
5.1 Specification
13
4.2.4 Unable to Discharge
Fault Troubleshooting Description
The battery has energy
stored and LED has no
alarm code or error code,
but the batterycannot be
discharged normally.
1. Confirm if the battery has been
turned on;
2. Check if power cables are
connected correctly;
3. Check if the battery Breaker is
off;
4. Check if the ambient
temperature is within the
operating range;
5. Disconnect the power ca-bles
and test the battery output
voltage. If the voltage is too low,
please charge immediately. If
there is no voltage, please
contact customer service. If the
voltage is normal, you can restart
the battery.
If the battery still cannot
be discharged normally
after these steps, please
contact customer service.
4.2.5 No Communication Between Battery and Upper Controller (if Any)
Fault Troubleshooting Description
Upper controller failed to
detect the batteries
1. Confirm if the battery has been
turned on;
2. Check if the power cables are
connected correctly;
3. Check if the communication
cables are connected correctly
and whether they are damaged;
4. Check whether the DIP switch
2 of the battery which is from the
upper controller is set to "ON";
5. Restart the batteries.
If the battery still cannot
be used normally after
following the steps, please
contact customer service.
14
4.2.6 Unable to Turn off
Fault Troubleshooting Description
Press the Power switch to
"ON" state for 5 seconds
and let go. The LED
display does not go off.
1. Confirm whether there is
resistance when the button is
pressed;
2. Confirm whether the outer
light is always on.
If the button has no
resistance or outer ring is
always on, please contact
customer service.
4.2.7 Outer Light is Always on
5. Appendix
Fault
Items G2500-48 G2500-24
Troubleshooting Description
The LED outer light is
always on and the status
light is off.
1. Press the “Power” switch
for more than 5 seconds to
observe the status of the LED
outer light.
If the LED still keeps on
after the steps, please
contact customer service
Nominal Voltage
Nominal charge/discharge current
Charging limit voltage
Discharge limit voltage
Nominal Capacity
Usable Capacity
DoD
Max. Number in parallel per cabinet
Communication Interface
IP Protection
Weight
Operating temperature range
Certification
51.2V
25A(0.5C)
57.6V
48V
25.6V
50A(0.5C)
28.8V
24V
2.56KWh
2.43KWh
95%
6pcs
RS485/CAN
IP21
27kg
0℃~50℃* (Charge) -10℃~50℃* (Discharge)
UN38.3
*When the temperature is below 0℃or above 40℃, the performance will be limited.