GILBARCO VEEDER-ROOT M13940K Series User manual

MDE-5386D Hybrid Card Reader S (HCRS) Kit (M13940KXXX) Installation Instructions (Canada) · June 2020 Page 1
Introduction
Purpose
This manual provides instructions to install the Hybrid Card Reader S (HCRS) Kit
(M13940KXXX) in Gilbarco®dispensers for Canada and outside the United States. This card
reader will read magnetic stripe and chip-and-PIN payment cards. It is Payment Card Industry
(PCI) 2.0 compliant.
The HCRS Kit is used for Encore®300/500/S E-CIM™, The Advantage®Series, and Husky®
Outdoor Payment Terminal (OPT) units.
Table of Contents
Topic Page
Introduction 1
Important Safety Information 6
Installing HCRS Kit in Encore 300/500 Units 8
Installing HCRS Kit in Encore S E-CIM Units 14
Installing the HCRS Kit in The Advantage Series Units 21
Installing HCRS Kit in Husky OPT Units 31
Appendix A: Configuring/Activating FlexPay EMV CRIND Keypad 36
Appendix B: HCRS Card Reader LED Matrix 40
Appendix C: Troubleshooting HCRS 41
Required Tools and Materials
The following tools and materials are required to install the HCRS Kit in Gilbarco dispensers:
• Nut Drivers, 1/4-inch and 5/16-inch
Note: Use magnetic nut drivers for convenience.
• Phillips®and Flat-blade Screwdrivers
• 1/4-inch Ratchet/Socket Set
• Static Guard Wrist Strap
• Diagonal Cutters
• Putty Knife (to remove the old gasket)
• Isopropyl Alcohol (to clean the surface of thedispenser after the gasket is removed, if
required)
• Dismount Sensor Clamp (M14601B001)
• 5/32-inch or 3/8-inch Allen®Wrench Set
• Torque Wrench (1/4-inch, T15 Torx)
MDE-5386D
Hybrid Card Reader S (HCRS) Kit (M13940KXXX)
Installation Instructions (Canada)
June 2020

Page 2 MDE-5386D Hybrid Card Reader S (HCRS) Kit (M13940KXXX) Installation Instructions (Canada) · June 2020
Introduction
Parts List
The following table lists the parts included in the HCRS Kits (M13940KXXX):
Item Description Part Number
Universal
Kit
(K001)
Qty
ECIM/E300/
E500
(K002)
Qty
The
Advantage
(K003)
Qty
1Card Reader, Sankyo HCR2, No Heater,
Production S/W
M13940B001 111
2Bracket, Card Reader (for Encore 300/500/S/
E-CIM)
M13674B001 1 1 -
3Bracket, Card Reader (for Husky OPT) M13383B001 1 - -
4Bracket, Card Reader (for The Advantage
Series)
M13378B001 1 - -
5Bracket, Serial Interface PCB (SIP) Support M17116A001 1 - 1
6Bracket, SIP Printed Circuit Board (PCB)
Cover*
M17118B001 1 - 1
7Sankyo HCR Kit Installation Instructions
Canada
MDE-5386 111
8Screw Sel Tp Hex Hd 6-20x .38 Stl Zn Pl Q11677-24 646
9Screw Sems Ph Phil M4 X 8-mm Stl Zn Pl Q12845-57 2 - 2
10 Standoff, Suprt Ckt Bd Locking Q10651-03 4 - 4
11 Standoff, Suprt Ckt Bd .375 Lg Plastic Q10651-46 2 - 2
12 M3.5 Screw, Torx Head. 10 Long M14757B001 444
13 Cable, Ground M14084A001 111
14 Gasket, Card Reader, Universal M13127B006 111
15 Screw, Metric M5 X 10 Thread Former,
Comments
M00417B101 111
16 Nut, Metric, Flange M00414B005 4 - -
17 Card, Cardreader Cleaner (Single), 
W/ Miracle Magic
M16086A001 1 1 -
18 Screw Sel TP Hex HD 6-20X .50 Stl Zn Pl Q11677-26 4 4 -
19 Cable, Magtek®HCR 2.0 EMV M07702A023 1 1 -
20 Cable Mount, Adhesive Releasable (.37) Tel
Gray
Q13558-04 3 3 -
21 Cable (COM 2 to CN3) and (COM 4 to CN2) M07948A004 - - 2
22 COM 5-6-7 to J108 M07946A004 - - 1
23 Encore Scanner Blank HCR2 End 7000 ENE1801G001 1 1 -
24 Encore Scanner Blank HCR2 End 7001 ENE1801G002 1 1 -
Notes: 1) One kit is for one side. Order two kits for two sides.
2) The universal kit contains three card reader mounting brackets for different unit
types. When installing the card reader, ensure that you use the correct mounting
bracket.

MDE-5386D Hybrid Card Reader S (HCRS) Kit (M13940KXXX) Installation Instructions (Canada) · June 2020 Page 3
Introduction
Other Required Kits
The following table describes the kits required to install the HCRS for different dispenser
types:
HCRS Kit
(M13940KXXX)
GCM Kit (refer to
“GCM Kit
Installation”)
To replace a Tribrid Card Reader (TCR) that has contactless smart
card installed X X
To replace a TCR that does not have contactless smart card installed X -
GCM Kit Installation
Dispenser Type GCM Kit Door Required?
The Advantage Series - Narrow Frame M12024K012 No
The Advantage Series - Wide Frame M12024K002 T20415-GX
Encore 300/500 M12025K002 N/A
E-CIM M12027K002 N/A
Husky OPT M12029K002 N/A
Note: For installing the GCM Kit, refer to “Related Documents” on page 4.
Loading the Latest SPOT Software
Note: Before loading software, inform the manager that power to the dispenser will be
removed.
To upgrade the Secure Payment Outdoor Terminal (SPOT) software to the latest available
version, proceed as follows:
1Remove the CRIND®two-wire or CAT5 from the SPOT. For specific software instructions,
refer to MDE-4771 Encore S Enhanced FlexPay™CRIND Start-up/Service Manual or

MDE-5062 FlexPay Maintenance Tool for FlexPay/SPOT CRIND System.
Note: In the case of certain third-party Point of Sale (POS) systems, the CRIND two-wire may
be connected. Confirm the correct setup when using a third-party POS system.
2Restore power to the unit.
3Connect the Ethernet®cable to the laptop and Ethernet port on the SPOT.
Note: If a cable is present, disconnect the cable from the SPOT and reconnect after the
software upgrade is complete.
4Download the appropriate software to the SPOT.
Note: For more information, refer to “Important Software Information” on page 4.
5When installing new software, the CRIND device coldstarts automatically. If you are
troubleshooting an existing HCRS, purging the persistent memory after a download may help
eliminate any unexpected issues.
Note: If the latest SPOT software is already installed, then proceed to step 8.
6Reprogram the CRIND ID and CRIND Mode.
7Enable the required options (for example, TRIND, contactless, and so on).

Page 4 MDE-5386D Hybrid Card Reader S (HCRS) Kit (M13940KXXX) Installation Instructions (Canada) · June 2020
Introduction
8Warmstart the dispenser. Allow the POS to download the SPOT software application. After the
download is complete, ensure that all graphics on the display are correct.
Upgrading the SPOT software to the latest available version is now complete.
Important Software Information
When installing an HCRS, upgrade the software before removing the old card reader
and installing the new card reader. The CRIND/SPOT software for that side must be
upgraded to the latest manufacturing release (minimum version for HCRS functionality is
5X.7.21 or later for PCI 1.3 installations or 6X.7.21 or later for PCI 2 installations.).
IMPORTANT INFORMATION
Follow any TRP bulletins or Gilbarco directive to use a version of software approved more
recently. If the software version is less than the required minimum, it is possible that the
HCRS will not function as designed. You can obtain the software by connecting to the
Gilbarco extranet and downloading it from the Gilbarco Laptop Tool. You must be a
Gilbarco-certified technician to have access to the Gilbarco extranet and Gilbarco Laptop
Tool.
Software is loaded on the SPOT with the FlexPay Maintenance Tool.
Comply with the following software minimum requirements and supported configurations:
• Any side with an HCRS must have a minimum of 50.7.21 for PCI 1.3 or 6X.7.21 for PCI 2
installations (Verify with the customer for appropriate approved version.).
• PCI 1.3 units can have an HCRS on one side and a TCR on the other side.
• PCI 2 units can have an HCRS on one side and a HCR2 on the other side.
• If one side of the dispenser is upgraded to 50.7.21 or later to support the HCRS upgrade,
then the other side can continue at its current version to support the TCR/HCR2. In other
words, you can replace a TCR with an HCRS and only upgrade the HCRS side to 50.7.21
or later. The HCR2 side can remain at 50.7.13. The TCR side can remain at 50.1.12.
Note: 50.7.21 is backward compatible to TCR/HCR2 and 6X.7.21 is backward compatible to
HCR2. You can upgrade the software on both sides while only replacing the hardware
on one side, if needed.
Related Documents
Document
Number Title GOLDSM Library
MDE-3804 Encore and Eclipse®Start-up/Service Manual • Encore and Eclipse
• Service Manual
MDE-4771 Encore S Enhanced FlexPay EMV®CRIND Start-up/Service Manual • Encore and Eclipse
•FlexPayEMV
MDE-4778 Outdoor Payment Terminal - Model FPCA Installation and Service Manual FlexPay EMV
MDE-5165 Card Reader Door Boss Repair Kit (M07450K999) Installation Instructions • Encore and Eclipse
• Kit Selection

MDE-5386D Hybrid Card Reader S (HCRS) Kit (M13940KXXX) Installation Instructions (Canada) · June 2020 Page 5
Introduction
Abbreviations and Acronyms
Term Description
CFR Code of Federal Regulations
CPR Cardiopulmonary Resuscitation
CRIND Card Reader in Dispenser
DEF Diesel Exhaust Fluid
E-CIM Enhanced Customer Interface Module
EMV Europay®, MasterCard®, and Visa®
ESD Electrostatic Discharge
FCC Federal Communications Commission
FPCA Forward Power Controller Assembly
GCM Global Contactless Module
GOLD Gilbarco Online Documentation
HCR Hybrid Card Reader
LED Light Emitting Diode
LOTO Lockout/Tagout
MCU Microcontroller Unit
NEC®National Electrical Code
NFPA 70®National Fire Protection Association
OPT Outdoor Payment Terminal
OSHA Occupational Safety and Health Administration
PCB Printed Circuit Board
PCBA Printed Circuit Board Assembly
PCI Payment Card Industry
POS Point of Sale
PPN Product Part Number
SIP Serial Interface PCB
SPOT Secure Payment Outdoor Terminal
STP Submersible Turbine Pump
TAC Technical Assistance Center
TCR Tribrid Card Reader
TRIND®Transmitter/Receiver in Dispenser

Page 6 MDE-5386D Hybrid Card Reader S (HCRS) Kit (M13940KXXX) Installation Instructions (Canada) · June 2020
Important Safety Information
Important Safety Information
Notes: 1) Save this Important Safety Information section in a
readily accessible location.
2) Although DEF is non-flammable, Diesel is flammable.
Therefore, for DEF cabinets that are attached to
Diesel dispensers, follow all the notes in this section
that pertain to flammable fuels.
This section introduces the hazards and safety precautions
associated with installing, inspecting, maintaining, or servicing
this product. Before performing any task on this product, read this
safety information and the applicable sections in this manual,
where additional hazards and safety precautions for your task will
be found. Fire, explosion, electrical shock, or pressure release
could occur and cause death or serious injury, if these safe
service procedures are not followed.
Preliminary Precautions
You are working in a potentially dangerous environment of
flammable fuels, vapors, and high voltage or pressures. Only
trained or authorized individuals knowledgeable in the related
procedures should install, inspect, maintain, or service this
equipment.
Emergency Total Electrical Shut-Off
The first and most important information you must know is how to
stop all fuel flow to the pump/dispenser and island. Locate the
switch or circuit breakers that shut off all power to all fueling
equipment, dispensing devices, and Submerged Turbine Pumps
(STPs).
Total Electrical Shut-Off Before Access
Any procedure that requires access to electrical components or
the electronics of the dispenser requires total electrical shut off of
that unit. Understand the function and location of this switch or
circuit breaker before inspecting, installing, maintaining, or
servicing Gilbarco equipment.
Evacuating, Barricading, and Shutting Off
Any procedure that requires access to the pump/dispenser or
STPs requires the following actions:
• An evacuation of all unauthorized persons and vehicles from
the work area
• Use of safety tape, cones, or barricades at the affected
unit(s)
• A total electrical shut-off of the affected unit(s)
Read the Manual
Read, understand, and follow this manual and any other labels or
related materials supplied with this equipment. If you do not
understand a procedure, call the Gilbarco Technical Assistance
Center (TAC) at 1-800-743-7501. It is imperative to your safety
and the safety of others to understand the procedures before
beginning work.
Follow the Regulations
Applicable information is available in National Fire Protection
Association (NFPA) 30A; Code for Motor Fuel Dispensing
Facilities and Repair Garages, NFPA 70; National Electrical Code
(NEC), Occupational Safety and Health Administration (OSHA)
regulations and federal, state, and local codes. All these
regulations must be followed. Failure to install, inspect, maintain,
or service this equipment in accordance with these codes,
regulations, and standards may lead to legal citations with
penalties or affect the safe use and operation of the equipment.
Replacement Parts
Use only genuine Gilbarco replacement parts and retrofit kits on
your pump/dispenser. Using parts other than genuine Gilbarco
replacement parts could create a safety hazard and violate local
regulations.
Federal Communications Commission (FCC) Warning
This equipment has been tested and found to comply with the
limits for a Class A digital device pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is
operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy, and if
not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause
harmful interference in which case the user will be required to
correct the interference at his own expense. Changes or
modifications not expressly approved by the manufacturer could
void the user’s authority to operate this equipment.
Safety Symbols and Warning Words
This section provides important information about warning
symbols and boxes.
Alert Symbol
This safety alert symbol is used in this manual and on
warning labels to alert you to a precaution which must be
followed to prevent potential personal safety hazards. Obey
safety directives that follow this symbol to avoid possible injury or
death.
Signal Words
These signal words used in this manual and on warning labels
tell you the seriousness of particular safety hazards. The
precautions below must be followed to prevent death, injury, or
damage to the equipment:
DANGER:Alerts you to a hazard or unsafe practice
which will result in death or serious injury.
WARNING: Alerts you to a hazard or unsafe practice that
could result in death or serious injury.
CAUTION with Alert symbol: Designates a hazard or
unsafe practice which may result in minor injury.
CAUTION without Alert symbol: Designates a hazard or
unsafe practice which may result in property or
equipment damage.
Working With Fuels and Electrical Energy
Prevent Explosions and Fires
Fuels and their vapors will explode or burn, if ignited. Spilled or
leaking fuels cause vapors. Even filling customer tanks will cause
potentially dangerous vapors in the vicinity of the dispenser or
island.
DEF is non-flammable. Therefore, explosion and fire safety
warnings do not apply to DEF lines.
The EMERGENCY STOP, ALL STOP, and PUMP
STOP buttons at the cashier’s station WILL NOT
shut off electrical power to the pump/dispenser. This
means that even if you activate these stops, fuel
may continue to flow uncontrolled.
You must use the TOTAL ELECTRICAL SHUT-OFF
in the case of an emergency and not the console’s
ALL STOP and PUMP STOP or similar keys.
!
WARNING
!
!
!
!

MDE-5386D Hybrid Card Reader S (HCRS) Kit (M13940KXXX) Installation Instructions (Canada) · June 2020 Page 7
Important Safety Information
No Open Fire
Open flames from matches, lighters, welding torches,
or other sources can ignite fuels and their vapors.
No Sparks - No Smoking
Sparks from starting vehicles, starting, or using power tools,
burning cigarettes, cigars, or pipes can also ignite fuels and
their vapors. Static electricity, including an electrostatic charge
on your body, can cause a spark sufficient to ignite fuel vapors.
Every time you get out of a vehicle, touch the metal of your
vehicle, to discharge any electrostatic charge before you
approach the dispenser island.
Working Alone
It is highly recommended that someone who is capable of
rendering first aid be present during servicing. Familiarize
yourself with Cardiopulmonary Resuscitation (CPR) methods, if
you work with or around high voltages. This information is
available from the American Red Cross. Always advise the
station personnel about where you will be working, and caution
them not to activate power while you are working on the
equipment. Use the OSHA Lockout/Tagout procedures. If you
are not familiar with this requirement, refer to this information in
the service manual and OSHA documentation.
Working With Electricity Safely
Ensure that you use safe and established practices in working
with electrical devices. Poorly wired devices may cause a fire,
explosion, or electrical shock. Ensure that grounding
connections are properly made. Take care that sealing devices
and compounds are in place. Ensure that you do not pinch
wires when replacing covers. Follow OSHA Lockout/Tagout
requirements. Station employees and service contractors need
to understand and comply with this program completely to
ensure safety while the equipment is down.
Hazardous Materials
Some materials present inside electronic enclosures may
present a health hazard if not handled correctly. Ensure that
you clean hands after handling equipment. Do not place any
equipment in the mouth.
In an Emergency
Inform Emergency Personnel
Compile the following information and inform emergency
personnel:
• Location of accident (for example, address, front/back of
building, and so on)
• Nature of accident (for example, possible heart attack, run
over by car, burns, and so on)
• Age of victim (for example, baby, teenager, middle-age,
elderly)
• Whether or not victim has received first aid (for example,
stopped bleeding by pressure, and so on)
• Whether or not a victim has vomited (for example, if
swallowed or inhaled something, and so on)
IMPORTANT: Oxygen may be needed at scene if gasoline has
been ingested or inhaled. Seek medical advice immediately.
Lockout/Tagout
Lockout/Tagout covers servicing and maintenance of machines
and equipment in which the unexpected energization or 
start-up of the machine(s) or equipment or release of stored
energy could cause injury to employees or personnel. 
Lockout/Tagout applies to all mechanical, hydraulic, chemical,
or other energy, but does not cover electrical hazards. 
Subpart S of 29 CFR Part 1910 - Electrical Hazards, 29 CFR
Part 1910.333 contains specific Lockout/Tagout provision for
electrical hazards.
The pump/dispenser contains a chemical known to the
State of California to cause cancer.
WARNING
!
Gilbarco Veeder-Root encourages the recycling of
our products. Some products contain electronics,
batteries, or other materials that may require special
management practices depending on your location.
Please refer to your local, state, or country
regulations for these requirements.
The pump/dispenser contains a chemical known to the
State of California to cause birth defects or other
reproductive harm.
WARNING
!
Gasoline/DEF ingested may cause
unconsciousness and burns to internal organs.
Do not induce vomiting. Keep airway open.
Oxygen may be needed at scene. Seek medical
advice immediately.
WARNING
!
DEF generates ammonia gas at higher temperatures.
When opening enclosed panels, allow the unit to air out to
avoid breathing vapors.
If respiratory difficulties develop, move victim away from
source of exposure and into fresh air. If symptoms persist,
seek medical attention.
WARNING
!
Gasoline inhaled may cause unconsciousness
and burns to lips, mouth, and lungs. Keep airway
open. Seek medical advice immediately.
WARNING
!
Gasoline/DEF spilled in eyes may cause burns to
eye tissue. Irrigate eyes with water for
approximately 15 minutes. Seek medical advice
immediately.
WARNING
!
Gasoline/DEF spilled on skin may cause burns.
Wash area thoroughly with clear water.
Seek medical advice immediately.
WARNING
!
DEF is mildly corrosive. Avoid contact with eyes, skin, and
clothing. Ensure that eyewash stations and safety
showers are close to the work location. Seek medical
advice/recommended treatment if DEF spills into eyes.
WARNING
!

Page 8 MDE-5386D Hybrid Card Reader S (HCRS) Kit (M13940KXXX) Installation Instructions (Canada) · June 2020
Installing HCRS Kit in Encore 300/500 Units
Installing HCRS Kit in Encore 300/500 Units
Before you begin, read and understand all safety information found in MDE-3804 Encore and
Eclipse Start-up/Service Manual.
1Inform the manager that the power must be removed to the dispenser.
2Block off the unit from customers.
3Upgrade software per the “Loading the Latest SPOT Software” on page 3.
4
Failure to turn off the unit during the installation of the kit may cause injury or bodily harm
from electrical shock. Ensure that all power to the unit is switched off before opening the
door to the unit and during installation of the kit.
WARNING
A properly grounded Electrostatic Discharge (ESD) wrist strap must be worn while
servicing any electronic devices or components. Failure to use electrostatic
precautions may damage electronic components and void warranty.
CAUTION
Remove all power supplied to the unit at the breaker located in the building. Follow OSHA
lockout/tagout procedures.
Removing Existing Card Reader
To remove the existing card reader (TCR or HCR), proceed as follows:
Note: Read all instructions before beginning and observe all safety precautions.
1Locate the main door, insert the main door key, and open the door.
2Repeat step 1for side B of the unit.
3Disconnect and completely remove the cable harness from the existing card reader.
Note: Unused cables left connected can cause noise issues in a unit.
4Remove the card reader ground cable, if applicable and discard.
5Remove the screw on the activation switch if a TCR is being removed.

MDE-5386D Hybrid Card Reader S (HCRS) Kit (M13940KXXX) Installation Instructions (Canada) · June 2020 Page 9
Installing HCRS Kit in Encore 300/500 Units
6Remove the four hexagonal-head screws that secure the card reader bracket and card reader to
the option door using a 1/4-inch nut driver or ratchet and socket. Remove and discard the card
reader and card reader bracket. Follow proper practices for discarding the old reader.
Figure 1: Top View of TCR
Screws on the Card Reader Bracket
ESD Ground Cable
Data/Power Cable Connection
Card Reader (TCR)
Card Reader Bracket
7Carefully remove the old card reader gasket from the option door. Use a putty knife, if
required.
8Ensure that the door surface where the card reader is installed is smooth and free of debris.
Installing the HCRS (M13940BXXX)
To install the HCRS in Encore 300/500 units, proceed as follows:
A properly grounded ESD wrist strap must be worn while servicing any electronic
devices or components. Failure to use electrostatic precautions may damage
electronic components and void warranty.
CAUTION
1Obtain the HCRS, card reader bracket, and gasket (see Figure 4 on page 11) from the kit.
Note: Do not remove the foam block from the connector on the card reader until after
installation is complete. This is to protect the connector pins from damage during
installation.

Page 10 MDE-5386D Hybrid Card Reader S (HCRS) Kit (M13940KXXX) Installation Instructions (Canada) · June 2020
Installing HCRS Kit in Encore 300/500 Units
2Inspect the bosses on the door before installing the card reader. If the door has stripped bosses,
it is required to replace the CIM door (see Figure 2).
Figure 2: Examples of Good and Stripped Bosses
(i)
(ii)
Good Boss
Stripped Boss
3Place the non-adhesive gasket over the front of the card reader and ensure that the gasket is
seated on the flange and covers the dismount buttons as shown in Figure 3.
Note: Installing this non-adhesive gasket is different from previous gasket installation. It is
laid over the card reader snout first, and then the card reader is inserted into the card
reader opening on the door. In this application, the card reader becomes your insertion
tool.
Figure 3: HCRS in Encore 300/500 Units
(i)
Front View
(ii)
Side View Gasket Card Reader

MDE-5386D Hybrid Card Reader S (HCRS) Kit (M13940KXXX) Installation Instructions (Canada) · June 2020 Page 11
Installing HCRS Kit in Encore 300/500 Units
4From the rear of the main door, position the HCRS and then the card reader bracket on the
door so that the opening on the bracket is positioned at the top. Loosely secure the card reader
bracket and HCRS to the main door using the four Q11677-24 (or M14757B001 for threaded
insert doors) Screws provided in the kit.
Note: When installing the card reader bracket onto the HCRS, the lip on the bottom of the
card reader bracket must face toward you (toward the data/power connector).
Figure 4: HCRS Mounted on Encore 300/500 Units
P206 Connector on the SIP board.
Cable from the HCRS is connected
here.
HCRS Connector on the HCRS. HCRS cable is connected to the SPOT,
SIP, and door node or display board.
SPOT Display Unit
Cable from the HCRS is
connected to the card
reader port on the
SPOT
Card Reader Bracket
Notes: 1) The image shown is sample only. SIP may be located in different location.
2) Ensure that the card reader cable is installed onto the card reader before mounting the card reader to the dispenser.

Page 12 MDE-5386D Hybrid Card Reader S (HCRS) Kit (M13940KXXX) Installation Instructions (Canada) · June 2020
Installing HCRS Kit in Encore 300/500 Units
5Align the HCRS and card reader bracket. Securely tighten the four mounting screws in stages
in a diagonal pattern with a torque wrench driver to ensure correct seating of the card reader.
Do not overtighten the screws. Overtightening of the screws can strip or break the card reader
bosses.
The following are the torque settings for the different door types:
• Non-threaded insert doors: 18 +/- 2 inch-lbs
• Threaded insert doors: 12 inch-lbs
6Check the gasket from outside of the door to ensure no gasket material is visible around the
card reader bezel.
7Remove the protective foam block and with power off, connect the 7-pin Power/Data Cable
(M07702A023) to the 7-pin power/data connector on the HCRS.
Notes: 1) Orient the connector as shown in Figure 4 on page 11.
2) The HCRS is equipped with a chassis ground connection that must be connected to
the chassis. The HCRS will be shipped with the ground connected to the card reader.
The other end must be adhered to the chassis.
3) If a Global Contactless Module (GCM) is installed, ensure there are no unit ground
wires running across the back of the GCM. This will help prevent any noise
interference.
8Connect the card reader cable to the card reader port on the SPOT display and P206 on the SIP
board (see Figure 4 on page 11).
The connection between the money/volume display is NOT MADE for Encore 300. If this is
an Encore 300 unit, skip to step 11 on page 13.
9For Encore 500 with Door Node 3 (M04326), Door Node 4 (M05835), or Door Node 5
(M12605), an Extension Cable (M07974A005) is required for the Cable (M07702A023) to
reach the door node.
a Locate the Cable (M07702A023) on the door.
b Connect the P2125A on Cable (M07974A005) to the J2125 on Cable (M07702A023).
c Connect the J2125 on Cable (M07974A005) to the P2125 on the door node.
Note: P2125A on the Cable (M07702A023) remains available for other connections.
Figure 5: Connecting Cables for Encore 500
JHCR
P2125A
J2125
J2125
J206
P2125A
Ferrite
Connects to
SIP
M07974A005
Cable
Connects to
P2125 on
Door Node
Card Reader Cable
(M07702A023)
Card
Reader
Available
Connects
to HCRS
Connects to
EMV CRIND

MDE-5386D Hybrid Card Reader S (HCRS) Kit (M13940KXXX) Installation Instructions (Canada) · June 2020 Page 13
Installing HCRS Kit in Encore 300/500 Units
10 Connect the ground cable from the card reader to the chassis using the M00417B101 Screw
provided in the kit.
Figure 6: Connecting Ground Cable to Chassis
Ground Cable
U-channel
11 Ensure that the power/data cables are secured to the unit with sufficient slack to prevent cable
pull and pinching when opening/closing the door.
12 Proceed to “Completing Installation”.
Completing Installation
To complete the installation, proceed as follows:
1Dress the cables neatly. Inspect the work performed (for example, ensure that there are no
pinched wires and the cables are routed securely).
2
Cable routing is critical. It is very important to route and dress the cables properly.
Exercise care in routing the cables, keeping in mind that the door(s) opens and closes
for service. The cables must be dressed neatly. Ensure that there is no interference after
the cables are connected and routed.
IMPORTANT INFORMATION
Ensure that the cables are not stretched when the door is opened.
3Close and secure the main doors using the main door lock. Reinstall and lock the lower panel
door.
4Ensure that the HCRS is activated before using. For more information, refer to “Appendix A:
Configuring/Activating FlexPay EMV CRIND Keypad” on page 36.
5Run a debit or credit sale to verify the proper operation of the card reader.
Installing the HCRS Kit in Encore 300/500 units is now complete.

Page 14 MDE-5386D Hybrid Card Reader S (HCRS) Kit (M13940KXXX) Installation Instructions (Canada) · June 2020
Installing HCRS Kit in Encore S E-CIM Units
Installing HCRS Kit in Encore S E-CIM Units
Before you begin, read and understand all safety information found in MDE-3804 Encore and
Eclipse Start-up/Service Manual.
1Inform the manager that the power must be removed to the dispenser.
2Block off the unit from customers.
3Upgrade software per the “Loading the Latest SPOT Software” on page 3.
4
Failure to turn off the unit during the installation of the kit may cause injury or bodily harm
from electrical shock. Ensure that all power to the unit is switched off before opening the
door to the unit and during installation of the kit.
WARNING
A properly grounded ESD wrist strap must be worn while servicing any electronic
devices or components. Failure to use electrostatic precautions may damage
electronic components and void warranty.
CAUTION
Remove all power supplied to the unit at the breaker located in the building. Follow OSHA
lockout/tagout procedures.
Removing Existing Card Reader
To remove the existing card reader, proceed as follows:
Note: Read all instructions before beginning and observe all safety precautions.
1Remove the lower panel, locate the main door, insert the key, remove the security latch, and
open the door.
2Repeat step 1 for side B of the unit.
3Disconnect and completely remove the cable harness from the existing card reader.
Note: Unused cables left connected can cause noise issues in a unit.
4Remove the card reader ground cable, if applicable and discard.
5Remove the screw on the activation switch if a TCR is being removed.

MDE-5386D Hybrid Card Reader S (HCRS) Kit (M13940KXXX) Installation Instructions (Canada) · June 2020 Page 15
Installing HCRS Kit in Encore S E-CIM Units
6Remove the four hexagonal-head screws that secure the card reader bracket and card reader to
the option door using a 1/4-inch nut driver or ratchet and socket (see Figure 7). Remove and
discard the card reader and card reader bracket.
Figure 7: Top View of TCR
Screws on the Card Reader Bracket
Data/Power Cable Connection
Card Reader (TCR)
Card Reader Bracket
ESD Ground Cable
7Remove the old card reader gasket from the option door. Use a putty knife, if required.
Removing the existing card reader is now complete.
Installing HCRS
To install the HCRS in Encore S E-CIM units, proceed as follows:
A properly grounded ESD wrist strap must be worn while servicing any electronic
devices or components. Failure to use electrostatic precautions may damage
electronic components and void warranty.
CAUTION
1Obtain the HCRS, card reader bracket, and gasket (see Figure 11 on page 18) from the kit.
Note: Do not remove the foam block from the connector until after installation is complete.
This is to protect the connector pins from damage during installation.

Page 16 MDE-5386D Hybrid Card Reader S (HCRS) Kit (M13940KXXX) Installation Instructions (Canada) · June 2020
Installing HCRS Kit in Encore S E-CIM Units
2Inspect the bosses on the door before installing the card reader. If the door has metal bosses
(see Figure 8), use the M14757B001 Screws for installation. If the door has 
non-metal bosses, use the Q11677-24 Screws. If the door has stripped bosses or is damaged,
use the Card Reader Door Boss Repair Kit (M07450K999). For more information, refer to
MDE-5165 Card Reader Door Boss Repair Kit (M07450K999) Installation Instructions.
Figure 8: Examples of Metal, Non-metal, and Stripped Bosses
(ii)
(iii)
Non-metal Boss
Stripped Boss
(i)
Metal Boss
(iv)
M14757B001 Screw
(v)
Q11677-24 Screw
3Place the gasket over the front of the card reader making sure the gasket is seated on the flange
and covers the dismount buttons as shown in Figure 9.
Note: Installing this non-adhesive gasket is different from previous gasket installation. It is
laid over the card reader snout first, and then the card reader is inserted into the card
reader opening on the door. In this application, the card reader becomes your insertion
tool.
Figure 9: HCRS in Encore S E-CIM Units
(i)
Front View
(ii)
Side View Gasket Card Reader

MDE-5386D Hybrid Card Reader S (HCRS) Kit (M13940KXXX) Installation Instructions (Canada) · June 2020 Page 17
Installing HCRS Kit in Encore S E-CIM Units
4From the rear of the main door, position the HCRS and then the card reader bracket on the
door so that the card reader opening (see Figure 11 on page 18) is positioned at the top.
Loosely secure the card reader bracket and HCRS to the main door as determined in step 2on
page 10 using the four screws provided in the kit, in the four holes (looking from the back of
the HCRS).
Note: When installing the card reader bracket onto the HCRS, the lip on the bottom of the
card reader bracket must face toward you (toward the data/power connector). It is
located in the base of the HCRS.
Figure 10: SPOT Display Unit on Encore S E-CIM Units
SPOT Display Unit
Cable from the HCRS is
connected to the card reader
port on the SPOT.
Do not overtighten the screws. Overtightening of the screws can strip or break the card reader
bosses.
The following are the torque settings for the different door types:
• Non-threaded insert doors: 18 +/-2 inch-lbs
• Threaded insert doors: 12 inch-lbs

Page 18 MDE-5386D Hybrid Card Reader S (HCRS) Kit (M13940KXXX) Installation Instructions (Canada) · June 2020
Installing HCRS Kit in Encore S E-CIM Units
Figure 11: HCRS Mounted on Encore S E-CIM Unit
P206 Connector on the SIP board.
Cable from the HCRS is connected
here.
HCRS Connector on the HCRS. HCRS cable is connected to the SPOT,
SIP, and door node or display board.
SPOT Display Unit
Cable from the HCRS is
connected to the card
reader port on the
SPOT
Card Reader Bracket
Notes: 1) The image shown is sample only. SIP may be located in different location.
2) Ensure that the card reader cable is installed onto the card reader before mounting the card reader to the dispenser.
5Align the HCRS and card reader bracket. Securely tighten the four mounting screws in stages
in a diagonal pattern with a torque wrench driver to ensure correct seating of the card reader.
The following are the torque settings for the different door types:
• Non-threaded insert doors: 18 +/-2 inch-lbs
• Threaded insert doors: 12 inch-lbs

MDE-5386D Hybrid Card Reader S (HCRS) Kit (M13940KXXX) Installation Instructions (Canada) · June 2020 Page 19
Installing HCRS Kit in Encore S E-CIM Units
6Check the gasket from outside of the door to ensure no gasket material is visible around the
card reader bezel.
7Remove the protective foam block and with power off, connect the 7-pin Power/Data Cable
(M07702A023) to the 7-pin power/data connector on the HCRS.
Notes: 1) Orient the connector as shown in Figure 11 on page 18.
2) The HCRS is equipped with a chassis ground connection that must be connected to
the chassis. The HCRS will be shipped with the ground connected to the card reader.
The other end must be adhered to the chassis.
Figure 12: Connecting Ground Cable to Chassis
Ground Cable
U-channel
8Connect the card reader cable to the card reader port on the SPOT, and P206 on the SIP 
(see Figure 11 on page 18).
9Connect the J2125 to P2125 on the door node/display board. Intercept the existing connector
that is already connected to P2125, if already present.
10 Ensure that the power/data cables are secured to the unit with sufficient slack to prevent cable
pulls and pinching when opening/closing the door.
11 Proceed to “Completing Installation” on page 20.

Page 20 MDE-5386D Hybrid Card Reader S (HCRS) Kit (M13940KXXX) Installation Instructions (Canada) · June 2020
Installing HCRS Kit in Encore S E-CIM Units
Completing Installation
To complete the installation, proceed as follows:
1
Cable routing is critical. It is very important to route and dress the cables properly.
Exercise care in routing the cables, keeping in mind that the door(s) opens and closes
for service. The cables must be dressed neatly. Ensure that there is no interference after
the cables are connected and routed.
IMPORTANT INFORMATION
Dress the cables neatly. Inspect the work performed (for example, ensure that there are no
pinched wires and the cables are routed securely).
2Close and secure the main doors using the security latch and main door lock. Reinstall and
lock the lower panel door.
3Ensure that the HCRS is activated before it is used. For more information, refer to “Appendix
A: Configuring/Activating FlexPay EMV CRIND Keypad” on page 36.
4Run a debit or credit sale to verify the proper operation of the card reader.
Installing the HCRS Kit in Encore S E-CIM units is now complete.