Grandstream Networks HT801 Instruction Manual

Grandstream Networks, Inc.
HT801/HT802
Analog Telephone Adaptors
Administration Guide

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HT801/HT802 Administration Guide
Version 1.0.13.7
COPYRIGHT
©2019 Grandstream Networks, Inc. http://www.grandstream.com
All rights reserved. Information in this document is subject to change without notice. Reproduction or
transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without
the express written permission of Grandstream Networks, Inc. is not permitted.
The latest electronic version of this user manual is available for download here:
http://www.grandstream.com/support
Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc.
in the United States, Europe and other countries.
CAUTION
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
WARNING
Please do not use a different power adaptor with your devices as it may cause damage to the products and
void the manufacturer warranty.

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GNU GPL INFORMATION
HT801/HT802 firmware contains third-party software licensed under the GNU General Public License
(GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General
Public License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/support/faq/gnu-general-public-license/gnu-gpl-information-download

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HT801/HT802 Administration Guide
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Table of Content
DOCUMENT PURPOSE .................................................................................................7
CHANGE LOG................................................................................................................8
Firmware Version 1.0.13.7 .....................................................................................................................8
Firmware Version 1.0.11.6 .....................................................................................................................8
Firmware Version 1.0.10.6 .....................................................................................................................8
Firmware Version 1.0.9.3 .......................................................................................................................9
Firmware Version 1.0.8.7 .......................................................................................................................9
Firmware Version 1.0.5.11 .....................................................................................................................9
Firmware Version 1.0.3.7 .....................................................................................................................10
Firmware Version 1.0.3.2 .....................................................................................................................10
Firmware Version 1.0.2.5 .....................................................................................................................10
Firmware Version 1.0.2.3 .....................................................................................................................10
Firmware Version 1.0.1.9 .....................................................................................................................10
GUI INTERFACE EXAMPLES...................................................................................... 11
WELCOME ...................................................................................................................12
PRODUCT OVERVIEW ................................................................................................13
Feature Highlights................................................................................................................................13
HT801/HT802 Technical Specifications ...............................................................................................14
GETTING STARTED.....................................................................................................16
Equipment Packaging ..........................................................................................................................16
HT801/HT802 Ports Description ..........................................................................................................17
Connecting HT801/HT802 ...................................................................................................................18
HT801/HT802 LEDs Pattern ................................................................................................................18
CONFIGURATION GUIDE ............................................................................................20
Obtain HT801/HT802 IP Address via Connected Analogue Phone.....................................................20

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Understanding HT801/HT802 Interactive Voice Prompt Response Menu ..........................................20
Configuration via Web Browser ...........................................................................................................22
Accessing the Web UI ..................................................................................................................22
Web UI Access Level Management..............................................................................................22
Saving the Configuration Changes...............................................................................................23
Changing Admin Level Password.................................................................................................23
Changing User Level Password ...................................................................................................23
Changing Viewer Password..........................................................................................................24
Changing HTTP Web Port ............................................................................................................24
Web Configuration Pages Definitions ..................................................................................................25
Status Page Definitions ................................................................................................................25
Basic Settings Page Definitions....................................................................................................27
Advanced Settings Page Definitions ............................................................................................31
FXS Ports Pages Definitions ........................................................................................................40
NAT Settings ........................................................................................................................................57
DTMF Methods ....................................................................................................................................57
Preferred Vocoder (Codec) ..................................................................................................................57
Configuring HT801/HT802 Through Voice Prompts ............................................................................58
Register a SIP Account ........................................................................................................................58
Call Features........................................................................................................................................61
Rebooting HT801/HT802 from Remote ...............................................................................................63
UPGRADING AND PROVISIONING ............................................................................64
Firmware Upgrade procedure ..............................................................................................................64
Upgrading via Local Directory..............................................................................................................65
Upgrading via Local TFTP/HTTP/HTTPS/FTP/FTPS Servers ............................................................65
Firmware and Configuration File Prefix and Postfix ............................................................................66
Managing Firmware and Configuration File Download........................................................................66
Configuration File Download................................................................................................................66
RESTORE FACTORY DEFAULT SETTINGS ............................................................... 68

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Using the Reset Button ........................................................................................................................68
Using the IVR Command .....................................................................................................................68
Reset from Web Interface (Reset Type) ..............................................................................................69
Reset using SIP NOTIFY .....................................................................................................................69
EXPERIENCING HT801/HT802....................................................................................70

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Table of Tables
Table 1: HT801/HT802 Features at a Glance .............................................................................................13
Table 2: HT801/HT802 Technical Specifications.........................................................................................14
Table 3: Definition of the HT801/HT802 Connectors ..................................................................................17
Table 4: HT801/HT802 LEDs Pattern Description ......................................................................................19
Table 5: Voice Prompt Menu .......................................................................................................................20
Table 6: Status Page Definitions .................................................................................................................25
Table 7: Basic Settings Page ......................................................................................................................27
Table 8: Advanced Settings.........................................................................................................................31
Table 9: FXS Ports ......................................................................................................................................40
Table 10: HT801/HT802 Call Features .......................................................................................................61
Table 11: MAC Address Key Mapping.........................................................................................................68
Table of Figures
Figure 1: HT801 Package Contents............................................................................................................16
Figure 2: HT802 Package Contents............................................................................................................16
Figure 3: HT801 Back Panel .......................................................................................................................17
Figure 4: HT802 Back Panel .......................................................................................................................17
Figure 5: Connecting the HT801/HT802 .....................................................................................................18
Figure 6: HT801/HT802 LEDs Pattern ........................................................................................................18
Figure 7: Admin Level Password ................................................................................................................23
Figure 8: User Level Password...................................................................................................................24
Figure 9: Viewer Level Password................................................................................................................24
Figure 10: Web HTTP Port..........................................................................................................................25
Figure 11: SIP Accounts Settings................................................................................................................60
Figure 12: Account Status ...........................................................................................................................61
Figure 13: Firmware Upgrade Page............................................................................................................65
Figure 14: XML Config File - MAC Header .................................................................................................67

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HT801/HT802 Administration Guide
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DOCUMENT PURPOSE
This document describes the basic concept and tasks necessary to use and configure your
HT801/HT802. And it covers the topic of connecting and configuring the HT801/HT802, making basic
operations and the call features. Please visit http://www.grandstream.com/support to download the latest
“HT801/HT802 User Guide”.
This guide covers following topics:
•Product overview
•Getting started
•Configuration guide
•Upgrade and provisioning
•Restore factory default settings

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HT801/HT802 Administration Guide
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CHANGE LOG
This section documents significant changes from previous versions of administration guide for
HT801/HT802. Only major new features or major document updates are listed here. Minor updates for
corrections or editing are not documented here.
Firmware Version 1.0.13.7
•Added ability to support provisioning server path containing the server authentication credentials for
the DHCP option 66. [Allow DHCP Option 66 to Override Server]
•Added support to send SNMP trap to 3 different servers. [SNMP Trap IP Address]
•Added feature “Call Features Settings”. [Call Features Settings]
•Added feature “Use SIP User Agent”. [SIP User-Agent]
•Updated “Use SIP User Agent Header” to “SIP User Agent Postfix”. [SIP User Agent Postfix].
•Added feature “Disable Reminder Ring for DND”. [Disable Reminder Ring for DND]
•Added feature “CDR File Option”. [CDR File Option]
•Added feature “SIP File Option”. [SIP File Option]
•Added feature “Disable Weak TLS Cipher Suites”. [Disable Weak TLS Cipher Suites]
•Added feature “Pulse Dialing Standard”. [Pulse Dialing Standard]
•Added feature “Callee Flash to 3WC”. [Callee Flash to 3WC]
•Added feature “RFC2833 Count”. [RFC2833 Events Count] [RFC2833 End Events Count]
•Added feature “Replace Beginning ‘+’ with 00 in Caller ID”. [Replace Beginning '+' with 00 in Caller ID]
•Added feature “Disable Unknown Caller ID”. [Disable Unknown Caller ID]
•Added feature “Disable # as Redial Key”. [Disable # as Redial Key]
•Added feature “Reset Call Features”. [Reset Call Features]
•Added support to view, download, and delete the call history through device Web UI. [CDR File]
•Added support to store SIP file locally. [SIP File]
Firmware Version 1.0.11.6
•Added support to display CPU load on the device web STATUS page. [CPU Load]
•Added support for SIP keep-alive to use SIP NOTIFY. [Enable SIP OPTIONS/NOTIFY Keep Alive]
•Added feature “Network Cable Status”on Web UI status page. [Network Cable Status]
•Added support for Management Interface. [Enable Management Interface]
•Added feature “SSH Idle Timeout”. [SSH Idle Timeout]
•Added feature “Telnet Idle Timeout”. [Telnet Idle Timeout]
•Added feature “Use ARP to detect network connectivity”. [Use ARP to detect network connectivity]
•Added feature “Call Record”. [CDR File]
Firmware Version 1.0.10.6
•Added feature “Inband DTMF Duration”. [Inband DTMF Duration]

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•Added feature “RFC2543 Hold”. [RFC2543 Hold]
•Added feature “Visual MWI Type”. [Visual MWI Type]
•Added feature “Ring Frequency”. [Ring Frequency]
•Added feature “Allow SIP Factory Reset”. [Allow SIP Factory Reset] [Reset using SIP NOTIFY]
•Added support for G722 Codec. [HT801/HT802 Technical Specifications]
•Added support for allow user to choose preference codec from PCMU and PCMA for FAX pass-through
codec. [Fax Mode]
Firmware Version 1.0.9.3
•Added feature “Custom Certificate”. [Custom Certificate]
•Added feature “Use P-Access-Network-Info Header”. [Use P-Access-Network-Info Header]
•Added feature “Use P-Emergency-Info Header”. [Use P-Emergency-Info Header]
•Added feature “Conference Party Hang up Tone” when “Special Feature” is set to MTS. [Call Progress
Tones]
•Add support for HTTPS based on TLS v1.2
Firmware Version 1.0.8.7
•Added [MTS] to Special Feature.
•Added support for upgrade device via [FTP/FTPS] server. [UPGRADING AND PROVISIONING]
•Added support to have the call waiting tone through SIP INFO.
•Added feature “Validate Server Certificates”. [Validate Server Certificates]
•Added support for [DDNS]
•Added feature Blacklist for Incoming Calls. [Blacklist for Incoming Calls]
•Added support for [Telnet]
•Added feature [Play busy/reorder tone before Loop Current Disconnect]
Firmware Version 1.0.5.11
•Changed default "Upgrade Via" from HTTP to HTTPS. [Upgrade via] [UPGRADE PROTOCOL]
•Added the ability to schedule [Automatic Reboot]
•Added support for [SNMP]
•Added support for 3 level access through RADIUS authorization (Admin, User and [viewer])
•Added option to customize number of failed [Web Access Attempt Limit] to access web GUI
•Added option to customize idle time to logout the web access with [Web Session Timeout]
•Added option to disable WAN side ports [Black List for WAN Side Port]
•Added feature “Caller ID Fetch Order” option under FXS port settings. [Caller ID Fetch Order]
•Added feature “Enable High Ring Power” option under FXS port settings. [Enable High Ring Power]
•Added feature “Internet Protocol” to choose from “IPv4 Only”, “IPv6 Only”, “Both, prefer IPv4”, “Both,
prefer IPv6”. [Internet Protocol]
•Added feature “IPv6 Address” to configure IPv6 Address. [IPv6 Address]

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Firmware Version 1.0.3.7
•Added option “Use Actual Ephemeral Port in Contact with TCP/TLS” to force device to use actual
ephemeral port. [Use Actual Ephemeral Port in Contact with TCP/TLS]
•Added option “SIP URI Scheme When Using TLS” to choose between ‘SIP’ and ‘SIPS’. [SIP URI
Scheme When Using TLS]
•Added Option “Backup Outbound Proxy” to use backup Outbound Proxy if Outbound Proxy registration
expires. [Backup Outbound Proxy]
•Added option “Prefer Primary Outbound Proxy” to enable registration through primary outbound proxy
if registration expires. [Prefer Primary Outbound Proxy]
•Added option “Enable RTCP” to enable RTCP function through Web UI. [Enable RTCP]
•Added option “Hold Target Before Refer” to enable device to hold before being referred. [Hold Target
Before Refer]
•Added Option “Enable Session Timer” to disable session timer. [Enable Session Timer]
•Added feature “Conference URI” to support Conference URI. [Conference URI]
•Added feature “White List for WAN Side” for remote management. [White List for WAN Side]
•Added feature “Black List for WAN Side” for remote management. [Black List for WAN Side]
•Added option “Web Access Mode” to choose between “HTTPS” and “HTTP” to access device Web UI.
•Added feature “HTTPS Web Port” to set HTTPS web port instead of using default HTTPS port. [HTTPS
Web Port]
•Added feature “SSH Port” to self-configure SSH port. [SSH Port]
•Added SNMP related features.
Firmware Version 1.0.3.2
•This is the initial version for HT801.
•Added option “DNS SRV use Registered IP” [DNS SRV use Registered IP].
•Changed default NTP server from us.pool.ntp.org to pool.ntp.org.
Firmware Version 1.0.2.5
•Changed OPUS Payload Type default value to 123 to match other GS products. [OPUS Payload Type].
Firmware Version 1.0.2.3
•Added a re-enter box to confirm change user and admin password on web GUI to avoid typo or mistakes
[Confirm Admin Password][Confirm End User Password].
•Add new iLBC libraries to improve iLBC audio quality.
Firmware Version 1.0.1.9
•This is the initial version.

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GUI INTERFACE EXAMPLES
http://www.grandstream.com/sites/default/files/Resources/ht80x_web_gui.zip
1. Screenshot of Login Page.
2. Screenshots of Status Page.
3. Screenshots of Basic Settings Page.
4. Screenshots of Advanced Settings Page.
5. Screenshots of FXS Port 1 Page.
6. Screenshots of FXS Port 2 Page.

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WELCOME
The HT801/HT802 analog telephone adaptors provide transparent connectivity for analog phones and
faxes to the world of internet voice. Connecting to any analog phone, fax or PBX, the HT801/HT802 are an
effective and flexible solution for accessing internet-based telephone services and corporate intranet
systems across established LAN and internet connections. The Grandstream handy tones HT801/HT802
are new additions to the popular handy tone ATA product family. This manual will help you learn how to
operate and manage your HT801/HT802 analog telephone adaptor and make the best use of its many
upgraded features including simple and quick installation, 3-way conferencing, direct IP-IP Calling, and new
provisioning support among other features. The HT801/HT802 are very easy to manage and configure and
are specifically designed to be an easy to use and affordable VoIP solution for both the residential user and
the teleworker.

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PRODUCT OVERVIEW
The HT801 is a one-port analog telephone adapter (ATA) while the HT802 is a 2-port analog telephone
adapter (ATA) that allows users to create a high-quality and manageable IP telephony solution for residential
and office environments. Its ultra-compact size, voice quality, advanced VoIP functionality, security
protection and auto provisioning options enable users to take advantage of VoIP on analog phones and
enables service providers to offer high quality IP service. The HT801/HT802 are an ideal ATA for individual
use and for large scale commercial IP voice deployments.
Feature Highlights
The following table contains major features of HT801 and HT802:
Table 1: HT801/HT802 Features at a Glance
HT801
HT802
•1 SIP profile through 1 FXS port on HT801, 2 SIP profiles through 2 FXS
ports on HT802 and single 10/100Mbps port on both models.
•3-way voice conferencing.
•Wide range of caller ID formats.
•Advanced telephony features, including call transfer, call forward, call-
waiting, do not disturb, message waiting indication, multi-language prompts,
flexible dial plan and more.
•T.38 Fax for creating Fax-over-IP and GR-909 Line Testing Functionalities.
•TLS and SRTP security encryption technology to protect calls and accounts.
•Automated provisioning options include TR-069 and XML config files.
•Failover SIP server automatically switches to secondary server if main server
loses connection.
•Use with Grandstream’s UCM series of IP PBXs for Zero Configuration
provisioning.

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HT801/HT802 Technical Specifications
Following tables resumes all the technical specifications including the protocols/standards supported,
voice codecs, telephony features, languages and upgrade/provisioning settings for the HT801 and the
HT802.
Table 2: HT801/HT802 Technical Specifications
Interfaces
HT801
HT802
Telephone Interfaces
One (1) RJ11 FXS port
Two (2) RJ11 FXS ports.
Network Interface
One (1) 10/100Mbps auto-sensing Ethernet port (RJ45).
LED Indicators
POWER, INTERNET, PHONE
POWER, INTERNET, PHONE1,
PHONE2.
Factory Reset Button
Yes.
Voice, Fax, Modem
HT801
HT802
Telephony Features
Caller ID display or block, call waiting, flash, blind or attended transfer, forward,
hold, do not disturb, 3-way conference.
Voice Codecs
G.711 with Annex I (PLC) and Annex II (VAD/CNG), G.723.1, G.729A/B, G.726,
G.722, iLBC, OPUS, dynamic jitter buffer, advanced line echo cancellation.
Fax over IP
T.38 compliant Group 3 Fax Relay up to 14.4kpbs and auto-switch to G.711 for
Fax Pass-through.
Short/Long Haul
Ring Load
5 REN: Up to 1km on 24 AWG.
2 REN: Up to 1km on 24 AWG.
Caller ID
Bellcore Type 1 & 2, ETSI, BT, NTT, and DTMF-based CID.
Disconnect Methods
Busy Tone, Polarity Reversal/Wink, Loop Current.
Signaling
HT801
HT802
Network Protocols
TCP/IP/UDP, RTP/RTCP, FTP/FTPS, HTTP/HTTPS, ARP/RARP, ICMP, DNS,
DDNS, DHCP, NTP, TFTP, SSH, Telnet, STUN, SIP (RFC3261), SIP over
TCP/TLS, SRTP, TR-069.
QoS
Layer 3 (ToS, DiffServ, MPLS).
DTMF Methods
In-audio, RFC2833 and/or SIP INFO.
Provisioning and
Control
HTTP, HTTPS, FTP, FTPS, SSH, Telnet, TFTP, TR-069, secure and automated
provisioning using AES encryption, syslog.
Security

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HT801
HT802
Media
SRTP.
Control
TLS/SIPS/HTTPS/SSH/Telnet.
Management
Syslog support, SSH, Telnet remote management using web browser.
Physical
HT801
HT802
Universal Power
Supply
Input: 100-240VAC, 50-60Hz.
Output: 5.0VDC/1.0A.
Environmental
Operational: 32o – 104oF or 0º – 40ºC.
Storage: 14o – 140oF or -10º – 60ºC.
Humidity: 10 – 90% Non-condensing.
Dimensions and
Weight
•100mm x 100mm x 29.5mm
•102g
•100mm x 100mm x 29.5mm
•114g (without package).
Compliance
HT801
HT802
Compliance
FCC Part15B EN55032, EN55024,
EN61000-3-2, EN61000-3-3,
EN60950-1, AS/NZS CISPR22,
AS/NZS60950.1, S003
FCC 15B, AS/NZS CISPR22,
AS/NZS60950, EN55022, EN55024,
EN60950, EN61000-3-2, EN61000-3-
3, UL (Power supply).

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HT801/HT802 Administration Guide
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GETTING STARTED
This chapter provides basic installation instructions including the list of the packaging contents and
information for obtaining the best performance with the HT801/HT802.
Equipment Packaging
The HT801 ATA package contains:
The HT802 ATA package contains:
Figure 2: HT802 Package Contents
Note: Check the package before installation. If you find anything missing, contact your system administrator.
1x HT802
1x 5V Power Adapter
1x Ethernet Cable
1x Quick Installation Guide
1x GPL Statement
Figure 1: HT801 Package Contents
1x HT801
1x 5V Power Adapter
1x Ethernet Cable
1x Quick Installation Guide
1x GPL Statement

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HT801/HT802 Ports Description
The following figure describes the different ports on the back panel of the HT801.
The following figure describes the different ports on the back panel of the HT802.
Figure 4: HT802 Back Panel
Table 3: Definition of the HT801/HT802 Connectors
Phone for HT801
Phone 1 & 2 for HT802
Connects the analog phones / fax machines to the phone adapter using
an RJ-11 telephone cable.
Internet port
Connects the phone adapter to your router or gateway using an Ethernet
RJ45 network cable.
co
Micro-USB Power
Connects the phone adapter to PSU (5V – 1A).
Reset
Factory reset button. Press for 7 seconds to reset factory default settings.
Phone 1 & 2
(RJ-11 FXS Ports)
Micro USB
Power DC
Internet
Port
Phone
(RJ-11 FXS Port)
Micro USB
Power DC
Internet
Port
Figure 3: HT801 Back Panel

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Connecting HT801/HT802
The HT801 and HT802 are designed for easy configuration and easy installation, to connect your HT801
or HT802, please follow the steps above:
1. Insert a standard RJ11 telephone cable into the p hone port and connect the other end of the
telephone cable to a standard touch-tone analog telephone.
2. Insert the Ethernet cable into the internet or LAN port of the HT801/ht802 and connect the other
end of the Ethernet cable to an uplink port (a router or a modem, etc.)
3. Insert the power adapter into the HT801/HT802 and connect it to a wall outlet.
Power, Ethernet and Phone LEDs will be solidly lit when the HT801/HT802 is ready for use.
Figure 5: Connecting the HT801/HT802
HT801/HT802 LEDs Pattern
There are 3 LED buttons on HT801 and 4 LED buttons on HT802 that help you manage the status of your
Handy Tone.
Figure 6: HT801/HT802 LEDs Pattern
HT801
or
HT802

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Table 4: HT801/HT802 LEDs Pattern Description
LED Lights
Status
Power LED
The Power LED lights up when the HT801/HT802 is powered on and it
flashes when the HT802 is booting up
Internet LED
The Ethernet LED lights up when the HT801/HT802 is connected to your
network through the Ethernet port and it flashes when there is data being
sent or received.
Phone LED for HT801
Phone LED 1&2 for
HT802
The phone LED 1 & 2 indicate status of the respective FXS port-phone on
the back panel
•OFF - Unregistered
•ON (Solid Blue) - Registered and Available
•Blinking every second - Off-Hook / Busy
•Slow blinking - FXS LEDs indicates voicemail