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Maintenance
For dailycleaning, use a dry cloth and a soft liquid cleaner.
Never use abrasive cleaners containing acetone, chlorine or strong bleach. Also, do not use tools as scrapers, metallic brushes, and other products
which can scratch or tarnish surfaces.
Under nocircumstances should you use chromecleaner on chrome-plated or brass trim, hinges, handles, sockets etc.
Good ventilation and regulating your homes temperature and relative humidity levels is essential for maintaining thequalitylook of your wood cabinetry.
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Closets installed with obvious visual defects
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Defects or damage to closets caused by installation that does not comply strictly with the instructions provided.
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Issues related tothenatural characteristics of wood products or thenormal effects of aging
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Defects caused byproduct modifications completed by the owner/installer. Gluing panels, parts, or pieces is never recommended.
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Defects caused byexposure to the elements including moisture which maycause warping or splitting.
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Defects ordamage toclosets caused bysevereaccidents (e.g. fire or burns).
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Damage caused by flooding or standing water from leaking pipes, faucets, household appliances, etc: up to and including flooding and any
damagescausedbynatural catastrophes.
Notes on Warranty:
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The manufacturer shall not be liable for either its failure to perform or its delays in performance hereunder arising out of or resulting
from causes beyond its control, including but not limited to, acts of God, acts of representatives, acts of government, wars, fires,
floods, epidemics,quarantine, strike, freight embargoes, weather ordefault bysuppliers due to any such causes.
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This warranty applies onlyto the original purchaser and installation siteand is not transferable.
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This warranty is valid only for residential installation.
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FOR WARRANTY SERVICE
To make a claim, contact customer care no later than 30 days following the date of receipt of product.Proof ofpurchase, such as thesales order
receipt is mandatory when requesting warranty service.
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Product must be in original condition and properly stored in a climate controlled space once received, and up to the point of final
installation. Partially assembled, fully assembled, or installed closet is considered accepted by the buyer & may not be returned or exchanged
foranyreason.
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The manufacturer reserves the right to designatea representative toinspect thecloset for analysis.
THE SOLE REMEDY PROVIDED BY THIS WARRANTY IS THE REPAIR OR REPLACEMENT OF ANY PART OR PARTS THAT MAY
PROVE DEFFECTIVE UNDER NORMAL RESIDENTIAL USAGE. THIS WARRANTY DOES NOT COVER THE COST OF REMOVAL,
INSTALLATION, DELAY OR TRANSPORTATION OFNEW PRODUCT.
25 Year Limited Warranty
The manufacturer warranties its closets to be free from defects in material and workmanship under normal residential use, for the period of 25 years from date of
purchase. This warranty is not transferable. Warping of wood, hinges, drawer glides, and mechanical parts are covered under this warranty for 25 years from the
date of purchase of the closet. During this warranty period, the manufacturer will repair or replace, at our option, any closet or its component which proves to be
defective in material or workmanship under normal installation, use and services. This warranty is limited to the replacement of defective parts and does not
include service, labor, or transportation charges related to the removal or installation of defective parts. In addition, this warranty does not include labor or damage
due to improper installation, storage, misuse or neglect. This warranty shall not apply to closets or parts that have been subject to alteration, modification,
accident, abnormal use, extreme temperature, moisture levels, or abrasive/citrus cleaning chemicals. Touch up and adjustments are not included under this
warranty and are the responsibility of the installer. You will be required to provide your order number, receipt, warranty certificate and pictures of the defect.
We guarantee your satisfaction with each closet. Should any closet not meet your satisfaction because of a visual defect, simply return it to your retailer,
PRIOR to assembly for a replacement. We are unable to correct any visual defects after closets are assembled. Concealed damage claims (damage
found after unpacking) must be made within 30 days of receipt of product.
Information about your warranty coverage
This warranty does not cover damages or failure attributableto: