Goldmedal Super Floss 3038EDX User manual

Part No. 88761EX
Revised Aug 2009
Super Floss
Instruction Manual
Model #3038EDX
Cincinnati, OH 45241-4807 USA

Super Floss
Model 3038EDX
3
Forward
This manual covers the Super Floss cotton candy machine, model number 3038EDX.
Installation Instructions
Checking Shipment
Unpack all cartons and check thoroughly for any damage that may have occurred during transit.
Damage claims should be filed immediately with the transportation company. Gold Medal is not
responsible for damage that occurs in transit.
Setup:
Your new Floss Machine is completely assembled and tested at the factory.
Remove all packing material and tape before starting operation.
Electrical Requirements:
The following power supply must be provided:
Model No. 3038EDX: 230 VAC, 50 Hz. 12 Amps
.
Your electrician must furnish sufficient current for proper machine operation. We recommend this ice
shaver machine be on a dedicated and circuit protected line. Failure to wire properly will void the
warranty and can result in damage to the heat elements, light, motor and etc.
It is Gold Medal Products Company’s recommendation that this machine be plugged directly into a
wall outlet. The use of extension cords is not recommended due to safety risks and the floss
machine’s performance will be sacrificed/reduced.
Before You Plug In Machine:
1. Make sure that the wall outlet can accept the (2) prong grounded plug on the power supply cord.
2. The wall outlet must have the proper polarity. If in doubt, have a competent electrician inspect the
outlet and correct if necessary.

Super Floss
Model 3038EDX
4
Controls And Functions
Main Switch - Turns motor "on" or "off" and supplies current to the heat switch.
Heat Switch - Turns current to the heating element "on" or "off."
Heat Control - Increases or decreases voltage percentage to the tubular wire heating element.
Operating Instructions
Gold Medal FLOSSUGAR is the preferred sugar for your new cotton candy machine. Our
FLOSSUGAR comes in 8 flavors and can change colors for a large variety of combinations to
achieve the best sales. It is packed in handy half-gallon sealed cartons, with an E-Z pour spout for
filling your machine. If you want to “Mix Your Own”— use our FLOSSINE mix and follow the
directions provided.
Most sugar manufactured today is “Extra Fine Granulated” which does have some small particles
which can slip through the openings on the floss band without being melted. If this becomes
objectionable, you can seek out Medium Coarse, or sanding sugars. The larger crystal size will
require more heat to melt. Check the label on the bag of sugar — we commonly see “Free Flowing”
sugar for restaurants, and it contains cornstarch which will burn onto the floss band and clog the
opening. We have also seen some lower priced off-brand “sugar” which is a blend of sugar and
dextrose or corn syrup. This product makes very poor cotton candy. Please make sure you use
quality sugar for your cotton candy machine.
Heat Control Setting Test And Operation
1. Follow the guidelines described on page 3 for supplying power to machine.
2. With main switch still OFF, fill floss head with sugar through top center opening. Always fill it 90%
full with sugar. This 90% level is necessary to obtain a balanced condition in the floss head. DO
NOT OVERFILL! Excessive vibration will occur if overfilled. Before turning the power on, manually
turn the head to balance out the sugar. Important: NEVER add sugar when motor is running.
3. Turn MAIN SWITCH and HEAT SWITCH "ON."
4. Turn heat control knob clockwise to maximum setting to initiate the fastest possible warm up.
5. The machine should start making floss in 45-50 seconds. When the unit starts making floss, you
must reduce the heat setting. Turn the heat control knob counter clockwise to eliminate smoking.
6. Once you find the ideal setting for the HEAT CONTROL, operate with the setting near this
position each time. If the incoming line voltage changes during the day, the control will
automatically adjust the power to the head to keep the power at the same level as the selected
percent power number.

Super Floss
Model 3038EDX
5
INSTALLATION OF FLOSS STABLIZER
1. 2.
3. 4.
Floss Pan
p/n 42085
Whirl Grip Stabilize
r
p/n 55005 Whirl Grip Clip p/n 43030

Super Floss
Model 3038EDX
6
MAKING FLOSS
Pick a cone; if it sticks in the stack of cones, twist it off the stack.
Hold an inch or two of the pointed end of the cone between two fingers and a thumb. With a
light flicking action, roll cone in the web of floss building up in the pan. Lift the cone up with the
ring of floss attached and rotate the cone to wrap the floss. DO NOT roll floss while the cone
is inside the pan. This will pack the floss too tightly.
If the floss fails to stick to the cone, pass the cone near the spinner head to pick up a “starter”
of melted sugar. Lift the cone out of the pan and wrap the floss with a "figure eight" movement
of the hand. This leaves giant pockets and makes the final product appear larger. Make sure
room humidity is not too high, or product will be "heavy".
1. Grip cone as shown. 2. Break into web of 3. Wind the sugar 4. Lift web of floss from the
floss with the cone. onto the cone. pan and roll onto the cone.
5. 6. 7. 8.
DO NOT PUT HANDS OR OBJECTS IN ROTATING SPINNER HEAD.
DO NOT FILL SPINNER HEAD WITH SUGAR WHILE IT IS ROTATING.
WEAR EYE PROTECTION
DO NOT PUT HANDS NEAR ROTATING SPINNER HEAD,
USE FLOSS CONE TO COLLECT COTTON CANDY.

Super Floss
Model 3038EDX
7
FLOATER ADJUSTMENT
In operation, the floss will collect on the FLOSS STABILIZER. If the floss collects “low” on the stabilizer, twist
the front (leading) edge of the leather floaters down. You get more lift and the floss will collect higher.
Form leather floaters as shown. This creates a lifting action to float the floss higher on the outside wall of the
floss pan.
SHUT DOWN PROCEDURE
When completing operation for the day (or any prolonged period), run all the sugar out of the floss head.
When empty, turn the heat to highest position for approximately one to two minutes to “clean” the band by
baking off remaining sugar. NEVER put water in the floss head. Turn off the heat switch and let the motor
only run for 30-45 seconds before turning off the Master switch.

Super Floss
Model 3038EDX
8

Super Floss
Model 3038EDX
9
Troubleshooting
Excessive Smoke
1. Check heat control setting. After warm up, equipment should make good floss at a reduced
setting. Never let the machine operate with the heat so high it produces smoke or if you can smell
burned sugar.
2. Check the product mixture being used. For best results, use nothing with a cornstarch base.
3. Run machine with the heat switch off for 30-45 seconds. Then turn off the main motor switch.
Excessive Vibration
If the equipment is new, verify that the four shipping brackets have been removed from the machine.
When adding sugar to the floss head, always fill it 90% full to obtain a balanced condition in the head
and eliminate vibration. DO NOT add sugar with motor running!
Check for stretched or uneven suspension springs.
Run the sugar completely out, then check for foreign objects or sugar lumps in the head assembly.

Super Floss
Model 3038EDX
10
ORDERING SPARE PARTS
1. Identify the needed part by checking it against the photos, illustrations, and/or the parts list.
2. When ordering, please include part number, part name, and quantity needed.
3. Please include the machine’s model name, serial number, and date of manufacture (located on the
machine nameplate) with your order.
4. Address all parts orders to:
Parts Department
Gold Medal Products Co.
10700 Medallion Drive
Cincinnati, Ohio 45241-4807
[phone]
[phone]
Fax: [phone]
or, place orders at:
E-mail: [email protected]
Web Page: www.gmpopcorn.com

Super Floss
Model 3038EDX
11
CABINET ASSEMBLY
Spinner Head Complete
p/n 43025EX
Motor Inspection Cove
r
p/n 42008NM
Shipping Support
(Remove Before Use)
p/n 43025
Control Knob
p/n 40793
Digital Meter Cove
r
p/n 48756 Handle
p/n 67069 Name Plate p/n 55000EX
Pan Support
p/n 42049
Power Supply Cord
(Rear)
p/n 42369
Strain Relief For Power
Supply Cord
p/n 47026
Lighted Rocker Switch
p/n 42798
(Switch Cover
p
/n 48786
)
Rubber Feet
p/n 47155
Rubber Feet
p/n 41282
Suspension Spring
p/n 20006

Super Floss
Model 3038EDX
12
INSIDE CABINET AND SPINNER HEAD ASSEMBLY
Heat Sink
p/n 48673
Heat Control Display
p/n 55267EX
Exhaust Blowe
r
p/n 48037
Triac
p/n 55155
Terminal Block
p/n 42006
Circuit Breake
r
p/n 48714EX
Relay
p/n 55219EX
1000 Ohm Pot Assy.
p/n 55332
¼-20 X 2” Set Screw
p/n 42311
3 ½” Head Studs
p/n 42032 Terminal Assy. p/n 42305
Top Phenolic Washe
r
p/n 42024
Spinner Head Casting
p/n 43423
¼--20 X 3/8” Set Screw
p/n 74125
10-32 Brass Hex Nuts (4)
p/n 74143
Insulator Sleeve
p/n 42028
Brass Slip Rings (2)
p/n 20020HD
Bottom Phenolic Washe
r
p/n 20054
Center Phenolic Washe
r
p/n 42026
Note: All
phenolic parts,
including stud
insulators, can
be ordered in
one kit.
p/n 42225

Super Floss
Model 3038EDX
13
Inspection Cover and Floss Head Assembly (Spinner Head
43025EX)
Floss Band And Heater
Assembly
p
/n 48785EX
Brush Assembly
p/n 42320
Tension Spring
p/n 2033
Leather Floate
r
p/n 20010
Spinner cap
p/n 43424PMO
Moto
r
p/n 48669EX
10-24 X 2 ¾ Cap Screw
p/n 42199

Super Floss
Model 3038EDX
14
ELECTRICAL SCHEMATIC
EXPORT

Super Floss
Model 3038EDX
15
© The text, descriptions, graphics and other material in this publication are the proprietary and
exclusive property of Gold Medal Products Company and shall not be used, copied,
reproduced, reprinted or published in any fashion, including website display, without its express
written consent.
WARRANTY
WE WARRANT to the original purchaser the Gold Medal equipment sold by us to
be free from defects in material or workmanship under normal use and service. Our
obligation under this warranty shall be limited to the repair or replacement of any
defective part for a period of six (6) months from the date of sale to the Original
Purchaser with regard to labor and two (2) years with regard to parts and does not
cover damage to the equipment caused by accident, alteration, improper use, voltage,
abuse, or failure to follow instructions.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED
OR IMPLIED, AND OF ALL OTHER OBLIGATIONS OR LIABILITIES ON OUR
PART, INCLUDING THE IMPLIED WARRANTY OF MERCHANTIBILITY.
THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION
ON THE FACE HEREOF. We neither assume, nor authorize any other person
to assume for us, any other obligation or liability in connection with the sale of said
GOLD MEDAL equipment or any part thereof.
The term “Original Purchaser” as used in this warranty shall be deemed to mean that
person, firm, association, or corporation who was billed by the GOLD MEDAL
PRODUCTS COMPANY, or their authorized distributor for the equipment.
THIS WARRANTY HAS NO EFFECT AND IS VOID UNLESS THE ORIGINAL
PURCHASER FIRST CALLS GOLD MEDAL PRODUCTS COMPANY AT 1-800-
543-0862 TO DISCUSS WITH OUR SERVICE REPRESENTATIVE THE
EQUIPMENT
PROBLEM, AND, IF NECESSARY, FOR INSTRUCTIONS CONCERNING
THE REPAIR OR REPLACEMENT OF PARTS.
NOTE: This equipment is manufactured and sold for commercial use only.
GOLD MEDAL PRODUCTS COMPANY
10700 Medallion Drive
Cincinnati, Ohio 45241-4807 USA
www.gmpopcorn.com
Phone: [phone]
Fax: [phone]