GivEnergy GIV-AIO-13.5 User manual

ALL IN ONE + GIV-GATEWAY
INSTALLATION GUIDE
GIV-AIO-13.5 | GIV-AIO-13.5-3.6 | GIV-AIO-13.5-4.6 | GIV-AIO-13.5-5.0 | GIV-AIO-GW1
V1.0 FEB 24

CONTENTS CONTENTS
INTRODUCTION
ALL IN ONE INSTALLATION
GIV-GATEWAY INSTALLATION
GIV-GATEWAY INSTALLATION CONT...
CONFIGURATION
FUNDAMENTALS
General Introduction 4
System Diagram 5
All in One Specications 7
All in One Box Contents 8
All in One Components 9
All in One Unboxing 10
Installation Instructions 11
Safety Instructions 12
Clearance and Maintenance 13
All in One Step-by-Step Installation 14
All in One Connections Overview 16
All in One AC Utility grid Connection 17
All in One Comms Connection with Giv-Gateway 18
All in One Comms Connection without Giv-Gateway 19
GEM120CT Overview and Instructions 20
Giv-Gateway Specications 22
Giv-Gateway Box Contents 23
Isolating the Main Supply to the Property 24
Giv-Gateway Components 25
Clearance and Maintenance 26
Giv-Gateway Step-by-Step Installation 27
Connections Overview 28
Giv-Gateway Wiring Connections 30
Giv-Gateway AC Utility Grid Connection 29
All in One Neutral Continuity 31
Giv-Gateway Communication Connections 32
Connecting All in One to Giv-Gateway 33
Setting Up Monitoring 35
Enabling DRM Control 38
Adjust Power Quality Response Mode Setpoints 41
View Inverter Firmware and Settings 44
Generation Control & Export Control Settings 47
WiFi Guide 51
Commissioning and Decommissioning a System 55
Understanding your All in One 57
Understanding your Giv-Gateway 58
All in One Installation with Giv-Gateway 59
All in One Installationg without Giv-Gateway 60
Manufacturer Warranties 62
Work Modes 61
2 3
CONTENTS CONTENTS

Installation Requirements
Installation of the GivEnergy All in One and Giv-Gateway must be carried out by a
GivEnergy Approved Installer,in accordance with local wiring regulations, legislation around the
installation of energy storage products, and a CEC approved battery installer.
Unit Information
The All in One contains a bidirectional inverter and a 13.5kWh lithium iron phosphate battery. When used
with our Giv-Gateway, the system can provide whole home backup when a power outage occurs. The
system can charge from the grid when prices are cheaper, and export stored generation when prices are
at their peak. The Giv-Gateway interface features connections for a PV inverter, EV charger, grid and home
storage battery.
Storing the All in One and Giv-Gateway
The unit must be stored in its original packaging at temperatures between -40ºC - 70ºC.
Do not stack more than 5 units on top of each other.
GENERAL INFORMATION
Introduction
All information contained in this booklet refers to the installation and maintenance of GivEnergy’s
All in One and Giv-Gateway. Please retain this manual for future reference.
Legal Disclaimer: This document is the property of GivEnergy, reproduction is prohibited.
If any damaged or missing parts are found, please contact GivEnergy on 1300 GIVENERGY (1300 448 363) or
email [e-mail] immediately and your distributor. Returns must be provided in the original or
equivalent packaging. The Giv-Gateway’s cardboard packaging is recyclable.
Ensure the packaging and product are free from any damage
When unpacking, please check the following:
Packaging Contents
There are no missing accessories from the packaging list
The model and specication of the All in One and Giv-Gateway’s nameplate match the order
specications
SYSTEM DIAGRAM
Giv-Gateway
Switch board
With Giv-Gateway
Without Giv-Gateway
All in One
All in One
Load
Load
EV charger
EV charger
PV inverter
PV inverter
Grid
Grid
ID1
ID2
4 5
INTRODUCTION INTRODUCTION

SPECIFICATIONS
Primarily working as an on grid system, the
All in One can deliver 7.2kW of peak power* into the
home on top of any solar generation.
Complete with a substantial 13.5kWh usable battery
pack that stores excess generation. Featuring a
modular design comprising 4 removable battery packs,
allowing for ease of handling and installation.
Product has not been tested to Section 5 of AS/NZS 4777.2:2020 for multiple inverter combinations.
A great addition to any smart home
ROBUST AND FLEXIBLE
Specications
Dimensions
1100H x 280D x 600W (mm)
Warranty
10 years
Model numbers
GIV-AIO-AC-13.5-3.6 + Giv-Gateway
GIV-AIO-AC-13.5-4.6 + Giv-Gateway
GIV-AIO-AC-13.5-5.0 + Giv-Gateway
GIV-AIO-AC-13.5 + Giv-Gateway
GIV-AIO-AC-13.5-3.6
GIV-AIO-AC-13.5-4.6
GIV-AIO-AC-13.5-5.0
GIV-AIO-AC-13.5
Weight
173.7 Kg
AC Max. Output Rating
3.6kW / 16 A Peak/continuous
4.6kW / 20 A Peak/continuous
5.0kW / 22 A Peak/continuous
7.2kW / 32A Peak/ 6kW / 27A
continuous
Operating temperature
-10oC to 50oC
Depth of Discharge
100%
Connectivity
WiFi, LAN and 4G
Noise Emission (typical)
<30dB
Environmental category
Suitable for outdoor and
indoor installations.
Ingress protection rating
IP65
Environmental category
Outdoor
Pollution degree
2 (Giv-Gateway), 3 (All in One)
* Peak power is for o grid operation) only
All in One
Installation
7
ALL IN ONE INSTALLATION

A
C E
B
D
Item Item Name Qty
All in One UnitA 1
Bracket
Expansion Bolt
WiFi Antenna
Spirit Level
B
C
D
E
2
4
1
1
ALL IN ONE BOX CONTENTS
AF
Item Item Name
Power Flow IndicatorA
AC Supply Terminals
WiFi Antenna
DC Circuit breaker
On / O Switch
Cable entry point
B
C
D
E
F
ALL IN ONE COMPONENTS
C
B
D
E
8 9
ALL IN ONE INSTALLATION ALL IN ONE INSTALLATION

ALL IN ONE UNBOXING
Remove top cover from the wooden crate,
ensuring to wear gloves and taking care
when bending the metal tabs.
1.
Remove the foam and then the front cover
of the All in One
3.
Remove the All in One brackets, template,
and accessories and place to one side
2.
Remove bottom waterproof cover of the All
in One
4.
Remove the battery packs, leave to one side5. Remove All in One case from wooden crate
(2 person lift)
6.
Do not install in direct sunlight or near water sources
Do not use the equipment if there are any deformities, such as bulging or leakages
Do not puncture the equipment
Do not throw the equipment or use forceful impact
Do not attempt to repair the equipment yourself (please call your Approved Installer)
INSTALLATION INSTRUCTIONS
Dos
Don’ts
Do not use the system if the temperature exceeds 45ºC
The system must be installed under a canopy if installing externally unless fully shaded
The feet of the All in One are designed to be above the frost-line at a minimum of 50mm
You must comply with local battery and inverter installation guidelines and regulations
The system must be installed in an easily accessible location, the status display must be visible
and not obstructed
Please ensure that the wall to be mounted on is sucient enough to hold the weight of the
All in One and Giv-Gateway (if tted)
The system must be installed in a well ventilated area, the ambient temperature should be
below 40ºC to ensure optimal operation
The system must be installed vertically with connections always positioned at the bottom,
never install horizontally, and avoid tilting the unit
10 11
ALL IN ONE INSTALLATION ALL IN ONE INSTALLATION

Ensure the All in One and Giv-Gateway are always xed to the wall using the mounting bracket
Any errors are shown with a red LED, for full descriptions please refer to the GivEnergy
monitoring portal
Ensure all components are attached securely
Extra care and attention must be taken when installing and maintaining any GivEnergy equipment.
The system is capable of retaining a high voltage, even when disconnected.
SAFETY INSTRUCTIONS
All electrical installations must be carried out by a qualied and registered electrician and in
accordance with the local wiring regulations
During operation, the heat sink may become hot. Do not touch the heat sink at the sides, or the
top of the inverter when in operation
The system is designed to be connected to the grid; connecting your inverter to a generator or
other power source can result in damage to the inverter or external devices and may invalidate
your warranty
All GivEnergy equipment must be installed by a GivEnergy approved installer
If any damaged or missing parts are found, please contact GivEnergy on
1300 GIVENERGY (1300 448 36) or email [e-mail] immediately.
Returns must be provided in original or equivalent packaging, for safe transport
please refer to our UN38.3 certicate
If you suspect something is wrong with the system, contact GivEnergy on
1300 GIVENERGY (1300 448 363) or email [e-mail].
There must be adequate clearance around the All in One to allow for heat dissipation. The diagram below
illustrates the space required around the system.
CLEARANCE AND MAINTENANCE
When maintaining and cleaning the All in One, the whole system must be powered down. Please refrain
from using cleaning products on the surface of the All in One. Ensure that the heat sink is free from
blockage to allow proper air ow. Check that no cables, isolation points, or the casing itself are physically
damaged.
To ensure your All in One operates optimally at all times, annual maintenance checks need to be carried
out. Check for visible damage or discolouration of the switch, and that the cables are intact. Please ensure
that the top of the All in One is not obstructed in any way.
Space Clearance
Maintenance
300mm
250mm
250mm
250mm
250mm
12 13
ALL IN ONE INSTALLATION ALL IN ONE INSTALLATION

Step 1: Place the wall mounting template horizontally onto the wall and mark the position of the bracket
holes. Drill 4 holes at the marked positions, at least 75mm deep.
Step 2: Fix the mounting bracket to the wall using the expansion bolts or suitable xings.
Please note: The brackets are sided.
ALL IN ONE STEP-BY-STEP INSTALLATION
Step 4: Re-insert the battery modules into the shelves of the All in One battery compartment. Secure the
battery modules using the xings provided. Re-attach waterproof cover.
Step 5: Reverse steps 1 & 2 and use the screws / xings originally removed.
Step 3: Mount the All in One onto the mounting bracket. Adjust the height of the supporting feet to ensure
the unit is level and attach the securing screws to the brackets, ensuring the weight is on the feet, not the
brackets.
ALL IN ONE STEP-BY-STEP INSTALLATION
14 15
ALL IN ONE INSTALLATION ALL IN ONE INSTALLATION

Item Item Name
ALL IN ONE CONNECTIONS OVERVIEW
Communication / network portsA
AC SupplyB
A
WiFi
All in One communication / network ports
LAN
USB (Dongle) Mode
Giv-Gateway in
Giv-Gateway out
Parallel in
Parallel out
LAN
USB
Dip
switch
WiFi
reset
LC Meter LM
Cable size requirements are dependent on the country of installation, cable run length, and mix. current of
the product.
The AIO/Giv-Gateway is a Class I protective
product, so its enclosure is to be grounded
to ensure personal safety. This is achieved
by connecting the earthing(PE) wire from
grid to the PE busbar in Giv-Gateway and
then/or in case of no Giv-Gateway, the AIO’s
PE terminal on its AC terminal block. The PE
terminal on AIO and Giv-Gateway has direct
and good contact with their respective metal
enclosure.
If installing using the Giv-Gateway, the RCD is already included. If being installed without the Giv-Gateway,
the installer will need to source their own RCD / protection device and ensure that the current rating is
suitable for the installation.
Both side and rear cable entry points are provided. If using rear entry point, please ensure the cable is
installed prior to tting the All in One. The AC supply cable should enter through one of the waterproof
glands, and pass through the cable entry chamber (labelled below), and connected into the AC supply plug.
Strip the outer insulation to 12mm in length of bare copper and connect them to the plug (instructions are
on the side of the plug).
Earth
Neutral
Live/Active
ALL IN ONE AC UTILITY GRID CONNECTION
The recommended maximum cable length should not exceed 50m as the resistance of the cable will
consume inverter output power and reduce the inverter eciency.
The main earth connection in the AC connection plug bonds to the chassis and external metallic parts when
inserted into the AC connection port.
Cable entry
chamber
Power and
comms
Please note:
Wire isolation needs to be stripped to 12mm
Type A RCD with 30mA tripping setting
is already integrated in Giv-Gateway. For
standalone version AIO, a Type A RCD with
30mA tripping current is recommended to
be used.
B
16 17
ALL IN ONE INSTALLATION ALL IN ONE INSTALLATION

ALL IN ONE COMMS CONNECTION WITH GIV-GATEWAY
To install a single All in One,
connect the communication wire
to the socket D in the
wiring compartment of the
All in One.
The communication cable must be terminated with a RJ45
plug at either end to connect the All in One to the Giv-
Gateway. Ensure the wiring conguration into the RJ45 is the
same both ends, a cross-over cable will not work. A standard
Ethernet Cat5/6 cable will suce here, wired to T-568B
standard if doing locally.
Single All in One installation
Giv-Gateway in
AIO connection
We suggest that a twisted pair shielded cable is to be
used for meter communication to lessen the risk of
interference from external factors.
ALL IN ONE COMMS CONNECTION WITHOUT GIV-GATEWAY
Giv-Gateway in
Giv-Gateway out
Parallel in
Parallel out
LAN
USB
Dip
switch
WiFi
reset
LC Meter
ID1
+
-
Grid
ID2 (optional)
Generation
ID3 (optional)
Generation
LM
Meter port
18 19
ALL IN ONE INSTALLATION ALL IN ONE INSTALLATION

GEM120CT OVERVIEW AND INSTRUCTIONS
Every system will need at least 1 GEM120 (ID1) meter installing to monitor the import and export of
the building. Every GEM120 meter needs a power supply/voltage reference point.
This could be a dedicated supply from a 6A, for example.
Every GEM120 meter will need a data connection back to the inverter’s meter communication port.
Please see the previous page for the connection point.
Data connection should be a twisted pair cable, for example, Belden multi-stranded cable.
If installing multiple meters, both the data and power supply can be linked together in series.
GEM120 meters come with a split core CT that has a 2m cable.
This must not be cut down or extended.
Press and hold the GEM120CT button to change the ID settings.
Please note: the GEM120CT meter is only to be installed for a standalone All in One,
the Giv-Gateway already includes a pre-installed GEM120CT.
Technical Specications
GEM-CT-45/100Model Number
119 x 17.5 x 62mmDimensions (HxWxD)
-25°C ~ 55°CWorking Temperature
IP51Protection Class
Display LCD
Metering
Giv-Gateway
Installation
20
ALL IN ONE INSTALLATION

Protection Class
IP65
Max. AC Current
100A
GIV-GATEWAY SPECIFICATIONS
By purchasing the additional Giv-Gateway, the
All in One can provide whole house backup in the
event of a grid failure.
The Giv-Gateway provides seamless switching
between grid and battery ensuring that your
property is always powered. The Giv-Gateway
also facilitates a connection point for your solar
PV system by allowing it to continue to generate
energy even without a grid supply when in a
grid outage scenario. Essential backup capacity
varies dependent on model.
A great companion to the AIO
WHOLE HOME BACKUP
Specications
Dimensions
410H x 190D x 370W (mm)
Nominal AC Power
18.4 kW
Weight
12.75 K g
Rated Grid Frequency
50/60±5Hz
Warranty
10 years
Model number
GIV-AIO-GW1
Environmental category
Outdoor
Pollution degree
Outside PD3; inside PD2
A
C E
F
B
D
G
Item Item Name Qty
Giv-GatewayA 1
Bracket
Mounting screw
Wall plug
Antenna
Key
M6 x 12 Bracket Screw
B
C
D
E
F
G
1
2
2
1
1
4
GIV-GATEWAY BOX CONTENTS
22 23
GIV-GATEWAY INSTALLATION GIV-GATEWAY INSTALLATION

ISOLATING THE MAIN SUPPLY TO THE PROPERTY
Before installing the Giv-Gateway, make sure that the whole house is isolated from the main supply.
Once isolated, please test to ensure that no voltage is present to the property before disconnecting the
main supply cable from the main distribution/switch board. The Giv-Gateway should be installed between
the customer’s supply meter and the switch board.
C
Item Item Name
MCB, RCDA
CT, RS485, LAN, CAN, DRM
Grid / PV Meter and LoRa (spare)
B
C
GIV-GATEWAY COMPONENTS
B
A
24 25
GIV-GATEWAY INSTALLATION GIV-GATEWAY INSTALLATION

There must be adequate clearance around the Giv-Gateway. The diagram below illustrates the space
required around the system.
CLEARANCE AND MAINTENANCE
When maintaining and cleaning the Giv-Gateway, please refrain from using cleaning products on its surface.
To ensure your Giv-Gateway operates optimally at all times, annual maintenance checks need to be carried
out. Check for visible damage or discolouration of the switches, and that the cables are intact. Please ensure
that the top of the Giv-Gateway is not obstructed in any way.
Space Clearance
Maintenance
200mm
200mm
200mm
200mm
200mm
200mm
GIV-GATEWAY STEP-BY-STEP INSTALLATION
Step 2: Fix the mounting bracket to the wall using the xings provided, or other suitable xings.
Step 1: Place the wall mounting bracket horizontally onto the wall and mark the position of the bracket
holes. Drill 2 holes at the marked positions, at least 75mm deep.
Step 3: Fix the Giv-Gateway to the mounting bracket and secure with the xings provided. Ensure there is
adequate clearance space.
26 27
GIV-GATEWAY INSTALLATION GIV-GATEWAY INSTALLATION

Item Item Name
CONNECTIONS OVERVIEW
LoRa connection Module (spare)A
PV meter (ID2)B
Grid meter (ID1)C
AC supply (in)E
DLoad (house supply)
FAll in One supply
GPV inverter supply
H
I
J
EV charger (spare)
All in One parallel connection (coming soon)*
Grid bypass switch
A
B
D EC
F G
I
J
H
“Product has not yet been tested to Section 5 of AS/NZS 4777.2:2020 for multiple inverter combinations”
GIV-GATEWAY AC UTILITY GRID CONNECTION
To All in One
(6mm2minimum) Breaker F
- AC supply in (16-25mm2tails)
Breaker A
Breaker B
Breaker C (optional)
Earthing cable to earth rod
(mandatory)
Breaker E
Breaker D - AC supply out
to home (16-25mm2tails)
Breaker A - Single All in One connection
The power wires for All in One connection should be at least 6mm². Strip the wire insulation for
8mm wiring connection.
Breaker E - Bypass MCB
The bypass switch redirects grid power directly to the house, bypassing the Giv-Gateway.
Breaker D - Loads connection
The maximum load current is 80A, so the load wires should be at least 16mm². Strip the wire
insulation for 8mm to connect to this load breaker.
Breaker F - Grid connection
The maximum load current is 100A, so the load wires should be at least 16mm². Strip the wire
insulation for 8mm to connect to this load breaker.
Breaker C - EV charger connection
The maximum load current is 32A, so the load wires should be at least 6mm². Strip the wire
insulation for 8mm wiring connection.
Breaker B - PV inverter connection
PV can be fed directly from this breaker. Please ensure that the overcurrent protection is adequate
for the installation. If retro tting the AIO + Gateway to a solar system, you can leave the existing PV
feed in situ and just use a monitoring clamp to read the generation.
28 29
GIV-GATEWAY INSTALLATION GIV-GATEWAY INSTALLATION

GIV-GATEWAY WIRING CONNECTIONS
Earth (green/yellow)
Neutral (blue)
Live/Active (brown)
Live/active
(brown)
Live/active
(brown)
Live/active
(brown)
Neutral
(blue)
Neutral
(blue)
Earth
Neutral
(blue)
Earthing cable to earth rod (mandatory)
Please note: When using the earth terminal, this also earths the chassis and external metallic parts.
Type A RCD with 30mA tripping setting is already integrated in Giv-Gateway.
For standalone version AIO, a Type A RCD with 30mA tripping current is recommended to be used.
ALL IN ONE NEUTRAL CONTINUITY
For Giv-Gateways installed in Australia, a busbar is supplied to link the neutrals between the grid
supply side and the o-grid side. Please ensure that these are installed prior to energising the system.
Neutral Continuity is maintained
here in the Giv-Gateway by
bypassing the relays with a
busbar.
Earth bar
terminal
30 31
GIV-GATEWAY INSTALLATION GIV-GATEWAY INSTALLATION
Here we have
a busbar to
maintain neutral
continuity

The meter tails between the meter position and the Giv-Gateway should not be longer than 3 metres. If the
length is more than 3 metres, you should install an additional protective device at the nearest point to the
supply inside the customer’s premises, as specied in the current IEE Wiring Regulations.
GIV-GATEWAY COMMUNICATION CONNECTIONS
WiFi
Gateway communication/network ports
Comms to All in One
DRM
USB
LAN
Dip switch
RS485
AC CTLOAD CT PV CT SPD
PV RS485
Meter RS485
LAN USB (Dongle) Mode
The communication cable must be terminated with a RJ45 plug
at either end to connect the All in One to the Giv-Gateway.
Ensure the wiring conguration into the RJ45 is the same both
ends, a cross-over cable will not work. A standard Ethernet
Cat5/6 cable will suce here, wired to T-568B standard if doing
locally.
CONNECTING ALL IN ONE TO GIV-GATEWAY
AC supply wiring
Communication wiring
Remove bottom connections cover prior
to wiring, and then replace once complete.
32 33
GIV-GATEWAY INSTALLATION GIV-GATEWAY INSTALLATION

All in One &
Giv-Gateway
Conguration
SETTING UP MONITORING
Step 1: Log into the GivEnergy Monitoring Portal at www.givenergy.cloud.
Once the equipment is assigned to the user during the commissioning process, the system will then
connect to the GivEnergy Monitoring Portal. The inverter will report data to the GivEnergy Monitoring
Portal, allowing information about the system to be displayed on the portal.
Once the data is conrmed to be reading in correctly, the customer will be able to log in to their account
via their device to manage and view their system.
For a more in-depth guide about our Monitoring Portal, please view our portal and app guide that is
provided on our Resource Hub at www.givenergy.co.uk.
Please note: the GivEnergy app is supported by an active development team constantly working on updates and
improvements. As such, app information is subject to change.
Please allow up to 24 hours for the data to be read in accurately.
Step 2: After logging in, you’ll be taken to the Monitoring Portal Dashboard. From here, you can view
information about your systems import/export data, solar forecasts, tari savings, and much more.
To view in-depth information about your consumption, you can expand the graph in the top left corner
of the Power Graph window.
Accessing monitoring data on the Portal
35
CONFIGURATION

SETTING UP MONITORING SETTING UP MONITORING
Step 3: In the expanded view, you’ll be able to view a detailed graph about your battery charge and
discharge, battery percentage, as well as many other views.
Step 1: Download the GivEnergy App from the Google Play / App Store on your device.
Step 2: Log in using your credentials.
Step 3: After logging in, you’ll be shown the
App Dashboard. This is a simplied version
of the GivEnergy Monitoring Portal.
Step 4: The navigation menu displayed at the
bottom of the screen allows you to cycle through
your Power and Energy Graph.
Step 4: To add/remove views, simply click the dropdown arrow and select from the dropdown list.
Accessing data on the App
If data is not being displayed correctly on the GivEnergy Monitoring Portal or App, please contact the
GivEnergy Service Desk on 1300 GIVENERGY (1300 448 363) or email [e-mail].
36
CONFIGURATION 37 CONFIGURATION

ENABLING DRM CONTROL
To enable DRM control:
Step 1: Log into the GivEnergy Monitoring Portal at www.givenergy.cloud.
Step 2: On your portal dashboard, hover over the ‘My Inverter’ card and select the expand icon.
Step 3: In the ‘My Inverter’ screen, click the ‘Remote Control’ button found in the top right corner of the window.
38
CONFIGURATION
ENABLING DRM CONTROL
Step 4: Click ‘Inverter’ at the top of the Remote Control page.
Step 5: Scroll down the page until you see the ‘Control’ section.
39
CONFIGURATION