Grandstream Networks HT801 Instruction Manual

Grandstream Networks, Inc.
HT801/HT802
Administration Guide
HT801 HT802

HT80x – Administration Guide
The HT801/HT802 analog telephone adaptors provide transparent connectivity for analog phones and faxes to the world of
internet voice. Connecting to any analog phone, fax, or PBX, the HT801/HT802 are an effective and flexible solution for
accessing internet-based telephone services and corporate intranet systems across established LAN and internet connections.
The Grandstream handy tones HT801/HT802 are new additions to the popular handy tone ATA product family. This manual
will help you learn how to operate and manage your HT801/HT802 analog telephone adaptor and make the best use of its
many upgraded features including simple and quick installation, 3-way conferencing, and direct IP-IP Calling, and new
provisioning support among other features. The HT801/HT802 is very easy to manage and configure and is specifically
designed to be an easy-to-use and affordable VoIP solution for both the residential user and the teleworker.
PRODUCT OVERVIEW
The HT801 is a one-port analog telephone adapter (ATA) while the HT802 is a 2-port analog telephone adapter (ATA) that
allows users to create a high-quality and manageable IP telephony solution for residential and office environments. Its ultra-
compact size, voice quality, advanced VoIP functionality, security protection, and auto provisioning options enable users to
take advantage of VoIP on analog phones and enable service providers to offer high-quality IP service. The HT801/HT802 are
an ideal ATA for individual use and for large-scale commercial IP voice deployments.
Feature Highlights
The following table contains major features of HT801 and HT802:
HT801
HT802
1 SIP profile through 1 FXS port on HT801, 2 SIP profiles through 2 FXS ports on HT802,
and a single 10/100Mbps port on both models. 3-way voice conferencing. Wide range of caller
ID formats. Advanced telephony features, including call transfer, call forward, call-waiting, do
not disturb, message waiting indication, multi-language prompts, flexible dial plan,
and more.
T.38 Fax for creating Fax-over-IP and GR-909 Line Testing Functionalities.
TLS and SRTP security encryption technology to protect calls and accounts.
Automated provisioning options include TR-069 and XML config files.
Failover SIP server automatically switches to secondary server if main server loses
connection.
Use with Grandstream’s UCM series of IP PBXs for Zero Configuration provisioning.
Table 1: HT801/HT802 Features at a Glance
HT801/HT802 Technical Specifications
The following tables summarize all the technical specifications including the protocols/standards supported, voice codecs,
telephony features, languages, and upgrade/provisioning settings for the HT801 and the HT802.
HT801 HT802
Interfaces

Telephone
Interfaces
One (1) RJ11 FXS port Two (2) RJ11 FXS ports
Network
Interface One (1) 10/100Mbps auto-sensing Ethernet port (RJ45)
LED
Indicators POWER, INTERNET, PHONE POWER, INTERNET, PHONE1, PHONE2
Factory
Reset
Button
Yes
Voice, Fax, Modem
Telephony
Features
Caller ID display or block, call waiting, flash, blind or attended transfer, forward,hold, do not disturb, 3-way
conference.
Voice
Codecs
G.711 with Annex I (PLC) and Annex II (VAD/CNG), G.723.1, G.729A/B, G.726,G.722, iLBC, OPUS, dynamic
jitter buffer, advanced line echo cancellation
Fax over IP T.38 compliant Group 3 Fax Relay up to 14.4kpbs and auto-switch to G.711 forFax Pass-through.
Short/Long
Haul Ring
Load
5REN: Up to 1km on 24 AWG 2 REN: Up to 1km on 24 AWG
Caller ID Bellcore Type 1 & 2, ETSI, BT, NTT, and DTMF-based CID.
Disconnect
Methods Busy Tone, Polarity Reversal/Wink, Loop Current
Signalling
Network
Protocols
TCP/IP/UDP, RTP/RTCP, FTP/FTPS, HTTP/HTTPS, ARP/RARP, ICMP, DNS,DDNS, DHCP, NTP, TFTP, SSH,
Telnet, STUN, SIP (RFC3261), SIP overTCP/TLS, SRTP, TR-069.
QoS Layer 3 (ToS, DiffServ, MPLS)
DTMF
Methods In-audio, RFC2833 and/or SIP INFO
Provisionin
g and
Control
HTTP, HTTPS, FTP, FTPS, SSH, Telnet, TFTP, TR-069, secure and automatedprovisioning using AES
encryption, syslog
Security
Media SRTP
Control TLS/SIPS/HTTPS/SSH/Telnet
Manageme
nt Syslog support, SSH, Telnet remote management using web browser
Physical

Table 2: HT801/HT802 Technical Specifications
GETTING STARTED
This chapter provides basic installation instructions including the list of the packaging contents and information for obtaining
the best performance with the HT801/HT802.
Equipment Packaging
The HT801 ATA package contains:
Figure 1: HT801 Package Contents
The HT802 ATA package contains:
Figure 2: HT802 Package Contents
Note: Check the package before installation. If you find anything missing, contact your system administrator.
Universal
Power
Supply
Input: 100-240VAC, 50-60Hz.
Output: 5.0VDC/1.0A
Environme
ntal
Operational: 32o – 104oF or 0º – 40ºC.
Storage: 14o – 140oF or -10º – 60ºC.
Humidity: 10 – 90% Non-condensing
Dimension
s and
Weight
• 100mm x 100mm x 29.5mm
• 102g(without package)
• 100mm x 100mm x 29.5mm
• 114g (without package).
Compliance
Complianc
e
FCC Part15B EN55032, EN55024,EN61000-3-2,
EN61000-3-3,EN60950-1, AS/NZS
CISPR22,AS/NZS60950.1, S003
FCC 15B, AS/NZS CISPR22,
AS/NZS60950, EN55022, EN55024,EN60950,
EN61000-3-2, EN61000-3-3, UL (Power
supply).

HT801/HT802 Ports Description
The following figure describes the different ports on the back panel of the HT801.
Figure 3: HT801 Back Panel
The following figure describes the different ports on the back panel of the HT802.
Figure 4: HT802 Back Panel
Phone for HT801
Phone 1 & 2 for
HT802
Connects the analog phones/fax machines to the phone adapter using an RJ-11 telephone
cable.
Internet port Connects the phone adapter to your router or gateway using an Ethernet RJ45 network cable.
Micro-USB Power Connects the phone adapter to PSU (5V – 1A).
Reset Factory reset button. Press for 7 seconds to reset factory default settings.
Table 3: Definition of the HT801/HT802 Connectors
Connecting HT801/HT802
The HT801 and HT802 are designed for easy configuration and easy installation, to connect your HT801 or HT802, please
follow the steps above:
1. Insert a standard RJ11 telephone cable into the phone port and connect the other end of the telephone cable to a
standard touch-tone analog telephone.
2. Insert the Ethernet cable into the internet or LAN port of the HT801/ht802 and connect the other end of the Ethernet
cable to an uplink port (a router or a modem, etc.)
3. Insert the power adapter into the HT801/HT802 and connect it to a wall outlet.
Power, Ethernet, and Phone LEDs will be solidly lit when the HT801/HT802 is ready for use.

Figure 5: Connecting the HT801/HT802
HT801/HT802 LEDs Pattern
There are 3 LED buttons on HT801 and 4 LED buttons on HT802 that help you manage the status of your Handy Tone.
Figure 6 : HT801/HT802 LEDs Pattern
LED Lights Status
Power LED The Power LED lights up when the HT801/HT802 is powered on, and it flashes when the HT802 is
booting up
Internet
LED
The Ethernet LED lights up when the HT801/HT802 is connected to your network through the Ethernet
port, and it flashes when there is data being sent or received.
Phone LED for
HT801
Phone LED 1&2
for HT802
The phone LEDs
1 & 2 indicate the status of the respective FXS port-phone on the back panel OFF – Unregistered ON
(Solid Blue) – Registered and Available Blinking every second – Off-Hook / Busy Slow blinking – FXS
LEDs indicate
voicemail
Table 4: HT801/HT802 LEDs Pattern Description
CONFIGURATION GUIDE
The HT801/HT802 can be configured in one of two ways:
The IVR voice prompt menu.
The Web GUI is embedded on the HT801/HT802 using the PC’s web browser.
Obtain HT801/HT802 IP Address via Connected Analogue Phone

HT801/HT802 is by default configured to obtain the IP address from the DHCP server where the unit is located. To know which
IP address is assigned to your HT801/HT802, you should access the “Interactive Voice Response Menu” of your adapter via the
connected phone and check its IP address mode.
Please refer to the steps below to access the interactive voice response menu:
1. Use a telephone connected to the phone ports of your HT801/HT802.
2. Press *** (press the star key three times) to access the IVR menu and wait until you hear “Enter the menu option “.
3. Press 02 and the current IP address will be announced.
Understanding HT801/HT802 Interactive Voice Prompt Response Menu
The HT801/HT802has a built-in voice prompt menu for simple device configuration which lists actions, commands, menu
choices, and descriptions. The IVR menu works with any phone connected to the HT801/HT802. Pick up the handset and dial
“***” to use the IVR menu.
Menu Voice Prompt Options
Main
Men
u
“Enter a Menu Option”
Press “*” for the next menu option
Press “#” to return to the main menu
Enter 01-05, 07,10, 13-17,47 or 99 menu options
01
“DHCP Mode”,
“Static IP Mode”
Press “9” to toggle the selection
If using “Static IP Mode”, configure the IP address information using menus 02 to
05.
If using “Dynamic IP Mode”, all IP address information comes from the DHCP
server automatically after reboot.
02 “IP Address “+ IP address
The current WAN IP address is announced
If using “Static IP Mode”, enter a 12-digit new IP address. You need to reboot the
HT801/HT802 for the new IP address to take Effect.
03 “Subnet “+ IP address Same as menu 02
04 “Gateway “+ IP address Same as menu 02
05 “DNS Server “+ IP address Same as menu 02
07 Preferred Vocoder
Press “9” to move to the next selection in the list:
PCM U / PCM A
iLBC
G-726
G-723
G-729
OPUS
G722
10 “MAC Address” Announces the Mac address of the unit.
13 Firmware Server IP Address Announces current Firmware Server IP address. Enter a 12-digit new IP address.

Menu Voice Prompt Options
14 Configuration Server IP
Address Announces current Config Server Path IP address. Enter a 12-digit new IP address.
15 Upgrade Protocol Upgrade protocol for firmware and configuration update. Press “9” to toggle
between TFTP / HTTP / HTTPS / FTP / FTPS. The default is HTTPS.
16 Firmware Version Announces Firmware version information.
17 Firmware Upgrade
Firmware upgrade mode. Press “9” to toggle among the following three options:
always check
check when pre/suffix changes
never upgrade
47 “Direct IP Calling” Enter the target IP address to make a direct IP call, after dial tone. (See “Make a
Direct IP Call”.)
86 Voice Mail Access to your voice mails messages.
99 “RESET”
Press “9” to reboot the device
Enter the MAC address to restore the factory default setting
(See Restore Factory Default Setting section)
701-
702
Phone calls between different
ports of the same HT802
HT802 supports inter-port calling from the voice menu.
70X (X is the port number)
“Invalid Entry” Automatically returns to the main menu
“Device not registered” This prompt will be played immediately after off-hook If the device is not
registered, and the option “Outgoing Call without Registration” is in NO
Table 5: Voice Prompt Menu
Five success tips when using the voice prompt
“*” shifts down to the next menu option and “#” returns to the main menu.
“9” functions as the ENTER key in many cases to confirm or toggle an option.
All entered digit sequences have known lengths – 2 digits for the menu option and 12 digits for the IP address. For IP
address, add 0 before the digits if the digits are less than 3 (i.e. – 192.168.0.26 should be key in like 192168000026. No
decimal is needed).
Key entry cannot be deleted but the phone may prompt an error once it is detected.
Dial *98 to announce the extension number of the port.
Configuration via Web Browser
The HT801/HT802 embedded Web server responds to HTTP GET/POST requests. Embedded HTML pages allow a user to
configure the HT801/HT802 through a web browser such as Google Chrome, Mozilla Firefox, and Microsoft’s IE.
Accessing the Web UI
1. Connect the computer to the same network as your HT801/HT802.

2. Make sure the HT801/HT802 is booted up.
3. You may check your HT801/HT802 IP address using the IVR on the connected phone.
Please see Obtain HT801/HT802 IP Address via Connected Analogue Phone
1. Open the Web browser on your computer.
2. Enter the HT801/HT802’s IP address in the address bar of the browser.
3. Enter the administrator’s password to access the Web Configuration Menu (the default password is admin).
Notes:
The computer must be connected to the same sub-network as the HT801/HT802. This can be easily done by connecting
the computer to the same hub or switch as the HT801/HT802.
Recommended Web browsers:
Microsoft Internet Explorer: version 10 or higher.
Google Chrome: version 58.0.3 or higher.
Mozilla Firefox: version 53.0.2 or higher.
Safari: version 5.1.4 or higher.
Opera: version 44.0.2 or higher.
Web UI Access Level Management
There are two default passwords for the login page:
User Level Username Password Web Pages Allowed
End User Level user 123 Only Status and Basic Settings
Administrator Level admin admin All pages
Viewer Level viewer viewer View all pages. Changes are not allowed.
Table 6: Web access level management
The password is case-sensitive with a maximum length of 25 characters. When changing any settings, always submit them by
pressing the Update or Apply button at the bottom of the page. After submitting the changes in all the Web GUI pages,
reboot HT801/HT802 to have the changes take effect if necessary; most of the options under the Advanced Settings and FXS
Port (x) pages require a reboot.
Saving the Configuration Changes
After users make changes to the configuration, pressing the Update button will save but not apply the changes until Apply
button is clicked. Users can instead directly press Apply button. We recommend rebooting or powering cycle the phone after
applying all the changes.
Changing Admin Level Password
1. Access your HT801/HT802 web UI by entering its IP address in your favorite browser (screenshots below are from HT801
but the same applies to HT802).
2. Enter your admin password (default: admin).
3. PressLoginto access your settings and navigate toAdvanced Settings🡪Admin Password.
4. Enter the new admin password. (The new Password must contain 8-20 characters, at least one number, one uppercase,
and a lowercase letter. Purposely not displayed for security reasons.)
5. Confirm the new admin password.

6. PressApplyat the bottom of the page to save your new settings.
Figure 7: Admin Level Password
Changing User Level Password
1. Access your HT801/HT802 web UI by entering its IP address in your favorite browser.
2. Enter your admin password (default: admin).
3. PressLoginto access your settings and navigate toBasic Settings🡪End User Password.
4. Enter the new end-user password. (The new Password must contain 8-20 characters, at least one number, one uppercase,
and a lowercase letter. Purposely not displayed for security reasons.)
5. Confirm the new end-user password.
6. PressApplyat the bottom of the page to save your new settings.
Figure 8: User Level Password
Changing Viewer Password
1. Access your HT801/HT802 web UI by entering its IP address in your favorite browser.
2. Enter your admin password (default: admin).
3. PressLoginto access your settings.
4. Go toBasic Settings 🡪 NewViewer Passwordandenter the newviewer password.(The new Password must contain 8-
20 characters, at least one number, one uppercase, and a lowercase letter. Purposely not displayed for security reasons)
5. Confirm the new viewer password.
6. PressApplyat the bottom of the page to save your new settings.
Figure 9: Viewer Level Password
Changing HTTP Web Port