GL Communications Octal/Quad T1 E1 User manual

Page 1
Octal/Quad T1 E1 Boards
Quick Install Guide
Normal Instructions –Follow these precisely
DO NOT INSERT Octal/Quad PCIe T1/E1 Board into the PCIe slot on the PC.
Perform Software installation first, followed by Hardware Licenses installation, Warranty License installation and Dongle Licenses
installation (optional).
•System Requirements
oWindows® 10 OS.
oCore i3 to i7 or equivalent, 4 GB Memory, USB 2.0/USB 3.0 Port, Mother board with PCIe slot.
oEnsure that system has latest Windows® updates and service packs installed.
•Plug-in the USB Installation Stick (pen drive) to the PC. This is provided with the shipment package by GL
Communications.
•Navigate to \FTE001-ETE001-Quad-and-Octal-Port-T1E1-Boards\OctalExpress-T1E1-Software folder, right click on
the OctalXpressT1(E1)_Setup.exe and select Run as Administrator.
Note: On Windows 64-bit OS, installer will prompt options to select 32-bit or 64-bit OCTAL installation. Choose appropriate option
and continue with the installation.
•Follow onscreen instructions to complete the software installation. The device driver for the new hardware will be
automatically loaded when the Octal/Quad PCIe board is inserted to the PC.
•Execute GLHWLicenseInstaller.exe from the USB Installation Stick to install hardware licenses.
•(Optional Step) Execute GLLdkDongleLicenseInstaller.exe to install Dongle Licenses (if necessary). Connect the USB
dongle if included in your purchase.
•With the completion of software installation, shut down the PC completely. Unplug the power cord, remove the external
casing of the PC and insert the GL’s Octal/Quad T1/E1 board in the PCIe slot.
•Verify that the card is installed properly and switch ON the system.
•The Octal/Quad T1/E1 board is recognized, and the hardware device driver is installed at this point.
•For functional verification of Octal T1/E1 Analyzer refer to T1E1-Quad-and-Octal-Port-Analyzer-Quick-Verification-
Guide.pdf provided by GL Communications Inc. in the USB pen drive.
Warranty License Installer
•Users must install the Warranty License for the software to run.
•Navigate to root directory in USB installation stick (pen drive)to \Warranty_LicenseInstaller folder, execute
GLSupportWarrantyLicenseInstaller.exe. Follow the onscreen instructions and complete the installation.

Page 2
Octal/Quad T1 E1 Boards
Quick Install Guide
•To confirm that warranty is installed properly, double-click on Warranty Application List icon created on the desktop.
This will display the list of warranty applications which are purchased.
•Users can check the Warranty expiry date in the Version column that is 20.8.1 (i.e. 2020 August 1st), and user can verify the date
to be as expected (depending on the support warranty purchased).
Note: All the T1 E1 Quad and Octal Port Analyzer software versions continue to operate normally. But any latest software updates
after warranty period will not be available until warranty licenses are renewed.
Troubleshoot
If you did not follow the above instructions in the given sequence, troubleshoot using the steps below.
•If you inserted the Octal/Quad T1/E1 board on the PCIe slots prior to installing the software, then the proper USB device
driver will not be installed. User must search for the driver and install it manually. Do the following:
➢Go to Control Panel→System→Device Manager
➢Verify that there is an entry with “!” mark against the T1/E1 Analyzer unit
➢Right click on the device, click Update Driver option, and choose Browse My Computer for Driver Software
➢For 64-bit installation, navigate the path to Octal/Quad T1/E1 installation folder under the C:\Program Files\GL
Communications Inc\Octal Xpress T1 Analyzer\Octal_Drivers. The driver should then be found, and the device driver
loaded and installed.
➢For 32-bit installation, navigate the path to Octal/Quad T1/E1 installation folder under the C:\Program Files (x86)\GL
Communications Inc\Octal Xpress T1 Analyzer\Octal_Drivers directory. The driver should then be found, and the
device driver loaded and installed.
➢If you are still having problems, please refer to detailed installation instructions in the USB stick (FTE001-ETE001-
Quad-and-Octal-Port-T1E1-Boards\OctalExpress-T1E1-Documents\T1E1-Quad-and-Octal-Port-Analyzer-
Installation.pdf).
•If the optional software is not activated, you may have not installed the Hardware licenses or Dongle licenses. You can do so
as explained in the above section at any time after installing the software.
•If you are still having issues or have any other related questions, please contact GL Communications Inc.