
Product Description Corrective action
in.xm
Internal hardware error detected.
• Restart unit.
• Manually change the status of all pumps and accessories.
• Change in.xm pack error re-appears.
in.xm Input voltage too low.
Possible causes:
• A problem with the terminal
connections
• A problem with the incoming
power line.
• Check incoming power terminal connections ensuring that they
are properly wired and tighten.
• Call an electrician if problem persist.
in.xm Fuse F1 is blown. • Replace fuse F1 with an identically rated part (See inside panel).
in.xm Fuse F2 is blown. • Replace fuse F2 with an identically rated part (See inside panel).
in.xm Fuse F3 is blown. • Replace fuse F3 with an identically rated part (See inside panel).
in.xm The input current is lower than the
total current for each output.
• Increase in.xm current rating.
in.xm Temperature inside the spa skirt is too
high (overheat condition).
• Reset main breaker.
in.xm The system detects spa temperature
exceeding normal limits (overheat
condition).
• Remove spa cover.
• Add cold water to spa and let system cool down.
• Lower filter cycle's duration.
in.therm No water flow detected. • Verify if something is obstructing the water
(air locks, closed valves or dirty filters).
• Check and clean filters.
• Ensure adequate water level.
in.therm No heat. This error occurs if the
in.therm is trying to heat the water
but no increase in water temperature
is detected.
• Disconnect and reconnect* heater cable (big orange cable).
• Restart the spa pack.
• If error code is still appearing replace in.therm.
in.therm Communication error between
the in.xm and in.therm has been
detected. Possible causes:
• Bad connection between the in.xm
and the in.therm
(cable not connected).
• Male connector pins that may
be bent or internal
• Failure in the in.xm or in.therm.
• Ensure heater cable (small orange cable) is properly connected*.
• Restart unit.
*A latch mechanism in the in.link connector will produce a clicking sound when properly connected.
Accessories Potential problem in the High Limit
circuit detected. Possible causes:
• Heater stored in a hot location prior
to installation and there is no water
flowing through to cool it down
• Ambient temperature is hot enough
to heat the spa water even though
pumps are off.
• Add cold water to spa.
• Allow heater to cooldown by starting Pump 1.
• Reset spa pack.
in.therm Internal hardware error detected. • Restart unit.
• Restart heater by changing set point.
• Replace in.xm if problem persist.
Accessories The system does not detect current
variation when turning the device
on/off.
• Ensure that the device is properly conected.
• Manually turn device on/off.
• Turn device at high/low speed.
• Restart unit.
• Replace device if problem persist.
Accessories Same as P1 Er error code Same as P1 Er error code
Accessories Same as P1 Er error code Same as P1 Er error code
Accessories Same as P1 Er error code Same as P1 Er error code