DSC iOtega User manual

Wireless Security and Automation
System
User Manual










  
WARNING:Thismanualcontainsinformationonlimitationsregardingproductuseandfunctionand
informationonthelimitationsastoliabilityofthemanufacturer.Readtheentiremanualcarefully.

Table of Contents
Table of Contents
1.0Aboutyoursecuritysystem 3
1.1Firedetection 3
1.2Carbonmonoxidedetection 3
1.3Testingyoursystem 3
1.4Monitoring 4
1.5Cleaningandmaintenance 4
2.0Generalsystemoperation 5
2.1Integratedkeypad 5
2.2Panelindicators 5
2.3Integratedkeypadquickreference 8
2.4WirelessLCDkeypad 8
2.4.1Wirelesskeypadsymbols 9
2.4.2Wirelesskeypadquickreference 9
2.5Importantnotice 10
2.5.1Powersavemode 10
2.6Languageselection 10
2.7Systemmodels 10
3.0Armingthesystem 11
3.1Stayarming 11
3.1.1Stayarmingontheintegratedkeypad 11
3.1.2Stayarmingonthewirelesskeypad 11
3.2Silentexitdelay 12
3.3No-entryarming 12
3.4Awayarming 12
3.4.1Awayarmingontheintegratedkeypad 12
3.4.2Awayarmingonthewirelesskeypad 12
3.5Quickexit 13
3.5.1Quickexitonthewirelesskeypad 13
3.6Armingerrorsandexitfaults 13
3.6.1Armingerror 13
3.6.2Audibleexitfault 13
3.7Alarmcancelwindow 14
3.8Bypasszones 14
4.0Disarmingthesystem 15
4.1Disarmingontheintegratedkeypad 15
4.2Disarmingonthewirelesskeypad 15
4.3Disarmingerror 15
5.0Usingwirelesskeys 16
6.0Useraccesscodes 17
6.1Accesscodetypes 17
6.1.1Level1access(supervisor/administrator) 17
6.1.2Level2access(basic/standarduser) 18
7.0Additionalfeatures 19
7.1Systemlockoutduetoinvalidattempts 19
7.2Burglaryverification 19
7.3Swingershutdown 19
7.4Firealarmverification 19
8.0Emergencykeys 20
8.1Emergencykeysontheintegratedkeypad 20
8.2Emergencykeysonthewirelesskeypad 20
8.3Whenalarmsounds 20
8.3.1Firealarmpulsedsiren(temporal3) 21
8.3.2Carbonmonoxide(CO)alarm 21
8.3.3Intrusion(burglary)alarm 21
- 2 -

Table of Contents
9.0Viewingtroubles 22
10.0UsingZ-WaveDevices 24
10.1Z-WaveAllianceCertification 24
10.2AddingorRemovingaController 24
10.3ReplicatingaController 24
10.4ControllerLearnMode 24
10.5ChangingthePrimaryController 24
10.6AddingaDevice 24
10.6.1EditingorRemovingaDevice 25
10.7DeviceInteroperability 25
10.8Z-WaveAssociationGroups 25
10.9RespondingtotheBasicCommand 25
10.10Z-WaveReset 25
11.0Safetyinstructions 26
12.0Locatingdetectorsandescapeplan 27
12.1Smokedetectors 27
12.2Fireescapeplanning 28
12.3Carbonmonoxidedetectors 29
12.0Regulatoryagencystatements 30
13.0Referencesheets 32
13.1Systeminformation 32
13.2Servicecontactinformation 32
- 3 -

Chapter 1.0 About your security system
1.0 About your security system
Readthismanualcarefullyandhaveyourinstallerinstructyouonyoursystem'soperationandon
whichfeatureshavebeenimplementedinyoursystem.Allusersofthissystemmustbefullyinstruc-
tedinitsuse.FillouttheSystemInformationpagewithallofyourzoneinformationandaccess
codes,andstorethismanualinasafeplaceforfuturereference.

Note:Theiotegasecuritysystemincludesspecificfalsealarmreductionfeaturesandisclassified
inaccordancewithANSI/SIACP-01-2014ControlPanelStandard-FeaturesforFalseAlarm
Reduction.Consultyourinstallerforfurtherinformationregardingthefalsealarmreductionfea-
turesbuiltintoyoursystem,asthismanualdoesnotcoverallfeatures.
1.1 Fire detection
Ifyourinstallerenablesthisfeature,thissystemcanmonitorfiredetectiondevices,suchassmoke
detectors,andprovideawarningifafireconditionisdetected.Goodfiredetectiondependsonhav-
inganadequatenumberofdetectorsplacedinappropriatelocations.Thisequipmentmustbe
installedinaccordancewithNFPA72(N.F.P.A.,BatterymarchPark,QuinceyMA02269).Care-
fullyreviewtheFireEscapePlanningsectioninthismanual.
1.2 Carbon monoxide detection
Ifyourinstallerenablesthisfeature,thissystemcanmonitorcarbonmonoxidedetectorsand
provideawarningifcarbonmonoxideisdetected.RefertotheFireescapeplanningandCarbon
monoxidedetectorssectionsformoreinformation.
1.3 Testing your system
Thesystemtestactivatesa4-secondcheckofthesystemstatusLEDs,keypadLEDs,buzzer,and
siren.Itisapartition-basedtestandmustbedonewhenthesystemisdisarmed.
Youcanperformasystemtestfromthewebportal.

Thefollowingeventshappenduringasystemtest:
lAllsystemstatusLEDsflashfor4seconds.
lAsystemtesttransmitstothemonitoringstation.
lThesystemchecksthebackupbatterylevel.
lThekeypadLEDsilluminatefor4seconds.
lThesystembuzzersoundsfor4seconds,orthepartitionbuzzerandsirensoundfor2
secondseachinseries.

Testyoursystemweeklytoensurethatitfunctionsasintended.Informyourmonitoringstation
whenyoubeginandendsystemtesting.
Aqualifiedservicetechnicianmusttesthouseholdfirealarmsystemsatleastevery3yearsin
accordancewithNFPA72.Itisyourresponsibilitytotestthesystemweekly,excludingsmoke
detectors.
Ifthesystemfailstofunctionproperly,callyourinstallationcompanyforservice.
- 3 -

Chapter 1.0 About your security system
1.4 Monitoring
Thissystemcantransmitalarms,troublesandemergencyinformation.Ifyouinitiateanalarmby
mistake,immediatelycallthemonitoringstationtopreventanunnecessaryresponse.

Notes:
lYourinstallermustenablethemonitoringfunctionbeforeitisfunctional.
lConsultwithyourinstallertodetermineifyoursystemisconfiguredwithacommunicator
delay.Acommunicatordelaypreventsareporttothemonitoringstationifthecontrol
panelisdisarmedwithin30-45secondsafteranintrusionalarmistriggered.Notethat
fire-typealarmsarenormallyreportedwithoutadelay.
lIfenabledandconfigured,youcancelanalarmafterthecommunicationdelaywiththe
alarmcancelwindow.RefertotheAlarmcancelwindowsectionformoreinformation.
lContactyourinstallertoverifythatyoursystemiscompatiblewiththeCentralStation
Receiverformatatyearlyintervals.
1.5 Cleaning and maintenance
KeepyourAlarmControllerinoptimalconditionbyfollowingalltheinstructionsthatareincluded
withinthismanualand/ormarkedontheproduct.Itistheend-user'sand/orinstaller’sresponsibility
todisposeofusedbatteriesaccordingtothewasterecoveryandrecyclingregulationsapplicableto
thelocalmarket.

lCleantheunitbylightlydustingwithaslightlymoistenedcloth.
lDonotwipethefrontcoverwithalcohol.
lDonotusewateroranyotherliquid.
lDonotuseabrasives,thinners,solventsoraerosolcleaners(spraypolish)thatmayenter
throughholesandcausedamage.
lReplacethestandbybatteryevery3-5years.

Forothersystemdevicesorsensors,consultthemanufacturer’sliteraturefortestingandmain-
tenanceinstructions.
- 4 -

Chapter 2.0 General system operation
2.0 General system operation
Yoursecuritysystemcomprisesanintegratedalarmcontrol/panelandvarioussensorsanddetectors.
Thesystemisself-contained;thecontrolpanel,integratedkeypad,andstandbybatteryareall
housedwithintheunit.

Thesecuritysystemhasseveralzonesofareaprotection.Azoneisasensorordetectorthatcom-
municateswiththepanel.Asensorinalarmisindicatedontheintegratedkeypad,wirelesskeypad,
touchscreenkeypad,andbymessagesonthemobilephoneuserapplication.
2.1 Integrated keypad
Theiotegasystemincludesacapacitivetouchintegratedkeypadwith16keys:numbers0thru9,*,
#,Fire,Auxiliary,Panicemergencykeys,andshift(uparrow).
Duringpowerup,thenumberkeysilluminateinsequenceseveraltimes.Innormaloperation,the
keypadremainsoffwhennotinuse.Whenyouwaveyourhandincloseproximitytothekeypad,the
numberkeysilluminate.
Notes:
lTheemergencykeysdonotilluminateunlessyoutaptheshiftkey.SeetheEmergency
Keyssectionformoreinformation.
lYoucanonlyusethekeypadforarming,disarming,andtheemergencykeys.Thesame
functionsareavailablewhenswitchingbetweenpartitions.
2.2 Panel indicators
TheiotegasystemincludessevenLEDstatusindicators:
lFoursingle-colorLEDs
lThreemulti-colorLEDs(red,green,amber)
- 5 -

Chapter 2.0 General system operation
1234 765


Item Description
1 PowerLED
2 ReadytoArmLED
3 ArmedLED
4 TroubleLED
5 WiFiSignalStrengthLED
6 CellularSignalStrengthLED
7 RemoteConnectionLED






Power
Status LED Indication Description
 ON(green) ACpowerisconnectedtothesystem.
Flashing(green) SystemTest
AllstatusLEDsflashatthesametime.
OFF ThereisnoACpowertothesystem.

Ready to Arm
Status LED Indication Description




ON(green) Thepartitionisreadytoarm.Therearenofireor
COalarmconditions.
Flashing(green) SystemTest
AllstatusLEDsflashatthesametime.
 InstallerWalkTest
Ready,Trouble,andArmLEDsflashatthesame
time.
OFF Thesystemisnotreadytoarm.
AfireorCOalarmconditionispresent.

- 6 -

Chapter 2.0 General system operation
Armed
Status LED Indication Description




ON(red) Thepartitionisarmed..
Flashing(red) ThepartitionisinAlarm.
Note:SilentalarmsorpanicsdonotflashtheAlarm
LED.
SystemTest
AllstatusLEDsflashatthesametime.
InstallerWalkTest
Ready,Trouble,andArmLEDsflashatthesame
time.
OFF Thepartitionisdisarmed

Trouble
Status LED Indication Description









ON(amber) Asystemtroubleispresent.
Flashing(amber)
[cadenceof500ms
On/500msOFF]
[*][2]TheTroublemenuisaccessed.
Flashing(amber)
[cadenceof250ms
ON/250msOFF/250ms
ON/750msOFF]
Thesystemisinthesecond-levelsubmenu.
Flashing(amber)
[cadenceof250ms
ON/250msOFF/250ms
ON/250msOFF/250ms
ON/750msOFF]
Thesystemisinthethird-levelsubmenu.
Flashing(amber) SystemTest
AllstatusLEDsflashatthesametime.
 InstallerWalkTest
Ready,Trouble,andArmLEDsflashatthesame
time.
OFF Systemtroublesarecleared.

WiFi Signal Strength
Status LED Indication Description




ON(green) Theradioisactivewithastrongsignalconnection.
ON(amber) Theradioisactivewithaweaksignalconnection.
ON(red) Thereisnosignal.
Flashing(green). TheradioisactiveinWiFiprotectedsetup(WPS)
modeforaccesspoint(AP)mode.
Flashing(amber) Z-Waveradioisactiveinlearnpairmode
Flashing(amber) SystemTest
AllstatusLEDsflashatthesametime.
OFF Theradioisinactiveornotconnectedtothenetwork.
- 7 -

Chapter 2.0 General system operation

Cellular Signal Strength
Status LED Indication Description



ON(green) Cellularisactivewithastrongsignalconnection.
ON(amber) Cellularisactivewithaweaksignalconnection.
ON(red) Acommunicatorisinstalledbutthereisnosignalor
connection
Flashing(amber) SystemTest
AllstatusLEDsflashatthesametime.
OFF Acommunicatorisnotinstalledornotconfigured.

Remote Connection Status
Status LED Indication Description


ON(green) Thelinkisactivewithaserver.
Flashing(red) Thelinkactivatesbutfailstocommunicatewiththe
server.
Flashing(amber) SystemTest
AllstatusLEDsflashatthesametime.
OFF Thelinkisnotyetactivewithanyserver.
Note:IftheRemoteConnectionstatusLEDflashesred,theservermaybeundergoingmain-
tenanceorexperiencingtechnicaldifficulties.Restartingthepanelmayremedytheissue.Ifthe
problempersists,contactyourinstaller.
2.3 Integrated keypad quick reference
Usethefollowingtableforquickreferenceoftheintegratedkeypadoptions:

Action Enter
Awayarm [AccessCode]
Stayarm [AccessCode]
Disarm [AccessCode]
Abortarmingsequence [AccessCode]
System troubles
Silencetroubles [Anykey]or[*][2]+[Accesscode1]
Viewtroubles [*][2]+[Accesscode1]+[Troublecode]
1ForULlistedinstallations,youmustenteryouraccesscodetosilencetroublebeepsandviewsys-
temtroubles.
2.4 Wireless LCD keypad
Theiotegasystemsupportsthefollowingkeypadmodel:
WS9LCDWFx WirelessAlphanumericLCDkeypad
- 8 -

Chapter 2.0 General system operation
2.4.1 Wireless keypad symbols
Status
LED Indication Description
Readyto
arm
ON(green) Thepartitionisreadytoarm.Therearenofireor
COalarmconditions.
Armed ON/flashing(red) Thepartitionisarmed..
Trouble ON(yellow) Asystemtroubleispresent.
Flashing Keypadlowbattery
Power ON(green) ACpowerisconnectedtothekeypad.
2.4.2 Wireless keypad quick reference
Whenusingthewirelesskeypad,theiotegasystemusesshortcutkeystoaccessoptionsorfeatures.
Additionally,itusesamenu-basednavigationsystem.Usethescrollkeystoscrollthroughthelistof
optionscontainedwithinthecurrentmenu.
Note:Yourinstallermustenableandconfiguresomefeatures.
Action Press
AwayArm for2seconds+[AccessCode1]
StayArm for2seconds+[AccessCode1]
Disarm [AccessCode]
Abortarmingsequence [AccessCode]
Bypassing - All bypass commands begin with [*][1] + [Access Code1]
Bypassindividualzones [3-digitzone#]
Common functions
TurnchimeON/OFF for2seconds
Changebrightness [*][6]+[Mastercode]+
Changecontrast [*][6]+[MasterCode]+
Viewtroubles [*][2]+[Accesscode2]+
Viewalarms [*][3]+
Buzzervolume [*][6]+[MasterCode]+
Languageselection [*][6]+[MasterCode]+
1Ifconfiguredbyyourinstaller
2ForULlistedinstallations,youmustenteryouraccesscodetosilencetroublebeepsandviewsys-
temtroubles.
- 9 -