Golden MAXICOMFORT PR-535M26 User manual

What is SmartTek®?
SmartTek® is a patented diagnostic technology standard on all Golden recliners.
Technicians are able to save valuable repair time by using a series of L.E.D. lights
to quickly diagnose any electrical issues a chair might be having, often times
just by speaking to the customer over the phone. Using this system, the number of service calls
are cut in half, saving the servicer time and the customer money.
How Does SmartTek Work?
There are three L.E.D. lights placed strategically throughout the electrical
system of every recliner. If any of these lights are not illuminated, it
indicates a possible electrical malfunction.
These lights can be found on:
1. the hand control (both two button and AutoDrive™hand controls)
2. the transformer
3. the wire that runs from the motor and plugs into the transformer
3
1
2
Hi! I’m part of the SmartTek®L.E.D. diagnostic system
found in all Golden™power lift recliners.
I help technicians diagnose electrical issues quickly and easily,
saving time and money.
L.E.D. lights rule!

How Do I Use SmartTek to Diagnose an Electrical Issue?
Using the SmartTek system to help diagnose problems is easy! Simply follow the troubleshooting steps below.
Step 1 – Make sure the recliner is plugged in and the outlet is getting power.
Step 2 – Conrm that the wire from the outlet is plugged tightly into the transformer.
Do the same for the wire coming from the motor to the transformer.
Step 3 – Check the lights on the transformer, motor wire and hand control to see if they are
illuminated. If one or more lights are not lit, an electrical malfunction has occurred:
• The light on the motor wire is not lit, but the transformer light is – Power is not getting
from the transformer to the motor or control box.
• The hand control is not illuminated, but the lights on the transformer and motor wire are
– There is a possible defect with the hand control or extension wire.
NOTE: AutoDrive hand controls may have a “lights out” feature active that automatically
dims the light after approximately 15 seconds of inactivity. If the lights are not lit, quickly
press and release any button to see if they illuminate.
If all lights are illuminated but the chair either doesn’t move or the positioning seems off,
try performing a calibration or lockout sequence using the hand control (models with
AutoDrive™hand controls only).
a. If the chair is not moving at all, it is possible the Lockout Feature has been
activated. To unlock the recliner, press and hold the ‘M’ button until the lights
on the hand control start ashing, then press and release the Rise/Up button. (All
AutoDrive Hand Controls.)
b. If the backrest and/or footrest don’t come all the way up, the chair needs to be
calibrated (4- & 5-Zone models only). See below for instructions or visit
www.goldentech.com/calibration for instructional videos.
5-Zone CALIBRATION
When to use:
• Footrest / backrest don’t
come all the way up
• Positioning seems a bit off
• Periodically for general
care and maintenance
How to use:
While standing next to the chair, press
and hold the highlighted buttons at the
same time until the chair stops moving
PLUS 5 additional seconds.
4-Zone CALIBRATION
When to use:
• Footrest / backrest don’t
come all the way up
• Positioning seems a bit off
• Periodically for general
care and maintenance
How to use:
While standing next to the chair, press
and hold the highlighted buttons at the
same time until the chair stops moving
PLUS 5 additional seconds.
Call our SmartTek trained technical service team
to report your ndings and get the proper
parts sent to you or the customer.
www.goldentech.com
lit_SHT_SmartTek_0722