Gefen EXT-CU-LAN User manual

Audio
Embedder
3GSDI
EXT-CU-LAN
Setup Guide
Matrix Controller
Release A2
*Preferred

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1. Make sure to keep these instructions after reading them.
2. Follow all instructions and warnings.
3. Do not use this product near water.
4. Clean only with a dry cloth.
5. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
6. Do not install or place this product near any heat sources such as radiators, heat
registers, stoves, or other apparatus (including ampliers) that produce heat.
7. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized
plug has two blades with one wider than the other. A grounding type plug has two
blades and a third grounding prong. The wide blade or the third prong are provided for
your safety. If the provided plug does not t into your outlet, consult an electrician for
replacement of the obsolete outlet.
8. Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
9. Only use attachments/accessories specied by the manufacturer.
10. To reduce the risk of electric shock and/or damage to this product, never handle or
touch this unit or power cord if your hands are wet or damp. Do not expose this
product to rain or moisture.
11. Unplug this apparatus during lightning storms or when unused for long periods of time.
12. Refer all servicing to qualied service personnel. Servicing is required when the
apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus,
the apparatus has been exposed to rain or moisture, does not operate normally,
or has been dropped.
13. Batteries that may be included with this product and/or accessories should never be
exposed to open ame or excessive heat. Always dispose of used batteries
according to the instructions.
Important Safety Instructions
Setup Guide Setup Guide

Gefen warrants the equipment it manufactures to be free from defects in material and
workmanship.
If equipment fails because of such defects and Gefen is notied within two (2) years from
the date of shipment, Gefen will, at its option, repair or replace the equipment, provided
that the equipment has not been subjected to mechanical, electrical, or other abuse or
modications. Equipment that fails under conditions other than those covered will be
repaired at the current price of parts and labor in effect at the time of repair. Such repairs
are warranted for ninety (90) days from the day of reshipment to the Buyer.
This warranty is in lieu of all other warranties expressed or implied, including without
limitation, any implied warranty or merchantability or tness for any particular purpose, all of
which are expressly disclaimed.
1. Proof of sale may be required in order to claim warranty.
2. Customers outside the US are responsible for shipping charges to and from Gefen.
3. Copper cables are limited to a 30 day warranty and cables must be in their original
condition.
The information in this manual has been carefully checked and is believed to be accurate.
However, Gefen assumes no responsibility for any inaccuracies that may be contained
in this manual. In no event will Gefen be liable for direct, indirect, special, incidental, or
consequential damages resulting from any defect or omission in this manual, even if
advised of the possibility of such damages. The technical information contained herein
regarding the features and specications is subject to change without notice.
For the latest warranty coverage information, refer to the Warranty and Return Policy under
the Support section of the Gefen Web site at www.gefen.com.
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Warranty Information
Setup Guide

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Technical Support
[phone] [phone]
8:00 AM to 5:00 PM Monday - Friday, Pacic Time
Fax
[phone]
Email
[email protected]
Web
http://www.gefen.com
Mailing Address
Gefen, LLC
c/o Customer Service
20600 Nordhoff St.
Chatsworth, CA 91311
Product Registration
Register your product here: http://www.gefen.com/kvm/Registry/Registration.jsp
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Contacting Gefen Technical Support
Setup Guide Setup Guide

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• The Gefen Syner-G™ Software Suite is a free downloadable application from Gefen
that provides network conguration assistance and automatic download and
installation rmware upgrades for this product. Always make sure that the Matrix
Controller is running the latest rmware.
Download the application here: http://www.gefen.com/synerg/
Matrix Controller is a trademark of Gefen, LLC.
© 2015 Gefen, LLC. All Rights Reserved. All trademarks are the property of their respective owners.
Gefen, LLC reserves the right to make changes in the hardware, packaging, and any accompanying documentation
without prior written notice.
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Operating Notes
This product uses UL or CE listed power supplies.
Pb
Setup Guide

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Features and Packing List
Features
• Detects, congures, and controls all Gefen Video and KVM over IP products
• Built-in web server allows access from any web-enabled device, including phones,
tablets, and PCs
• Two Ethernet ports with independent IP and MAC Addresses allow segregation
of Video/KVM LAN and control LAN, and help provide separate security layers for
administrators and end-users
• Seamless integration with Gefen Syner-G™ software allows for quick installation and
conguration on a network
• Automatic assignment of IP addresses for all Gefen Video and KVM over IP devices
on a network
• Front panel control push-buttons/display, handheld IR remote, and web server
interface allow easy and convenient end-user operation
• Automation control system interface via Telnet and UDP
• POE (Power Over Ethernet) on LAN 1 port eliminates the need for an external power
supply
• Password-protected independent user and administrative access
• Easy to read 2 line/20 characters per line Liquid Crystal Display
• System Conguration Upload/Download function
• Plug-and-Play installation with little to no set-up
• Locking power supply connector
• 2U tall rack-mountable enclosure, detachable rack ears included
• Slanted front panel for ergonomic push-button access and display visibility when
placed on a table
Packing List
The Matrix Controller ships with the items listed below. If any of these items are not present
in the box when you rst open it, immediately contact your dealer or Gefen.
• 1 x Matrix Controller
• 1 x IR Remote Control Unit
• 1 x 5V DC Power Supply
• 1 x Rack Ears
• 6 x Rubber Feet
• 4 x Machine Screws
• 1 x Quick-Start Guide
Setup Guide

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Table of Contents
Setup Guide
Before You Begin...................................................................................................ix
Installation & Conguration ................................................................................... 1
Unit Conguration.................................................................................................. 5
Creating Users .................................................................................................... 10
Creating Groups.................................................................................................. 12
Adding Users to Groups...................................................................................... 16
Routing................................................................................................................ 18
Specications ...................................................................................................... 21
Setup Guide

ix
• You should have a managed gigabit switch with 8K (or greater) jumbo-frame capability.
• This Setup Guide uses the Matrix Controller in Combined network mode. The Auto
Assign feature will be used to automatically congure all devices for use with the
Matrix Controller.
• The “discovery” feature, used by the Matrix Controller is reliant on a proprietary
network broadcast protocol that is used for identication. Broadcast packets and
access using ports 53334 and 53335 is required for this feature to work.
• The Gefen Video-over-IP product line is compatible with a wide variety of data
switches:
a. For simple installations, the Netgear GS724T / GS748T / GS748TPS (PoE
version) are low-cost 24-port or 48-port Gigabit Smart Switches that meet all of
the requirements. They have two SFP ports that can be equipped with ber SFP
modules for greater distances.
b. For cascaded or extended switch architecture, more than 1 Gigabit bandwidth
may be required between switches. For these situations, the Netgear PROSAFE
GS728TXS Gigabit Stackable Smart Switch offers four 10-Gigabit SFP uplink
ports for expanded bandwidth between switches.
c. Other Gigabit managed switches, such as the Cisco Small Business SG300 or
SG500X (“X” indicates 10G SFP uplink port) switches may also be used;
however, conguration will be up to the user
• In order to properly manage the video trafc, two default settings on the switches need
to be changed:
1. “Jumbo Frames” need to be enabled.
2. “IGMP Snooping” needs to be enabled.
To do this on the Netgear GS7xxT-series switches:
1. Login to the switch with a Web browser.
2. Under the “Switching” tab, select “Ports” and then “Port Conguration”.
3. Check the “All” checkbox, and set “Maximum Frame Size” to “9216”.
4. Click “Apply” to save the settings.
5. Still under “Switching”, select “Multicast”, “IGMP Snooping”, and then “IGMP
Snooping Conguration”.
6. Enable “IGMP Snooping Status”.
7. Disable “Validate IGMP IP Header”.
8. Click “Apply” to save the settings.
9. Go to “IGMP Snooping VLAN Conguration”.
10. Enter “1” under “VLAN ID”.
11. Enable “Fast Leave Admin Mode” and “Query Mode”.
12. Click “Apply” to save the settings.
Setup Guide
Before You Begin...

• For the Cisco SG300 or SG500X series switches:
1. Login to the switch with a Web browser.
2. Go to “Admin” > “Port Management” > “Port Settings”.
3. Select “Enable Jumbo Frames”.
4. Click “Apply” to save the setting.
5. Go to “Multicast” > “Properties”.
6. Enable “Bridge Multicast ltering”.
7. Click “Apply” to save the setting.
8. Go to “Multicast” > “IGMP Snooping”.
9. Enable “IGMP Snooping”.
10. Click “Apply” to save the setting.
Setup Guide Setup Guide
page | x
Before You Begin

Installation & Conguration
1. Connect all Gefen Video over IP units to an approved / compatible managed switch.
Refer to the User Manual(s) for the Gefen Video over IP units to obtain the network
requirements.
2. Connect a shielded CAT-5e (or better) Ethernet cable from the LAN 1 port on the
Matrix Controller to the same network where the Gefen Video over IP units are
connected.
EXT-CU-LAN
to Gefen
KVM over IP
Devices
Managed
Switch
Router
LAN
POE
5V DC
1 2
Matrix Controller
Status
IR
Power
Menu
123
456
789
In 0 Out Set
Clear
Mask
Preset
Back
OK
Lock
®
Setup Guide
LAN 1 port
page | 1

page | 2
Installation & Conguration
3. Connect the included 5V DC power supply to the power receptacle on the Matrix
Controller. Connect the power cord to an available electrical AC outlet.
4. Alternatively, if LAN Port #1 is connected to a PoE Switch (Such as Netgear ProSafe
GS748TPS), a separate power connection is not required.
5. The Matrix Controller will begin the initialization process. This will take a few
moments.
EXT-CU-LAN
Matrix Controller
LAN 1
EXT-CU-LAN
to Gefen
KVM over IP
Devices
Managed
Switch
Router
LAN
POE
5V DC
1 2
Matrix Controller
Status
IR
Power
Menu
123
456
789
In 0 Out Set
Clear
Mask
Preset
Back
OK
Lock
®
Setup Guide Setup Guide
LAN
POE
5V DC
1 2
Matrix Controller
Status
IR
Power
Menu
123
456
789
In 0 Out Set
Clear
Mask
Preset
Back
OK
Lock
®
ext-cu-lan
initializing...
Power receptacle

page | 3
Installation & Conguration
Setup Guide
5. After the Matrix Controller has completed the initialization process, the following
message will appear in the LCM display on the front panel:
The Matrix Controller will prompt for the passcode. Ignore this for now and continue
to the next step. Most of the system setup will be done through the Web interface.
The front panel is covered in the User Manual.
6. Connect a computer to the same network as the Matrix Controller. Set the computer’s
IP address to 192.168.1.xxx, where xxx is a value between 1 and 254.
7. Set the subnet mask to 255.255.255.0.
8. Open a Web browser and enter the following address: 192.168.1.74.
9. The login page to the Matrix Controller will be displayed.
10. Type admin (case-sensitive) in both the Username and Password elds, then click
the Login button.
ENTER PASSCODE:
_00000
Important
Do not use the IP address 192.168.1.74 because this is the IP address of the
Matrix Controller. If the current network conguration is already within this
range, make sure that the IP address 192.168.1.74 is not assigned to another
device in order to avoid conicts.

page | 4
11. Click the I/O tab.
12. All units connected to the network should be displayed under the Input and Output
columns. The Matrix Controller will automatically discover all available units.
Installation & Conguration
Setup Guide Setup Guide

page | 5
1. Enter the provided IP addresses (from the IT administrator) in the IP Range From and
To elds. The IP address range should meet the following requirements:
►The range should be large enough to include all of the devices that will eventually
be added to the network, with room for possible expansion.
►The IP addresses should be outside of the assigned DHCP range assigned by
the network router.
►The IP addresses should not be assigned to any existing devices in this range
(including devices such as laptop computers that may currently be disconnected,
but which have previously been assigned addresses in this range.
2. Click the Select All button to select all discovered devices under the Input and
Output list. Any time a device is selected from either list, it will be highlighted in red,
as shown below.
Setup Guide
Important
Before proceeding, contact your IT administrator for a valid range of
consecutive IP addresses that can be applied to the Gefen Video over IP
products (e.g. 192.168.1.100 to 192.168.1.150).
Unit Conguration

page | 6
3. Click the Auto Assign button on the right side of the screen, under the Outputs list.
4. The following message box will be displayed:
As described in the message box, this process will take several minutes to complete.
The Gefen Video over IP units may reboot multiple times during the procedure.
The Web interface will not be available during this process. DO NOT attempt to
refresh the page during the process.
Setup Guide
Unit Conguration
Setup Guide

page | 7
5. Click the OK button to continue.
6. The following message box will be displayed and will disappear when the process
has completed:
7. Provide a unique description for each input and output device. Make sure the
descriptions are meaningful (e.g. “Blu-ray”, “Samsung 65”, etc.). This step is
highly recommended and will provide easy management of devices, particularly
in large-scale setups.
To change the description of an input or output unit, do the following:
a. Click on the desired unit, from the Input or Output list, to select it. In this
example, we will begin by selecting the input device. For clarity, we will be
working with only one input and one output.
b. When selected, the device will be highlighted in red.
Setup Guide
Unit Conguration
Important
Do not use special characters, such as double-quotes (“), asterisks (*), etc.,
in any text eld. Only these special characters are supported:
(space), underscore (_), hyphen (-), and period (.).

page | 8
c. Click the Edit Device button. Note that only one device can be changed
at a time. If more than one device is selected, then the Edit Device button
will be disabled.
d. The Edit Device dialog box will be displayed.
Creating Users
Setup Guide Setup Guide

page | 9
e. The default device name will be displayed in the Description eld. Click in
the Description eld and change the name.
f. Click the Save button on the Edit Device dialog.
g. The processing message box will be displayed and after a few seconds,
the device description will be updated.
h. Repeat steps a - g for each device under both the Input and Output list.
Creating Users
Setup Guide
Important
Before continuing, verify that all units have an IP address that is within the
specied range. Each input device should have a unique Channel number.
Each output device should have a unique ID number.

page | 10
Creating Users
Setup Guide
Information
The Administrator and Front Panel user names cannot be deleted.
However, the access level of the Front Panel username can changed.
Setup Guide
1. Click the Users tab.
2. Click the Add User button.