Geutebruck G-ST 500+ Series User manual

G-ST 500+
Installation manual

Introduction
The information in this document can be changed without prior notice.
Without the express written consent of GEUTEBRÜCK, no part of these
documents may be reproduced or transferred, either mechanically or elec-
tronically, for any use.
© 2018 by GEUTEBRÜCK All rights reserved.
These operating instructions represent the current technological state of our
devices. Errors and omissions excepted.
These operating instructions provide you with all the necessary information
to use the G-ST 500+ safely and properly.
Please read and observe these operating instructions so that errors and
danger can be avoided.
The operating instructions are valid for the G-ST 500+. The operating in-
structions are only valid when the device corresponds to the version de-
scribed herein.
These instructions contain all specifications that are required for transport,
assembly and commissioning of the devices.
Please read these instructions carefully before initial operation to ensure
safe use of the devices.
If malfunctions or repair needs should occur, please contact our qualified
personnel.
All maintenance and repair work is to be performed by qualified personnel.
If maintenance or repair work is neglected or performed improperly, our
guarantee becomes null and void.

Introduction
2 V 1.0
Contents
Introduction ....................................................................................... 1
General notes and safety ................................................................. 3
Intended use ............................................................................................... 3
Description and definition of signs .............................................................. 3
General safety instructions ......................................................................... 4
Device description ............................................................................ 5
Overview G-ST 500+ .................................................................................. 5
Transportation, storage, initial commissioning ........................................... 6
Scope of delivery ........................................................................................ 6
Device view ................................................................................................ 7
Front view .......................................................................................................... 7
Rear view ........................................................................................................... 7
Front Panel I/O Functions .................................................................................. 8
Rear view .................................................................................................. 14
Back Panel I/O Functions ................................................................................ 14
Internal I/O Functions ............................................................................... 21
Install Mini-PCIe Module .................................................................................. 23
Connect to the Internet .................................................................................... 26
Setting up APN (Access Point Name) for cellular manually ............................. 27
Installing a Half Size mini PCIe Module ........................................................... 28
Mounting of your G-ST 500+ .................................................................... 29
Turning on the device ............................................................................... 32
Integrating the device into the network ..................................................... 35
Working with the G-ST 500+ .......................................................... 36
Overview ................................................................................................... 36
Using the online documentation ............................................................... 38
Managing I/O contacts .............................................................................. 39
Adding I/O contacts in G-Set ........................................................................... 39
Turning off the device ............................................................................... 40
Driver Installation ............................................................................................. 41
Resetting the system to factory settings ..................................... 42
Appendix ......................................................................................... 44
Technical data .......................................................................................... 44
Mechanical Dimension ..................................................................................... 45
Regulation ................................................................................................ 46

General notes and safety
3
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General notes and safety
Intended use
The G-ST 500+ is a high performance, digital video management system
based on modern processor architectures.
The G-ST supports direct recording and playback of network cameras.
The recording rate depends on the type of network camera.
Standard and megapixel cameras can be recorded in all resolutions sup-
ported by the camera and are displayed in the corresponding format.
Description and definition of signs
Symbols and pictograms are used in these instructions, with whose mean-
ing you should familiarize yourself. These symbols will help you to under-
stand the information in these instructions more quickly and point out dan-
ger or particularly important information.
Warning!
Danger signs. In order to avoid physical injury and material damage, these
alert you to danger as well as instructions that must be followed and things
that are prohibited.
Warning of electric energy!
Danger to life! Please note that work on electric equipment may only be per-
formed by qualified electricians.
Definition of terms
 User, operator: Person who has been authorized to operate the device
by the operating company. The user must be instructed by the operating
company with regards to safe use with the device.
 Operating company: Responsible for safe installation, regular mainte-
nance and cleaning of the device.
 Qualified personnel: Trained specialists, authorized by the operating
company or GEUTEBRÜCK who is familiar with the devices and with
the technology. Qualified personnel must be trained and capable of per-
forming maintenance and repair work on the device.

General notes and safety
4
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General safety instructions
When using the devices or performing maintenance on them, the following safety in-
structions are to be observed to protect the operator, the service technician and the
device:
 During design and construction of the devices, the acknowledged state of the art
as well as the acknowledged applicable standards and directives have been
taken into account and implemented.
 Additionally, the devices have been designed and developed so that the danger
that occurs during intended use has been eliminated to the greatest possible ex-
tent.
Nonetheless, we are obligated to describe these safety instructions so that the re
sidual dangers can be eliminated.
Warning!
When electric machines are used, fundamental safety precautions must be observed
to eliminate the risk of fire, electric shock and injury to persons. For this reason,
please read these operating instructions before starting your work. Store these in-
structions in a place where the qualified personnel and user can access them quickly
and easily.
When operating the device, the locally applicable laws, regulations and standards
must be observed. In the interest of safety, the operating company and supervisors
are responsible for compliance.
Whenever performing any kind of work, check for any possible damage. All parts
must be mounted correctly and all conditions fulfilled to ensure proper functioning.
If the device is damaged in any way, it may no longer be used. Ensure that the de-
vices are repaired properly. Mark the defect clearly and pull the power plug so that
no accidents or damage can occur before the device is repaired.
Do not use the power line for uses for which it is not intended. Protect the cable from
heat, oil and sharp edges.
In dangerous situations or technical malfunctions, disconnect the device from the
power supply immediately.
Warning of electric energy!
In case of damage, the device may no longer be used. Disconnect the device from
the power supply!
Warning!
For all repair and maintenance work, the device must be disconnected from the
power supply. Work on electrical equipment may only be performed by qualified
electricians.
Only original parts may be used. Otherwise, the user is subject to danger of acci-
dent.
Warning!
The use of parts and related accessories other than those specified in these operat-
ing instructions can lead to injury. Only use replacement parts approved by the man-
ufacturer!
Warning!
Risk of explosion if mainboard battery is replaced by an incorrect type.
Dispose of batteries in accordance with local laws and regulations!

Device description
5
V 1.0
Device description
Overview G-ST 500+
Recommended uses and applications
The G-ST 500+ is specially designed
for use in all types of vehicles.
Forklift trucks, trucks, buses, money
transporters, taxis, VIP or police vehi-
cles, ships as well as sea containers
can be monitored from a central location.
The additional LTE & GPS module (4.94417) or the additional WIFI mod-
ule (4.94418) allows wireless access to video streams and the location of
the current location.
Product features
 Smart ruggedized hardware for use in vehicles according to
EN50155/EN50121-3-2.
 Network connection variants: 4 RJ45, 8 RJ45 or 4 M12x.
 High-end 64-bit G-Core video engine.
 Fanless – passive cooling.
 Power Ignition Control – adjustable run-on time after vehicle ignition is
switched off.
 Use of an additional WIFI or LTE & GPS module.
 Connection of 16 IP cameras depending on the configured processor.
 Maximum image data base size of 4 TB.
 Built-in PoE Ethernet connections for direct connection of IP cameras.
 Fulfillment of the most stringent data-privacy requirements:
HTTPS, privacy masking, manipulation-proof database architecture,
watermark, comprehensive access rights definitions.

Device description
6 V 1.0
Transportation, storage, initial commissioning
Transportation and storage
The device is shipped from the factory in a shipping box with a special cush-
ion packing. This protects the device from damage during transportation.
Whenever possible, use the original device packaging.
Transportation and storage conditions
 Temperature range: -25°C to +70°C
For sub-zero operating temperature, a wide temperature HDD drive or
Solid State Disk (SSD) is required.
 Relative humidity: 10% to 90% (without condensation)
Installation instructions and initial commissioning
 The devices may only be installed by qualified personnel who are
familiar with the devices.
 The device may only be commissioned after it has been ensured that
all applicable safety requirements have been fulfilled.
Scope of delivery
Ensure that the following items are included in the delivery:
 G-ST 500+
 Manual
 Installations/recovery DVD
Accessory box, which contains
 Drivers & Utilities DVD
 Damping bracket for in-vehicle deployment
 Shock-absorbing grommet
 DVI-to-VGA adapter
 3-pin pluggable terminal block
 Key for easy-swappable HDD tray
 HDD thermal pad for 2.5” HDD/SSD (if HDD is not installed)
 Screw pack

Device description
7
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Device view
Front view
Figure: Front view G-ST 500+/8R
Rear view
Figure: Rear view G-ST 500+/8R
Figure: Rear view G-ST 500+/4M

Device description
8
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Front Panel I/O Functions
On G-ST 500+, plenty of I/O functions are provided on front panel and back panel so you can
easily access them. Most common computer I/O functions are placed on the front panel. In this
section, we’ll illustrate each I/O function on the front panel.
No. Item Description
1
DisplayPort 1 & 2 Support display resolutions up to 4096 x 2304. Compatible with HDMI/
DVI via respective adapter/ cable (support resolution may vary).
2
DVI port DVI-D output supports resolution up to 1920x1200@60Hz and is compa-
tible with other digital connections via an adapter
3
VGA port VGA output supports resolution up to 1920x1200@60Hz
4
USB 3.0 port USB 3.0 port supports up to 5 Gbit/s data transfer bandwidth.
5
GbE ports Gigabit Ethernet ports offer fast network access.
6
On/ off control &
status output
Allows for external switch extension when the system is
placed inside a cabinet.
7
2.5” HDD tray
key lock
The lock prevents unauthorized or accidental HDD removal
8
2.5” HDD tray The HDD expansion tray offer storage expansion capabilities.
9
PoE+ GbE port
Applicable to 5108VTC system only, Power over Ethernet
(PoE) port can provide both data connection and electric power to de-
vices (eg. IP camera).
10
System status
LEDs
Four system LEDs, Ignition control (IGN), Watchdog Timer
(WDT), Hard Disk Drive (HDD) and Power (PWR).
11
Power button Use this button to turn on or shutdown the system.
12
Reset button Use this button to manually reset the system.

Device description
9
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1 DisplayPort Connectors
The system has dual DisplayPort (DP) outputs which are digital display interfaces that mainly
connect video source and carry audio to a display device. When connecting a single DP, it can
deliver up to 4096 x 2304 resolution and each port can deliver up to 2880 x 1800 resolution
when both DPs are connected in conjunction. The system is designed to support passive DP
adapter/ cable. You can connect to other display devices using DP-to-HDMI cable or DP-to-DVI
cable.
DP-to-HDMI DP-to-DVI
The system supports triple independent display outputs in the following combination of VGA,
DVI/ HDMI and DisplayPort. To support multiple display outputs and achieve best DVI/ HDMI
output resolution in Windows, you need to install corresponding graphics driver. Please refer to
section OS Support and Driver Installation for details.
Triple Independent Display Configuration (resolution may be limited)
Active display 1 Active display 2 Active display 3
DisplayPort DisplayPort DVI or VGA
DisplayPort DVI VGA
2 DVI/HDMI Connectors
DVI-D transmits graphics data in digital format and therefore can deliver better image quality at
high resolution. The DVI connector on the front panel can either output DVI signals or other di-
gital signals (via an adapter/ cable) depending on the display device connected.
It supports resolutions up to 1920x1200@60Hz.
The system supports triple independent display outputs in the following combination of VGA,
DVI and DisplayPort. To support multiple display outputs and achieve best DVI output resolu-
tion in Windows, you need to install corresponding graphics driver. Please refer to section OS
Support and Driver Installation for details.
Triple Independent Display Configuration (resolution may be limited)
Active display 1 Active display 2 Active display 3
DisplayPort DisplayPort DVI or VGA
DisplayPort DVI VGA

Device description
10 V 1.0
3 VGA-Connector
VGA connector is the most common video display connection. The VGA output supports up to
1920x1200@60Hz resolution. By default, the VGA output is set to “always-on”. For users who
want to use only digital display interface (eg. DVI or DP), the VGA Output setting can be disab-
led. To disable, press F2 upon system startup, go to “Advanced > System Agent (SA) Confi-
guration > Graphics Configuration > VGA Output > [Disable].
The system supports triple independent display outputs in the following combination of VGA,
DVI/ HDMI and DisplayPort. To support multiple display outputs and achieve best DVI/ HDMI
output resolution in Windows, you need to install corresponding graphics driver.
Please refer to section OS Support and Driver Installation in the User Manual on the supplied
CDROM for details.
Triple Independent Display Configuration (resolution may be limited)
Active display 1 Active display 2 Active display 3
DisplayPort DisplayPort DVI or VGA
DisplayPort DVI VGA
NOTE
Please make sure your VGA cable includes SDA and SCL (DDC clock and data) sig-
nals for correct communication with monitor to get resolution/timing information.
A cable without SDA/ SCL can cause blank screen on your VGA monitor due to incor-
rect resolution/timing output.
4 USB 3.0 Connectors
G-ST 500+ offers four USB 3.0 (SuperSpeed USB) ports on its front panel. By BIOS default,
these USB ports are operated in xHCI (eXtensible Host Controller Interface) mode and are com-
patible with USB 3.0, USB 2.0, USB 1.1 and USB 1.0 devices. Legacy USB support is also pro-
vided so you can use USB keyboard/mouse in DOS environment. To use USB 3.0 ports in Win-
dows environment, you need to install corresponding USB 3.0 driver.
Please refer to section “Driver Installation” in the User Manual on the supplied CDROM for
more information.

Device description
11
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5 GbE RJ-45 Network Connections / PoE
The G-ST 500+/4RJ45 and G-ST 500+/M12X offer two GbE ports (1+2 in red and blue) while
500+/8RJ45 has four additional PoE (Power over Ethernet) ports marked 3 in green on the
front panel. The port marked in blue is implemented using Intel® I219-LM controller that sup-
ports Wake-on-LAN and is also compatible with Intel® AMT (Active Management Technology)
to support advanced features such as remote SOL desktop and remote on/ off control.
Power over Ethernet (PoE) supplies electrical power and data on a standard CAT-5/CAT-6
Ethernet cable. Acting as a PoE PSE (Power Sourcing Equipment), compliant with IEEE
802.3at, each PoE port delivers up to 25W to a Powered Device (PD). PoE can automatically
detect and determine if the connected device requires power or not, so it is compatible with
standard Ethernet devices as well.
Each port has one dedicated PCI Express link for maximum network performance.
Please refer to the table below for LED connection statuses.
Active/Link LED (Right)
LED Color Status Description
Yellow
Off Ethernet port is disconnected
On Ethernet port is connected and no data transmission
Flashing Ethernet port is connected and data is transmitting/receiving
Speed LED (Left)
LED Color Status Description
Green or
Orange
Off 10 Mbps
Green 100 Mbps
Orange 1000 Mbps
To utilize the GbE port in Windows, you need to install corresponding driver for Intel
® I210-IT/
I219-LM GbE controller.
1
2
33

Device description
12 V 1.0
6 On/ off control & status output
The “On/ Off Control Ctrl & Status Output” connection allows for external switch and LED in-
dicator extension. It is useful when the system is placed in a cabinet or a not easily acces-
sed location. This function is provided via a 2x5 2.0mm pitch wafer connector.
Pin# Definition Description
1 Ctrl+ [Input] Remote on/off control, connecting to an external
switch to turn on/off the system (polarity is negligible).
2 Ctrl-
3 Power+ [Output] System power indicator, on if system is turned
on, off if system is turned off.
4 Power-
5 HDD+ [Output] Hard drive indicator, flashing when SATA hard
drive is active.
6 HDD-
7 Standby Power+ [Output] Standby power indicator, lighting up when DC
power is applied and system is in S5 (standby) mode.
8 Standby Power-
9 WDT+ [Output] Watchdog timer indicator, flashing when
watchdog timer is started.
10 WDT-
NOTE
Please make sure the polarity is correct when you connect the external LED indi-
cator to the Status LED Output
7 2.5” HDD Tray Lock/ HDD Tray
G-ST 500+ supports an external 2.5” HDD via a hot-swappable tray. Designed for easy ac-
cess, the HDD tray is secured by a lock and it supports RAID modes 0/ 1 configuration
combining with internal HDD/ SSD drive for OS installation (coupled with the internal HDD).
To set up RAID, please refer to RAID Volume Configuration section in the user manual on
CDROM for details.

Device description
13
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8 System Status LED
There are four LED indicators on the front panel: PWR, HDD, WDT and IGN.
The descriptions of these four LEDs are listed in the following table.
Indicator Color Description
IGN Green Ignition signal indicator, lid when IGN is high (12V/ 24V).
WDT Yellow Watchdog timer indicator, flashing when WDT is active
HDD Red Hard drive indicator, flashing when SATA drive is active
PWR Green Power indictor, lid when system is on
9 Power Button
The power button is a non-latched switch for ATX mode on/off operation. To turn on the
G-ST 500, press the power button and the PWR LED should light-up green. To turn off the
G-ST 500, issuing a shutdown command in OS is preferred, or you can simply press the
power button. To force shutdown when the system freezes, press and hold the power but-
ton for 5 seconds. Please note that there is a 5-second interval between on/off operations
(i.e. once turning off the system, there is a 5-second wait before you can power-on the sys-
tem).
10 Reset Button
The reset button is used to manually reset the system in case of system halt or malfunc-
tion. To avoid unexpected reset, the button is purposely placed behind the panel.
To reset, please use a pin-like object (eg. tip of a pen) to access the reset button.

Device description
14
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Rear view
Back Panel I/O Functions
To fit more general application requirements, G-ST 500+ offers more I/O functions on its back
panel. In this section, we’ll illustrate each I/O function on the back panel.
No. Item Description
1 SIM card slot With a 3G/ 4G module installed, insert a SIM card to access
the operator‟s network.
2 Ignition control
switch
The switch allows for the configuration of ignition power on/
off delay by adjusting switch position.
3 CAN bus port Allows controller to communicate with other in-vehicle
CAN device(s).
4 PoE+ GbE ports RJ45 PoE+ is applicable to G-ST 500+ systems.
The Power over Ethernet (PoE) port can provide both data
connection and electric power to devices.
5 Aux Reserved for additional DB9 connector.
6 Microphone-in jack Microphone-in jack for voice (microphone) input.
7 DIO The DIO port provides 4x isolated digital input and 4x isolate
output channels.
8 Speaker-out jack Speaker-out jack for sound output.
9 COM ports There are 3 COM ports for communicating with external de-
vices.
10 USB 2.0 The USB 2.0 ports are backward with USB 1.1 / 1.0.
11 3-pin terminal block
(DC/ ignition input)
Compatible with DC power input from 8~35V, the terminal
block is also used for ignition signal input.

Device description
15
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1 SIM Card Slot
On the rear panel, there is a panel-accessible SIM socket. By installing a 3G/4G module onto
the internal mini-PCIe port, you can have Internet access via telecom operator‟s network. The
SIM socket is a push-push type. The push-push mechanism means the SIM card is push-to-in-
stall and push-to-retrieve. Please note that the SIM card must be inserted upside down (gold
fingers facing upward).
2 Ignition Control Switch
The ignition power control switch features multiple modes for
pre and post ignition settings.
Please refer to the section Ignition Power Control for details.
The ignition power control switch on G-ST 500+/4R can be lo-
cated on the rear panel. Please use a flathead screwdriver to
adjust the position of the ignition power control switch.
The ignition switch on G-ST 500+/4M is covered by M12
connector‟s face plate. Use a Philips screw driver to remove
the four screws (location shown in red), gently pull off the face
plate to expose the ignition switch.
3 CAN Bus Connector
CAN bus is a robust industrial bus with a pair of differential signals
and is commonly used in various industrial and in-vehicles applica-
tions. The system is equipped with a CAN bus DB9 port that is
compatible with both industrial and in-vehicle applications. The
CAN bus port supports CAN2.0A and CAN2.0B up to 1Mbps.
Pin No. Definition I/O Description
1 GND - GND
2 Reserved - Reserved pin. Keep unconnected
3 CAN_H I/O CAN Bus High-level voltage
4 Reserved - Reserved pin. Keep unconnected
5 CAN_L I/O CAN Bus Low-level voltage
6 Reserved - Reserved pin. Keep unconnected
7 Reserved - Reserved pin. Keep unconnected
8 Reserved - Reserved pin. Keep unconnected
9 Reserved - Reserved pin. Keep unconnected

Device description
16 V 1.0
4 RJ-45 Power over Ethernet Port
PoE ports are provided via RJ-45 connectors.
Power over Ethernet (PoE) is an Ethernet technology that supp-
lies electrical power along with data on a standard CAT-6 Ether-
net cable.
When plugged in, the Ethernet connection status and speed are
shown on RJ45 LED indicators.
Active/Link LED
LED Color Status Description
Yellow Off Ethernet port is disconnected
On Ethernet port is connected and no data transmission
Flashing Ethernet port is connected and data is
transmitting/receiving
Speed LED
LED Color Status Description
Green or
Orange
Off 10 Mbps
Green 100 Mbps
Orange 1000 Mbps

Device description
17
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M12 Power over Ethernet Port (G-ST 500+/M12X)
M12 socket (panel side) M12 plug (cable side)
M12 Pin and Corresponding RJ45 Wire Connection
Wire color Signal M12 Pin RJ45 Wire
orange D1+ 1 1
orange D1- 2 2
green D2+ 3 3
blue D3+ 8 4
blue D3- 7 5
green D2- 4 6
brown D4+ 5 7
brown D4- 6 8

Device description
18
V 1.0
PoE ports on G-ST 500+/4M are provided via 8-pole, x-coded M12 connectors, offering extra-
ordinary reliability for Ethernet connection. Power over Ethernet (PoE) supplies electrical
power along with data on a standard Ethernet cable. As an IEEE
802.3at compliant PSE (Power Sourcing Equipment), each PoE port can deliver up to 25W of
power to a Powered Device (PD), such as an IP camera. PoE is able to automatically detect
the device connected and determine whether to dispatch power thus it is also compatible with
traditional Ethernet devices.
6 Microphone-in 3.5mm Jack
8 Speaker-out
The audio function on G-ST 500+ series uses Intel® High Definition Audio in Q170 chipset
and Realtek ALC262 codec.
There are two audio function jacks, the port is used for microphone input, and the
port is used for speaker / headphone output. To utilize the audio function in Windows, you
need to install corresponding drivers for both Intel
®
Q170 chipset and Realtek ALC262 codec.

Device description
19
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7 Digital Input/ Output
The system provides 4x isolated digital input channels and 4x isolated digital output channels.
The DIO functions support polling mode I/O access and DI change-of-state interrupt.
Please refer to Watchdog Timer & Isolated DIO for information on wiring and programming
the isolated DIO channels.
Pin No. Definition I/O Description
1 ISO_DI3H I Digital input channel 3
2 ISO_DI2H I Digital input channel 2
3 ISO_DI1H I Digital input channel 1
4 ISO_DI0H I Digital input channel 0
5 Reserved - Reserved pin. Keep unconnected
6 Reserved - Reserved pin. Keep unconnected
7 ISO_DO3 O Digital output channel 3
8 ISO_DO2 O Digital output channel 2
9 ISO_DO1 O Digital output channel 1
10 ISO_DO0 O Digital output channel 0
11 VDD - DO voltage source input for inductive load
12 ISO5V - Isolated 5V power supply
13 Reserved - Reserved pin. Keep unconnected
14 ISO_DI3L - Digital input channel 3 GND
15 ISO_DI2L - Digital input channel 2 GND
16 ISO_DI1L - Digital input channel 1 GND
17 ISO_DI0L - Digital input channel 0 GND
18 Reserved - Reserved pin. Keep unconnected
19 Reserved - Reserved pin. Keep unconnected
20 DOGND - Digital output GND
21 DOGND - Digital output GND
22 DOGND - Digital output GND
23 DOGND - Digital output GND
24 DOGND - Digital output GND
25 DOGND - Digital output GND