Glacier bay DORSET HD67731W-6004 Assembly instructions

THANK YOU
INSTALLATION AND CARE GUIDE
Questions, problems, missing parts?
Before returning to the store, call Glacier Bay Customer Service
8 a.m. - 7 p.m., EST, Monday - Friday
9 a.m. - 6 p.m., EST, Saturday
1-855-HD-GLACIER (1-855-434-5224)
HOMEDEPOT.COM/GLACIERBAY
DORSET 8 IN. WIDESPREAD 2-HANDLE
HIGH-ARC BATHROOM FAUCET
faucet. We strive to continually create quality products designed to enhance your home. Visit us online to see
our full line of products available for your home improvement needs. Thank you for choosing Glacier Bay!
7/2020 REV.03THD
Model#
HD67731W-6A01
HD67731W-6004
HD67731W-6027D
SKU#
478405
301879810
301879809

2
Table of Contents
Important Information..............................2
Warranty ...................................................2
Pre-Installation.........................................2
Planning Installation ..............................2
Package Contents ..................................3
Installation................................................4
Care and Cleaning ....................................10
Troubleshooting........................................10
Service Parts ........................................... 11
Important Information
□ Observe all local plumbing and building codes.
□ Cover the sink drain to avoid losing any parts.
□ Review the care and cleaning section included in this guide.
Pre-Installation
PLANNING INSTALLATION
Before beginning the installation of this product, ensure all parts are present. Compare parts with the Package
Contents list. If any part is missing or damaged, do not attempt to install the product. Contact Customer Service
for replacement parts.
TOOLS AND HARDWARE REQUIRED
Tools and Hardware Required ...............2
Operation...................................................9
Phillips
screwdriver
Basin
wrench
Adjustable
wrench
Safety
goggles
Channel
lock pliers
(2) Supply
lines
SILICONE
Silicone
sealant
HacksawPliers
Warranty
LIMITED LIFETIME WARRANTY
Glacier Bay products are manufactured with superior quality standards and workmanship and are backed by our
limited lifetime warranty. Glacier Bay products are warranted to the original consumer purchaser to be free of
defects in materials or workmanship. We will replace FREE OF CHARGE any product or parts that proves defective.
Simply, return the product / part to any of The Home Depot retail locations or call 1-855-HD-GLACIER (1-855-434-
5224) to receive the replacement item. Proof of purchase (original sales receipt) from the original consumer
purchaser must be made available for all Glacier Bay warranty claims.
This warranty excludes incidental/inconsequential damages and failures due to misuse, abuse or normal wear and
tear. This warranty excludes all industrial, commercial and business usage, whose purchasers are hereby extended
a ve year limited warranty from the date of purchase, with all other terms of this warranty applying except the
duration of warranty.
Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitations may not apply to you. This warranty gives you specic legal rights and you may also have other
rights that vary from state to state and province to province. Please see a store or contact 1-855-HD-GLACIER for
more details.
Contact the Customer Service Team at 1-855-434-5224 or visit www.HomeDepot.com.

3
Pre-Installation (continued)
PACKAGE CONTENTS
Part Description Quantity
A 1
BHandle assembly
- Hot 1
CHandle assembly
- Cold 1
IQuick connect hose 1
Faucet body
D 2
ENut 2
FScrew 4
Washer
G 2
HLock nut 1
Washer
Part Description Quantity
ClickInstall Drain Assembly
NOTE: *Items J - N come pre-assembled.
J 1Pop up stopper
K 1
L 1Rubber washer
M 1Lock nut
N 1Drain body
O 1Joint
P 1Horizontal rod
Q 1Lift rod strap
S 1Lift rod
R 1Clip
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J*
K*
L*
M*
Q
R
N*
O
P
S
Faucet Assembly
I
A
B
C
D
E
F
G
H

4
Installation
1 Installing the faucet assembly
CAUTION: Always shut off the water supply before
removing an existing faucet or replacing any part of a
faucet. Open the faucet handle to relieve water pressure
and ensure that the water is completely shut off.
□Place the faucet (A) through the mounting
holesin the sink.
□Secure the faucet (A) to the sink using the
washers (G) and lock nut (H) provided.
2 Installing the faucet handles
□Remove the preassembled nuts (E) and washers
(D) from the hot and cold faucet handles (B and C).
□Insert the hot faucet handle (B) to the left of the
spout and cold faucet handle (C) to the right of
the spout.
NOTE:
□Shut off the water supply. Remove the old
faucet.
□Clean themounting surface. □Loosen the screws (F) on the nuts (E) until the
ends of the screws (F) a
the nuts (E).
□Attach the faucet handles (B and C) underneath
the sink using the washers (D) and nuts (E).
Securely tighten the screws (F) on the nuts (E).
□Remove the preassembled lock nut (H) and
washers (G) from the new faucet (A).
NOTE: Ensure that the hole for the lift rod faces toward
the rear of the sink during installation. When you insert the
lift rod (S), the lift rod (S) can go through the faucet (A) and
down into the slot of the washers (G).
A
1
H
G
H
2
A
3
2
2
B
C
D3
D
3
1
F
E
1
4
4
E
4
F
5
E
F
E
F

5
Installation (continued)
4 Installing the drain body
□Apply silicone sealant (not included) under the
drain ange (K) and place the drain ange (K)
into the drain hole of the sink.
□From underneath the sink, screw the drain
body (N) onto the drain ange (K). Ensure that
the opening (1) for the ball rod on the drain
body (N) faces towards the rear of the sink.
3 Preparing the pop-up assembly
□Remove the pop-up stopper (J) and drain
ange (K) from the drain body (N).
□ Tighten the rubber washer (L) and lock nut (M)
on the drain body (N). Hand-tighten only.
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J
K
N
1
2
K
L
M
SILI
N
1

6
Installation (continued)
5 Installing the stopper and
horizontal rod
□Insert the stopper (J) into the drain hole in the
sink.
□Before installation, unscrew the protective cap
(1) from the horizontal rod (P).
6
□Slide the lift rod (S) down into the lift rod
strap (Q) through the faucet (A) until it clicks
into the lift rod strap (Q).
Installing the lift rod
□Insert the horizontal rod (P) into the drain body
(N) and through the hole of the stopper (J) until
you hear a click. See insert 2. You can press the
two sides of the joint (O) to remove the horizontal
rod (P).
NOTE: For easier removal and cleaning, rotate the stopper
(J) 90 degrees so that the horizontal rod (P) does not go
through the hole in the stopper (J). See insert 3.
Insert 3
Insert 2
1
1
P
2
N
J
3
O
P
N
O
NOTE: If a shorter lift rod (S) is required for your
installation, you may call Glacier Bay Customer Service
for assistance.
2
S
Q
S
Q
1
S
A

7
Installation (continued)
8Adjusting the length of lift rod strap (optional)
□If the pop up lift rod strap (Q) is interfering with your installation, as shown in Fig. 1, the lift rod strap (Q)
can be cut shorter.
□Once you have identied the proper hole in the lift rod strap (Q) that is necessary for your installation, you
may cut off the bottom portion (1) of the lift rod strap (Q) by snapping it off with pliers or cutting it off with
a saw at the cutting point (2), as shown in Fig. 2. Ensure the clip (R) does not slide off the lift rod strap (Q).
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7
□Slide the clip (R) upward, adjust the location of the lift rod strap (Q) to the appropriate height and insert
the horizontal rod (P) with the correct hole of the lift rod strap (Q).
□Move the lift rod strap (Q) in or out to choose an appropriate location.
□Press the horizontal rod (P) down to ensure the stopper (J) is in the maximum open position.
Attaching the horizontal rod and strap
□Slide the clip (R) downward until it secures with the horizontal rod (P).
Hole 5
P
J
R
Q
12
3
3
P
J
R
Q
R
4
4
P
J
R
Q
Fig. 1 Fig. 2
Q
1
2
Q
Q
R

8
Installation (continued)
9Checking the operation of the
pop-up
□Operate the lift rod (S) up and down to verify
that the stopper (J) opens and closes correctly.
10 Attaching the quick connect
hose
□Attach the quick connect hose (I) connections
to the hot faucet handle (B) connection, faucet
body (A) connection, and cold faucet handle (C)
connection. Push until the connections snap
together.
□Pull down moderately to ensure the connections
have been made.
2
3
J
S
1
A
C
I
B

9
11
Making the water supply
connections
□Use 1/2 in. I.P.S. faucet connections (2), or use
supply line coupling nuts (3) (not included) with
a 3/8 in. O.D. ball-nose riser (1).
NOTE: Before tightening the faucet connector to the water
supply, apply a second wrench to the supply tube tting.
This will prevent the supply tube from moving or twisting
when tightening the faucet connector. Do not overtighten.
Installation (continued)
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Operation
1Flushing and checking for leaks
IMPORTANT: After installation is complete, remove the
aerator from the faucet (A) to ush the water lines. Do not
lose the gasket (1) in the aerator.
□Ensure the faucet (A) handles are in the off
position and turn on the water supply to check
for leaks. If you discover any leaks, check your
connections to ensure they are installed properly.
□Remove the aerator and housing (if applicable).
Turn on the hot and cold handles to allow the
water to run for at least one minute. This
ushes away any debris that could cause
damage to internal parts.
□Turn off the water and reinstall the aerator and
housing (if applicable).
3
12
A
1

10
2Removing the quick connector
□If it is necessary to remove the quick connector
(1), squeeze the tabs (2) on the quick connector
and then pull down to disconnect.
Care and Cleaning
□To clean, wipe down with a damp cloth and dry with a towel.
□Do not use abrasive cleaners, steel wool, or harsh chemicals when cleaning this faucet, or the warranty will
be voided.
Operation (continued)
Troubleshooting
Problem Possible Cause Solution
There are leaks from the
handle.
The bonnet nut has come loose and/or the
washer is dirty or damaged.
□Tighten the bonnet nut.
□Clean or replace the washer.
The aerator has an
irregular or reduced
water ow.
□Remove the aerator and
check for debris.
□Ensure that the rubber washer
is properly installed.
The water will not shut off
completely.
The cartridge is dirty or broken. □Remove the handle to check
the cartridge.
□Clean or replace.
The aerator is dirty or mis-tted.
NOTE: Refer to the service parts section in this manual for
a detailed drawing showing the location of the parts listed
below.
There is leaking from the
sink drain at the base of
the sink.
The sink has a rough or irregular surface. □Apply additional silicone sealant
to the beveled side of the drain
ange.
□Retighten and test for leaks.
Squeeze
Pull
down
2
1
1