GEAppliances JGP328 User manual

www.GEAppliances.com
164D4290P010 49-80041-1 12-00 JR
350A4502P213
JGP328
JGP932
JGP933
JGP628
JGP962
JGP963
Owner’s Manual
Cooktops
Built-In Gas
Safety Information
Safety Precautions . . . . . . . . . . 3, 4
Surface Burners . . . . . . . . . . . . . 5, 6
Operating Instructions
Cookware . . . . . . . . . . . . . . . . . . . . 8
Flame Size . . . . . . . . . . . . . . . . . . . 7
Lighting a Burner . . . . . . . . . . . . . 7
Care and Cleaning
Burner Assembly . . . . . . . . . . . . . .9
Burner Grates . . . . . . . . . . . . . . . .10
Control Knobs . . . . . . . . . . . . . . . .9
Glass Cooktop . . . . . . . . . . . .11, 12
Porcelain Enamel Cooktop . . . .10
Stainless Steel . . . . . . . . . . . . . . . .10
Troubleshooting Tips . . . .13, 14
Consumer Support
Consumer Support . . . . . . . . . . . 20
Warranty (Canada) . . . . . . . . . . .19
Warranty (U.S.) . . . . . . . . . . . . . .18
Write the model and serial
numbers here:
Model ________________
Serial ________________
You can find them on a label
under the cooktop.

2
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
Safety InstructionsOperating InstructionsCare and CleaningTroubleshooting TipsConsumer Support
— Do not store or use gasoline or other
flammable vapors and liquids in the
vicinity of this or any other appliance.
—
WHAT TO DO IF YOU SMELL GAS
■Do not try to light any appliance.
■ Do not touch any electrical switch;
do not use any phone in your building.
■ Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
■ If you cannot reach your gas supplier,
call the fire department.
— Installation and service must be
performed by a qualified installer,
service agency or the gas supplier.
WARNING: If the information in this
manual is not followed exactly, a fire or
explosion may result causing property
damage, personal injury or death.
Congratulations!
You Are Now Part of the GE Family.
Welcome to the GE family. We’re proud of our quality products and we are committed to providing
dependable service. You’ll see it in this easy-to-use Owner’s Manual and you’ll hear it in the friendly voices
of our customer service department.
Best of all, you’ll experience these values each time you use your cooktop. That’s important, because
your new cooktop will be part of your family for many years. And we hope you will be part of ours for a long
time to come.
We thank you for buying GE. We appreciate your purchase, and hope you will continue to rely on us
whenever you need quality appliances for your home.

3
www.GEAppliances.com
WARNING!
For your safety, the information in this manual must be followed to minimize the risk of fire or
explosion, electric shock, or to prevent property damage, personal injury, or loss of life.
Have the installer show you the location of the cooktop gas shut-off valve and how to shut it
off if necessary.
■Have your cooktop installed and properly
grounded by a qualified installer, in
accordance with the Installation
Instructions. Any adjustment and service
should be performed only by qualified gas
cooktop installers or service technicians.
■Do not attempt to repair or replace any part
of your cooktop unless it is specifically
recommended in this manual. All other
service should be referred to a qualified
technician.
■Locate the cooktop out of kitchen traffic
path and out of drafty locations to prevent
pilot outage and poor air circulation.
■Plug your cooktop into a 120-volt grounded
outlet only. Do not remove the round
grounding prong from the plug. If in doubt
about the grounding of the home electrical
system, it is your personal responsibility and
obligation to have an ungrounded outlet
replaced with a properly grounded, three-
prong outlet in accordance with the
National Electrical Code. Do not use an
extension cord with this appliance.
■Let the burner grates and other surfaces
cool before touching them or leaving them
where children can reach them.
■Be sure all packaging materials are removed
from the cooktop before operating it to
prevent fire or smoke damage should the
packaging material ignite.
■Be sure your cooktop is correctly adjusted
by a qualified service technician or installer.
This counter unit, as shipped from the
factory, can only be operated with natural
gas. Do not try to operate it with LP
(bottled) gas unless you follow the
Installation Instructions packed with your
cooktop. See LP Gas Adjustments.
SAFETY PRECAUTIONS
IMPORTANT SAFETY NOTICE
The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California to
publish a list of substances known to the state to cause cancer, birth defects or other reproductive
harm, and requires businesses to warn customers of potential exposure to such substances.
Gas appliances can cause minor exposure to four of these substances, namely benzene, carbon
monoxide, formaldehyde and soot, caused primarily by the incomplete combustion of natural gas or
LP fuels. Properly adjusted burners, indicated by a bluish rather than a yellow flame, will minimize
incomplete combustion. Exposure to these substances can be minimized by venting with an open
window or using a ventilation fan or hood.
Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support

■Do not leave children alone or unattended
where a cooktop is hot or in operation.
They could be seriously burned.
■Do not allow anyone to climb, stand or
hang on the cooktop.
■
CAUTION: Items of interest to
children should not be stored in cabinets
above a cooktop—children climbing on the
cooktop to reach items could be seriously
injured.
■Always keep wooden and plastic utensils
and canned food a safe distance away from
your cooktop.
■Always keep combustible wall coverings,
curtains or drapes a safe distance from
your cooktop.
■Never wear loose fitting or hanging
garments while using the appliance.
Be careful when reaching for items stored
in cabinets over the cooktop. Flammable
material could be ignited if brought in
contact with flame or hot oven surfaces
and may cause severe burns.
■Teach children not to play with the
controls or any other part of the cooktop.
■For your safety, never use your appliance
for warming or heating the room.
■Always keep dish towels, dish cloths, pot
holders and other linens a safe distance
from your cooktop.
■Do not store flammable materials near
a cooktop.
■Do not store or use combustible materials,
gasoline or other flammable vapors and
liquids in the vicinity of this or any other
appliance.
■Do not let cooking grease or other
flammable materials accumulate near
the cooktop.
■Do not operate the burner without all
burner parts in place.
■Do not clean the cooktop with flammable
or volatile cleaning fluids.
■Do not clean the cooktop when the
appliance is in use.
■Avoid scratching the cooktop with sharp
instruments, or with rings and other
jewelry.
■Never use the cooktop as a cutting board.
■Do not use water on grease fires. Never
pick up a flaming pan. Turn the controls
off. Smother a flaming pan on a surface
burner by covering the pan completely
with a well-fitting lid, cookie sheet or flat
tray. Use a multi-purpose dry chemical or
foam-type fire extinguisher.
■Flaming grease outside a pan can be put
out by covering it with baking soda or, if
available, by using a multi-purpose dry
chemical or foam-type fire extinguisher.
SAFETY PRECAUTIONS
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
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Safety InstructionsOperating InstructionsCare and CleaningTroubleshooting TipsConsumer Support

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Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support
www.GEAppliances.com
Use proper pan size—avoid pans that are unstable or easily tipped. Select cookware having flat
bottoms large enough to cover burner grates. To avoid spillovers, make sure cookware is large
enough to contain the food properly. This will both save cleaning time and prevent hazardous
accumulations of food, since heavy spattering or spillovers left on cooktop can ignite. Use pans
with handles that can be easily grasped and remain cool.
WARNING!
SURFACE BURNERS
■Always use the LITE position when igniting
the top burners and make sure the burners
have ignited.
■Never leave the surface burners
unattended at high flame settings.
Boilovers cause smoking and greasy
spillovers that may catch on fire.
■Use only dry pot holders—moist or damp
pot holders on hot surfaces may result in
burns from steam. Do not let pot holders
come near open flames when lifting
cookware. Do not use a towel or other bulky
cloth in place of a pot holder. Such cloths
can catch fire on a hot burner.
■When using glass cookware, make sure it
is designed for cooktop cooking.
■To minimize the possibility of burns,
ignition of flammable materials and
spillage, turn cookware handles toward
the side or back of the cooktop without
extending over adjacent burners.
■Always turn the surface burner controls off
before removing cookware.
■Carefully watch foods being fried at a high
flame setting.
■Always heat fat slowly, and watch as it heats.
■Do not leave any items on the cooktop. The
hot air from the vent may ignite flammable
items and will increase pressure in closed
containers, which may cause them to burst.
■If a combination of oils or fats will be used
in frying, stir together before heating or as
fats melt slowly.
■Do not use a wok on the cooking surface
if the wok has a round metal ring that is
placed over the burner grate to support the
wok. This ring acts as a heat trap, which may
damage the burner grate and burner head.
Also, it may cause the burner to work
improperly. This may cause a carbon
monoxide level above that allowed by
current standards, resulting in a health
hazard.
■Foods for frying should be as dry as
possible. Frost on frozen foods or moisture
on fresh foods can cause hot fat to bubble
up and over the sides of the pan.
■Use the least possible amount of fat for
effective shallow or deep-fat frying. Filling
the pan too full of fat can cause spillovers
when food is added.
■Use a deep fat thermometer whenever
possible to prevent overheating fat beyond
the smoking point.
■Never try to move a pan of hot fat,
especially a deep fat fryer. Wait until the fat
is cool.
■When flaming foods are under the hood,
turn the fan off. The fan, if operating, may
spread the flames.

Your cooktop is shipped from the factory set to operate only with Natural Gas.
If you wish to use your cooktop with
Liquefied Petroleum Gas, you must follow
the Installation Instructions packed with your
cooktop. See LP Gas Adjustments.
■Do not leave plastic items on the cooktop—
they may melt if left too close to the vent.
■Keep all plastics away from the surface
burners.
■If you smell gas, turn off the gas to the
cooktop and call a qualified service
technician. Never use an open flame to
locate a leak.
■To avoid the possibility of a burn, always be
certain that the controls for all burners are
at the off position and all grates are cool
before attempting to remove them.
■Never clean the cooktop surface when it is
hot. Some cleaners produce noxious fumes
and wet cloths could cause steam burns if
used on a hot surface.
■Never leave jars or cans of fat drippings
on or near your cooktop.
■Don’t use aluminum foil to line burner
bowls. Misuse could result in a fire hazard
or damage to the cooktop.
■Do not cover or block the area around the
cooktop knobs. This area must be kept
clear for proper ventilation and burner
performance.
■Clean only parts listed in this Owner’s
Manual.
LP CONVERSION KIT
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
Adjust the top burner flame size so it does not extend beyond the edge of the cookware. Excessive
flame is hazardous.
SURFACE BURNERS
Cook meat and poultry thoroughly—meat to at least an INTERNAL temperature of 160°F. and poultry
to at least an INTERNAL temperature of 180°F. Cooking to these temperatures usually protects against
foodborne illness.
COOK MEAT AND POULTRY THOROUGHLY…
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.
SAVE THESE INSTRUCTIONS
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Safety InstructionsOperating InstructionsCare and CleaningTroubleshooting TipsConsumer Support

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Using the cooktop burners. www.GEAppliances.com
Throughout this manual, features and appearance may vary from your model.
How to Light a Burner
Your cooktop burners are lit by electric
ignition, eliminating the need for
standing pilot lights with constantly
burning flames.
Push the control knob in and turn it
counterclockwise to the LITE position.
After the burner ignites, turn the knob to
adjust the flame size. To turn the burner
off, turn the knob clockwise as far as it will
go, to the OFF position.
■ In case of a power failure, you can light the
burners with a match. Hold a lit match to the
burner, then push in and turn the control knob
to the LITE position. Use extreme caution when
lighting burners this way. Burners in use when
an electrical power failure occurs will continue
to operate normally.
■ Do not operate the burner for an extended
period of time without cookware on the grate.
The finish on the grate may chip without
cookware to absorb the heat.
■ Check to be sure the burner you turn on is the
one you want to use.
■ Be sure the burners and grates are cool before
you place your hand, a pot holder, cleaning
cloths or other materials on them.
Be sure you turn the control knob
to OFF when you finish cooking.
How to Select Flame Size
For safe handling of cookware, never let the
flames extend up the sides of the cookware.
Watch the flame, not the knob, as you
reduce heat. The flame size on a gas
burner should match the cookware
you are using.
Any flame larger than the bottom of the
cookware is wasted and only serves to heat
the handle.
Simmer and Power Burners (on some models)
The left front and rear burners are best
for smaller pans and cooking operations
requiring carefully controlled simmering
conditions.
The front right burner is a high power
burner for larger pans and fast boiling
operations.
Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support

Using the cooktop burners.
Wok This Way
We recommend that you use a flat-bottomed
wok, available at your local retail stores, or use
the Wok Holder accessory with traditional round
bottomed woks. The Wok Holder accessory can
be ordered from your appliance dealer.
The Wok Holder fits on top of the
cooktop grate to provide support and
proper air circulation for traditional
round bottom woks only. Do not use flat
bottomed woks with the Wok Holder.
Do not use a wok on any other support
ring. Placing the ring over the burner
grate may cause the burner to work
improperly, resulting in carbon
monoxide levels above allowable current
standards. This could be dangerous to
your health. Do not try to use such woks
without the ring unless you are using the
Wok Holder. You could be seriously
burned if the wok tipped over.
Use a flat-bottomed wok.
Cookware
Aluminum: Medium-weight cookware is
recommended because it heats quickly
and evenly. Most foods brown evenly in
an aluminum skillet. Use saucepans with
tight fitting lids when cooking with
minimum amounts of water.
Enamelware: Under some conditions,
the enamel of some cookware may
melt. Follow cookware manufacturer’s
recommendations for cooking methods.
Glass: There are two types of glass
cookware: those for oven use only
and those for cooktop cooking
(saucepans, coffee and tea pots).
Glass conducts heat very slowly.
Cast Iron: If heated slowly, most
skillets will give satisfactory results.
Heatproof Glass Ceramic: Can be used
for either surface or oven cooking.
It conducts heat very slowly and cools
very slowly. Check cookware
manufacturer’s directions to be sure it
can be used on a gas cooktop.
Stainless Steel: This metal alone has
poor heating properties and is usually
combined with copper, aluminum
or other metals for improved heat
distribution. Combination metal skillets
usually work satisfactorily if they are used
with medium heat as the manufacturer
recommends.
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Safety InstructionsOperating InstructionsCare and CleaningTroubleshooting TipsConsumer Support

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Care and cleaning of the cooktop. www.GEAppliances.com
Be sure electrical power is off and all surfaces are cool before cleaning any part of the cooktop.
How to Remove Packaging Tape
To assure no damage is done to the finish
of the product, the safest way to remove
the adhesive left from packaging tape on
new appliances is an application of a
household liquid dishwashing detergent,
mineral oil or cooking oil.
Apply with a soft cloth and allow to soak.
Wipe dry and then apply an appliance
polish to thoroughly clean and protect
the surface.
NOTE: The plastic tape must be removed from all
chrome trim. It cannot be removed if it is baked on.
Control Knobs
Clean up spatters with a damp cloth.
Remove heavier soil with warm, soapy
water.
Do not use abrasives of any kind on the control
panel.
The control knobs may be removed for
easier cleaning. To remove a knob, pull it
straight off the stem. Wash the knobs in
soap and water but do not soak.
Pull the knob straight off the stem.
Burner Assembly
The burner assemblies should be washed
regularly and, of course, after spillovers.
Turn all controls off before removing burner parts.
The burner grates, burner heads and
burner caps can be removed for easy
cleaning.
The electrode of the spark igniter is
exposed beyond the surface of the burner
base. When cleaning the cooktop, be
careful not to snag the electrode of the
spark igniter with your cleaning cloth.
Damage to the igniter could occur.
To avoid snagging a cloth on the spark
igniter, leave the burner heads in place
when cleaning the cooktop.
Be careful not to push in any cooktop
controls while cleaning the cooktop.
A slight electrical shock might result
which could cause you to knock over
hot cookware.
Wash burner parts with an all-purpose
non-abrasive cleaner and warm water.
Soak stubborn soil. Dry them with a
cloth—do not reassemble while wet.
To reassemble, replace the burner head
first, then the burner cap and finally the
burner grate. Be sure the pins in the
burner head are properly located in the
burner base holes.
CAUTION: DO NOT OPERATE THE
BURNER WITHOUT ALL BURNER
PARTS IN PLACE.
Burner cap Burner
head
Spark
igniter
Burner base
Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support

Porcelain Enamel Cooktop (on some models)
The porcelain enamel finish is sturdy but
breakable if misused. This finish is acid-
resistant. However, any acidic foods
spilled (such as fruit juices, tomato or
vinegar) should not be permitted to
remain on the finish.
If acids spill on the cooktop while it is hot, use a
dry paper towel or cloth to wipe it up right away.
When the surface has cooled, wash with soap
and water. Rinse well.
For other spills such as fat spatterings,
wash with soap and water or cleansing
powders after the surface has cooled.
Rinse well. Polish with a dry cloth.
Care and cleaning of the cooktop.
Burner Grates
Porcelain enamel burner grates should
be washed regularly and, of course, after
spillovers.
Wash them in hot, soapy water and rinse
with clean water. You may also use abrasive
cleaners and steel wool pads to clean
burner grates. Dry the grates with a cloth—
don’t put them back on the cooktop wet.
To get rid of burned-on food, place the
grates in a covered container. Add 1/4
cup ammonia and let them soak several
hours or overnight. Wash, rinse well, and
dry.
Although they’re durable, the grates will
gradually lose their shine, regardless of
the best care you can give them. This is
due to their continual exposure to high
temperatures.
Do not operate a burner for an extended
period of time without cookware on the
grate. The finish on the grate may chip
without cookware to absorb the heat.
Stainless Steel (on some models)
Clean with warm sudsy water, a stainless
steel cleaner such as Kleen King®, or an
all-purpose liquid or spray cleaner.
Always scrub in the direction of the
grain. Rinse thoroughly with a sponge
or cloth and clean water. Dry with a soft,
clean cloth.
Do not use a soap-filled steel wool pad or other
abrasive cleaner. They will scratch the surface.
When replacing the grates, be sure
they’re positioned securely over the
burners.
Safety InstructionsOperating InstructionsCare and CleaningTroubleshooting TipsConsumer Support
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Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support
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Cleaning the glass cooktop surface. (on some models) www.GEAppliances.com
Normal Daily Use Cleaning
ONLY use the recommended cleaning
cream, Cerama Bryte®, on the glass
surface. Other creams may not be as
effective.
To maintain and protect your glass
surface, follow these steps.
Before using the cooktop for the
first time, remove the burner
grates and vent grille, and clean
the glass surface with the cooktop
cleaning cream.
This helps protect the top and
makes clean-up easier.
Daily use of the cooktop cleaning
cream will help keep the glass
surface looking new.
Shake the cleaning cream well.
Apply a few drops of the cream
directly to glass surface.
Use a paper towel or sponge to clean
the entire glass surface.
NOTE: It is very important that you DO NOT
heat the cooktop until it has been cleaned
thoroughly.
Burned-On Residue
WARNING: DAMAGE to your glass surface
may occur if you use scrub pads other than BLUE
Scotch-Brite
®
Multi-Purpose No Scratch scrub
sponges by 3M.
Allow the glass surface to cool.
Remove the burner grates and
spread a few drops of Cerama Bryte®
over the entire burned residue area.
Using the scrub sponge, rub the
soiled area. Apply pressure, as
needed, while rubbing with the pad.
If any soil remains, repeat the steps
listed above as needed.
For additional protection, after
all residue has been removed,
polish the entire glass surface with
Cerama Bryte®and a paper towel.
NOTE: Razor blade is packed
inverted for safety reasons. Prior
to use, the blade must be rotated
and reinserted into slot. Do not
use a dull or nicked blade.
The RAZOR SCRAPER is available
through our Parts Center. See
instructions under “To Order Parts”
section on next page.
Clean your cooktop after each spill.
Heavy, Burned-On Residue
Allow the cooktop to cool.
Remove the burner grates and
spread a few drops of Cerama Bryte®
over the entire burned residue area.
Hold scraper at approximately a 45°
angle against the glass surface and
scrape the soil. It will be necessary to
apply pressure to the razor scraper in
order to remove the residue.
Keep a small amount of cream on
the soil as you scrape.
After scraping with the razor
scraper, use the scrub sponge to
remove any remaining residue.
For additional protection, after all
residue has been removed, polish the
entire glass surface with Cerama Bryte®
and a paper towel.
Scotch-Brite®Multi-Purpose
No Scratch scrub sponge

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Safety InstructionsOperating InstructionsCare and CleaningTroubleshooting TipsConsumer Support
Our testing shows that if you are cooking high
sugar mixtures such as jelly or fudge and have
a spillover, it can cause permanent damage to
the glass surface unless the spillover is
immediately removed.
Turn off all surface burners and,
with an oven mitt, remove hot pans
and grates.
Wearing an oven mitt:
■Use the razor scraper to move the
spill to a cool area on the surface.
■Remove the spill with paper towels.
Any remaining spillover should be left
until the surface of the cooktop has
cooled.
Don’t use the surface units until all
of the residue has been completely
removed.
NOTE: If pitting or indentation in the glass
has already occurred, the cooktop glass will have to
be replaced. In this case, service will be necessary.
Damage from Sugary Spills and Melted Plastic
Be careful not to slide pots and pans
across your cooktop. It will leave metal
markings on the cooktop surface.
These marks are removable using
the cleaning cream with scrub sponge
and/or razor scraper.
If pots with a thin overlay of aluminum
or copper are allowed to boil dry, the
overlay may leave black discoloration
on the cooktop.
This should be removed immediately
before heating again or the
discoloration may be permanent.
WARNING: Carefully check the bottom of pans for
roughness that would scratch the surface.
Metal Marks and Scratches
To order Cerama Bryte® cream and
the razor scraper, please call our
toll-free number 800-626-2002.
Cerama Bryte
®
Cream . . . . . . . . .# WX10X300
Razor Scraper . . . . . . . . . . . . . . .# WX5X1614
Kit . . . . . . . . . . . . . . . . . . . . . . . . .# WB64X5027
(Kit includes cream and razor scraper)
To Order Parts
Cleaning the glass cooktop surface. (on some models)
Glass surface–potential for permanent damage .

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Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support
Before You Call For Service… www.GEAppliances.com
Troubleshooting Tips
Save time and money! Review the chart on this page
first and you may not need to call for service.
Problem Possible Causes What To Do
Burners have yellow or The combustion quality of •Use the illustrations below to determine if your burner
yellow-tipped flames burner flames needs to be flames are normal. If burner flames look like A, call for
determined visually. service. Normal burner flames should look like B or C,
depending on the type of gas you use. With LP gas, some
yellow tipping on outer cones is normal.
A–Yellow flames B–Yellow tips C–Soft blue flames
Call for service on outer cones Normal for natural
Normal for LP gas gas
Control knobs Knob isn’t pushed down. •To turn from the OFF position, push the knob in and
will not turn then turn.
Burners do Plug on cooktop is not •Make sure electrical plug is plugged into a live, properly
not light completely inserted in the grounded outlet.
electrical outlet.
Gas supply not connected •See the Installation Instructions that came with your
or turned on. cooktop.
A fuse in your home may be •Replace the fuse or reset the circuit breaker.
blown or the circuit breaker
tripped.
Burner parts not replaced •See the Care and cleaning of the cooktop section.
correctly.
Ticking sound of spark Control knob is still •Turn the knob out of the LITE position to the desired
igniter persists after in the LITE position. setting.
burner lights
•Turn the burner off and relight. If ticking is still
present, call for service.
Burner flames very Improper air to gas ratio. •If cooktop is connected to LP gas, check all steps
large or yellow in the Installation Instructions that came with
your cooktop.

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Safety InstructionsOperating InstructionsCare and CleaningTroubleshooting TipsConsumer Support
Before You Call For Service…
Problem Possible Causes What To Do
Scratches (may appear Incorrect cleaning •Scratches are not removable. Tiny scratches will
as cracks) on cooktop methods being used. become less visible in time as a result of cleaning.
glass surface
Cookware with rough bottoms •To avoid scratches, use the recommended cleaning
being used or coarse particles procedures. Make sure bottoms of cookware are clean
(salt or sand) were between before use, and use cookware with smooth bottoms.
the cookware and the surface
of the cooktop.
Cookware has been slid
across the cooktop surface.
Areas of discoloration Food spillovers not cleaned •See the Cleaning the glass cooktop section.
on the glass cooktop before next use.
surface
Hot surface on a model •This is normal. The surface may appear discolored
with a white glass cooktop. when it is hot. This is temporary and will disappear
as the glass cools.
Plastic melted Hot cooktop came into •See the Glass surface – potential for permanent
to the glass cooktop contact with plastic placed damage section in the Cleaning the glass cooktop
surface on the hot cooktop. surface section.
Pitting (or indentation) Hot sugar mixture spilled •Call a qualified technician for replacement.
of the cooktop on the cooktop.

Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support
15
Notes.

Notes.
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Safety InstructionsOperating InstructionsCare and CleaningTroubleshooting TipsConsumer Support

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Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support
Notes.

GE Gas Cooktop Warranty. (For Customers in the United States)
For The Period Of: GE Will Replace:
One Year Any part of the cooktop which fails due to a defect in materials or workmanship.
From the date of the During this full one-year warranty, GE will also provide, free of charge, all labor
original purchase and in-home service to replace the defective part.
■Service trips to your home to teach you how to use
the product.
■Improper installation.
■Failure of the product if it is abused, misused,
or used for other than the intended purpose or
used commercially.
■Replacement of house fuses or resetting of circuit
breakers.
■Damage to the product caused by accident, fire, floods
or acts of God.
■Incidental or consequential damage caused by possible
defects with this appliance.
What GE Will Not Cover:
This warranty is extended to the original purchaser and any succeeding owner for products purchased for
home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty
gives you specific legal rights, and you may also have other rights which vary from state to state. To know
what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: General Electric Company, Louisville, KY 40225
Safety InstructionsOperating InstructionsCare and CleaningTroubleshooting TipsConsumer Support
18
All warranty service provided by our Factory Service
Centers, or an authorized Customer Care
®
technician.
To schedule service, on-line, 24 hours a day, contact us at
www.GEAppliances.com, or call 800-GE-CARES.
Staple your receipt here.
Proof of the original purchase
date is needed to obtain service
under the warranty.

19
Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support
GE Gas Cooktop Warranty. (For Customers in Canada)
All warranty service provided by our Factory Service Centers
or an authorized Customer Care®technician. For service,
call 1-800-361-3400.
For The Period Of: GE Will Replace:
One Year Any part of the cooktop which fails due to a defect in materials or workmanship.
From the date of the During this full one-year warranty, GE will also provide, free of charge, all labor
original purchase and in-home service to replace the defective part.
■Service trips to your home to teach you how to use
the product.
■Improper installation.
■Failure of the product if it is abused, misused,
or used for other than the intended purpose or
used commercially.
■Replacement of house fuses or resetting of circuit
breakers.
■Damage to the product caused by accident, fire, floods
or acts of God.
■Incidental or consequential damage caused by possible
defects with this appliance.
What GE Will Not Cover:
WARRANTOR IS NOT RESPONSIBLE FOR CONSEQUENTIAL DAMAGES.
Warrantor: CAMCO INC.
Staple your receipt here.
Proof of the original purchase
date is needed to obtain service
under the warranty.

20
Printed in LaFayette, GA
Safety InstructionsOperating InstructionsCare and CleaningTroubleshooting TipsConsumer Support
Consumer Support.
GE Answer Center
®
In the U.S.: 800-626-2000
The GE Answer Center® is open 24 hours a day, 7 days a week.
Visit our Website at www.GEAppliances.com.
In Canada, call 1-800-361-3400.
In-Home Repair Service In the U.S.: 800-432-2737
Expert GE repair service is only a phone call away.
In Canada, call 1-800-361-3400.
Special Needs Service In the U.S.: 800-626-2000
GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons
with limited mobility. In the U.S., call 800-TDD-GEAC (800-833-4322).
In Canada, contact: Manager, Consumer Relations, Camco Inc., 1 Factory Lane, Suite 310,
Moncton, N.B., E1C 9M3.
Service Contracts In the U.S.: 800-626-2224
Purchase a GE service contract while your warranty is still in effect and you’ll receive a
substantial discount. GE Consumer Service will still be there after your warranty expires.
In Canada, call 1-800-461-3636.
Parts and Accessories In the U.S.: 800-626-2002
Individuals qualified to service their own appliances can have parts or accessories sent directly
to their homes (VISA, MasterCard and Discover cards are accepted).
Instructions contained in this manual cover procedures to be performed by any user. Other servicing
generally should be referred to qualified service personnel. Caution must be exercised, since
improper servicing may cause unsafe operation.
In Canada, please consult your yellow pages for your local Camco number.
Service Satisfaction
If you are not satisfied with the service you receive from GE:
First, contact the people who serviced your appliance.
Next, if you are still not pleased, in the U.S., write all the details—including your phone number—
to: Manager, Customer Relations, GE Appliances, Appliance Park, Louisville, KY 40225; or,
in Canada, to Manager, Consumer Relations, Camco Inc., 1 Factory Lane, Suite 310, Moncton,
N.B., E1C 9M3.