The warranty period of products and accessories isimplemented
according to the relevant Product Maintenancelnformation. The warran-
ty period is calculated from the day(purchase date) when the product is
bought for the first time,And the purchase date is considered as the
date registered onthe warranty card when buying the product.
Warranty Period
If maintenance service is needed, you can directly contact the product
distributor or authorized service institutions. You can also contact the
Godox after-sale service call and we will offer you service. When
applying for maintenance service, you should provide valid wananty
card. If you cannot provide valid warranty card, we may offer you
maintenance service once confirmed that the product or accessory is
involved in the maintenance scope, but that shall not be considered as
our obligation.
How to Get the Maintenance Service
Dear customers, as this warranty card is an important certificate to
apply for our maintenance service, please fill in the following form in
coordination with the seller and safekeep it. Thank you!
Warranty
The document applies to the products listed on the Product Mainte-
nance lnformation (see below for further information). Other products or
accessories (e.g. promotional items,giveaways and additional accesso-
ries attached,etc.) are notincluded in this warranty scope.
Applicable Products
Product Information
Customer Information
Seller Information
Note
Model
Name
Address
Name
Contact Number
Address
Date of Sale
Product Code Number
Contact Number
Note: This form shall be sealed by the seller.
The guarantee and service offered by this document are not applicable
in the following cases: ①. The product or accessory has expired its
warranty period; ②. Breakage or damage caused by inappropriate
usage, maintenance or preservation, such as improper packing,
improper usage, improper plugging in/out external equipment,
falling off or squeezing by external force, contacting or exposing
to the improper temperature, solvent, acid, base, flooding and
damp environments, etc; ③.Breakage or damage caused by
non-authorized institution or staff in the process of installation,
maintenance, alternation, addition and detachment; ④. The
original identifying information of product or accessory is
modified, alternated, or removed; ⑤. No valid warranty card; ⑥.
Breakage or damage caused by using illegally authorized,
nonstandard or non-public released software; ⑦. Breakage or
damage caused by force majeure or accident; ⑧. Breakage or
damage that could not be attributed to the product itself. Once met
these situations above, you should seek solutions from the related
responsible parties and Godox assumes no responsibility. The damage
caused by parts, accessories and software that beyond the warranty
period or scope is not included in our maintenance scope. The normal
discoloration, abrasion and consumption are not the breakage within
the maintenance scope.
Inapplicable Cases
The warranty period and service types of products are implemented
according to the following Product Maintenance Information:
Maintenance and Service Support Information
Godox After-sale Service Call 0755-29609320-8062
Circuit Board Customer sends
the product
to designated site
Customer sends
the product
to designated site
Customer sends
the product
to designated site
Battery
Electrical parts e.g.battery
charger, power cord, sync
cable, etc.
Without warranty
12
12
No
3
Parts
Other
Items
Flash tube, modeling lamp, lamp
body, lamp cover, lockingdevice,
package, etc.
Product
Type
Name Maintenance
Period(month)
Warranty Service
Type
