Gogoro B01 User manual

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Gogoro B01
Electric Pedal Assist Bicycle
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User’s Manual
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Manufacturer: Gogoro Taiwan Limited
Address: 11F, Building C, No.225, Sec. 2, Chang’an E. Rd., Songshan Dist., Taipei City 105, Taiwan
Tel:[phone]
Version：190701
Series (Model): B01
Copyright© 2019 Gogoro Taiwan Limited All rights reserved. Any portion of this user’’s manual shall not be forwarded,
reproduced or copied in any form unless a prior written consent is received from Gogoro Taiwan Limited.
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Contents
1. Before You Hit the Road 2
1.1 Safety notice 2
1.2 Names and functions 4
2. Before the First Ride 5
2.1 Open the box 5
2.2 Check content 6
2.3 Basic installation and adjustment 7
2.3.1 Handle bar settings 7
2.3.3 Pedal installation 8
2.3.4 saddle height settings 8
2.3.5 Take out the charging stand. 9
2.4 Wake up your Gogoro B01 and charge the battery 9
2.5 APP Setting 10
2.5.1 Download and install the Gogoro Smartwheel APP 10
2.5.2 Sign up or sign into the Gogoro Smartwheel APP 11
2.5.3 Pair the Gogoro B01 with your account 12
3. Unlock, Turn on and Ride 13
3.1 Unlock it and turn it on 13
3.2 Assist power adjustment 13
3.2.1 Electric assistance is triggered by pedaling 13
3.2.2 Assistance level adjustment 14
4. Turn off and Lock 15
4.1 Manually turn it off 15
4.2 Auto lock 16
5. Charging 16
6. Hibernation Mode 17
7. Storage and Shipping 17
8. Maintenance 17
8.1 Check the following before every ride 17
8.2 Daily care and cleaning 18
8.3 Advanced adjustment 19
8.3.1 Saddle height / placement adjustment 19
8.3.2 Transmission belt tension adjustment 19
8.3.3 Brake lever setting 20
8.3.4 Torque values for threaded fasteners 20
9. Troubleshooting 20
10. LED Signal List 23
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11. Specification 24
12. Legal Documentation 26
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1. Before You Hit the Road
Welcome to your new Gogoro B01 electric pedal assist bicycle! Let us walk you through the
right steps to operating your B01 safely and maximize your riding experience. Please read
this guide carefully before you hit the road and make sure you meet all of the following
requirements:
● You fully understand how to correctly operate the Gogoro B01.
● You fully understand all the operational instructions, special notes and warnings
described in this manual.
If you have any questions concerning the operation or maintenance of your Gogoro B01,
please consult the Gogoro Service Center.
Have a safe and fun riding experience with Gogoro B01!
This manual highlights important information with the following symbols:
Note: descriptions that need additional attention.
Warning: extra care must be taken to avoid personal or vehicle damage.
Gogoro Service Center features: items which can only be adjusted, activated or
deactivated by the Gogoro service staff.
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1.1 Safety notice
Make the most of the Gogoro B01’s superior performance by following appropriate handling
and riding procedures. To protect yourself and others on the roads, please follow the
instructions listed below:
● Abstain from riding if you are under the influence of drugs or alcohol, or if you are not
in a good physical or mental condition.
● Observe traffic regulations and pay attention to road and traffic conditions to
proactively avoid dangerous situations proactively.
● Always wear protective gear that meets the legal requirements, such as a helmet,
and other protective gear such as gloves when necessary.
● Do comply with legal requirements of your country or region, such as the installation
and use of lighting, bell and reflectors.
● Perform basic inspections before every ride.
● The left brake lever operates the front brake, and the right brake lever operates the
rear brake.
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● The braking distance might increase under wet weather and road condition.
● The A-weighted emission sound pressure level at the driver ears is less than 70
dB(A)
● Do not use bicycle trailer / child-seat / bicycle carrier with this product.
●Contact Gogoro designated service center if maintenance or repairs are needed.
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Warning: This product is not for off-road purpose. Incorrect use might lead to parts
damage or personal injury.
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Warning: High temperature or heat radiations in a confined environment might
damage composite components.
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Warning: As with all mechanical components, EPAC is subjected to wear and high
stresses. Different materials and components may react to wear or stress fatigue
in different ways. If the design life of a component has been exceeded, it may
suddenly fail, possibly causing injuries to the rider. Any form of crack, scratches or
change of colouring in highly stressed areas indicates that the life of the
component has been reached and it should be replaced.
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Warning: For composite components impact damage may be invisible to the user;
therefore, after serious impact, composite components should either be returned
to the manufacturer for inspection or destroyed and replaced.
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Warning: Any attempt of tampering the parts of this product, might lead to parts
damage or personal injury. Use only genuine replacement parts for safety-critical
components, such as handlebar stem, wheel set (including motor and battery),
charger, frame and fork.
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Warning: When you squeeze the brake levers hard or all the way to the end of
their leverage, the braking force can increase sharply. The rider’s response to
steering and braking can be adversely affected.
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1.2 Names and functions
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No.
Name
No.
Name
1
Front wheel
11
Belt
2
Brake lever
12
Seatpost adjustor
3
Fork
13
Saddle
4
Front brake
14
Seatpost
5
Grip
15
Rear brake
6
Stem
16
Rear wheel
7
Frame
17
Motor
8
Pedal
18
LED
9
Crank
19
Charging port
10
Chainring
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4

2. Before the First Ride
2.1 Open the box
● Pinch and pull out the four fixers around the bottom of the box.
● Lift up the outer sleeve.
● Take out quick start guide, user manual, tool set and accessories from the bottom
compartment, and charger from the side compartment.
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2.2 Check content
Please check the content when you first open the box of this B01.
○ Gogoro B01
○ Quick Start Guide
○ User manual
○ Charging set
■ Stand Charger *
■ Regular Charger *
■ AC cable
○ Pedals x2
○ Tool set
■ T45 Torx wrench
■ 8 mm Hex wrench
■ Phillips screwdriver
○ Accessories
■ Spoke reflector x6
■ Pedal reflector x4
■ Frame reflector x2
■ Bell *
■ Lights* x2
* The content might be different according to model and country.
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If anything on the list is not in the box, please consult your local dealer, or contact
Gogoro via the Gogoro Smartwheel APP or website.
2.3 Basic installation and adjustment
Some basic installation and adjustment must be done before this B01 can function:
2.3.1 Handle bar settings
● Straighten the stem and handle bar.
● Tighten the screw on the left hand side of the stem
○ Use T45 Torx wrench
○ Torque: 15 Nm
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2.3.3 Pedal installation
● Install pedals.
○ Use 8 mm hex wrench
○ Torque: 20 Nm
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Please note that the left pedal has left-handed thread, please turn
counter-clockwise to tighten it. The right pedal is on the opposite.
2.3.4 Saddle height settings
● We provide 5 different lengths of seatposts. Please contact Gogoro via the Gogoro
Smartwheel APP or website if necessary, and choose a proper length to fit your
needs.
● This saddle height adjustment needs some extra tools and knowledge, and is not
meant to be self-serviceable, please consult your local dealer if necessary, and more
detail described in chapter 8.3.1.
●You can also replace the seatpost with a standard 31.6 mm one.
Rider Height (cm)
165 - 170
170 - 175
175 - 180
180 - 185
185 - 190
Rider Height (ft/in)
5'5" - 5’7”
5’7” - 5'9"
5'9" - 5'11"
5'11" - 6'1"
6'1" - 6’3"
Recommended
Seatpost Length (mm)
160
190
220
250
280
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Adjustment of the headset and steering tube might need special tools and
knowledge and is not self-serviceable, please consult your local dealer, or contact
Gogoro via the Gogoro Smartwheel APP or website if necessary.
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
Warning: Do not pull the seatpost beyond the Minimum insertion line.
2.3.5 Take out the charging stand.
● Take out the charger from the side compartment
2.4 Wake up your Gogoro B01 and charge the battery
During shipping and storage, the Gogoro B01 might be under “Hibernation mode” and
cannot be turned on and function. Please do the following procedure to wake it up.
● Connect AC wall outlet and charger.
● Put charger vertically on Gogoro B01 to initial charging.
● When charging, if LED on motor lights up or flashes, it means this Gogoro B01 is
awake and ready to be ridden.
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
Note: If LED is still silent, means something is wrong, check the connection
between charger and AC outlet. Unplug and then replug vertically .
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Warning: Plug and unplug the charger connector vertically and gently. Applying
excessive force on the connector with improper angle might damage the
hardware.
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Warning: When the battery is left to be at a low level of charge for too long, it can
become damaged. Please always connect the charger with B01 and wall AC
outlet, and keep the battery fully charged when you are not using the Gogoro B01.
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Warning: In order to protect the battery from damage by over-discharge, be sure
to charge the battery to full level before you store of ship the Gogoro B01, and
charge the battery at least once per month.
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Warning: Always connect the charger both to the wall AC outlet and B01. NEVER
leave B01 on the charging stand without connecting to wall AC outlet for more
than 1 month, to prevent battery damage.
2.5 APP Setting
2.5.1 Download and install the Gogoro Smartwheel APP
The Gogoro B01 can only work with the Gogoro Smartwheel APP. With this APP, your
smartphone can serve as the key, dashboard, and control panel of the Gogoro B01.
● The Gogoro Smartwheel APP is available for iOS and Android platforms.
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● You can download Gogoro Smartwheel APP by scanning the following QR code:
● iOS platform: Requires iOS 11.0 or later. Please download from the QR code or
Apple iOS APP Store.
● Android platform: Requires Android 6.0 or later. Please download from QR code or
Google Play APP Store.
Note: Some smartphones might not be able to download or install the APP
properly due to compatibility issue. If you encounter any difficulties downloading or
installing the APP, please use a different brand or model of smartphone.
Note: Functions of the Gogoro Smartwheel APP are subject to change with
subsequent updates, models or upgrades of Gogoro B01, and the latest version
prevails.
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2.5.2 Sign up or sign into the Gogoro Smartwheel APP
● After downloading and installing the Gogoro Smartwheel APP, open it.
○ If you are a new user, tap “Sign up” and the APP will guide you through the
process of creating a new Gogoro Smartwheel account.
○ If you already have a Gogoro Smartwheel account, tap “Sign in”.
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
2.5.3 Pair the Gogoro B01 with your account
● Make sure your smartphone is connecting with internet, and Bluetooth is on.
● Launch Gogoro Smartwheel APP on smartphone.
● Once you have signed in the APP with your Gogoro account, follow the instruction of
the APP:
○ Scan the QR code on the rear hub, pair the Gogoro B01 with your phone and
account.
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3. Unlock, Turn on and Ride
3.1 Unlock it and turn it on
● Use paired smartphone APP, long press to unlock and turn on Gogoro B01
● When motor is on, it will flash LED to notify user.
● All settings and adjustments can only be controlled by smartphone APP.
● Ride like a normal bicycle, and the assistance kicks in.
3.2 Assist power adjustment
3.2.1 Electric assistance is triggered by pedaling
● The torque output is in proportion to your pedal input force. The harder you kick the
pedal, the more torque will show up.
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3.2.2 Assistance level adjustment
● You can adjust several assist level of power assist on APP.
○ Swipe up to add more power.
○ Swipe down to reduce power.
○ The higher level gives you more and helps you conquer steep hills.
○ The lower power assist level can be used for riding on flat roads when
minimal assistance is needed and has less battery consumption.
○ The lowest level will shut off the assist power, and you can still ride it like a
normal bicycle.
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Note: Higher assist level results higher power consumption, so the mileage of
assistance will be shorter.
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
Note: The range of assistance depends on user’s weight, riding pattern, slope and
condition of the road, assist level etc..
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Warning: Internal sensors might be affected by strong magnetic field. Please keep
magnets away from the motor.
4. Turn off and Lock
4.1 Manually turn it off
Please turn the Gogoro B01 off and lock it when you leave the bike, to minimize the risk of
theft.
● Long press on the phone APP to turn off the Gogoro B01.
● When it is off, there’s a resistance of turning the Gogoro B01, makes it hard to ride.
The resistance is provided by an internal magnetic lock mechanism.
● User can disable the internal lock with APP.
● When charger is connected with the Gogoro B01, it also turns into Locked Mode.
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Note: The internal magnetic lock will provide certain resistance to make it harder
to ride the bike. This anti-theft function is just a supplement, it cannot replace any
real physical lock and good using habit.
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4.2 Auto lock
● When Gogoro B01 is not moving, there’s no smartphone BLE link, for a period of time
(5 / 10 / 15 min / OFF, APP adjustable), Gogoro B01 enters “Locked Mode”.
● Default is OFF, user needs to enable it via phone APP.
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5. Charging
● Always charge the battery to full level when B01 is not in use.
○ Connect AC wall outlet and charging stand.
○ Put charger on Gogoro B01 to initial charging.
○ The LED on the charger should be green. The LED on the B01 should be on
while charging, and off when charging is completed.
● Keep the charger connected with both B01 and AC wall outlet when B01 is not in
use, in order to keep the battery healthy.
● Do not connect the charger with B01 only, without connecting to the AC wall outlet. If
you do so, the battery will drain faster and the battery life might be affected.
Meaning
Hub LED
Blue
Charger
LED Red
Charger LED
Green
AC connects to charger
N/A
Off
On
Charging complete
Off
Charging
On
On
Off
Error, cannot charge battery
Fast flash
Off
On
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Warning: Plug and unplug the charger connector vertically and gently. Applying
excessive force on the connector with improper angle might damage the
hardware.

Warning: When the battery is left to be at a low level of charge for too long, it can
become damaged. Please always connect the charger with B01 and wall AC
outlet, and keep the battery fully charged when you are not using the Gogoro B01.

Warning: In order to protect the battery from damage by over-discharge, be sure
to charge the battery to full level before you store of ship the Gogoro B01, and
charge the battery at least once per month.
16


Warning: Always connect the charger both to the wall AC outlet and B01. NEVER
leave B01 on the charging stand without connecting to wall AC outlet, or the
battery will drain faster than expected.
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Note: The operating temperature range of Gogoro B01 is 0。c ~ 40。c ,or it might
become abnormal.
6. Hibernation Mode
● When Gogoro B01 battery level is too low, the system will activate hibernation mode
to protect the battery.
● Under hibernation, B01 will no longer respond to APP command.
● Connect the charger to B01 to escape from hibernation mode and charge the battery.
7. Storage and Shipping
● Always connect Gogoro B01 to the charger and keep the battery at full level.
● When the battery level is under 10%, charge the battery within 1 days.
● Fully charge the battery before you ship it or store it for over 1 month, and charge the
battery once per month, to keep the battery healthy.
8. Maintenance
Proper service and maintenance ensure durability, reliability and safety of your Gogoro B01.
It’s recommended to take care of your bike by following the instructions below.
8.1 Check the following before every ride
● Make sure the tire pressure is within normal range, the recommended pressure is
515~790 KPa (i.e.75~115 psi or 5.1~7.9 bar) , which is also written on the sidewall of
your tire.
● If the tire surface has any cracks, damage, excessive abrasion, object punctures or
attachments.
● If the tension of the transmission belt is proper, and more details described in chapter
8.3.2.
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
Adjustment of the transmission belt needs special tools and knowledge and is not
self-serviceable, please contact us on the Gogoro Smartwheel APP or website if
necessary.
● If the batteries still have sufficient power for your trip.
● If the braking system is working normally.
● Check the wear of brake pads.
● Check appropriate spares, i.e. tires, tubes, and brake friction-components.
● Check and tighten screws if necessary. Make sure all components, screws, or any
potentially loose parts, such as handlebar, stem, saddle, seatpost, and wheels, are
installed and fastened with proper means and torque value.
● Check the front brake rotor thickness (Minimum thickness stated on the rotor).
● Check the wear indicators on rear rim. If the indicator disappears, please consult your
local dealer, or contact Gogoro via the Gogoro Smartwheel APP or website, in order
to replace the rear rim.
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In case of any abnormality or uncertainty, please contact Gogoro via the Gogoro
Smartwheel APP or website if necessary.
8.2 Daily care and cleaning
● In order to prolong the battery life, keep the charger connected and charge the
battery anytime when you are not using the Gogoro B01.
● If possible, park your vehicle indoors in dry, shaded and cool places. This will slow
down the normal wear and tear of the bike caused by the sun and rain.
● Please use soft cloths, sponges or soft brushes along with tap water and mild
detergent to clean the exterior.
● Avoid cleaning with powerful pressurized water jet to prevent excessive humidity from
entering and damaging the interior.
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
Warning: When the battery is left to be at a low level of charge for too long, it can
become damaged. Please connect the charger and keep the battery fully charged
when you are not using the Gogoro B01.

Warning: In order to protect the battery from damage by over-discharge, be sure
to charge the battery to full level before you store of ship the Gogoro B01, and
charge the battery at least once per month.

Warning: Always connect the charger both to the wall AC outlet and B01. NEVER
leave B01 on the charging stand without connecting to wall AC outlet for more
than 1 month, to prevent battery damage.


Warning: Do not use any kind of wax or polishing agent on matte or non-glossy
surface, no matter what material it is, and do not wipe or rub strongly, to avoid
damaging the exterior surface.
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Warning: Do not use any detergent or wax on brake and belt transmission system,
to avoid damaging and cause danger. No lubrication is needed on this product.
8.3 Advanced adjustment
The following procedures require advanced tools and technical knowledge. If you don’t know
how to proceed and have no specificed tools, please consult professional bicycle technician,
or contact us via the Gogoro Smartwheel APP or website.
8.3.1 Saddle height / placement adjustment
● Adjust saddle height to fit your body geometry.
○ Pry off the rubber cover.
○ Use 2 mm hex wrench to remove the protection cover.
○ Use 4 mm hex wrench to loosen the seatpost clamp screw, adjust the saddle
height and tighten it.
○ Do not pull the seatpost beyond the “Minimum” insertion limit mark.
○ Tighten all the screws.
○ Torque: 2 mm - NA / 5 mm - 9.2 Nm.
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