Genee G-Touch User manual

G-Touch 4K & FHD Touchscreen
Interactive Flat Panel Display
User Manual
Please keep the manual for further reference.
This is the general user manual for all interactive displays.
Therefore, it may be different from the actual product.

Welcome
Thanks for purchasing this product. Please read the instructions carefully before
using this product.
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
Note 1: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and radiates
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Note 2: Any changes or modifications to this unit not expressly approved by the
party responsible for compliance could void the user’s authority to operate the
equipment.
The symbol of the crossed out wheeled bin indicates this product should not be
placed in municipal waste. Instead, you need to dispose of the waste equipment
by handing it over to a designated collection point for the recycling of waste
electrical and electronic equipment.

Contents
Safety Instruction ............................................................................................................... 5
1 Installation Requirement ............................................................................................... 9
2 Introduction ..................................................................................................................... 11
3 Basic Operation .............................................................................................................. 19
3.1 Power on ........................................................................................................................ 19
3.2 Power off ...................................................................................................................... 21
3.3 Software Installation .................................................................................................. 22
3.4 Software Uninstall ...................................................................................................... 22
3.5 Software Positioning ................................................................................................. 23
3.6 Positioning Method for Windows 7 System ......................................................... 25
3.7 OPS Installation ........................................................................................................... 27
4 Toolbar Introduction .................................................................................................... 28
4.1 Task Manager .............................................................................................................. 29
4.2 Whiteboard ................................................................................................................... 30
4.3 Gallery ........................................................................................................................... 33
4.4 File Manager ................................................................................................................ 35
4.5 System Settings ......................................................................................................... 35
4.6 Browser ......................................................................................................................... 36
4.7 Audio Only .................................................................................................................... 36
4.8 Kids Safety Lock ......................................................................................................... 37
4.9 Application Programs ................................................................................................ 39
4.10 Temperature Reminder and Thermal Shutdown ............................................... 40
5 Signal Source Selection .............................................................................................. 41
6 Menu ................................................................................................................................. 42
7 ECO Mode ........................................................................................................................ 45
8 Serial Port Control ........................................................................................................ 46
9 VGA Signal Input ........................................................................................................... 49
10 Multimedia Format Support .................................................................................... 50
11 Common Faults and Solutions ............................................................................... 51
12 Care and Maintenance .............................................................................................. 54
13 Technical Parameters ............................................................................................... 55

5
Safety Instruction
For your safety, please read the following instruction before you use the product.
Serious injury or property loss may be caused by improper operations. Do not try
to repair the product by your own!
W
ARNING
Disconnect the product from power supply immediately if major
failures occur.
The major failures include the following:
• Smoke, peculiar smell or abnormal sound is discharged from the product.
• No image or sound is displayed, or the image error occurs.
• Where the mains plug or an appliance coupler is used as the disconnect device
the disconnect device shall remain readily operable.
In the preceding scenarios, do not continue to use the product, disconnect power
supply immediately and contact professional staff for troubleshooting.
The socket-outlet shall be installed near the equipment and shall be easily
accessible.
Do not drop liquid, metal or combustible into the product.
• If any liquid or metal is dropped into the product, power off the product and
disconnect power supply, then contact professional staff for solutions.
• Pay attention to the children when they are close to the product.
Do not damage the power cable.
• Do not damage, change, wind, bend, heat or drag the power cable forcibly.
• Do not put weights (such as the product itself) on the power cable.
• Do not drag the cable forcibly when you pull out the power plug. If the power
cable is damaged, please contact the local distributor to repair or replace it.
• The power cable in the accessory box is for this product only. Don’t use it on
other devices.
Put the product on a stable surface.
An unstable surface includes and does not limit to an inclined plane, a shaky
stand, desk or platform, which might cause it to turnover and damage.

6
W
ARNING
Use the battery correctly.
• Galvanic corrosion, electric leakage and even fire may be caused by improper
battery usage.
• It is recommended to use the designated type of battery and install the battery
by correct electrodes (positive and negative electrodes).
• Do not install and use new battery together with the used one.
• Take out the battery if the remote control is not used for a long period.
• Do not expose the battery to overheated environments such as sunlight and
fire.
• Dump the used battery based on local regulations.
Do not open the cover or change the product by your own.
High voltage components are installed in the product. When you open the
cover, high voltage, electric shock or other dangerous situations may occur. If
inspection, adjustment or maintenance is required, contact the local distributor
for help.
Use the specified power supply.
• Do not use any types of power cables other than the one provided with the
product to prevent the product from being damaged.
• Use a three-wire socket and ensure that it is properly grounded.
• Pull out the power plug from the socket if the product is not used for a long
period.
Before you move the product, disconnect all external connections
and separate all toppling preventing devices!
Move the product carefully to prevent it from being hit or squeezed, especially the
screen, which may cause injury if broken.
Clean the dust and metal on the power plug regularly.
• When you are cleaning, fire or electric shock may be caused if the product is
powered on.
• Keep in mind to pull out the power plug before cleaning it by using a dried cloth.
Do not put items on the top of the product.
• Do not put items, such as a container for liquid (a vase, flowerpot, cosmetics or
liquid medicine), on the top of the product.
• If any water or liquid is spilled on the product, short circuit may occur and
cause fire or electric shock.
• Do not tread on the product or hang any items on the product.
SAFETY INSTRUCTION

7
W
ARNING
Do not install the product in an improper place.
• Do not install the product in humid places, such as the bathroom, the shower
room, or near windows or outdoor environments where rain, snow or other
harsh weather occurs. The installation of the product should avoid humid
environments. The preceding environments may cause faults or electric shock
under extreme conditions.
• Do not put exposed fire source, such as an ignited candle, on the product.
Pull out the power plug during thunderstorms.
• Do not touch the product when lighting to avoid electric shock.
• Install or place components which power supply voltage is high enough to
cause personal injury in places out of the reach of children.
Do not cover or block up any vents on the product.
• The overheated components may cause fire, damage the product and shorten
the service life.
• Do not put the venting surface of the product face down.
• Do not install the product on a carpet or bed clothes.
• Do not use a cloth such as table cloth to cover the product.
Do not touch the power cable with wet hands to avoid electric
shock.
Altitude during operation (m): less than 5000m.
SAFETY INSTRUCTION

8
CAUTION
Do not install the product in high temperature environments.
• Do not install the product near a heat source, such as a radiator, a stove or
other heating device.
• Do not expose the product to sunlight, which may cause high temperature and
subsequent faults in the product.
For transport:
• Pack the product for mobility or maintenance by using the cartons and
cushioning material provided with the product.
• Vertically move the product during transport. The screen or other components
are easily broken if the product is moved in an improper way.
Keep away from the product when you use a radio.
The product is designed to prevent radio interference and complies with the
international EMI standard. However, the interference still exists and causes
noise in the radio.
• If noise occurs in the radio, try the following solutions.
• Adjust the direction of the radio antenna to avoid the interference from the
product.
• Keep the radio away from the product.
Advice for watching:
• Use the product in an environment with comfortable light. It is harmful to your
eyes to watch in a too bright or too dark environment.
• Relax your eyes after a period of time of watching.
• When you are watching, the distance which is 3 to 7 times of the display height
should be kept, and it is the best distance to protect eyes and prevent eye
strain.
• Adjust the volume to an appropriate level, especially at night.
• Use amplifier equipment as the audio input source with caution. If you must
use amplifier equipment, the input power should not exceed the maximum
of speaker power. Otherwise, problems occur, such as the speaker being
overpowered and damaged.
SAFETY INSTRUCTION

9
1 Installation Requirement
Bearing
You can choose the portable or a wall-mounting method according to your
needs. The wall mounting can substantially save space.
If you choose portable mounting, use the mounting rack or support. If you want
to use a self-made mounting rack, the bearing capacity of the rack should be
at least four times of the display weight. The bearing capacity of the mounting
support must be four times of the actual weight of the display to ensure
steadiness of the interactive display.
When you choose wall mounted, the bearing capacity of the mounting surface
must be at least four times of the weight of the display. When the mounting
surface is a wall or ceiling of a building, the wall must be built with solid bricks,
concrete or materials of equal intensity. If you need to mount the display on a
loose surface such as an old brick wall, wood plank wall, solid wall, metal or
non-metal structure wall or a wall with a thick decoration layer, take necessary
consolidating measure to ensure that the display is steadily mounted.
Ventilation
Ventilation
requirements Distance to the surface for installation (mm)
Nominal power Left and right
sides Top Bottom Back
Larger than 100 W 100 200 200 100
WARNING
If the product is mounted inside a wall or a cabinet, in addition to the preceding
requirements, the area of ventilation holes at the bottom, top and two sides must
be at least 50% of the sealing surface to ensure proper ventilation.

10
Left ≥ 100 mm Right ≥ 100 mm
Top ≥ 200 mm
Bottom ≥ 200 mm
Back ≥200 mm
Note
When you install by wall mounting method, ensure the screws are inserted into
the wall deeper than 10mm.
Do not block ventilation vents.
Reference to the CAS 132-2006.
The dimension of the 4 bracket mounting holes in the back panel is VESA
MIS-F compliant (400 x 400mm). Please use the metric M8 screws with length
of 10 to 15 mm to secure the display with the mounting system.
Please have a professional installer to install the display unit.
1 INSTALLATION REQUIREMENT

11
2 Introduction
Thank you for choosing our interactive display. The interactive display is a multi-
functional display for interactive teaching, digital demonstration, multi-media
presentation, touch operations and handwriting. They are well designed and
produced to meet the needs of education and corporate applications, and provide
a user-friendly experience, digital intelligent control as an ideal equipment for
schools and companies. You can use your fingers or opaque objects to write, edit
and delete anything on the screen.
The product features are as follows:
Specially designed for teaching and meeting systems.
Adopt advanced infrared array scanning and sensing technology, HID driver-
free, meaning the product is activated soon after it is powered on.
Multi-signal sources can be previewed in the window and be switched by
touching the screen.
A special button is set to adjust the brightness automatically with no impact on
watching and save up to 50% energy.
Support front-facing high-power amplifiers.
When the screen display function is disabled, the product can still play audio to
save energy.
Senses the illumination and brightness automatically to adjust the screen
backlight so that the most comfortable screen brightness can be displayed to
teachers and students.
The interactive lesson preparation and teaching system uses a new separate
mode of lesson preparation and teaching, which provides a large number of
tools for teachers to assist teaching and improve class interaction.

12
Outer Appearance
The front view and back view of the product are displayed as follows:
For 65”/70”/75”/80”/86”
1
2
3
456758 9
For 65”/70”
10
11
12 13 14
For 75”/80”/86”
10
11
12
13 14
Note
“*” indicates optional.
2 INTRODUCTION
Enclosure
Control Panel
Connection Panel 2
Infrared Frame
Front Cover Plate*
Rocker Switch
Screen
Power on/off
Power Outlet
Left Loudspeaker
Right Loudspeaker
Connection Panel 3
Connection Panel 1
OPS Port
1
2
3
4
5
6
7
8
9
10
11
12
13
14

13
Control Panel
Name Function Description
Home Enter/Exit Android home page.
Return Return to previous menu.
Menu Enter the function menu of screen.
ECO Switch among three modes: energy-saving, automatic, and standard.
Source Enter the menu to select the signal source.
Vol- Decrease volume.
Vol+ Increase volume.
PC Power To power the OPS on or off.
2 INTRODUCTION

14
Connection Panel 1
Name Function Description
Touch
Port 1 PC connecting port 1 for touch control.
Display
Port HD digital display port.
HDMI 1 The input terminal 1 for high definition signal, which is used with the
Touch Port 1 to operate PC in the way of touch control.
PC The USB 2.0 (Rated output: 5V/0.5A) and USB 3.0 (Rated output:
5V/0.9A) ports for the OPS.
Android Android USB port.
MIC The external microphone port.
Note
Touch Port 1 to HDMI 1, Touch Port 2 to HDMI 2, Touch Port 3 to HDMI 3, Touch Port 4
to HDMI 4 and VGA .
2 INTRODUCTION

15
Connection Panel 2
Name Function Description
Audio Audio input port.
VGA The VGA port for an external PC, which is used with the Touch Port 4 to
operate PC in the way of touch control.
HDMI 4 The input terminal 4 for high definition signal, which is used with the
Touch Port 4 to operate PC in the way of touch control.
Touch
Port 4 The terminal 4 for touch control signal.
HDMI 3 The input terminal 3 for high definition signal, which is used with the
Touch Port 3 to operate PC in the way of touch control.
Touch
Port 3 The terminal 3 for touch control signal.
HDMI 2
Visualiser
The input terminal 2 for high definition signal, which is used with the
Touch Port 2 to operate PC or Visualiser in the way of touch control.
Note: Connect a visualiser for touch display control function and HD display
mode; please use the HDMI 2 Visualiser port.
Touch
Port 2 The USB terminal 2 for touch control signal.
Micro SD The external port for the micro SD card.
USB 3.0 The port for USB 3.0.
MIC The external microphone port.
HDMI Out The output terminal for high definition signal, which can transmit the
signal to other display equipment with high definition.
2 INTRODUCTION

16
Connection Panel 3
Name Function Description
EARPHONE The port for earphone.
SPDIF Audio digital output port
RS-232 Control port for external hardware control.
LAN-IN The input port for local area network.
LAN-OUT The output port for local area network.
AV-IN Audio and video signal input port.
Note
•Please use the cable provided with the product to connect to device.
•HDMI 1, HDMI 2, HDMI 3 and HDMI 4 are high-definition multimedia ports, which
are used to provide home theatre experience with the best quality for consumers
by transmitting high-definition, all-digital audio and video. If there is an HDMI port
on the external device, you are advised to connect it with the product by using the
HDMI cable in order to display better image and sound effect.
2 INTRODUCTION

17
Functions of the Remote Controller
1. On or standby
2. Mute
3. 0--9 Select TV channel or enter number
4. Open the Android home page.
5. Go back or return to the parent menu.
6. Show or hide menu.
7. Show or exit from the list of signal sources.
8. Enable audio only mode.
9. Freeze.
10. Up/Down/Left/Right direction buttons
11. Confirm.
12. Capture screen shots.
13. Show the current signal source. You cannot show it
in Android.
14. Adjust screen displaying.
15. Open WIFI on the computer.
16. Change the display mode.
17. Switch to the previous page on whiteboard
software and PPT.
18. Switch to the next page on whiteboard software
and PPT.
19. Open whiteboard software.
20. Switch over to VGA signal source.
21. Switch over to HDMI signal source.
22. Switch over to OPS signal source.
23. Zoom in and out.
2 INTRODUCTION

18
Instructions of Remote Controller
The effective area of the remote controller includes the vertical distance within
five meters in front of the product, and the area within an angle of 30 degrees
from the vertical point to the left and the right.
The effective receiving
area is about 3 meters
with 30° angle from
vertical point to the right.
The effective receiving
area is about 3 meters
with 30° angle from
vertical point to the left.
The effective receiving
distance is about 5
meters from the front of
device.
W
ARNING
To avoid probable faults, please read the following instructions and use the
remote controller properly.
• Do not drop or beat the remote controller.
• Do not spill water or other liquid on the remote controller.
• Do not put the remote controller on wet items.
• Do not expose the remote controller to sunlight or put it near overheated sources.
2 INTRODUCTION

19
3 Basic Operation
3.1 Power on
Step 1 Turn on the interactive display with the 100V-240V 50Hz/60Hz AC
power supply. The power cord should be completely plugged into
the power outlet, and insert the power connector into the appliance
couplers at the bottom side. The power current must be grounded.
For 65”/70”
Power cord
For 75”/80”/86”
Power cord

20
Step 2 Connect the display to the power supply. Switch on the rocker switch
(on the right bottom of the rear of the display, next to the power port) to
enter the standby status. The power indicator turns red.
For 65”/70”
Rocker switch
(next tothe power port)
For 75”/80”/86”
Rocker switch
( nex t tothe power port)
Step 3 Press power switch on the control panel or Power on the remote
controller to turn on the interactive display. The OPS is booted up and
the power indicator turns green.
Power switch
(on the front panel)
3 BASIC OPERATION