1
• Press
Start.
To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY
INSTRUCTIONS before operating this appliance.
WARNING
• Loosely add items
around Infusor.
Overloading may
negatively impact wash
performance. See page 10
for suggested loading
examples.
• Close lid.
NOTE: Unless using Bulky
Items cycle washer will
not start with lid open.
• Select wash cycle.
• Select wash options,
including Deep Rinse
option when using
fabric softener.
• Select options.
• Add the manufacturer’s
recommended amount
of detergent or detergent
packet to the bottom of the
wash basket before adding
clothes. GE Appliances
recommends the use of High
Efficiency detergents such as
in your energy efficient
washer.
C
B ADD E EE
A
B
Start/Pause
Press Start to begin the cycle. NOTE: The lid must be closed for the washer to start the cycle. If the lid is closed, the lid will lock
only during spin portions of the cycle.
Pressing Pause will unlock the lid (if locked at that time), pause the cycle and the Pause indicator light will blink.
To continue the cycle, press Start again. If water remains in the machine, select the Drain & Spin cycle to drain basket and spin
water out of the washer basket.
NOTE: Machine will automatically cancel and drain when water is present and the lid is left
open for 15 minutes or the unit is left in a paused state for 24 hours with the lid closed. Select cycle and press Start to begin
new cycle.
Cycle Status Lights
Shows whether the washer is in the Fill,Soak,Wash, Rinse or Spin portion of the cycle.
If an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining portion of the cycle
and will stay illuminated for a short time after cycle completion. When this occurs, the washer is taking actions to correct the
out-of-balance condition and complete the cycle normally. In some cases, the washer may not be able to balance the load
and spin up to full speed. If you notice the load is more wet than normal at the end of the cycle, redistribute the load evenly
in the wash basket and run a Drain & Spin cycle.

649-90566
CWash Cycles-Cycle Selector Knob
The wash cycle controls the type of washing process. The cycle selector knob can be turned in either direction. Turning the
knob after starting a cycle will stop the washer and change the cycle/options to the new selection. Press Start to begin the
new cycle selection.
The chart below will help you match the items to be washed with the best wash cycle settings. For optimal performance,
select the cycle that most closely matches the items being washed.
Selections and options shown in bold are the recommended settings for that cycle.
Some cycles and options may not be available on some models.
Items to Wash Cycle Wash Temp Soil
Level Spin Selection Options Available Cycle Details
Cycle for normal,
regular, or typical
use for washing
up to a full load
of normally
soiled cotton
clothing.
Colors Hot
Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max/Extra
Normal
Stain PreTreat
Guide
Auto Soak
Deep Rinse
2nd Rinse
Cycle for normal, regular, or
typical use for washing up to
a full load of normally soiled
cotton clothing. Choose the
Heavy or Extra Heavy soil level
selection and Warm or Hot
water temperature selection as
appropriate for your clothes load
for a higher degree of cleaning.
Incorporates multi-stage fills and
wash periods to provide optimal
fabric care.
Dark colored
items, linens,
and mixed loads.
Dark
Colors Hot Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max/Extra
Normal
Stain PreTreat
Guide
Deep Fill
Auto Soak
Deep Rinse
2nd Rinse
Lower wash temperatures,
a shorter wash period, and
a deep fill rinse (on some
models) minimizes fading and
spotting of dark colored fabrics.
Incorporates multi-stage fills and
wash periods to provide optimal
fabric care.
Casual clothes,
lightly soiled
office wear.
Casuals Hot
Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max/Extra
Normal
Stain PreTreat
Guide
Deep Fill
Auto Soak
Deep Rinse
2nd Rinse
Wash period tailored to care for
casual clothes and office wear
items.
Lingerie and
special care
fabrics with light
soil.
Delicates Hot
Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max/Extra
Normal
Stain PreTreat
Guide
Deep Fill
Auto Soak
Deep Rinse
2nd Rinse
Utilizes a unique “tri-pulse” extra
gentle agitate profile to provide
special care to delicate fabrics. It
is recommended to place small or
ultra delicate items in mesh bags
before washing.
Dark colored
fabrics and
mixed loads.
Cold
Wash Hot
Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max/Extra
Normal Deep Fill Auto Soak
Deep Rinse
2nd Rinse
Cycle combines multiple extended
wash agitation periods with soak
periods to provide enhanced
cleaning performance and energy
efficiency with colder water
temperatures.
Medium to lightly
soiled athletic
wear items of
technical or
synthetic fabrics.
Active
Wear Hot Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max/Extra
Normal
Stain PreTreat
Guide
Deep Fill
Auto Soak
Deep Rinse
2nd Rinse
Cycle designed for care of medium
to lightly soiled active wear,
aththletic
wear, and technical
fabrics. Incorporates a multi
stage wash period with soak to
effectively treat body soils and
odors. Use the Heavy Duty cycle
for heavily soiled sports clothing
constructed of sturdy fabric.
Getting started
USING THE WASHER

49-90566 7
USING THE WASHER
Getting started
CWash Cycles-Cycle Selector Knob - Continued
Items to Wash Cycle Wash Temp Soil
Level Spin Selection Options Available Cycle Details
Small loads of
lightly soiled
items that are
needed in a
hurry.
Speed
Wash Hot Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max/Extra
Normal
Stain PreTreat
Guide
Deep Fill
Auto Soak
Deep Rinse
2nd Rinse
Utilizes an expedited wash period
and time saving continuous spray
rinse to clean small lightly soiled
loads in the fastest time possible.
Wet load of items.
For items that
need only to be
rinsed, use this
cycle with Deep
Rinse option.
Drain &
Spin Max/Extra
Normal Deep Rinse
2nd Rinse
Utilizes a high speed spin to
extract water from wet items.
For items that need to be rinsed,
select the Deep Rinse and/or
2nd Rinse option when using this
cycle.
Jeans with
medium to light
soil. For heavily
soiled work jeans,
use the Heavy
Duty Cycle.
Jeans Hot
Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max / Extra
Normal
Stain PreTreat
Guide
Deep Fill
Auto Soak
Deep Rinse
2nd Rinse
Combines higher water levels,
a specially designed agitation
profile, and multi step wash and
soak periods to care for jeans
with medium to light soil. Use
the Heavy Duty cycle for heavily
soiled work jeans.
Sturdy fabrics with
heavy to medium
soil.
Heavy
Duty Hot Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max / Extra
Normal
Stain PreTreat
Guide
Deep Fill
Auto Soak
Deep Rinse
2nd Rinse
Incorporates multi-step wash
and soak periods combined
with extended wash periods to
effectively clean heavily to medium
soiled sturdy fabrics.
Large coats, bed
spreads, mattress
covers, sleeping
bags, and similar
large bulky items.
Bulky
Items Hot Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max / Extra
Normal
Stain PreTreat
Guide
Deep Fill
Auto Soak
Deep Rinse
2nd Rinse
Provides a Deep Fill/max fill wash
water level to wash bulky items.
Also incorporates a Deep Fill rinse
to effectively rinse bulky items.
Towels.
Sheets. Towels / Sheets Hot Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max / Extra
Normal
Stain PreTreat
Guide
Deep Fill
Auto Soak
Deep Rinse
2nd Rinse
Cycle designed washing towels
or sheets, using a higher
water level and a soak period to
effectively clean these items. It
is recommended that towels and
sheets be washed separately
for best care and washing
performance.
Whites and
household linens Whites Hot Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max / Extra
Normal
Stain PreTreat
Guide
Deep Fill
Auto Soak
Deep Rinse
2nd Rinse
Cycle tailored toclean and
brighten your whites.

849-90566
Stain PreTreat
The Stain PreTreat feature allows you to indicate what stains are on the garments in your load. This feature incorporates a
patent pending treatment method. An initial water fill is performed at a temperature tailored to the stain type selected and to an
amount which enables a concentrated cleaning step. A stain scrubbing period, followed by an active soak,
is conducted to effectively treat the stain. Then additional water is added to the selected temperature and
the wash phase is conducted for the cycle selected.
This feature can be applied to most wash cycles as described in the cycle guide.
To use Stain PreTreat:
1. Select the desired wash cycle.
2. Select the stain to be treated under the Stain PreTreat options.
Stain PreTreat Guide
Category Recommended Temperatures
Treatment/Wash Stain For best results,
before placing in washer:
Tomato Cool/Warm Sauce
Catsup
Salsa
Pretreat with liquid detergent or stain
remover product; rinse with cool water.
Dirt Cool/Warm Dirt
Clay
Mud
Allow dirt to dry; remove loose dirt using
a brush. Rinse with cool water.
Grass Cold/Warm Grass
Lipstick
Chocolate
Gravy
Mayonnaise
BBQ Sauce
Pretreat with liquid detergent or stain
remover product. Brush lightly; rinse
with cold water.
Wine Cool/Warm Wine
Soda
Kool-Aid
Tea
Coffee
Juice
Beer
Pretreat with mixture of Oxi product and
cool water. Add Oxi product along with
detergent in the washer.
• Recommended temperatures are optimal for stain removal performance; adjust temperature selection to suit load being washed.
• Ensure stain is completely removed after wash cycle and before placing in dryer; very tough stains may require a second treatment.
ECycle Options
Deep Fill
Select the Deep Fill feature for loads where extra water is needed. The Deep Fill feature is recommended for special case
loads only, not for typical use.
Press the Deep Fill button once before starting the cycle to add an incremental amount of water to the wash load. Holding the
Deep Fill button for 3 seconds will provide the deepest fill level possible; this will increase cycle time due to the additional time it
takes to fill the washer.
To cancel the option if desired, press the Deep Fill button again.
NOTE: The Deep Fill button can also be pressed after the washer has completed filling and is in the wash phase if additional
water is desired. To stop the extra fill, press the Deep Fill button again and the water will stop.
Auto Soak
This option begins with a brief agitation, soaks for a specified period of time, then moves through the rest of the cycle automatically.
2nd Rinse
When you use extra detergent or bleach to clean heavily soiled clothes, use the 2nd Rinse option to better remove additional residues.
Extra Spin
Select to provide additional spin time, increasing energy efficiency through reducing drying times.
2nd Rinse + Extra Spin
Provides both a second rinse and an extra spin.
Deep Rinse
Set this option to provide a deep rinse or when using fabric softener. This option may change other settings (e.g. Spin may go to
a higher setting) to maximize performance.
NOTE: If liquid fabric softener is desired, wait until the Rinse cycle status light is illuminated and the final rinse fill is complete
before adding the recommended amount of liquid fabric softener directly to the rinse bath. When adding liquid fabric softener,
pour into deeper areas of rinse water while avoiding direct contact with fabric.
Getting started
USING THE WASHER
Settings
Select settings for agitation (Soil) and water temperature (Temp).
NOTE: Longer Spin times typically reduce dryer time/energy usage (i.e. reduces total energy when using both a washer and a dryer).
D

49-90566 9
Consumer Help Indicator
Your washer is equipped with Consumer Help Indicator (CHI). CHI is our way to communicate a simple remedy for some
situations that you can perform without the need to call for service. The chart below describes the helpful lights you may notice
flashing on the display.
Spin light blinking If an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining portion
of the cycle and will stay illuminated for a short time after cycle completion. When this occurs, the washer is
taking actions to correct the out-of-balance condition and complete the cycle normally. In some cases, the
washer may not be able to balance the load and spin up to full speed. If you notice the load is more wet
than normal at the end of the cycle, redistribute the load evenly in the wash basket and run a Drain & Spin
cycle.
Fill light (Water
not entering
washer)
Check your house water supply. Did you forget to turn on one or both supply valves after installation or
coming back from vacation? As soon as the light starts to flash, the washer will initiate a 4 minute lock-out
period. The washer controls won’t respond/change during this time.After the 4 minutes, you can begin your
cycle again. If you try to bypass the lock-out period by unplugging the washer, the 4 minute timer will start
over again.
Lid Locked light Lid Locked light will flash if 3 cycles have been started without opening the lid. The washer will not start
another cycle until the lid is opened. Try opening, then closing the lid and starting a new cycle. If the problem
persists, call GE Appliances at 800.GE.CARES (800.432.2737) for service.
Automatic Load Sensing
This determines the correct agitate profile, agitate duration and amount of water suited to the size and type of load placed in the
washer. The washer will not start the wash cycle or fill with water if the lid is open. When the lid is closed the machine is able to
begin filling with water in order to sense the load size.
NOTE: Automatic Load Sensing initiates a spin at the beginning of the cycle and will take as much as 3 minutes to complete
(significantly shorter for smaller loads); this is normal operation.
NOTE: This is a high efficiency washing machine with Infusor wash action. This system requires less water while providing effective
cleaning action. You may notice that the water level is lower than on your previous washer. This is normal for an Infusor-equipped
washer.
Liquid chlorine bleach should be added through the
bleach dispenser in the front left corner. Follow bleach
manufacturer’s recommendations for the correct amount of
liquid chlorine bleach based on load size, taking care to not
apply or spill it directly on clothing.
NOTE: Do not use liquid chlorine bleach and laundry
pretreatments such as an Oxi product in the same wash load.
Liquid Bleach
Place laundry pretreatments, such as an Oxi product, directly
in the bottom of the wash basket before loading clothes.
NOTE: Do not use liquid chlorine bleach and laundry
pretreatments such as an Oxi product in the same wash load.
Pretreatment
USING THE WASHER
Getting started

10 49-90566
USING THE WASHER
Loading
DO NOT wash fabrics soiled with flammable liquids or cleaning solvents.
No washer can completely remove oil.
DO NOT wash or dry anything that has been soaked in or spotted with any type of oil (including cooking oils).
DO NOT reach into the washer until all moving parts have stopped.
Doing so can result in death, explosion, fire or amputation.
Always follow fabric manufacturer’s care label when laundering.
Proper Use of Detergent
Using too little or too much detergent is a common cause
of laundry problems.
Use less detergent if you have soft water, a smaller load or
a lightly soiled load.
For spots, apply pre-treatment to items as recommended on
the product label. Application should be made in the basket to
prevent overspray which may cause the coloring on the lid or
graphics to fade.
Place detergent pods in the bottom of the wash basket
before adding clothes.
GE Appliances recommends the use of High Efficiency
detergents such as in your energy efficient washer.
HE detergents are formulated to work with low water
wash and rinse systems. HE detergents reduce the
oversudsing problems commonly associated with regular
detergents.
When using high efficiency or concentrated detergents,
consult the product label to determine amount required for
optimum performance. Excessive detergent will negatively
impact wash performance.
Sorting Wash Loads
Sort by color (whites, lights, colors), soil level, fabric type (sturdy cottons, easy care, delicates) and whether the
fabric produces lint (terry cloth, chenille) or collects lint (velveteen, corduroy). Wash lint producers such as cotton
towels and socks separate from lint collectors including synthetic garments and dress pants.
Loading the Washer
Load dry items loosely in the washer basket. For best
results, load items evenly and loosely around the outside of
the basket, filling in towards the center on larger loads. To
add items after washer has started, press Start/Pause if the
lid is locked; wait until the Lid Lock indicator on the display
is no longer illuminated before attempting to open the lid. Lift
the lid and submerge additional items around the outside of
the basket. Close the lid and press Start to resume. Adjust
load size selection and/or use Deep Fill option if necessary.
ŶDo not place large items such as sheets, blankets and towels
across the Infusor. Load them around the outside of the basket.
ŶDo not put lawn or sofa cushions into the washer as they are
too big to move. Remove outer covers and ONLY wash them.
WARNING - Fire Hazard
Average Small Load
Clothes Level
Water Level
Average Medium Load
Clothes Level
Water Level
Clothes Level
Water Level
Average Large Load

49-90566 11
CARE AND CLEANING
Care and cleaning
Exterior of the Washer
Immediately wipe off any spills with a damp cloth.
Interior of the Washer
Leave the lid open after washing to allow moisture to
evaporate. If you want to clean the basket, use a clean
soft cloth dampened with liquid detergent; then rinse. (Do
not use harsh or gritty cleaners.)
Water Supply Hoses
Hoses connecting washer to faucet should be replaced
every 5 years.
Moving and Storage
Ask the service technician to remove water from drain
pump and hoses. Do not store the washer where it will
be exposed to the weather.
Long Vacations
Be sure water supply is shut off at faucets. Drain all
water from hoses and water filter pump area if weather
will be below freezing.

12 49-90566
Installation Washer
Instructions
If you have any questions, call GE Appliances at 800.GE.CARES
(800.432.2737) or visit our Website at: GEAppliances.com
In Canada, call 1.800.561.3344 or visit www.GEAppliances.ca
TOOLS REQUIRED FOR
WASHER INSTALLATION
Pliers
Level
PARTS SUPPLIED
PARTS REQUIRED (Sold separately)
GE Appliances Parts and Accessories
Order on-line at GEApplianceparts.com today, 24 hours a
day or by phone at 800.626.2002 during normal business
hours.
Part Number Accessory
PM14X10002 4 ft Rubber Water Supply Hoses
Or
PM14X10005 4 ft Braided Metal Water Supply Hoses
WH1X2267 Rubber Washer (1) and Screen (1)
WH49X301 Drain Hose Extension (For discharge
heights from 60" - 96"
Drain Hose Extension (For discharge heights from 60" - 96"
NOTE: We strongly recommend the use of new water
supply hoses. Hoses degrade over time and need to
be replaced every 5 years to reduce the risk of hose
failures and water damage.
BEFORE YOU BEGIN
Read these instructions completely and carefully.
•IMPORTANT –Save these
instructions for local inspector’s use.
•IMPORTANT –Observe all
governing codes and ordinances.
• Note to Installer – Be sure to leave these
instructions with the Consumer.
• Note to Consumer – Keep these
instructions for future reference.
• Skill level – Installation of this appliance requires
basic mechanical and electrical skills.
• Completion time – 1-3 hours
• Proper installation is the responsibility of the
installer.
• Product failure due to improper installation is not
covered under the Warranty.
Drain Hose
Cable Tie
Clamp
Drain Hose Clip
Owner's Reference Guide
Water Hoses (2) Rubber Washers (2)
and Strainer Screens (2)

49-90566 13
Installation Instructions
LOCATION OF YOUR WASHER
DO NOT Install the Washer:
1.In an area exposed to dripping water or outside
weather conditions. The ambient temperature should
never be below 60°F (15.6°C) for proper washer
operation.
2.In an area where it will come in contact with curtains or
drapes.
3.On carpet. The floor MUST be a hard surface with a
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To make sure the washer does not vibrate or move,
you may have to reinforce the floor.
NOTE:,IIORRULVLQSRRUFRQGLWLRQXVHƎLPSUHJQDWHG
plywood sheet solidly attached to existing floor covering.
IMPORTANT:MinimumInstallationClearances
- Alcove or Closet
• If your washer is approved for installation in an alcove or
closet, there will be a label on the back of the machine
describing requirements.
• Minimum clearance between washer and adjacent walls
or other surfaces: 0" either side, 2" front, 3" rear.
Vertical space from floor to overhead shelving, cabinets,
ceiling, etc. = 60".
• Closet doors must be louvered or otherwise ventilated
and have at least 60 square inches of open area. If the
closet contains both a washer and a dryer, doors must
contain a minimum of 120 square inches of open area.
NOTE: The clearances stated on this label are minimums.
Consideration must be given to providing adequate
clearances for installing and servicing.
After the machine is in the home, remove outside
packing material/carton from washer.
Remove bag (containing clamp, cable tie and drain
hose clip), drain hose and Owner's Reference Guide
from tub.
NOTE: Leave foam shipping material inside tub
opening to hold tub in place during the rest of
installation. Bag
Owner's Reference Guide
Leave foam shipping
material inside tub
1UNPACKING THE WASHER Remove base from unit by placing foot on side of base
and tipping unit back on corner post. Remove base and
bring the washer back upright.
2REMOVE THE BASE
WATER SUPPLY REQUIREMENTS
WATER PRESSURE - Must be 20 psi minimum to 120 psi maximum.
WATER TEMPERATURE - Household water heater should be set to deliver water at 120° to 150°F (50° to 66°C) TO THE
WASHER when hot wash is selected.
SHUTOFF VALVES - Both hot and cold shutoff valves (faucets) should be supplied.
DRAIN - Water should be drained into standpipe. Discharge height MUST NOT BE LESS THAN 30 INCHES, and no
more than 8 feet above the base of the washer. Standpipe must be 1-1/2 inches minimum inside diameter and must
be open to atmosphere.
Drain hose

14 49-90566
Installation Instructions
Connect drain hose to drain port on back of washer. Open
clamp with pliers and slide onto hose end. Holding clamp
open, push hose end onto drain port until fully seated.
Release clamp between locating ribs on hose end. Outlet
of hose end should be oriented vertically.
3CONNECT DRAIN HOSE TO
WASHER 5CONNECT WATER HOSES TO
OUTLET VALVES
Drain
hose
Drain
port
Drain
end
Clamp
Unplug electrical cord before installing water hoses. If
not installed, install rubber washer in one end of hot
water hose. Thread hot water hose onto connection
labeled Hat top rear of washer. Hand tighten and use
pliers to tighten hoses between 1/8 and 1/4 turn beyond
hand-tight.
If not installed, install rubber washer in one end of cold
water hose C. Thread cold water hose onto connection
labeled Cat top rear of washer. Hand tighten and use
pliers to tighten hoses between 1/8 and 1/4 turn beyond
hand-tight.
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leaving room for you to make water, drain, and electrical
connections to your home.
4CONNECT WATER HOSES TO
WASHER
Rubber
washer
Rubber
washer
Determine which is HOT water line before attaching
water hoses to faucets. Traditionally, HOT faucet is on
left.
(If screen washers are not installed) With protruding
part of screen toward you, install strainer screen/rubber
washer into each of the free ends of two water hoses.
Connect hot water hose to hot water
outlet valve of your home. Hand
tighten and use pliers to tighten
hoses between 1/4 and 1/2 turn
beyond hand-tight. Open hot water
valve.
Connect cold water hose to cold
water outlet valve of your home.
Hand tighten and use pliers to
tighten hoses between 1/4 and 1/2
turn beyond hand-tight. Open cold
water valve.
Check for leaks and drips at the hose couplings. Tighten
as necessary.

49-90566 15
Installation Instructions
6CONNECT TO DRAIN
Install drain hose clip on
rear panel of washer.
Route drain hose through
clip and insert free end
into drain opening of your
home.
If water valves and drain are built into wall, fasten drain
hose to one of the water hoses with cable tie provided.
If your drain is a standpipe, fasten drain hose to
standpipe with cable tie provided.
NOTE: If longer
drain hose is
required, order drain
hose extension kit,
GE Appliances part
number WH49X301.
Connect additional
drain hose (contained
in kit) to original hose
with hose clamp
(contained in kit).
6CONNECT TO DRAIN (Continued)
NOTE: Placing the drain hose too far down the drain
pipe can cause a siphoning action. No more than 5" of
hose should be in the drain pipe. There must be an air
gap around the drain hose. A snug fit can also cause a
siphoning action.
NOTE: Placing the drain hose too far down the drain
pipe can cause a siphoning action. No more than 5" of
hose should be in the drain pipe. There must be an air
gap around the drain hose. A snug fit can also cause a
siphoning action.
If drain discharge height does not meet 30"
minimum height requirement, end of drain hose must
be secured in drain opening of home by installer and
have an air gap around hose to prevent siphoning.
Drain
hose
clip
Drain
hose Washer
back
Wall
5" Max.
insertion
into
drain
30"
Min.
Drain
hose Cable tie
Washer
back
Drain
hose
clip
30"
Min.
5" Max.
insertion
into
drain
Drain
hose
Cable
tie
Standpipe
Washer
back
Drain
hose
clip
Less than
30"
Drain
hose
Washer
back
Drain
hose
clip
NOTE: Placing the drain hose too far down the drain
pipe can cause a siphoning action. No more than 5" of
hose should be in the drain pipe. There must be an air
gap around the drain hose. A snug fit can also cause a
siphoning action.

16 49-90566
Installation Instructions
ELECTRICAL REQUIREMENTS
CIRCUIT – Individual, properly polarized and grounded
15 or 20 amp circuit breaker or time-delay fuse.
POWER SUPPLY – 2 wire plus ground, 120 Volt, single
phase, 60 Hz, alternating current.
Outlet Receptacle – Properly grounded 3-prong
receptacle to be located so
the power cord is accessible
when the washer is in an
installed position. If a 2-prong
receptacle is present, it is the
owner’s responsibility to have
a licensed electrician replace it
with a properly grounded 3-prong
grounding type receptacle.
Washer must be electrically grounded in accordance with
local codes and ordinances, or in the absence of local
codes, with latest edition of the NATIONAL ELECTRICAL
CODE, ANSI/NFPANO. 70 or CANADIAN ELECTRICAL
CODE, CSAC22.1. Check with a licensed electrician if you
are not sure that the washer is properly grounded.
If required by local codes, an external 18 gauge or
larger copper ground wire (not provided) may be
added. Attach to washer cabinet with a #10-16 x 1/2 ”
sheet metal screw (available at any hardware store) to
rear of washer as illustrated.
Mobile Home Installation:
Installation must conform to Standard for Mobile Homes,
ANSI A119.1 and National Mobile Home Construction
and Safety Standards Act of 1974 (PL93-383).
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of
malfunction or breakdown, grounding will reduce the
risk of electric shock by providing a path of least
resistance for electric current. This appliance is
equipped with a cord having an equipment- grounding
conductor and a grounding plug. The plug must be
plugged into an appropriate outlet that is properly
installed and grounded in accordance with all local
codes and ordinances.
Improper connection of the equipment-
grounding conductor can result in a
risk of electrical shock. Check with a qualified electrician,
or service representative or personnel, if you are in
doubt as to whether the appliance is properly grounded.
DO NOT modify the plug on the power supply cord. If it
will not fit the outlet, have a proper outlet installed by a
qualified electrician.
Attach ground
wire and ground
screw (obtain
locally) Washer
back
Make sure large dial control (on some models) on
washer is pushed in to the OFF position.
Insert plug of electrical cord into a 115V, 15- or 20-amp
wall receptacle. Move washer into final position. Place level on
flat top side edges of washer. Adjust all four leveling legs until
washer is level left-to-right and front-to-back. Remove level.
Open tub lid. Remove and discard tub shipping material (see
Step 1).
Remove plastic protector sheet from control panel face.
7CONNECT POWER AND INSTALL
Level
Before starting the washer, check to make sure:
Main power is turned on.
The washer is plugged in.
The water faucets are turned on.
The unit is level and all four leveling legs are firmly
on the floor.
The shipping foam and cardboard are removed.
The drain hose is properly tied up.
There are no leaks at the faucet, drain line
or washer.
Run the washer through a complete cycle.
Check for water leaks and proper operation.
Place these instructions in a location near the washer
for future reference.
FINAL CHECKLIST
Ensure proper
ground exists
before use.
Plug into a grounded 3-prong outlet.
DO NOT remove ground prong.
DO NOT use an adapter.
DO NOT use an extension cord.
Failure to follow these instructions can result in death,
fire or electrical shock.
- Electrical Shock Hazard
WARNING
WARNING

49-90566 17
Troubleshooting Tips... Before you call for service
TROUBLESHOOTING TIPS
Problem Possible Causes What To Do
Short spray and
delay after pushing
the Start button
Lid was opened and
closed between cycle
selection and start
This is normal. See START-UP SEQUENCE in the Safety
Instructions section.
Water level seems
low This is normal Water may not cover the top level of the clothes. This is normal for this high efficiency washer.
Low water flow Water valve screens are
stopped up Turn off the water source and remove the water connection hoses from the upper back of the washer and the water faucets. Clean
both the hose screens (if so equipped) and the screens in the
machine using a brush or a toothpick. Reconnect the hoses and
turn the water back on. Check to ensure there are no leaks at the
connections.
Water siphoning out
of washer Drain standpipe is too low or hose too far into
standpipe
The drain hose must exceed 30” height at some point between
the washer back and the drain pipe. Use anti-siphon clip. See
the Installation Instructions.
Too many suds Soft water Try less detergent.
Too much detergent Measure your detergent carefully. Use less soap if you have soft
water, a smaller load or a lightly soiled load.
Type of detergent Switch to High Efficiency detergent such as .
Water leaks Type of detergent Switch to High Efficiency detergent such as .
Using too much
detergent in washer Use less detergent. Use less soap if you have soft water, a smaller load or a lightly soiled load.
Fill hoses or drain hose
is improperly connected Make sure hose connections are tight at faucets and rubber washers are installed. Make sure end of drain hose is correctly
inserted in and secured to drain facility.
Household drain clogged Check household plumbing. You may need to call a plumber.
Drain hose rubs on wall Make sure drain hose does not make contact with the wall. May
cause excessive wear on the hose.
Constant water pressure
to fill hoses at water
source
Tighten hoses at the faucets.
Check condition of the fill hoses; they should be replaced every 5
years.
Water temperature
seems incorrect Cooler water temperatures provide
improved energy
efficiency
New laundry detergents have been formulated to work with cooler
water temperatures without affecting wash performance.
Water supply is turned
off or improperly
connected
Turn both hot and cold faucets fully on and make sure hoses
are connected to correct faucets. NOTE: Water valves are marked
“H” and “C”.
Water valve screens are
stopped up Turn off the water source and remove the water connection hoses from the upper back of the washer and the water faucets. Clean
both the hose screens (if so equipped) and the screens in the
machine using a brush or a toothpick. Reconnect the hoses and
turn the water back on. Check to ensure there are no leaks at the
connections.
Cool/Cold Water when
selecting Hot This is normal. The washer senses water temperature (on some models)and optimizes for best results. Cold water is added
periodically when hot is selected.
House water heater is
not set properly Make sure house water heater is delivering water at 120°F–140°F (48°C–60°C).
Water pumped
out before cycle is
complete
Water was left in unit for
24 hours with lid closed or
15 minutes with lid open
Previous cycle has been cancelled. Close lid, select new cycle,
and start machine.
Water won’t drain Drain hose is kinked or
improperly connected Straighten drain hose and make sure washer is not sitting on it. Top of drain outlet should be less than 8 ft (2.44 m) above floor.
Washer spins
and pauses at the
beginning of cycles
This is normal The washer is sensing the load.

18 49-90566
TROUBLESHOOTING TIPS
Troubleshooting Tips... Before you call for service
Problem Possible Causes What To Do
Washer pauses
during wash cycle The Soak Option was chosen This is normal. The washer alternates between agitate and soak during these cycles to get your clothes cleaner with less wear.
This is normal Many cycles incorporate as series of soaks within the agitation
period to get your clothes clean with less wear.
Washer pauses
during spin cycle This is normal The washer may pause during the spin cycle to remove soapy water more efficiently.
Washer won’t
operate Washer is unplugged Make sure cord is plugged securely into a working outlet.
Water supply is turned
off Turn both hot and cold faucets fully on.
Lid is open—safety
feature prevents
agitation and spinning
when lid is up
Close lid and press Start.
Circuit breaker/fuse is
tripped/blown Check house circuit breakers/fuses. Replace fuses or reset breaker. Washer should have a separate outlet.
Electronics need to be
reset Unplug washer, wait 2 minutes, plug back in and press Start.
Start was not pressed Press Start.
Unexplained time
and/or settings
changes
Changing options (on
some models) This is normal. Several options will change other options to maximize washer performance.
Basket seems loose Basket moves or rotates
freely Washer basket does not have a traditional brake. Washer basket will move freely. This is normal.
Colored spots Incorrect use of fabric
softener Check fabric softener package for instructions.
Make sure you have selected the Deep Rinse option.
Pretreat stain and rewash using Speed Wash cycle before drying.
Dye transfer Sort whites or lightly colored items from dark colors.
Grayed or yellowed
clothes Detergent amount Be sure to follow detergent manufacturer’s directions.
Hard water Use a water conditioner or install a water softener.
Water is not hot enough Make sure water heater is delivering water at 120°F–140°F
(48°C–60°C).
Washer is overloaded Loosely load clothes no higher than the top row of holes in the
washer basket. For best results, load items around the outside of
the basket.
Dye transfer Sort clothes by color. If fabric label states wash separately,
unstable dyes may be indicated.
Lint or residue on
clothes Clothes are air or line dried If you do not dry your clothes with a clothes dryer, your clothes may retain more lint.
Incorrect sorting Separate lint producers from lint collectors.
Washing too long Wash small loads for a shorter time using Light Soil setting.
Detergent not dissolving
Rewash; next time:
Try a liquid detergent
Use warmer water temperature.
Overloading Loosely load clothes in the washer basket. For best results, load
items around the outside of the basket.
Clothes too wet No spin selected Select a spin option.
Incorrect cycle selected Make sure the cycle selected matches the load you are washing.
Some fabrics will feel wetter when rinsed with cold water.
Wash load out of balance Redistribute load in washer and run through Drain & Spin cycle.
Blinking Spin light
or Spin light on at
end of cycle
Out of balance
condition has been
detected
Allow cycle to continue and finish.
If load is wet at the end of the cycle, even out load and run a
Drain & Spin cycle.

49-90566 19
Troubleshooting Tips... Before you call for service
TROUBLESHOOTING TIPS
Problem Possible Causes What To Do
Pilling Result of normal wear
on poly-cotton blends
and fuzzy fabrics
While this is not caused by the washer, you can slow the pilling
process by washing garments inside out.
Snags, holes, tears,
rips or excessive
wear
Pins, snaps, hooks,
sharp buttons, belt
buckles, zippers and
sharp objects left in
pockets
Fasten snaps, hooks, buttons and zippers.
Remove loose items like pins, objects in pockets and sharp
buttons.
Turn knits (which snag easily) inside out.
Undiluted chlorine
bleach Check bleach package instructions for proper amount. Never add undiluted bleach to wash or allow clothes to come in
contact with undiluted bleach.
Chemicals like
hair bleach or dye,
permanent wave
solution
Rinse items that may have chemicals on them before washing.
Use Speed Wash cycle with Extra Rinse option.
Wrinkling Incorrect wash and dry
cycles Match Cycle selection to the type of fabric you are washing (especially for easy care loads).
Improper sorting Avoid mixing heavy items (like jeans) with light items (like blouses).
Try a fabric softener.
Overloading Loosely load clothes in the washer basket.
Repeated washing in
water that is too hot Wash in warm or cold water.
Sounds Possible Causes Reason
“Clicking” Shifter mechanism is
engaging or disengaging The drive system will engage at the start of agitate and disengage when agitate is complete. This occurs multiple times during the
wash.
Back and forth
“swoosh” Electric motor reversing direction This sound is the motor rotating back and forth to clean your laundry.
“Clicking” behind
Control during fill Automatic Temperature Control Valve Two valves mix cold and hot water. The “clicking” is when either valve turns on or off to raise or lower the fill water temperature.
Water flow changes
during fill Automatic Temperature Control Valve Two valves mix cold and hot water. The “clicking” is when either valve turns on or off to raise or lower the fill water temperature.
Motor sounds during
spin Motor ramping up/down during spin cycle The motor will speed up incrementally during the spin cycle. When spin is complete, it will coast until it stops.
“Humming” Water drain pump The drain pump will make a humming sound when pumping out
water after agitation stops and continue until spin is complete.
Drive motor The drive motor will make a “humming” sound during the wash
and spin phases of the cycle.
“Gurgling” Water drain pump When the pump starts drawing in air, It starts to gurgle. The washer
should then begin spinning and the sound will continue until it is
done spinning.
Water “swishing” Washing process Water swishing while the unit is agitating is normal, especially with
smaller loads.
Washer rocking/
moving Washer leveling legs uneven To level the washer, adjust the leveling legs by rotating the individual leg in the proper direction for up or down.
“Squeaking” sound Washer not level and
rubbing on cabinet To level the washer, adjust the leveling legs by rotating the individual leg in the proper direction for up or down.
Washer sounds that may be different from your prior washer:
Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds
are all part of the normal wash cycle.
To listen and watch videos of normal washer operation, please go to
http://products.geappliances.com/appliance/gea-support-search-content?contentid=23061
or scan the QR code.

20 49-90566
NOTES
Notes