Grandstream Networks HT814 User manual

Grandstream Networks, Inc.
HT812/HT814
Analog Telephone Adaptors
User Guide

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HT812/HT814 User Guide
Version 1.0.15.4
COPYRIGHT
©2019 Grandstream Networks, Inc. http://www.grandstream.com
All rights reserved. Information in this document is subject to change without notice. Reproduction or
transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without
the express written permission of Grandstream Networks, Inc. is not permitted.
The latest electronic version of this user manual is available for download here:
http://www.grandstream.com/support
Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc.
in the United States, Europe and other countries.
CAUTION
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
WARNING
Please do not use a different power adaptor with your devices as it may cause damage to the products and
void the manufacturer warranty.

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HT812/HT814 User Guide
Version 1.0.15.4
GNU GPL INFORMATION
The firmware for the HT812/HT814 contains third-party software licensed under the GNU General Public
License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU
General Public License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/support/faq/gnu-general-public-license/gnu-gpl-information-download

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HT812/HT814 User Guide
Version 1.0.15.4
Table of Content
DOCUMENT PURPOSE .................................................................................................7
CHANGE LOG................................................................................................................8
Firmware Version 1.0.15.4 .....................................................................................................................8
Firmware Version 1.0.13.7 .....................................................................................................................8
Firmware Version 1.0.11.6 .....................................................................................................................8
Firmware Version 1.0.10.6 .....................................................................................................................8
Firmware Version 1.0.9.3 .......................................................................................................................8
Firmware Version 1.0.8.7 .......................................................................................................................8
Firmware Version 1.0.5.11 .....................................................................................................................8
Firmware Version 1.0.3.7 .......................................................................................................................8
Firmware Version 1.0.3.2 .......................................................................................................................8
Firmware Version 1.0.2.7 .......................................................................................................................9
Firmware Version 1.0.2.3 .......................................................................................................................9
Firmware Version 1.0.2.1 .......................................................................................................................9
GUI INTERFACE EXAMPLES......................................................................................10
WELCOME ................................................................................................................... 11
PRODUCT OVERVIEW ................................................................................................ 12
Feature Highlights................................................................................................................................12
HT812/HT814 Technical Specifications ...............................................................................................13
GETTING STARTED.....................................................................................................15
Equipment Packaging ..........................................................................................................................15
HT812/HT814 Ports Description..........................................................................................................16
Connecting HT812/HT814 ...................................................................................................................16
Scenario 1: Connecting the HT812/HT814 using WAN Port........................................................16
Scenario 2: Connecting the HT812/HT814 using LAN Port .........................................................17
HT812/HT814 LEDs Pattern ................................................................................................................17

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HT812/HT814 User Guide
Version 1.0.15.4
CONFIGURATION GUIDE ............................................................................................ 19
Obtain HT812/HT814 IP Address via Connected Analogue phone .....................................................19
Understanding HT812/HT814 Interactive Voice Prompt Response Menu ..........................................19
Configuration via Web Browser ...........................................................................................................21
Accessing the Web UI ..................................................................................................................21
Web UI Access Level Management..............................................................................................22
Saving the Configuration Changes...............................................................................................22
Changing Admin Level Password.................................................................................................23
Changing User Level Password ...................................................................................................23
Changing Viewer Password..........................................................................................................23
Changing HTTP Web Port ............................................................................................................24
Configuring HT812/HT814 Through Voice Prompts ............................................................................24
Register a SIP Account ........................................................................................................................25
Rebooting HT812/HT814 from Remote ...............................................................................................27
CALL FEATURES.........................................................................................................28
CALL OPERATIONS ....................................................................................................30
Placing a Phone Call............................................................................................................................30
Direct IP Calls ......................................................................................................................................30
Call Hold ..............................................................................................................................................31
Call Waiting ..........................................................................................................................................31
Call Transfer.........................................................................................................................................31
Blind Transfer................................................................................................................................31
Attended Transfer .........................................................................................................................31
3-Way conferencing .............................................................................................................................32
Call Return ...........................................................................................................................................32
Voice Mail.............................................................................................................................................32
VM Notification..............................................................................................................................32
Accessing VM ...............................................................................................................................33
Flash Digit Control ...............................................................................................................................33

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HT812/HT814 User Guide
Version 1.0.15.4
RESTORE FACTORY DEFAULT SETTINGS ...............................................................34
Using the Reset Button ........................................................................................................................34
Using the IVR Command .....................................................................................................................34
EXPERIENCING HT812/HT814....................................................................................36

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HT812/HT814 User Guide
Version 1.0.15.4
Table of Tables
Table 1: HT812/HT814 Features at a Glance .............................................................................................12
Table 2: HT812/HT814 Technical Specifications.........................................................................................13
Table 3: Definition of the HT812/HT814 Connectors ..................................................................................16
Table 4: HT812/HT814 LEDs Pattern Description ......................................................................................18
Table 5: Voice Prompt Menu .......................................................................................................................19
Table 6: HT812/HT814 Call Features .........................................................................................................28
Table 7: MAC Address Key Mapping ..........................................................................................................34
Table of Figures
Figure 1: HT812 Package Contents............................................................................................................15
Figure 2: HT814 Package Contents............................................................................................................15
Figure 3: HT812 Back Panel .......................................................................................................................16
Figure 4: HT814 Back Panel .......................................................................................................................16
Figure 5: Connecting the HT812/HT814 .....................................................................................................17
Figure 6: HT812/HT814 LEDs Pattern ........................................................................................................17
Figure 7: Admin Level Password ................................................................................................................23
Figure 8: User Level Password ...................................................................................................................23
Figure 9: Viewer Level Password................................................................................................................24
Figure 10: Web HTTP Port..........................................................................................................................24
Figure 11: SIP Profiles Settings ..................................................................................................................26
Figure 12: SIP Accounts settings ................................................................................................................26
Figure 13: Accounts Status .........................................................................................................................27

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HT812/HT814 User Guide
Version 1.0.15.4
DOCUMENT PURPOSE
This document describes the basic concept and tasks necessary to use and configure your HT812/HT814.
And it covers the topic of connecting and configuring the HT812/HT814, making basic operations and the
call features. Please visit http://www.grandstream.com/support to download the latest “HT812/HT814
Administration Guide” to have more visibility about the configurable settings of your Handy Tones.
This guide covers following topics:
•Product overview.
•Getting started.
•Configuration guide.
•Call features.
•Call operations.
•Upgrading and provisioning.
•Restore factory default settings.

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HT812/HT814 User Guide
Version 1.0.15.4
CHANGE LOG
This section documents significant changes from previous versions of user guide for HT812/HT814. Only
major new features or major document updates are listed here. Minor updates for corrections or editing are
not documented here.
Firmware Version 1.0.15.4
•No major changes.
Firmware Version 1.0.13.7
•Added the support to verify if configured Gateway is on the same subnet as the configured IP address.
Firmware Version 1.0.11.6
•No major changes.
Firmware Version 1.0.10.6
•Added support for G722 Codec. [HT812/HT814 Technical Specifications]
•Added support for Spanish language in Web UI.
Firmware Version 1.0.9.3
•No major changes
Firmware Version 1.0.8.7
•Added support for Hunting Group on HT812 Web UI.
•Added support for Russian language in Web UI and IVR.
Firmware Version 1.0.5.11
•Changed default "Upgrade Via" from HTTP to HTTPS. [Upgrade Protocol] [UPGRADE PROTOCOL]
•Added support for 3 level access through RADIUS authorization (Admin, User and viewer).
Firmware Version 1.0.3.7
•No major changes
Firmware Version 1.0.3.2
•No major changes

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HT812/HT814 User Guide
Version 1.0.15.4
Firmware Version 1.0.2.7
•No major changes
Firmware Version 1.0.2.3
•Added network check mechanism to enable or disable WAN port web access.
Firmware Version 1.0.2.1
•This is the initial version for HT812/HT814.