Grandstream Networks HT802 Instruction manual

Grandstream Networks, Inc.
HT802
Analog Telephone Adaptor
Quick User Guide
For detailed information please
consult HT802 administration or
user guides available at:
www.grandstream.com
©2016 Grandstream Networks,
Inc. All rights reserved.
Reproduction or transmittal of the
entire or any part, in any form or
by any means, electronic or print,
for any purpose without the
express written permission of
Grandstream Networks, Inc. is not
permitted. Information in this
document is subject to change
without notice
BASIC OPERATIONS
Obtaining HT802 IP address
The HT802 is by default configured to
obtain the IP address from DHCP
server where the unit is located. In
order to know which IP address is
assigned to your HT802, you can
access to the “Interactive Voice
Response Menu”.
Please refer to the steps bellow:
1. Use a telephone connected to
phone 1 or phone 2 ports of your
HT802.
2. Press *** (press the star key three
times) to access the IVR menu
and wait until you hear “Enter the
menu option “.
3. Press 02 and the current IP
address will be announced.
Accessing the Web UI
1. Connect the computer to the same
network as your HT802.
2. Make sure the HT802 is up and
running.
3. You may check your HT802 IP
address using the IVR on the
connected phone. Please see
Obtain the HT802 IP address via
the connected analogue phone
4. Open Web browser on your
computer.
5. Enter HT802’s IP address in the
address bar of the browser.
6. Enter the administrator’s password
to access the Web Configuration
Menu.
Note: The computer must be
connected to the same sub-network
as the HT802. This can be easily
done by connecting the computer to
the same hub or switch as the HT802.
Configuring HT802 Through
Voice Prompts
HT802 has a built-in voice prompt
menu for simple device configuration.
To use IVR:
Pick up the handset and dial “***” to
use the IVR menu.
Please refer to the user manual for
more information about IVR and how
to access its menu options.
Rebooting HT802
Using Web UI
1. Access HT802 web interface.
2. Go to “Basic Settings”, “Advanced
Settings”, “FXS Port 1” or “FXS
Port2” page.
3. Press “Reboot” button in the
bottom of the page.
Using IVR
1. Pick up the handset and dial “***”
to use the IVR menu.
2. Press 99 to access reset/reboot
menu.
3. Press 9 once IVR prompt is
played.
4. “Rebooting” IVR will be played and
HT802 will reboot.
CALLS OPERATIONS
Placing a phone call
To make the outgoing calls using your
HT802
1. Pick up the handset of the
connected phone.
2. Dial the number directly and wait
for 4 seconds (Default “No Key
Entry Timeout”); or
3. Dial the number directly and press
# (“Use # as dial key” must be
configured in web configuration).
Direct IP calls
Direct IP calling allows two parties,
that is, a FXS port with an analog
phone and another VoIP Device, to
talk to each other in an ad hoc fashion
without a SIP proxy.
To complete a Direct IP Call:
Both HT802 and other VoIP Device,
have public IP addresses, or
Both HT802 and other VoIP Device
are on the same LAN using private
IP addresses, or
Both HT802 and other VoIP Device
can be connected through a router
using public or private IP addresses
(with necessary port forwarding or
DMZ).
The HT802 supports two ways to
make Direct IP Calling:

HT802 Quick User Guide www.grandstream.com
Using IVR
1. Pick up the analog phone then
access the voice menu prompt by
dialing ***.
2. Dial “47” to access the direct IP
call menu.
3. Enter the IP address after the dial
tone and voice prompt “Direct IP
Calling”.
Using Star Code
1. Pick up the analog phone then dial
“*47” (No dial tone will be played).
2. Enter the target IP address.
Notes:
Destination ports can be specified
using “*” (encoding for “:”) followed
by the port number.
IP address convention example:
If the target IP address is
192.168.0.160, the dialing
convention is 192*168*0*160.
Call hold
During an active call, press “Flash”
button on the analog phone (if the
phone has that button) to place the
call on hold.
Press “Flash” button again to
release previously held caller and
resume conversation.
Note: If no “Flash” button is available,
use “hook flash” (toggle on-off hook
quickly).
Call waiting
The call waiting tone (3 short beeps)
indicates an incoming call, if the call
waiting feature is enabled.
To toggle between incoming call
and current call, you need to press
the “Flash” button. The first call is
placed on hold.
Press the “Flash” button to toggle
between the active calls.
Call transfer
Blind transfer
Assuming that phones A and B are in
conversation. The phone A wants to
blind transfer phone B to phone C:
1. On the phone A, press “Flash”
button to hear the dial tone.
2. The phone A dials *87 then dials
caller C’s number, and then # (or
wait for 4 seconds).
3. The phone A will hear the dial
tone. Then, phone A can hang up.
Note: “Enable Call Feature” must be
set to “Yes” in web configuration
page.
Attended transfer
Assuming that phones A and B are in
conversation. The phone A wants to
attend transfer phone B to phone C:
1. On the phone A, press “Flash”
button to hear the dial tone.
2. Phone A dials the phone C’s
number followed by # (or wait for 4
seconds).
3. If phone C answers the call,
phones A and C are in
conversation. Then A can hang up
to complete transfer.
4. If phone C does not answer the
call, phone A can press “flash” to
resume call with phone B.
Note: When attended transfer fails
and A hangs up, the HT80X will ring
back user A to remind A that B is still
on the call. A can pick up the phone to
resume conversation with B.
3-Way conferencing
The HT802 supports Bellcore style 3-
way Conference. To perform the 3-
way conference, we assume that the
call is established between phone A
and B. Phone A (HT802) wants to
bring third phone C into conference:
1. Phone A presses FLASH (on the
analog phone, or Hook Flash for
old model phones) to get a dial
tone.
2. Phone A dials C’s number then #
(or wait for 4 seconds).
3. If phone C answers the call, then A
presses FLASH to bring B, C in
the conference.
4. If phone C does not answer the
call, phone A can press FLASH
back to talk to phone B.
5. If phone A presses FLASH during
conference, the phone C will be
dropped out.
6. If phone A hangs up, the
conference will be terminated for
all three parties when
configuration “Transfer on
Conference Hang up” is set to
“No”. If the configuration is set to
“Yes”, A will transfer B to C so that
B and C can continue the
conversation.
Call Return
In order to call back to the latest
incoming number.
1. Pick up the handset of the
connected phone (Off-hook).
2. After hearing the dial tone, input
“*69”, and follow by “#” or wait for
time out.
3. Your phone will automatically call
back to the latest incoming
number.
Note: Star codes (*XX) related
features mentioned above are
supported by ATA default settings. If
your service provider provides
different feature codes, please contact
them for instructions.