gofanco prophecy PRO-VideoWall User manual

PRO-VideoWall
4K 1x4 Video Wall Processor
®
Made in Taiwan
User‘s Guide

®
PRO-VideoWall
Congratulaons for owning a gofanco product. Our products aim to meet all your
connecvity needs wherever you go.
Have fun with our products!
Please read this manual carefully before rst use.
If you need more informaon about our products, please visit www.gofanco.com.
For technical support, please email us at support@gofanco.com.
For drivers/manuals download, please go to hp://www.gofanco.com/download.

®
PRO-VideoWall
Please read all of these instructions carefully before you use the device. Save
this manual for future reference.
The PRO-VideoWall 4K 1x4 Video Wall Processor has been tested for confor-
mance to safety regulations and requirements, and has been certied for inter-
national use. However, like all electronic equipments, the PRO-VideoWall should
be used with care. Please read and follow the safety instructions to protect your-
self from possible injury and to minimize the risk of damage to the unit.
• Follow all instructions and warnings marked on this unit.
• Do not attempt to service this unit yourself, except where explained in this
manual.
• Provide proper ventilation and air circulation and do not use near water.
• Keep objects that might damage the device and assure that the placement of
this unit is on a stable surface.
• Use only the power adapter and power cords and connection cables designed
for this unit.
• Do not use liquid or aerosol cleaners to clean this unit. Always unplug the po-
wer to the device before cleaning.
1. Safety and Notice
Table of Contents
1. Safety and Notice ..................................................................3
2. Introduction .......................................................................4
3. Features...........................................................................4
4. Package Contents ..................................................................5
5. Specication ......................................................................5
6. Panel Description ..................................................................6
7. Connection Diagram ...............................................................7
8. Hardware Installation ..............................................................7
9. Supported Resolution ..............................................................8
10. Operation Approach................................................................9
11. EDID Learning ....................................................................22
12. Edid LearningWarranty ............................................................23
3

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PRO-VideoWall
• Four HDMI outputs from 640x480 to 1920x1200
• Supports HDMI and DisplayPort input from 640x480 to 4K2K@60 (YUV 4:4:4),
interlaced or progressive
• HDCP support upto Ver. 2.2 for HDMI and 1.2 for DP
• DisplayPort 1.2a & HDMI 2.0a compliant
• Image parameters and layouts are automatically saved in ash memory of the
device and can be recalled for later use
• Several image parameters and layouts can be saved in computers and can be
loaded for later use
• Firmware upgradable for new features and technology enhancements
• The video wall processor can be controlled by USB, push button, Ethernet, IR
remote control and cloud control*
• Resize, position, zoom for each HDMI output video
• User-selectable output settings, up to 1920x1200
• Supports remote control to switch 1x1, 2x2, 1x3 rotate, and 1x4 rotate mode
• Supports independent input rotation at the resolution up to 1080p
• 4K2K60 (YUV 4:4:4) can be divided and displayed onto four 1080p60 TV (2x2
layout only)
• Supports individual propagation delay on each display to have the best visual
perception
3. Features
The PRO-VideoWall 4K 1x4 Video Wall Processor is a powerful, cost eective,
and fully real time data/video processor for multiple at panel displays or pro-
jectors. Virtually any setups for the display layout can be possible by the control
software. The PRO-VideoWall allows the user to input HDMI/ DisplayPort up to
4K2K@60Hz 4:4:4. The embedded scaler converts signals from HDMI/ Display-
Port source to match the native resolution of monitors, at panel displays, pro-
jectors as well as user-selectable output settings up to WUXGA (1920x1200). The
PRO-VideoWall sends the resulting processed video through HDMI interface to
the connected monitors/projectors based on the setup display layout. The layout
can be readily modied to t your applications in digital signage, broadcasting,
education and surveillance systems and optimize visual eects.
2. Introduction
4
Cloud support is through an encrypted communicaon to provide the best priva-
te protecon when using PRO-VideoWall
*

®
PRO-VideoWall
5.Specications
Item Description
Technical
Role of usage Video Wall Processor
HDCP compliance Yes
Video bandwidth Input – Single link 600MHz [18Gbps]
Output –Single-link 225MHz [6.75Gbps]
Video support Input - 4K2K@60 (4:2:2 8bits) / 4K2K@60 (4:4:4 8bits)
Output – 1920x1080@60 / 1920x1200@60
Video Format Support HDMI / DisplayPort
Audio support Yes
ESD protection Human body model — ±15kV [air-gap discharge] &
±8kV [contact discharge]
Input 1x HDMI + 1x DisplayPort + 1x USB + 1xRJ45
Output 4x HDMI + 1x Stereo
Control IR remote control / Ethernet / USB (virtual ) /
Front Panel / Cloud Control
Input TMDS signal 1.2 Volts [peak-to-peak]
HDMI connector Type A [19-pin female]
Mini-USB connector Type A
RJ-45 connector WE/SS 8P8C
Mechanical
Housing Metal enclosure
Dimensions
[L x D x H]
Model 290 x 180 x 44mm [11.4" x 7" x 1.7"]
Package 376 x 240 x 112mm [1'2" x 9.4" x 4.4"]
Carton 590 x 510 x 405mm [1'9" x 1'7" x 1'3"]
Weight Model 1448g [3.2lbs]
Package 2091g [4.6lbs]
Fixedness 1RU rack-mount with ears Wall hanging holes
Power supply 12V DC
Power consumption 12 Watts [max]
Operation tempera-
ture 0~40°C [32~104°F]
Storage temperature -20~60°C [-4~140°F]
Relative humidity 20~90% RH [no condensation]
5
• 1x PRO-VideoWall
• 1x 1U rack-mounting ear set
• 1x 12V power supply
4. Package Contents
• 1x Installation software CD
• 1x IR Remote control (15 keys)
• 1x User Manual

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PRO-VideoWall
6. Panel Description
Front Panel
Rear Panel
1.LED indicator:
PWR – Power indicator LED
LOCK – When device status is locked, it will shine
4K – If source resolution is 4K, the LED indicator will shine
Source – When source from HDMI, the LED indicator will shine
Source from DisplayPort, the LED indicator will blink
2.IR SENSOR: IR sensor for receiving the IR commands from IR remote
3.Control buttons:
Button 1 (Source) – Source setting (HDMI or DisplayPort)
Button 2 (LOCK) – Press button for 3 seconds will enable/disable device locked
Button 3 (2x2) – Fast switch to 1x1 and 2x2
Button 4 (+90°) – Fast switch to 3x1 90° and 4x1 90°
Button 5 (-90°) – Fast switch to 3x1 -90° and 4x1 -90°
Button 6 (Preset 1)
Button 7 (Preset 2)
6
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1
64 75 8 9
10 11 12 13
4. Power Switch: Power ON/OFF switch
5. +12V DC: 12V DC power jack
6. Dip Switch: For rmware update (Default mode: ON)
7. USB virtual COM
8. Ethernet: Ethernet control port
9. Stereo audio output – L
10. Stereo audio output – R
11. HDMI INPUT
12. DisplayPort INPUT
13. Output 1-4: HDMI outputs

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PRO-VideoWall
7. Connection Diagram
8. Hardware Installation
7
PRO-VideoWall as master
1. Connect the source(s) to HDMI / DisplayPort Input(s) of the PRO-VideoWall.
2. Connect all displays to HDMI Outputs of the PRO-VideoWall.
3. Connect the +12V DC power supply to the PRO-VideoWall.

®
PRO-VideoWall
9. Supported Resolution
8
Input resolution Output resolution
720x480@60Hz
720x576@50Hz
1280x720@60Hz
1920x1080@30Hz
1920x1080@60Hz
4K2K@30Hz
4K2K@60Hz (4:2:2 8bits)
4K2K@60Hz (4:4:4 8bits)
640x480@60Hz
720x480@60Hz
720x576@60Hz
800x600@60Hz
1024x768@60Hz
1280x720@60Hz
1280x768@60Hz
1280x960@60Hz
1280x1024@60Hz
1366x768@60Hz
1440x900@60Hz
1680x1050@60Hz
1920x1080@60Hz
1920x1200@60Hz
1600x1200@60Hz

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PRO-VideoWall
9
Method A: IR Remote Control
10. Operation Approach
Button Function
INFO Display device status (IN/OUT Resoluti-
on, EDID, Layout)
MUTE Turn o the stereo audio output
POWER Power ON/OFF the video wall processor
Fast switch to VW1x1 (Full Screen)
SOURCE Source setting (HDMI or DisplayPort)
Fast switch to VW3x1 (+90°)
Fast switch to VW2x2
Fast switch to VW4x1 (-90°)
Fast switch to VW4x1 (+90°)
PRESET- Previous custom layout
PRESET+ Next custom layout
Factory Reset Factory default reset
2160p 60 Default EDID 2160p 60
2160p 30 Default EDID 2160p 30
1080p 60 Default EDID 1080p 60

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PRO-VideoWall
10
Method B: Software Operation
System Requirements and Precautions
1. Whenever powering o PRO-VideoWall, please stay unpowered for at least
5 to 10 seconds to allow power capacitors to discharge.
2. The PRO-VideoWall provides software control program which runs under Mi-
crosoft Windows 7, 8.1, 10 through the interface of USB virtual com control.
3. Before you click on the icon of the software, make sure you have secured the
connection between your computer USB port and the PRO-VideoWall.
After the software control setting is accomplished, it will enter directly to the
control interface.
Start the software control program
After starting the control software, the
following dialog will pop up. It has two
ways to control the PRO-VideoWall de-
vice (under Microsoft Windows 7, please
run as administrator).
1. USB Connection: Use USB to connect
the port on device and computer. Se-
lect correct virtual COM port and click
the OK button.
2. Ethernet Connection: Enter the device
IP address and click the OK button.
1
6 7 8 9
2 3 4 5

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PRO-VideoWall
11
Rotation: *only when input is 1080p resolution
Control Interface
1. Connection Status:
Show the connect information and status. If you use USB control Mode to con-
nect device, the graph is . For IP control, the graph of Ethernet is .
2. Quick Selection: *Quick Selection function is not available when the input re-
solution is 4K2K@60Hz
Use the software for independent rotation
for each input. You can select clockwise or
counterclockwise to rotate the screen.
In this part, you can set up the screen
resolution, screen coordinate and split
screen. Firstly, you should select the TV
picture and you can set up the corres-
ponding function. The dierent colors of
frame represent the dierent output TVs.
The information of coordinate shows the
position of output TV. We also provides
8 preset spaces to save the frequently
used scenarios into the device.

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PRO-VideoWall
12
Output Selection and Resolution:
1. Step 1: check input resolution and choose output resolution
Set the output resolution. You can choose the design display icon to select
the output port and setup resolution. When setting the dierent resoluti-
on, the coordinate of output will also be changed. In this part, you also can
select input source (HDMI or DisplayPort) or lock/unlock the device.
*Note that when you select the Synchronize function, all windows need to
set up in the same resolution, otherwise the output will be abnormal.
*If you lock the device, only factory reset function can work.
• Quick Selection
• From le
• Custom dene
2. Step 2: output setting
In here, it has three modes that can set up the output TV resolution, posi-
tion, size and split screen. The details of dierent mode are described in
step 2-1, 2-2 and 2-3.
*Note that when you want to change to another mode, you need to go back
to the step 2 to change.

®
PRO-VideoWall
If you choose the Quick Selection mode in step 2, this window will automa-
tically pop up. In this mode, you can select default screen split and rotate
screen (rotate screen only at 1080p resolution).
When you select the 3x1 or 4x1 mode, the picture in the right part of control
interface will show a red circle. You can slide this white circle to resize the
output screen. In addition, you also can input the number to adjust the coordi-
nate.
4. Step 2-2: conguration from le
You can load and read conguration from the existing le on your PC/laptop.
13
3. Step 2-1: quick selection
3x1: This mode will divide the screen into 3 parts and rotate the gure.
The remaining part shows the full screen.
4x1: The mode will divide the screen into 4 parts and rotate the gure.
i4k2k60 (YUV 4:4:4) only can be displayed as an 2x2 layout
(1080p60 for each output)

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PRO-VideoWall
14
5. Step 2-3: custom dene
In Custom dene mode, you can dene how to cut in both directions and the
part you want to show on output TV. If you want to understand or estimate
which part you may select, you can select the Grid button to show grid on the
graph. After the setting, please click the button. Besides, you also can
click the button to save the conguration for future usage. You can
adjust the output position by setting coordinates.
6. Step 3: adjust image
Zoom In/Out: You can change pixel size from the edge of the image by
clicking and button (the edge of image has four directions).
After adjusting the image, the rest of this image will be auto-scaled to
fulll the screen.
Horizontal shift/ Vertical shift: You can arbitrarily move the image on
each screen in horizontal direction or vertical direction. Move one pixel
at a time.

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PRO-VideoWall
15
3. EDID (Extended Display Identication Data)
1. Learn EDID from the default
Select Default EDID (1-5 default EDID).
Click button to learn default EDID.
2. Learn EDID from Display
Select the Output.
Click button to learn display EDID.
3. Learn EDID from File
Click button to select the EDID le and write it into input.
4. View EDID content
Select the EDID input source (Input, Output or From File).
Click button to read the EDID description and analysis.
Click button to save the EDID as a le in the connected computer.

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PRO-VideoWall
16
4. Advanced Setting
1. Machine Name
You can set up your machine name in here. Please take a closer look at the
length of string (Max Length: 8).
2. Change Graph
You can change the default graph (splash screen) on this machine.
Click button to select the graph.
After loading the graph step, please click button to write this graph
into device.
3. Factory Reset
Click button to do factory default reset.
This default reset process will take about 5 seconds.
After pop-up a dialog indicates complete,
please restart this machine.

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PRO-VideoWall
17
5. 4K2K Setting
When input is 4K2K@60Hz Resolution, the output display will be forced to
2x2 layout (other layout cannot set) and only can set up the output position.
We also provide 8 preset spaces to save the frequently used scenarios into
the device.
6. Cloud setting-Association Code
Click the button to get an “association code”. The device can use
this code to pair with cloud server. After a successful pairing, you can reset
cloud.
*Please pair device to cloud within 2 minutes when you get an association code.
7. IP Congure
You also can use the Ethernet to control software program. First, you should
click the button to setup network set. Next, you can read the
Ethernet setting from device and manually set to device or click the DHCP
button to automatically get the IP address. After the step of IP conguration,
please restart the machine.

®
PRO-VideoWall
8. Info
Read the software and rmware version.
9. Refresh
This function not only can refresh the information of setting but also can
reconnect this device. You can click button to update the control
connection. A “ReConnectForm” window will pop up for you to select the
approach to connect this device.
Method C: Firmware Update through mini-USB Port
1. Please ensure the le of new rmware le is in the root directory of USB
Flash Drive. The le name should be rmware.bin.
2. Use mini-USB to female USB type A cable to connect the USB interface of
device and USB Flash Drive.
3. Switch dip switch on F/W mode.
4. Power cycle the device and it will automatically start the FW update process
(The process will take about 10 seconds).
18

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PRO-VideoWall
Method D: Cloud Control (IntriCloud) through Ethernet Port
1. Access IntriCloud (http://www.intri.cloud) and click “Create new account”.
2. The Registration page will pop up and please ll in your email and password
information to create your private account.
Create Account
The rst time to use the IntriCloud service, please create a new account.
19

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PRO-VideoWall
1. Firstly, please make sure the device is connected to the Ethernet. Then
please execute the software with device to get the association code
(Note: the status of software is connected).
Add Device to IntriCloud
2. Access IntriCloud (http://www.intri.cloud), and then log in your account
on the right top corner. Click Add device to add the device in which you
just got its association code for.
20
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