
9
Bordeaux by
Relax
The
Back
Limited Warranty Protection
Plan
ONE-YEAR
TERM
1. This Protection
Plan
is an agreement between
Relax
The Back
(RTB)
and Golden Technologies whereby
GOLDEN TECHNOLOGIES (GT)
will furnish to the first retail purchaser of the
Bordeaux by Relax The Back
,
should it prove defective by reason of improper workmanship and components excluding
fabric.
a. In Home
Service. For
the
Coverage
Term or Period
as
provided by the Protection
Plan, GT
will provide
In
Home
Service.
A
GT
representative will be allocated to your home to service your
Bordeaux by Relax The
Back.
In the event the product cannot be serviced to the
RTB
franchisee’s satisfaction, a
replacement
of equal or greater value will be provided by
GT
with no additional charges.
b.
The
first option is
always
to repair the recline chair in the home; the last option is to approve a
replacement.
c. Parts. For the Coverage Term or Period as provided by the Protection Plan, GT will repair or replace,
at the
provider's
and/or GT’s option, your
Bordeaux by Relax The Back
without charge for
the
replacement
parts.
d. Labor
For
the
Coverage
Term or Period as provided by the Protection
Plan, GT
will provide labor for
the
warranty repair or replacement of your
Bordeaux by Relax The Back free of charge
.
e.
Freight.
For the
Coverage
Term or Period as provided by the Protection
Plan,
If for any reason that
your
Bordeaux by Relax The Back
needs to be replaced, all freight costs associated with the replacement
will
be the responsibility of GT.
f. Notice.
This
Protection
Plan
is administered by Golden
Technologies,
Inc. To obtain warranty service,
Golden Technologies must be notified of any defects within the applicable Term or Period of Coverage.
Golden
Technologies
will not be responsible for any repairs made without prior
authorization
from
Golden Technologies.
g.
The Effective
date for the term of Limited Warranty Protection Plan
commences
on the date of
the
first retail
purchase
and is
non-transferable.
h. The
Coverage
Period for the term of Limited Warranty Protection Plan
commences
on the date
of
the first retail
purchase
and
expires Twelve
(12) months from the date of the first retail purchase.
i. The manufacturer’s Consumer Limited Lifetime Warranty and Limited Warranty Protection Plan
commence
at time of
purchase
to the original retail consumer.
Exclusions:
This Limited Warranty
Protection Plan does
not
cover any
parts altered or repaired
by any
unauthorized
representatives; parts subject to misuse, abuse or improper service by the consumer; damage or
malfunction resulting from improper operation, maintenance or storage; damage or malfunction
resulting from acts of nature or acts of criminal mischief; damage or malfunction resulting
from
exceeding specified weight limits; items used for commercial or institutional use; unnecessary
service
calls solely for the
purpose
of
educating
the
consumer
about the use of the product.
ANY EXPRESS COVERAGE
NOT
PROVIDED HEREIN, ANY REMEDY
WHICH, BUT
FOR
THIS PROVISION, MIGHT
ARISE BY
IMPLICATION OR
OPERATION
OF LAW, IS
HEREBY EXCLUDED
AND DISCLAIMED. THE IMPLIED
MERCHANTABILITY
AND OR
FITNESS
FOR
ANY PARTICULAR PURPOSE
IS
EXPRESSLY
EXCLUDED.
Some states do not allow the exclusion or limitation of incidental, special or consequential damages, so
the above limitations or exclusion may not apply to
you.
This Limited Warranty gives you specific legal rights, and you may also have other rights, which vary
from
state to state.
BEFORE REQUESTING SERVICE:
Please review the manufacturer’s operating
instruction
booklet (if provided) to insure proper installation and correct customer control adjustments. Contact your
provider to request service
.
TO OBTAIN
SERVICE:
Contact your provider where the Bordeaux by Relax The Back was purchased.
Proof of purchase dates are required when requesting Limited Warranty service. You may be asked to
present your sales receipt
or
other document, which establishes proof and date of purchase.