Giesecke & Devrient ProNote 1.5 User manual

Original operating instructions
User Manual
ProNote 130
User Manual
ProNote 1.5
ProNote 1.5F
Art.-No.
Issue
523775011
03/2021

Note
The information, knowledge, and graphic material contained in this documentation are the sole property of Giesecke+Devrient Cur-
rency Technology GmbH and may not be reproduced or otherwise distributed without the prior written consent of Giesecke+Devrient
Currency Technology GmbH.
Giesecke+Devrient Currency Technology GmbH reserves the right to enforce all rights in this connection, especially in the event that
patents are granted. Provision of the documentation does not establish grounds for any claim to a license or right of use.
Trademarks
Product names, company names, and descriptions in this manual may be trademarks or registered trademarks of other companies.
Such terms in this manual are used for explanatory purposes only and no infringement on rights is intended.
Disclaimer
The specifications stated in this documentation do not represent guaranteed characteristics.
This documentation is based on the machine type ProNote 1.5/1.5F. The documentation applies for ProNote 1.5 serial numbers
PN1501000001 or higher and ProNote 1.5F serial numbers PN1551000001 or higher. Software release 1.2.
Subject to technical changes.
This product meets the safety requirements of the relevant EU directives and
complies with the EN standards as listed in the EU Declaration of Conformity.
Manufacturer Giesecke+Devrient Currency Technology GmbH
Prinzregentenstraße 159
D-81677 Munich, Germany
Tel. [phone]
Fax [phone]
http://www.gi-de.com
Technical support → Chapter B “Technical Support”, p. 143
Printed for Giesecke+Devrient Currency Technology GmbH
© 2021
Item number 523775011
Issue date 03/2021
ProNote 1.5 ProNote 1.5F User Manual 03/2021 III

IV ProNote 1.5 ProNote 1.5F User Manual 03/2021

Changes
Issue Overview
03/2021
Version Change
1 Initial release
2 Software update
Details:
●→ Section 3.3.2 “Touchscreen Display”, p. 22
Enhanced touchscreen functionality.
●→ Section 3.4 “Counting Modes”, p. 24
New counting modes, including combinations of face and orientation with emission sorting.
●→ Chapter 4 “Technical Data”, p. 31
Site and facility chapter replaced by technical data
●→ Section 6.2 “Selecting User”, p. 40
Selection of up to 4 users.
●→ Section 6.3.2 “Counting Banknotes”, p. 41
General procedure for counting banknotes and performing reconciliation.
●→ Section 6.5 “Selecting the Operating Mode”, p. 45
Selection of operating mode
●→ Section 6.9 “Viewing Deposit Details and Performing Manual Reconciliation”, p. 49
Manual reconciliation of banknotes.
●→ Section 6.10 “Performing Fitness Sorting According to ECB Specification (ProNote 1.5F)”,
p. 54
Fitness sorting according to ECB specification (ProNote 1.5F).
●→ Section 6.13 “Printing Reports”, p. 60
New deposit reports.
●→ Section 7.2 “Summary of User Menu”, p. 66
User menu extensions (e.g. print and communication settings, user settings, settings for con-
figuration mode and deposit report, network settings and serial number search list).
●→ Section 7.9 “Changing Reject Pocket Capacity”, p. 76
Reject pocket capacity selectable and retained after switching off the machine.
●→ Section 7.16 “Configuring Network Settings on ProNote 1.5/1.5F”, p. 83
New network settings, including FTP settings.
The information, knowledge, and graphic material contained in this documentation is the sole property of Giesecke+Devrient Currency Technology GmbH and may not be repro-
duced or otherwise distributed without the prior written consent of Giesecke+Devrient Currency Technology GmbH. Giesecke+Devrient Currency Technology GmbH reserves the
right to enforce all rights in this connection, especially in the event that patents are granted. Provision of the documentation does not establish grounds for any claim to a license or
right of use.
ProNote 1.5 ProNote 1.5F User Manual 03/2021 V

The information, knowledge, and graphic material contained in this documentation is the sole property of Giesecke+Devrient Currency Technology GmbH and may not be repro-
duced or otherwise distributed without the prior written consent of Giesecke+Devrient Currency Technology GmbH. Giesecke+Devrient Currency Technology GmbH reserves the
right to enforce all rights in this connection, especially in the event that patents are granted. Provision of the documentation does not establish grounds for any claim to a license or
right of use.
VI ProNote 1.5 ProNote 1.5F User Manual 03/2021

Table of Contents
Legal Notice ............................................................................... III
Changes ................................................................................... V
1 About This Manual.............................................................. 1
1.1 Overview of All Manuals for the ProNote 1.5/1.5F System Operating Instructions.... 1
1.2 Target Group of this Manual....................................................... 2
1.3 Content and Structure of This Manual............................................. 2
1.4 Conventions Used in this Manual.................................................. 3
1.4.1 General Document Conventions.................................................. 3
1.4.2 Document Conventions for Procedures (Instructions)............................... 5
1.4.3 Figures Used..................................................................... 7
2 Safety........................................................................... 9
2.1 Safety Information Symbols....................................................... 9
2.2 Symbols Used to Identify Specific Hazards ....................................... 10
2.3 Safety Information............................................................... 10
2.3.1 Proper Use..................................................................... 10
2.3.2 Prohibition of Unauthorized Modifications or Changes ............................ 11
2.3.3 Circumstances Under Which the Product May Not Be Operated .................. 11
2.3.4 Safety Information to Protect Personnel .......................................... 11
2.3.5 Safety Information for Software.................................................. 12
2.3.6 Electromagnetic Compatibility ................................................... 12
2.3.7 Information on Special Dangers for the Operator.................................. 12
3 Overview of ProNote 1.5/1.5F.................................................. 15
3.1 General Information on ProNote 1.5/1.5F......................................... 15
3.1.1 Product Variants................................................................ 16
3.1.2 General Usage Information...................................................... 16
3.2 Front and Rear View of ProNote 1.5/1.5F......................................... 17
3.2.1 Front View...................................................................... 17
3.2.2 Rear View...................................................................... 18
3.3 Control Panel................................................................... 20
3.3.1 Keys of the Control Panel........................................................ 20
3.3.2 Touchscreen Display............................................................ 22
3.4 Counting Modes................................................................. 24
3.5 Preparing Banknotes............................................................ 27
4 Technical Data................................................................. 31
Table of Contents
The information, knowledge, and graphic material contained in this documentation is the sole property of Giesecke+Devrient Currency Technology GmbH and may not be repro-
duced or otherwise distributed without the prior written consent of Giesecke+Devrient Currency Technology GmbH. Giesecke+Devrient Currency Technology GmbH reserves the
right to enforce all rights in this connection, especially in the event that patents are granted. Provision of the documentation does not establish grounds for any claim to a license or
right of use.
ProNote 1.5 ProNote 1.5F User Manual 03/2021 VII

5 Installation..................................................................... 33
5.1 Transport....................................................................... 33
5.1.1 Transport Inside Buildings....................................................... 33
5.1.2 Transport Outside of Buildings................................................... 34
5.2 Unpacking...................................................................... 34
5.3 Installing and Connecting........................................................ 36
5.4 Disposal ........................................................................ 37
6 Operation...................................................................... 39
6.1 Switching the Machine On and Off............................................... 39
6.2 Selecting User.................................................................. 40
6.3 Counting and Sorting Banknotes................................................. 40
6.3.1 Suggestions for Good Banknote Feeding......................................... 40
6.3.2 Counting Banknotes............................................................. 41
6.4 Selecting the Currency.......................................................... 44
6.5 Selecting the Operating Mode................................................... 45
6.6 Adding Counting Results........................................................ 46
6.7 Enabling and Disabling Batch Counting.......................................... 47
6.8 Reducing Noise and Counting Speed............................................ 48
6.9 Viewing Deposit Details and Performing Manual Reconciliation.................... 49
6.10 Performing Fitness Sorting According to ECB Specification (ProNote 1.5F)........ 54
6.11 Displaying Reject Details........................................................ 59
6.12 Starting Counting and Clearing.................................................. 60
6.13 Printing Reports................................................................. 60
6.14 Working with the SN Search List................................................. 62
7 User Menu..................................................................... 65
7.1 How to Access the User Menu................................................... 65
7.2 Summary of User Menu......................................................... 66
7.3 Setting Print & Communication................................................... 69
7.4 Setting Function of User-Defined Keys........................................... 70
7.5 Saving User Settings............................................................ 71
7.6 Selecting Format for Date and Time.............................................. 72
7.7 Setting the Speed............................................................... 74
7.8 Enabling and Disabling Serial Number Recording................................. 75
7.9 Changing Reject Pocket Capacity................................................ 76
7.10 Displaying Version (System Information)......................................... 78
7.11 Setting Alarm Beep.............................................................. 78
7.12 Setting cc Talk.................................................................. 79
7.13 Configuring the Mode............................................................ 80
Table of Contents
The information, knowledge, and graphic material contained in this documentation is the sole property of Giesecke+Devrient Currency Technology GmbH and may not be repro-
duced or otherwise distributed without the prior written consent of Giesecke+Devrient Currency Technology GmbH. Giesecke+Devrient Currency Technology GmbH reserves the
right to enforce all rights in this connection, especially in the event that patents are granted. Provision of the documentation does not establish grounds for any claim to a license or
right of use.
VIII ProNote 1.5 ProNote 1.5F User Manual 03/2021

7.14 Configure XML Report........................................................... 82
7.15 Changing Language of User Interface............................................ 83
7.16 Configuring Network Settings on ProNote 1.5/1.5F................................ 83
7.17 Displaying Network Status....................................................... 87
7.18 Refusing Paper Notes........................................................... 87
7.19 Setting Menu Button Delay...................................................... 88
7.20 Enabling ADD Function.......................................................... 89
7.21 Displaying Statistics (FIT/UNFIT)................................................. 90
7.22 Setting Batch Setup............................................................. 91
7.23 Setting Auto/Manual Feeding.................................................... 92
7.24 Resetting Parameters to Factory Setting......................................... 93
7.25 Setting Station ID............................................................... 94
7.26 Using the SN Search List........................................................ 95
8 Maintenance................................................................... 97
8.1 Opening and Closing the Lower Transport Section................................ 97
8.2 Opening and Closing the Upper Transport Section................................ 97
8.3 Cleaning the Banknote Processing Machine...................................... 98
8.3.1 Cleaning Aids................................................................... 99
8.3.2 Cleaning the Cover.............................................................. 99
8.3.3 Cleaning the Upper Transport Section.......................................... 101
8.3.4 Cleaning the Lower Transport Section.......................................... 104
8.4 Adjusting the Feed Gap........................................................ 107
9 Clearing a Banknote Jam..................................................... 109
9.1 Clearing the Jam in the Upper Transport Section................................ 109
9.2 Clearing the Jam in the Lower Transport Section................................ 109
Appendix ................................................................................ 111
A Error Messages............................................................... 111
A.1 Errors During Counting......................................................... 111
A.1.1 Back Drawer Open Error........................................................ 111
A.1.2 Bat Full Error................................................................... 112
A.1.3 Check Stacker Error............................................................ 112
A.1.4 Composed Error............................................................... 113
A.1.5 Count Error.................................................................... 114
A.1.6 Cover Open Error.............................................................. 115
A.1.7 Diff and SN Error............................................................... 116
A.1.8 Double or Chained Error........................................................ 116
A.1.9 Half Error...................................................................... 117
Table of Contents
The information, knowledge, and graphic material contained in this documentation is the sole property of Giesecke+Devrient Currency Technology GmbH and may not be repro-
duced or otherwise distributed without the prior written consent of Giesecke+Devrient Currency Technology GmbH. Giesecke+Devrient Currency Technology GmbH reserves the
right to enforce all rights in this connection, especially in the event that patents are granted. Provision of the documentation does not establish grounds for any claim to a license or
right of use.
ProNote 1.5 ProNote 1.5F User Manual 03/2021 IX

A.1.10 Image Error.................................................................... 118
A.1.11 IR Error........................................................................ 118
A.1.12 Jam Error...................................................................... 119
A.1.13 Length Error................................................................... 119
A.1.14 Mainloop Broken Error......................................................... 120
A.1.15 MG Error...................................................................... 121
A.1.16 Old Ver, SN, Face, Orient, Ver or Deno Error.................................... 121
A.1.17 Rejector Full Error............................................................. 122
A.1.18 Slant Error..................................................................... 123
A.1.19 Soiling, Stains, etc. Error....................................................... 123
A.1.20 Stacker Full Error.............................................................. 124
A.1.21 Thick Error..................................................................... 125
A.1.22 TIME 2 Error................................................................... 125
A.1.23 UV Error....................................................................... 126
A.1.24 Width Error.................................................................... 127
A.2 Faults During Selftest.......................................................... 127
A.2.1 AD Fault....................................................................... 127
A.2.2 Auto Adjust IR Fault............................................................ 128
A.2.3 Brake Fault.................................................................... 129
A.2.4 CIS#1 to CIS#7 Fault........................................................... 129
A.2.5 Clean IR Sensor A Fault........................................................ 130
A.2.6 Clean IR Sensor BX Fault...................................................... 130
A.2.7 Clean IR Sensor C Fault....................................................... 131
A.2.8 Diverter#1 to Diverter#4 Fault.................................................. 132
A.2.9 Feeding Fault.................................................................. 132
A.2.10 Left BackIR Fault.............................................................. 133
A.2.11 Left or Right Counting Fault.................................................... 134
A.2.12 Left or Right CIS IR Fault....................................................... 134
A.2.13 MG#1 to MG#3 Fault........................................................... 135
A.2.14 MG#4 to MG#5 Fault........................................................... 136
A.2.15 MG#6 to MG#9 Fault........................................................... 136
A.2.16 MG#10 to MG#15 Fault........................................................ 137
A.2.17 MID-MG or MID-MT Fault...................................................... 137
A.2.18 Please Clean Left Counting Sensor Fault....................................... 138
A.2.19 Please Clean Right Counting Sensor Fault...................................... 138
A.2.20 Receiving Fault................................................................ 139
A.2.21 Rejector Fault.................................................................. 140
A.2.22 Right BackIR Fault............................................................. 140
A.2.23 Rotate Speed Fault............................................................ 141
Table of Contents
The information, knowledge, and graphic material contained in this documentation is the sole property of Giesecke+Devrient Currency Technology GmbH and may not be repro-
duced or otherwise distributed without the prior written consent of Giesecke+Devrient Currency Technology GmbH. Giesecke+Devrient Currency Technology GmbH reserves the
right to enforce all rights in this connection, especially in the event that patents are granted. Provision of the documentation does not establish grounds for any claim to a license or
right of use.
XProNote 1.5 ProNote 1.5F User Manual 03/2021