go!mate staep TR Series User manual

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Operating Manual
stæp Scooter TR and ER

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Safety Test........................................................................................................................................................................................... 4
Marking of important information...................................................................................................................................................... 5
Important information ........................................................................................................................................................................ 5
Construction ....................................................................................................................................................................................... 6
Unboxing ............................................................................................................................................................................................. 7
Safety and security ............................................................................................................................................................................. 7
Operating conditions........................................................................................................................................................................... 8
Folding Instruction Joint #3 ............................................................................................................................................................... 9
Folding Instruction Joint #2 ............................................................................................................................................................... 10
Folding Instruction Joint #1 ............................................................................................................................................................... 11
Handlebar and Front Wheel Alignment.............................................................................................................................................. 13
Wheels ................................................................................................................................................................................................ 14
Brakes................................................................................................................................................................................................. 14
Stand ................................................................................................................................................................................................... 16
Light .................................................................................................................................................................................................... 17
Carrying the scooter........................................................................................................................................................................... 17
Technics .............................................................................................................................................................................................. 17
TR scooter technical data................................................................................................................................................................... 18
Application TR..................................................................................................................................................................................... 18
ER E-scooter technical data............................................................................................................................................................... 19
Application ER..................................................................................................................................................................................... 19
Multifunction LED ............................................................................................................................................................................... 20
Battery................................................................................................................................................................................................. 21
Disposal .............................................................................................................................................................................................. 23
Care and Maintenance........................................................................................................................................................................ 24
Options in the configuration ............................................................................................................................................................... 26
Optional Accessories .......................................................................................................................................................................... 26
Spare parts ......................................................................................................................................................................................... 26
Warranty.............................................................................................................................................................................................. 27
Table of contents

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Operating manual stæp scooter models
Congratulations on choosing a scooter
from the go!mate range of products
PLEASE READ ALL THE SAFETY AND OPERATING INSTRUCTIONS CAREFULLY BEFORE YOU BEGIN.
stæp TR kick scooter stæp ER E-scooter stæp ER Plus E-scooter
This manual contains basic operating instructions for the stæp scooter.
Vehicle users must use good judgment and common sense to avoid hazards that may occur during operation of the
stæp scooter. Please follow all applicable laws for vehicles and pedestrians.
go!mate GmbH
Auenland 8
25336 Klein Nordende
GERMANY
www.gomate.de
[email protected]
[phone]

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The manual will help you understand the use and maintenance of your scooter. We start with the TR series, the
pure kick scooter with currently two models, TR1 and TR3. The number behind the TR indicates the number of
joints and thus the degree of foldability. We will individually describe each joint of the SFS (Smart Folding System)
with its special features.
All points listed here are the basis for the ER series, the electric scooters with five models ER1, ER1 PLUS, ER2,
ER2 PLUS and ER3. In addition to the three different joints, the electric scooters are available...
ER1 and ER2
with a spoked motor
ER1 PLUS and ER2 PLUS
with a rim motor
The E-scooter ER3 can be supplied with a lefty motor developed by go!mate in 2019.
At go!mate, development work on all our models never ceases, so please allow for the fact that changes in design,
equipment and technical specifications may be made at any time. Thus, no claims can be derived from the informa-
tion, images and descriptions in this operating manual.
Safety Test
The scooter has been tested according to DIN EN 14619:2015-06.

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Marking of important information
These symbols mark particularly important information on risks and safety in operation:
This warning draws your attention to possible dangers to your health, your life or that of other persons
that may arise when using the scooter.
This notice draws your attention to possible damage that may occur to the scooter during handling or
operation.
Important information
Currently the ER scooters are not street legal within Germany. At present, only private and company
premises, parks, golf courses, campsites or port areas are considered as areas of application, as far
as no other regulation prohibits the use. Up to now, approval for use on public roads in Germany has
been regulated by the laws of the EU. Occasionally exceptions were made, so that the electric scooter
After the first few kilometers of using the scooter, be sure to check that the following screws are
still tightened: brake calipers, screws at the top and bottom of the head tube (upper screw visible
when joint #1 is open), triple clamp screws, screws for fixing the plank, axle screws for the wheels.
The screws are factory fitted with a screw lock. Nevertheless a check is important. Do not make any
may be used in some countries of the European Union by special permission in road traffic, please inquire about
the respective country guidelines regarding the permission. It is possible to apply for an individual approval at
the Road Traffic Licensing Department.
modifications of your own.

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Construction
Several important design goals are successfully
implemented to maximize the product experience
of „driving a scooter“. This includes low weight,
best driving comfort even in rough terrain, optimal
power transmission and smallest transport dimen-
sions. The scooter is manufactured in Germany,
all tubes and mechanical parts are made of high-
strength aluminum. It is designed without a frame.
The front part of the scooter is connected to the
rear part by a multi-layer plank made of Canadian
maple. The plank is flexible and by interacting with
the pneumatic tires it is forming an ideal, very com-
fortable spring system which protects joints and
spine while driving.
The wheels are suspended on one side (lefty),
except the rear wheel of the electric scooter. If you
have to change the inner tube, the wheels do not
have to be removed.

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Unboxing
We certainly understand that you are excited about trying out your scooter right away. Please preserve yourself in
patience.
Read the whole manual carefully. This ensures that you will be able to always handle the scooter
safely.
Unpack the scooter. It will be delivered folded. Before using the scooter for the first time, a few steps
are necessary to get it on the road.
The scooter has several joints, which have to be unfolded before use and will fold down in a few simp-
le steps for transportation. Make sure that no limbs or hair protrudes into the joint surface. There is a
risk of getting stuck and injured.
Remove all packaging material from the scooter. Make sure that there are no parts of the packaging material in the
brake calipers or brake levers. This could affect the functioning of the powerful braking system.
Safety and security
Practice in secluded areas and do not drive on public roads unless expressly permitted.
For driving in traffic and in the dark, the scooter must be equipped with safety elements (lights, reflectors, etc.) ac-
cording to the road regulations in force in your country. Comply with road traffic regulations as well as the princip-
les of safe operation and use personal protection equipment such as helmet, gloves, sturdy shoes, etc.
Before each ride, ascertain proper functioning of brakes and check the technical condition. Never exceed the maxi-
mum inflation pressure given on the side of the tyre.
Do not exceed the maximum load capacity of 120kg. The scooter is dedicated to only one person. It is not designed
for loads such as acrobatics and jumps. Avoid dangerous actions, keep both hands on the steering wheel.

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All components that regulate the speed (brake pads, rims, tyres, etc.) heat up during use, do not touch them until
they have cooled down!
Operating Conditions
The TR Roller can be used without restrictions in any weather condition. For use in the rain an optional mudguard
system is available which can be used if required. The plank is sealed and therefore will not be damaged in the rain.
The ER scooters are limited to the operating conditions of the LiPo battery. The battery can be used at 0°C to 40°C.
In cold temperatures, the battery must be stored inside a building and warmed up before use. The ER scooters can
also be used in the rain and can also be equipped with mudguards.
If the scooter is parked, the plank should not get in touch with water.
We recommend the following sequence for unfolding the scooter: (1) Joint #3 - (2) Joint #2 - (3) Joint #1.
The sequence 1) Joint #2 - (2) Joint #1 - (3) Joint #3 has been proven to be the best way for folding.
See our drawing on page 6. The folding procedure for each joint is described below:

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Folding Instruction Joint #3
Unfolding Joint #3
The rear joint is connected to the
rear fork by means of a rubber
strap attached to handlebar.
Remove the strap from the brake
lever on the handlebar. Fold the
rear fork towards the plank.
When the fork touches the plank,
the locking device engages on
the rear plate. Make sure that
the locking device is securely
locked by pressing the lever
against the fork tube.
Folding Joint #3
It is recommended that joint #3 of the stæp scooter TR3 (three joints) is the most
recently folded one. The plank should lie on your back. Press the locking pin away from
the rear fork with one hand and then use the other hand to move the fork tube with the
rear wheel to the plank. As soon as the fork is pushed to the limit pull the rubber strap
over the brake lever on the folded handlebar.
Locking
lever

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Folding Instruction Joint #2
Folding Joint #2
Joint #2 is unfolded by pressing the main tube in the
direction of the upper side of the plank. At the end of
the folding process, the locking lever has to be pushed
to the main tube to simplify the gliding into the recess
of the mounting plate.
Locking lever
Auffalten Gelenk 2
It is recommended to fold joint #2 with unfolded handle bar. This makes the folding
process very simple and comfortable. Use one hand to hold the main tube and (1)
pull the safety wedge upwards out of the recess in the mounting plate. Now (2)
press the locking lever to the main tube and turn it to the direction of the undersi-
de of the plank. Push the front wheel past the plank, rotate the scooter (the plank)
180° to the upper side and put it on the ground.
1
2
The locking lever is constructed in two parts and con-
sists of the hook that holds the main tube and a clamping
wedge that secures the hook to the rear. Pull the main
tube to the mounting plate. As soon as the main tube lies