Gefen EXT-HD-VWC-144 User manual

Audio
Embedder
3GSDI
Release A4
User Manual
EXT-HD-VWC-144
HD Video Wall
Controller

HD Video Wall Controller
Important Safety Instructions
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GENERAL SAFETY INFORMATION
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this product near water.
6. Clean only with a dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
8. Do not install or place this product near any heat sources such as radiators, heat
registers, stoves, or other apparatus (including ampliers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized
plug has two blades with one wider than the other. A grounding type plug has two
blades and a third grounding prong. The wide blade or the third prong are provided for
your safety. If the provided plug does not t into your outlet, consult an electrician for
replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specied by the manufacturer.
12. To reduce the risk of electric shock and/or damage to this product, never handle or
touch this unit or power cord if your hands are wet or damp. Do not expose this
product to rain or moisture.
13. Unplug this apparatus during lightning storms or when unused for long periods of time.
14. Refer all servicing to qualied service personnel. Servicing is required when the
apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus,
the apparatus has been exposed to rain or moisture, does not operate normally,
or has been dropped.
15. Batteries that may be included with this product and/or accessories should never be
exposed to open ame or excessive heat. Always dispose of used batteries
according to the instructions.

HD Video Wall Controller
Warranty Information
Gefen warrants the equipment it manufactures to be free from defects in material and
workmanship.
If equipment fails because of such defects and Gefen is notied within two (2) years from
the date of shipment, Gefen will, at its option, repair or replace the equipment, provided
that the equipment has not been subjected to mechanical, electrical, or other abuse or
modications. Equipment that fails under conditions other than those covered will be
repaired at the current price of parts and labor in effect at the time of repair. Such repairs
are warranted for ninety (90) days from the day of reshipment to the Buyer.
This warranty is in lieu of all other warranties expressed or implied, including without
limitation, any implied warranty or merchantability or tness for any particular purpose, all of
which are expressly disclaimed.
1. Proof of sale may be required in order to claim warranty.
2. Customers outside the US are responsible for shipping charges to and from Gefen.
3. Copper cables are limited to a 30 day warranty and cables must be in their original
condition.
The information in this manual has been carefully checked and is believed to be accurate.
However, Gefen assumes no responsibility for any inaccuracies that may be contained
in this manual. In no event will Gefen be liable for direct, indirect, special, incidental, or
consequential damages resulting from any defect or omission in this manual, even if
advised of the possibility of such damages. The technical information contained herein
regarding the features and specications is subject to change without notice.
For the latest warranty coverage information, refer to the Warranty and Return Policy under
the Support section of the Gefen Web site at www.gefen.com.
PRODUCT REGISTRATION
Please register your product online by visiting the Register Product page under the
Support section of the Gefen Web site.
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HD Video Wall Controller
Gefen, LLC
c/o Customer Service
20600 Nordhoff St.
Chatsworth, CA 91311
Telephone: [phone]
[phone]
Fax: [phone]
Email: [email protected]
Visit us on the Web: www.gefen.com
Technical Support Hours: 8:00 AM to 5:00 PM Monday - Friday, Pacic Time
HD Video Wall Controller is a trademark of Gefen, LLC.
Important Notice
Gefen, LLC reserves the right to make changes in the hardware, packaging, and any
accompanying documentation without prior written notice.
© 2015 Gefen, LLC. All Rights Reserved.
All trademarks are the property of their respective owners.
Contacting Gefen Technical Support

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HD Video Wall Controller
• The HD Video Wall Controller only operates in 2x2 (two rows of two displays) mode,
only. This unit does not support 4x1 (column) or 1x4 (row) congurations.
Operating Notes

vi
Licensing
HD Video Wall Controller
lwIP is licenced under the BSD licence:
Copyright (c) 2001-2004 Swedish Institute of Computer Science.
All rights reserved.
Redistribution and use in source and binary forms, with or without modication,
are permitted provided that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of
conditions and the following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of
conditions and the following disclaimer in the documentation and/or other materials
provided with the distribution.
3. The name of the author may not be used to endorse or promote products derived from
this software without specic prior written permission.
THIS SOFTWARE IS PROVIDED BY THE AUTHOR “AS IS” AND ANY EXPRESS
OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY DIRECT,
INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)
HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT,
STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING
IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGE.

vii
Features and Packing List
Features
• Create a 2x2 video wall from any Hi-Def source, using four HDTV displays
• Split and scale a single Hi-Def source to four displays
• Input and Output resolutions up to 1080p Full HD and 1920x1200 (WUXGA)
• HDCP compliant
• Advanced Bezel Compensation feature provides compatibility with virtually any screen
frame width, and allows for accurate display of the image
• Controllable via front panel, IR, IP (web server interface, Telnet, and UDP), and
RS-232
• Easy to use on-screen Graphical User Interface (GUI)
• Advanced web server interface using an external computer
• Handheld IR remote control
• Field-upgradeable rmware via web server interface
• USB port (reserved for future product enhancements)
• Locking power supply connector
• 1U tall rack-mountable enclosure, rack ears included
Packing List
The HD Video Wall Controller ships with the items listed below. If any of these items are not
present in the box when you rst open it, immediately contact your dealer or Gefen.
• 1 x HD Video Wall Controller
• 1 x 6 ft. Locking HDMI Cable (M-M)
• 1 x 6 ft. DB-9 Cable (M-F)
• 1 x IR Extender Module
• 1 x IR Remote Control
• 1 x 12V DC Locking Power Supply
• 1 x Set of Rack Ears
• 1 x Quick-Start Guide
HD Video Wall Controller
1080P
®

3GSDI Audio Embedder
HD Video Wall Controller
Table of Contents
viii
01 Getting Started
Panel Layout ......................................................................................................... 2
Front.............................................................................................................. 2
Back .............................................................................................................. 3
IR Remote Control Unit ......................................................................................... 4
Top ................................................................................................................ 4
Bottom........................................................................................................... 6
Installing the Batteries................................................................................... 7
Setting the IR Channel .................................................................................. 8
Installation ............................................................................................................. 9
Connecting the HD Video Wall Controller ..................................................... 9
Sample Wiring Diagram ................................................................................ 9
02 Operating the HD Video Wall Controller
Introduction.......................................................................................................... 12
Standby Mode ............................................................................................. 12
Turning on the HD Video Wall Controller .................................................... 12
Using IR Control.......................................................................................... 13
Using the Menu System ...................................................................................... 14
Accessing the Menu System....................................................................... 14
Setting the Output Resolution ..................................................................... 17
Adjusting the Contrast................................................................................. 19
Adjusting the Brightness ............................................................................. 21
Adjusting the Saturation .............................................................................. 23
Adjusting the Hue........................................................................................ 25
Bezel Correction.......................................................................................... 27
OSD Settings .............................................................................................. 30
EDID Management...................................................................................... 34
Changing the IP Settings ............................................................................ 36
Changing the Telnet Settings...................................................................... 39
Changing the UDP Settings ........................................................................ 41
System Settings .......................................................................................... 44
03 Advanced Operation
RS-232 and IP Conguration .............................................................................. 48
RS-232 Interface ......................................................................................... 48
RS-232 Settings .......................................................................................... 48
IP / UDP Conguration................................................................................ 49
Commands.......................................................................................................... 50
Web Interface .................................................................................................... 102
Using the built-in Web Interface ................................................................ 102
Video ► I/O Setup .................................................................................... 102
Video ► I/O Status ................................................................................... 108

HD Video Wall Controller
ix
Video ► Display Info................................................................................. 110
EDID ► Assign ......................................................................................... 111
EDID ► Bank Names ............................................................................... 114
EDID ► Upload / Download...................................................................... 115
Network ..................................................................................................... 117
System ...................................................................................................... 120
04 Appendix
Upgrading the Firmware.................................................................................... 124
Using the Web Interface............................................................................ 124
Using the USB Interface............................................................................ 125
Specications .................................................................................................... 126
Table of Contents

HD Video Wall
Controller
01 Getting Started
Panel Layout ......................................................................................................... 2
Front.............................................................................................................. 2
Back .............................................................................................................. 3
IR Remote Control Unit ......................................................................................... 4
Top ................................................................................................................ 4
Bottom........................................................................................................... 6
Installing the Batteries................................................................................... 7
Setting the IR Channel .................................................................................. 8
Installation ............................................................................................................. 9
Connecting the HD Video Wall Controller ..................................................... 9
Sample Wiring Diagram ................................................................................ 9

page | 2
Front
ID Name Description
1 Power indicator This LED glows bright blue when the unit
is connected to an AC outlet and the unit is
powered on.
In standby mode, this LED glows bright red.
2 Power Press this button to toggle between
power-on and standby mode. This button
will glow bright blue when the unit is
powered on.
3 IR sensor This IR sensor receives commands from the
included IR remote control unit.
4Menu Press this button to display the On-Screen
Display (OSD) menu system.
5▲,◄,▼,►, Enter These buttons are used to make selections
from within the OSD menu system.
6 Lock Press this button to lock the front panel. This
button will glow bright blue when this button
is enabled.
Getting Started
Panel Layout
3
14 5
2
6

page | 3
Back
ID Name Description
1IR Ext Connect the included IR Extender (Gefen
part no. EXT-RMT-EXTIRN) to this port.
2HDMI In Connect the included HDMI cable between
this port and the Hi-Def source.
3Out (1 - 4) Connect up to four HDTV displays to these
HDMI outputs.
4 IP Control Connect an Ethernet cable between
this jack and a LAN to use IP control.
See RS-232 and IP Conguration for more
information on setting up IP control.
5USB This mini USB port is used for upgrading
the rmware. See Upgrading the Firmware
for more information.
6RS-232 Connect the included RS-232 cable from this
port to an RS-232 device. See RS-232 and
IP Conguration for more information on
setting up RS-232.
7 12V DC Connect the included 12V DC power
supply from this power receptacle to an
available AC electrical outlet. Do not
overtighten the locking connector on the
power receptacle.
Getting Started
2 31 4 6
5 7
Panel Layout

page | 4
Top
ID Name Description
1 Info Used to toggle notications on all outputs.
2Menu Press this button to display the built-in
menu system.
3Exit Press this button to exit the main menu or
exit from sub-menus.
IR Remote Control Unit
1
2
3
4
5
6
7
8
9
10
Getting Started

page | 5
IR Remote Control Unit
4Output Cycle (◄ / ► ) Press these buttons to cycle through the
available output resolutions. For a list of
available resolutions, refer to the #set_
output command.
5Horizontal (◄ / ► ) Press these buttons to adjust the horizontal
positioning of the image. Press the ◄ button
to move the image to the left. Press the ►
button to move the image to the right.
6Vertical (◄ / ► ) Press these buttons to adjust the vertical
positioning of the image. Press the ◄ button
to move the image up. Press the ► button
to move the image down.
7 Power Press this button to toggle the power state of
the HD Video Wall Controller.
8◄ /►/▲/▼/OK Used to access and change features within
the menu system. Use the arrow buttons
to move around within the menu system or
change a value. Press the OK button to
make a selection within the menu system.
9Mute Mutes the audio on all outputs.
10 Bezel Correction (On / Off) Used to adjust the bezel correction.
Getting Started

page | 6
Bottom
ID Name Description
1 Battery slot
(shown without batteries)
Holds the batteries for operating the
IR remote. Use only 1.5V “AAA”-type
batteries. See Installing the Batteries for
more information.
2 DIP switch bank Use these DIP switches to set the IR
channel of the remote. See Setting the IR
Channel for details.
IR Remote Control Unit
Battery Cover
1
2
Getting Started

page | 7
Installing the Batteries
1. Remove the battery cover on the bottom of the IR remote control unit.
2. Make sure that the batteries are installed with the correct polarity, as shown in the
illustration, below. Always use two 1.5V AAA-type batteries.
3. Replace the battery cover.
IR Remote Control Unit
WARNING: Risk of explosion if battery is replaced by an incorrect
type. Dispose of used batteries according to the instructions.
Battery Cover
_
+
_
+
Getting Started

page | 8
Setting the IR Channel
In order for the included IR remote control to communicate with the HD Video Wall
Controller, the IR remote control must be set to the same channel as the HD Video
Wall Controller. Use the #set_ir command to set the IR channel of the HD Video Wall
Controller.
IR Channel DIP settings
0
1 2
ON
1
1 2
ON
1 2
2
1 2
ON
3
1 2
ON
IR Remote Control Unit
DIP switches
Getting Started
NOTE: The IR remote must be set to the same IR channel as the
HD Video Wall Controller.

page | 9
Connecting the HD Video Wall Controller
1. Use the included HDMI cable to connect the Hi-Def source to the HDMI In port on the
HD Video Wall Controller.
2. Connect up to four HDTV displays to the Out (1 - 4) ports on the HD Video Wall
Controller.
3. OPTIONAL: To use IP / UDP / Telnet control, connect an Ethernet cable from the IP
Control port on the HD Video Wall Controller to a Local Area Network (LAN).
4. OPTIONAL: To extend the range of the IR sensor, connect the included IR extender
to the IR Ext port on the HD Video Wall Controller.
5. Connect the included 12V DC locking power supply to the power receptacle on the
HD Video Wall Controller. Do not overtighten the locking power connector.
6. Connect the power supply to an available electrical outlet.
Sample Wiring Diagram
Installation
IP Control
Network
IP-based
Automation Control Device
HDMI CABLE
RS-232 CABLE
HD Displays
HD Video Wall Controller
HD Source
CAT-5 CABLE
IR EXTENDER
EXT-HD-VWC-144
Getting Started