GeoVision GV-AI System User manual

GV-AI System
UseUser’s Manual
AI-UM-A

© 2020 GeoVision, Inc. All rights reserved.
Under the copyright laws, this manual may not be copied, in whole or in part,
without the written consent of GeoVision.
Every effort has been made to ensure that the information in this manual is
accurate. GeoVision, Inc. makes no expressed or implied warranty of any kind
and assumes no responsibility for errors or omissions. No liability is assumed
for incidental or consequential damages arising from the use of the information
or products contained herein. Features and specifications are subject to
change without notice.
Note: No memory card slot or local storage function for Argentina.
GeoVision, Inc.
9F, No. 246, Sec. 1, Neihu Rd.,
Neihu District, Taipei, Taiwan
Tel: [phone]
Fax: [phone]
http://www.geovision.com.tw
Trademarks used in this manual: GeoVision, the GeoVision logo and GV
series products are trademarks of GeoVision, Inc. Windows is the registered
trademark of Microsoft Corporation.
September 2020

i
Welcome to the GV-AI System User’s Manual.
The Manual provides an overview of the GV-AI System and its accessories. It also
includes the instructions to guide you through the installation and use of the GV-AI
System:
Chapter 1, Introduction
Identifies the accessories and options of the GV-AI System.
Chapter 2, Overview
Identifies the components of the GV-AI System.
Chapter 3, Getting Started
Provides step-by-step instructions on setting up the GV-AI System.
Chapter 4, Troubleshooting
Suggests courses of action if the GV-AI System doesn’t seem to be working
properly.
User’s Manual for GV-AI System

ii
Contents
Safety Instructions .................................................................................................. iii
Chapter 1 Introduction........................................................................................... 1
1.1 Packing List .................................................................................................1
1.2 Supported Software .....................................................................................1
Chapter 2 Overview ............................................................................................... 2
2.1 Front View....................................................................................................2
2.2 Rear View ....................................................................................................3
Chapter 3 Getting Started...................................................................................... 4
3.1 Basic Installation..........................................................................................4
3.2 Windows Setup Installation..........................................................................5
3.3 System Restoration......................................................................................7
3.4 Updating GV-AI System...............................................................................8
3.5 Hard Drive Installation Guideline .................................................................9
3.5.1 Installation of 3.5-inch HDD ...................................................................... 9
3.5.2 Installation of 2.5-inch HDD / SSD ...........................................................11
Chapter 4 Troubleshooting ................................................................................. 12

iii
Safety Instructions
Observe these safety instructions to help ensure against injury to yourself and damage
to the product.
Read all safety and installation instructions before you operate the product.
Do not operate the product in high humidity areas or expose it to water or moisture.
Do not put the product in an unstable, a slanting or vibrated place.
Do not block any ventilation opening.
Do not install the product near any heat sources such as radiator, heat register or
other apparatus that produce heat.
Operate the product using only the type of power source indicated on the marking label.
Do not defeat the safety purpose of the grounding-type plug. A grounding plug has two
blades and a third grounding prong. The third prong is provided for your safety. If the
provided plug does not fit into your outlet, consult an electrician for replacement of the
obsolete outlet.
Do not overload wall outlets or extension cords, as this may cause fire or electric
shock.
Do not use the product when abnormality occurs, such as emitting smoke from the
product, smelling burning, being damaged by drop, invasion of foreign objects inside the
product, etc. Be always sure to remove the AC adaptor at once and contact your dealer.
Do not use accessories or attachments not recommended by the manufacturer, as they
may cause hazards and void the warranty.
Do not attempt to service the product yourself, as removing the casing may expose
you to dangerous voltage and void the warranty.

Introduction
1
1
Chapter 1 Introduction
1.1 Packing List
The GV-AI System package includes the following items. If any of the items are missing or
damaged, contact your dealer to arrange a replacement.
Important: Please keep the original carton and all packing materials for future shipping need.
1. GV-AI System
2. Power Cord (by region)
3. Screw Kit
4. Download Guide
1.2 Supported Software
1. GV-AI FR Server
2. GV-AI Guard (coming)
3. GV-AI Server (coming)
4. Other GV-Software (by request)

2
Chapter 2 Overview
2.1 Front View
45
1
2
3
Figure 2-1
No. Name No. Name
1 Power Button 4 HDD LED
2 Reset Button 5 USB 3.1 Gen 1 (Type-A) x 2
3 Power LED

Overview
3
2
2.2 Rear View
Figure 2-2
No. Name No. Name
1 Power Connector x 1 9 USB 3.1 Gen 1 (Type-A) x 3
2 PS/2 x 1 10 LAN x 1
3 USB 2.0/1.1 x 2
4 DVI-D x 1
5 VGA x 1
6 HDMI x 1
7 DisplayPort x 1
8 USB 3.1 Gen 1 (Type-C) x 1
11
Audio Jack x 6
Center Speaker Out (Orange)
Rear Speaker Out (Black)
Side Speaker Out (Gray)
Line In (Blue)
Line Out / Front Speaker Out (Green)
Mic In (Pink)

4
Chapter 3 Getting Started
3.1 Basic Installation
This section describes all the equipment required to program and operate the GV-AI System.
1
4
2
3
Figure 3-1
1. Connect the mouse and keyboard to the USB or PS/2 port.
2. Using the supplied power cord, connect one end to the AC input and the other end to the
power outlet.
3. Using the DisplayPort / VGA / HDMI / DVI-D cable supplied by the monitor manufacturer,
connect up to 3 monitors for simultaneous displays.
4. Using the RJ-45 cable, connect one end to the Ethernet port and the other end to Network.
Once the above hardware is properly connected, press the Power button on the front panel to
start the system. It takes about 1 minute for startup.

Getting Started
5
3
3.2 Windows Setup Installation
The Windows setup is preparing your computer for first use.
1. After the Windows starts, this setup screen appears. Select your language and click Next
to continue.
Figure3-2
2. Select your regional settings and time zone and click Next to continue.
Figure3-3
3. Click Accept to accept Microsoft software license terms.

6
4. Select between “Customize” and “Use Express settings” for your Windows 10 installation.
5. Type your account name. It is recommended that you create a password for your account
and click Next.
Figure3-4
6. When the above setup process is complete, Windows will finalize your settings
automatically in the background and restart.

Getting Started
7
3
3.3 System Restoration
You can restore preinstalled files, once they are damaged, by running the recovery from the
hidden partition. To restore the operating system and all preinstalled software, follow the steps
below.
Note: The recovery will delete all files and restore the GV-AI System to factory default
settings.
1. Remove or turn off the power of any connected USB devices.
2. Restart the GV-AI System.
3. Press F11 button several times to avoid accessing the system.
4. When this screen appears, click the OneKey System Recovery button.
Figure3-5
5. Select Restore system using the image file in AOMEI OneKey Recovery Partition and
click Next.

8
6. After selecting which partition you want to recover, click Start Restore and click Yes when
the following message appears to start restoring.
Figure3-6
7. Once the restoration is complete, click Finish to leave the recovery system and restart the
Windows automatically.
3.4 Updating GV-AI System
If you like to update your GV-AI System, contact your dealer for more information.
Before contacting your dealer, you may check software update news at our website:
http://www.geovision.com.tw

Getting Started
9
3
3.5 Hard Drive Installation Guideline
3.5.1 Installation of 3.5-inch HDD
1. Unscrew the four screws on the top and two screws on each side of the system (a total of
8 screws). Pull out the motherboard tray.
 
Figure3-7
2. Unscrew the set screw on the hard drive bracket located at the right side of the fans.
Remove the hard drive bracket by pushing it to the left.
Figure3-8
3. Place the hard drive onto the hard drive bracket. Align and tighten all four screws on the
side to secure the hard drive.

Figure3-9

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4. Repeat step 3 to install another hard drive onto the hard drive bracket.
5. Push to lock the hard drive bracket back to its original position on the motherboard tray.
Tighten the set screw to secure the hard drive bracket.
 
Figure3-10
6. Connect the hard drives to the motherboard using the SATA and power cables.
7. Push the motherboard tray back into the system case. Align and tighten the screws on the
top and both sides of the system.
Tips:
1. In Step 3, begin by installing a hard drive onto the bottom of the hard drive bracket.
Leave one side of the screws partially tightened to make it easier to align the second
hard drive on top.
2. In Step 6, begin by connecting the SATA and power cable to the hard drive on the
bottom of the hard drive bracket.

Getting Started
11
3
3.5.2 Installation of 2.5-inch HDD / SSD
1. Pull out the motherboard tray by following Step 1 in 3.5.1 Installation of 3.5-inch HDD.
2. Unscrew the two set screws on the hard drive bracket located in front of the fans.
Figure3-11
3. Place the hard drive or SSD onto the hard drive bracket. Align and tighten all four screws
on the side to secure the hard drive or SSD.
Figure3-12
4. Place the hard drive bracket back to its original position on the motherboard tray. Tighten
the set screws to secure the hard drive bracket.
5. Follow steps 6 to 7 in 3.5.1 Installation of 3.5-inch HDD to complete the installation.

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Chapter 4 Troubleshooting
GV-AI System stops responding (aka “crashed” or “froze”)
1. Check if your mouse and keyboard are working properly.
If they cease functioning, following steps 2 and 3 to restart the system.
If they work, open the Task Manager (Ctrl+Alt+Del) and end the task of a
non-responding program.
2. Push the Power button for 10 to 20 seconds until the GV-AI System turns off.
3. Push the Power button again to turn the GV-AI System back on.
GV-AI System is unable to start.
If your GV-AI System is unable to start after you push the Power button, try these steps:
1. Remove the power cord from the power connector.
2. Wait for 30 seconds before plugging the power cord back in.
3. Push the Power button to see if the GV-AI System can start.
No screen image
If your GV-AI System is able to start properly but images cannot be displayed on the
connected monitor(s), try these steps:
1. Check if the green power LED is lit.
Figure4-1
2. Use a different monitor output and see if it works.

Troubleshooting
13
4
GV-AI System suffers virus attack.
GV-AI System is designed and optimized for Windows 10 platform. It may be vulnerable to
newly created worms and exploits that attack any of the underlying operating system’s
previously undocumented flaws. If your GV-AI System suffers virus attack, try rebuilding the
operating system and the software. Refer to 3.3 System Restoration.
How can I find more help?
1. Visit our website at http://www.geovision.com.tw/
2. Write us at [email protected]