Grandstream Networks GWN7610 User manual

Grandstream Networks, Inc.
GWN7610 Enterprise 802.11ac WiFi Access Point
User Manual
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GWN7610 User Manual
COPYRIGHT
©2017 Grandstream Networks, Inc. http://www.grandstream.com
All rights reserved. Information in this document is subject to change without notice. Reproduction or
transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without
the express written permission of Grandstream Networks, Inc. is not permitted.
The latest electronic version of this guide is available for download here:
http://www.grandstream.com/support
Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc.
in the United States, Europe and other countries.
CAUTION
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this guide, could void your manufacturer warranty.
WARNING
Please do not use a different power adaptor with devices as it may cause damage to the products and
void the manufacturer warranty.
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GWN7610 User Manual
FCC Caution
Any Changes or modifications not expressly approved by the party responsible for compliance could void
the user's authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
•Consult the dealer or an experienced radio/TV technician for help.
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GWN7610 User Manual
GNU GPL INFORMATION
GWN7610 firmware contains third-party software licensed under the GNU General Public License (GPL).
Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public
License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream Web site:
http://www.grandstream.com/support/faq/gnu-general-public-license
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GWN7610 User Manual
Table of Contents
DOCUMENT PURPOSE ............................................................................................... 10
CHANGE LOG.............................................................................................................. 11
Firmware Version 1.0.2.108 ................................................................................................................. 11
Firmware Version 1.0.2.15 ................................................................................................................... 11
Firmware Version 1.0.1.27 ................................................................................................................... 11
WELCOME ...................................................................................................................12
PRODUCT OVERVIEW ................................................................................................13
Technical Specifications.......................................................................................................................13
INSTALLATION ............................................................................................................15
Equipment Packaging ..........................................................................................................................15
GWN7610 Access Point Ports .............................................................................................................15
Power and Connect GWN7610 Access Point......................................................................................16
Warranty...............................................................................................................................................16
Wall and Ceiling Mount Installation......................................................................................................17
Wall Mount....................................................................................................................................17
Ceiling Mount................................................................................................................................18
GETTING STARTED.....................................................................................................19
LED Patterns........................................................................................................................................19
Discover the GWN7610 .......................................................................................................................20
Method 1: Discover the GWN7610 using its MAC address..........................................................20
Method 2: Discover the GWN7610 using GWNDiscoveryTool.....................................................20
Use the Web GUI.................................................................................................................................21
Access Web GUI ..........................................................................................................................21
Web GUI Languages ....................................................................................................................23
Overview Page .............................................................................................................................24
Save and Apply Changes .............................................................................................................25
USING GWN7610 AS STANDALONE ACCESS POINT ..............................................26
Connect to GWN7610 Default Wi-Fi Network......................................................................................26
USING GWN7610 AS MASTER ACCESS POINT CONTROLLER..............................27
Login Page...........................................................................................................................................27
Discover and Pair Other GWN7610 Access Point ...............................................................................28
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GWN7610 User Manual
Controller Protocol Security Enhancement..........................................................................................31
NETWORK GROUPS ...................................................................................................32
Create an SSID under a Network Group .............................................................................................36
Additional SSID under Same Network Group......................................................................................37
CLIENTS CONFIGURATION ........................................................................................39
LED SCHEDULE .......................................................................................................... 40
CAPTIVE PORTAL .......................................................................................................42
Basic Configuration Page ....................................................................................................................42
Files Configuration Page .....................................................................................................................44
Clients Page.........................................................................................................................................45
SYSTEM SETTINGS.....................................................................................................46
Maintenance ........................................................................................................................................46
Basic .............................................................................................................................................46
Upgrade ........................................................................................................................................46
Access ..........................................................................................................................................47
Syslog ...........................................................................................................................................47
Debug ..................................................................................................................................................47
Capture .........................................................................................................................................48
Core Files .....................................................................................................................................49
Ping/Traceroute ............................................................................................................................49
Syslog ...........................................................................................................................................50
UPGRADING AND PROVISIONING ............................................................................51
Upgrading Firmware ............................................................................................................................51
Upgrading via WEB GUI ...............................................................................................................51
Upgrading Slave Access Points ...........................................................................................................51
Provisioning and backup......................................................................................................................54
Download Configuration ...............................................................................................................54
Upload Configuration ....................................................................................................................54
Configuration Server (Pending) ....................................................................................................55
Reset and reboot .................................................................................................................................55
EXPERIENCING THE GWN7610 WIRELESS ACCESS POINT ..................................56
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GWN7610 User Manual
Table of Tables
Table 1: GWN7610 Technical Specifications ..............................................................................................13
Table 2: GWN7610 Equipment Packaging..................................................................................................15
Table 3: GWN7610 Ports Description .........................................................................................................15
Table 4: LED Patterns .................................................................................................................................19
Table 5: Overview........................................................................................................................................25
Table 6: Device Configuration .....................................................................................................................29
Table 7: Wi-Fi ..............................................................................................................................................32
Table 8: LED Schedule settings ..................................................................................................................40
Table 9: Basic Configuration Page ..............................................................................................................42
Table 10: Basic ............................................................................................................................................46
Table 11: Upgrade .......................................................................................................................................46
Table 12: Access .........................................................................................................................................47
Table 13: Syslog ..........................................................................................................................................47
Table 14: Debug ..........................................................................................................................................48
Table 15: Network Upgrade Configuration ..................................................................................................51
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GWN7610 User Manual
Table of Figures
Figure 1: GWN7610 Ports...........................................................................................................................15
Figure 2: Connecting GWN7610 .................................................................................................................16
Figure 3: Wall Mount – Steps 1 & 2............................................................................................................17
Figure 4: Wall Mount – Steps 3 & 4............................................................................................................17
Figure 5: Wall Mount – Steps 5 & 6............................................................................................................17
Figure 6: Ceiling Mount – Steps 1 & 2........................................................................................................18
Figure 7: Ceiling Mount – Step 3 ................................................................................................................18
Figure 8: Ceiling Mount – Step 4 ................................................................................................................18
Figure 9: Ceiling Mount – Steps 5 & 6........................................................................................................18
Figure 10: Discover the GWN7610 using its MAC Address........................................................................20
Figure 11: GWN Discovery Tool ..................................................................................................................21
Figure 12: GWN7610 Web GUI Login Page ...............................................................................................22
Figure 13: Change Password on first boot..................................................................................................23
Figure 14: GWN7610 Web GUI Language – Login page ...........................................................................23
Figure 15: GWN7610 Web GUI Language .................................................................................................24
Figure 16: Overview Page...........................................................................................................................24
Figure 17: Apply Changes...........................................................................................................................25
Figure 18: MAC Tag Label ..........................................................................................................................26
Figure 19: Login Page.................................................................................................................................27
Figure 20: Setup Wizard .............................................................................................................................28
Figure 21:Discover AP ................................................................................................................................28
Figure 22: Discovered Devices ...................................................................................................................29
Figure 23: GWN7610 online........................................................................................................................29
Figure 24: Controller Protocol Security Enhancement................................................................................31
Figure 25: Network Group...........................................................................................................................32
Figure 26: Add a New Network Group ........................................................................................................32
Figure 27: Device Membership ...................................................................................................................34
Figure 28: Wi-Fi Schedule...........................................................................................................................35
Figure 29: Add AP to Network Group from Access Points Page.................................................................36
Figure 30: Create an SSID..........................................................................................................................37
Figure 31: Additional SSID ..........................................................................................................................38
Figure 32: Additional SSID Created ............................................................................................................38
Figure 33: Clients ........................................................................................................................................39
Figure 34: Ban/Unban Client.......................................................................................................................39
Figure 35: LEDs Schedule ..........................................................................................................................41
Figure 36: Default “splash.html” page.........................................................................................................44
Figure 37: Files Settings Page ....................................................................................................................45
Figure 38: Client Web Page ........................................................................................................................45
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GWN7610 User Manual
Figure 39: Capture Files..............................................................................................................................48
Figure 40: IP Ping .......................................................................................................................................49
Figure 41: Traceroute..................................................................................................................................50
Figure 42: Syslog ........................................................................................................................................50
Figure 43: Access Points.............................................................................................................................52
Figure 44: Device Configuration .................................................................................................................53
Figure 45: GWN7610 Upgrading ................................................................................................................53
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GWN7610 User Manual
DOCUMENT PURPOSE
This document describes how to configure the GWN7610 via Web GUI in standalone mode, with other
GWN7610 as Master/Slave architecture and more. The intended audiences of this document are network
administrators. Please visit http://www.grandstream.com/support to download the latest “GWN7610 User
Manual”.
This guide covers following topics:
•Product Overview
•Installation
•Getting Started
•Using GWN7610 as Standalone Access Point
•Using GWN7610 as Master Access Point Controller
•Network Groups
•Client Configuration
•System Settings
•LED Schedule
•Captive Portal
•Upgrading and Provisioning
•Experiencing the GWN7610 Wireless Access Point
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GWN7610 User Manual
CHANGE LOG
This section documents significant changes from previous versions of the GWN7610 user manuals. Only
major new features or major document updates are listed here. Minor updates for corrections or editing are
not documented here.
Firmware Version 1.0.2.108
•Controller protocol security enhancement [Controller Protocol Security Enhancement]
•LED control [LED SCHEDULE]
•Captive Portal [CAPTIVE PORTAL]
•Additional SSID [Additional SSID under Same Network Group]
•WiFi schedule [Schedule]
•Client Isolation enhancement [Client Isolation]
•Added support to store Syslog locally on the unit and display it on Web GUI [Syslog]
Firmware Version 1.0.2.15
•New Overview Page
•Web UI enhancement
•Password change on first boot [Change Password on first boot]
•Country code selection is added into setup wizard
Firmware Version 1.0.1.27
•This is the initial version
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GWN7610 User Manual
WELCOME
Thank you for purchasing Grandstream GWN7610 Enterprise Wireless Access Point. The GWN7610 is a
high-performance 802.11ac wireless access point for small to medium sized businesses, multiple floor
offices, commercial locations and branch offices. It offers dual-band 3x3:3 MIMO technology and a
sophisticated antenna design for maximum network throughput and expanded Wi-Fi coverage range. To
ensure easy installation and management, the GWN7610 uses a controller-less distributed network
management design in which the controller is embedded within the product’s Web user interface. This
allows each access point to manage a network of up to 50 GWN7610s independently without needing
seperate controller hardware/software and without a single point-of-failure.
This wireless access point can be paired with any third party routers. With support for advanced QoS, low-
latency real-time applications, 250+ client devices per AP and dual Gigabit network ports with PoE/PoE+,
the GWN7610 is an ideal wireless access point for large and small wireless network deployments.
Caution:
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
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GWN7610 User Manual
PRODUCT OVERVIEW
Technical Specifications
Table 1: GWN7610 Technical Specifications
Wi-Fi Standards
IEEE 802.11 a/b/g/n/ac
Antennas
3x 2.4 GHz, gain 3 dBi, internal antenna
3x 5 GHz, gain 3 dBi, internal antenna
Wi-Fi Data Rates
IEEE 802.11ac: 6.5 Mbps to 1300 Mbps
IEEE 802.11a: 6, 9, 12, 18, 24, 36, 48, 54 Mbps
IEEE 802.11n: 6.5 Mbps to 450 Mbps
IEEE 802.11b: 1, 2, 5.5, 11 Mbps
IEEE 802.11g: 6, 9, 12, 18, 24, 36, 48, 54 Mbps
Frequency Bands
2.4GHz radio: 2.400 - 2.4835 GHz
5GHz radio: 5.150 - 5.250 GHz, 5.725 - 5.850 GHz (FCC, IC, RCM)
Channel Bandwidth
2.4G: 20 and 40 MHz
5G: 20,40 and 80 MHz
Wi-Fi Security
WEP, WPA/WPA2‐PSK, WPA/WPA2‐Enterprise (TKIP/AES)
MIMO
3x3:3 2.4GHz, 3x3:3 5GHz
Coverage Range
575ft. (175 meters)
Maximum TX Power
5G:26dBm
2.4G:26dBm
Receiver Sensitivity
2.4G
802.11b:-92dBm@11Mbps; 802.11g:-76dBm@54Mbps; 802.11n 20MHz:
-73dBm@MCS7; 802.11n 40MHz:-70dBm@MCS7
5G
802.11a:-94dBm@6Mbps; 801.11a:-77dBm@54Mbps; 802.11ac 20MHz:
-69dBm@MCS8; 802.11ac HT40:-65dBm@MCS9; 802.11ac 80MHz:-
61dBm@MCS9
BSSID
16 BSSID per radio
Concurrent Clients
250+
Network Interfaces
2x autosensing 10/100/1000 Base-T Ethernet Ports
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GWN7610 User Manual
Auxiliary Ports
1x USB 2.0 port, 1x Reset Pinhole, 1x Kensington lock
Mounting
Indoor wall mount or ceiling mount, kits included
LEDs
3 tri-color LEDs for device tracking and status indication
Network Protocols
IPv4, 802.1Q, 802.1p, 802.1x, 802.11e/WMM
QoS
802.11e/WMM, VLAN, TOS
Network
Management
Embedded controller in GWN7610 allows it to auto-discover, auto-provision and
manage up to 50 GWN7610s in a network
Auto Power Saving
Self-power adaptation upon auto detection of PoE or PoE+
Power and Green
Energy Efficiency
DC Input: 24VDC/1A
Power over Ethernet 802.3af/802.3at compliant
Maximum Power Consumption: 13.8W
Temperature
& Humidity
Operation: 0°C to 50°C
Storage: -10°C to 60°C
Humidity: 10％ to 90% Non-condensing
Physical
Unit Dimension: 205.3 x 205.3 x 45.9mm; Unit Weight: 540g
Unit + Mounting Kits Dimension: 205.3 x 205.3 x 50.9mm; Unit + Mounting Kits
Weight: 600g
Entire Package Dimension: 258 x 247 x 86mm; Entire Package Weight: 900g
Package Content
GWN7610 802.11ac Wireless AP, Mounting Kits, Quick Start Guide
Compliance
FCC, CE, RCM, IC
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GWN7610 User Manual
INSTALLATION
Before deploying and configuring the GWN7610, the device needs to be properly powered up and
connected to the network. This section describes detailed information on installation, connection and
warranty policy of the GWN7610.
Equipment Packaging
Table 2: GWN7610 Equipment Packaging
Main Case
Yes (1)
Mounting Bracket
Yes (1)
Ceiling Mounting Bracket
Yes (1)
Plastic Expansion Bolt
Yes (3)
M3 NUT
Yes (3)
Screw (PM 3 x 50)
Yes (3)
Screw (PM 3.5 x 20)
Yes (3)
Quick Installation Guide
Yes (1)
GPL License
Yes (1)
GWN7610 Access Point Ports
Figure 1: GWN7610 Ports
Table 3: GWN7610 Ports Description
Port
Description
Power
Power adapter connector (24V, 1A)
NET/PoE
Ethernet RJ45 port (10/100/1000Mbps) supporting PoE/PoE+ (802.3af/802.3at).
NET
Ethernet RJ45 port (10/100/1000Mbps) to your router or another GWN7610 series
USB 2.0 port (for future IOT & location based applications)
RESET
Factory reset button. Press for 7 seconds to reset factory default settings.
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GWN7610 User Manual
Power and Connect GWN7610 Access Point
Step 1:
Connect one end of a RJ-45 Ethernet cable into the NET or PoE/NET port of the GWN7610.
Step 2:
Connect the other end of the Ethernet cable(s) into a LAN port to your Network.
Step 3:
Connect the 24V DC power adapter into the power jack on the back of the GWN7610. Insert the main plug
of the power adapter into a surge-protected power outlet.
Notes:
•GWN7610 can be powered using PoE(802.3af)/PoE+(802.3at) switch via PoE/NET port. In this
scenario, GWN7610 should be connected to the Router using NET port.
•GWN7610 has a PoE detection daemon that will monitor the status and update maximum
allowable power for USB ports in real time.
Step 4:
Wait for the GWN7610 to boot up and acquire an IP address from the DHCP Server.
Figure 2: Connecting GWN7610
Warranty
If the GWN7610 Wireless Access Point was purchased from a reseller, please contact the company where
the device was purchased for replacement, repair or refund. If the device was purchased directly from
Grandstream, contact our Technical Support Team for a RMA (Return Materials Authorization) number
before the product is returned. Grandstream reserves the right to remedy warranty policy without prior
notification.
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GWN7610 User Manual
Wall and Ceiling Mount Installation
GWN7610 can be mounted on the wall or ceiling, please refer to the following steps for the appropriate
installation.
Wall Mount
Step1:
Position the mounting bracket at the desired location on the wall with
the arrow pointing up.
Step 2:
Use a pencil to mark the four mounting holes (screw holes DIA 5.5mm,
reticle hole DIA 25mm).
Step 3:
Insert screw anchors into the 5.5 mm holes. Attach the mounting
bracket to the wall by inserting the screws into the anchors.
Step 4:
Connect the power cable and the Ethernet cable (RJ45) to the correct
ports of your GWN7610.
Step 5:
Align the arrow on the GWN7610AP with the arrow on the locking tab
of the mounting bracket and ensure that your GWN is firmly seated on
the mounting bracket.
Step 6:
Turn the GWN clockwise until it locks into place and fits the locking
tab.
Figure 3: Wall Mount – Steps 1 & 2
Figure 4: Wall Mount – Steps 3 & 4
Figure 5: Wall Mount – Steps 5 & 6
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GWN7610 User Manual
Ceiling Mount
Step 1:
Remove the ceiling tile.
Step 2:
Place the ceiling backing plate in the center of the ceiling tile and mark
the mounting screw holes (screw holes DIA 5.5mm, reticle hole DIA
25mm).
Step 3:
Insert the screws through the mounting bracket.
Step 4:
Connect the power cable and the Ethernet cable (RJ45) to the correct
ports of your GWN7610.
Step 5:
Align the arrow on the GWN7610AP with the arrow on the locking tab
of the mounting bracket and ensure that your GWN is firmly seated on
the mounting bracket and connect the network and power cables.
Step 6:
Turn the GWN clockwise until it locks into place and fits the locking
tab.
Note:
Ceiling mounting is recommended for optimal coverage performance.
Figure 9: Ceiling Mount – Steps 5 & 6
Figure 6: Ceiling Mount – Steps 1 & 2
Ceiling Mounting Bracket
M3 nut
M3.0x50 screw
Figure 8: Ceiling Mount – Step 4
Figure 7: Ceiling Mount – Step 3
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GWN7610 User Manual
GETTING STARTED
The GWN7610 Wireless Access Point provides an intuitive Web GUI configuration interface for easy
management to give users access to all the configurations and options for the GWN7610’s setup.
This section provides step-by-step instructions on how to read LED patterns, discover the GWN7610 and
use its Web GUI interface.
LED Patterns
The panel of the GWN7610 has different LED patterns for different activities, to help users read the status
of the GWN7610 whether it’s powered up correctly, provisioned, in upgrading process and more, for more
details please refer to the below table.
Table 4: LED Patterns
LED Status
Indication
OFF
Unit is powered off or abnormal power supply.
Solid green
Unit is powered on.
Blinking green
Firmware update in progress.
Solid green
Firmware update successful.
Solid red
Firmware update failed.
Blinking purple
Unit not provisioned.
Blinking blue
Unit provisioning in progress.
Solid blue
Unit is provisioned successfully.
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GWN7610 User Manual
Discover the GWN7610
Once the GWN7610 is powered up and connected to the Network correctly, users can discover the
GWN7610 using one of the below methods:
Method 1: Discover the GWN7610 using its MAC address
1. Locate the MAC address on the MAC tag of the unit, which is on the underside of the device, or on
the package.
2. From a computer connected to same Network as the GWN7610, type in the following address using
the GWN7610’s MAC address on your browser https://gwn_<mac>.local
For example, if a GWN7610 has the MAC address 00:0B:82:8B:4E:28, this unit can be accessed by typing
https://gwn_000b828b4e28.local/ on the browser.
Figure 10: Discover the GWN7610 using its MAC Address
Method 2: Discover the GWN7610 using GWNDiscoveryTool
1. Download and install GWNDiscoveryTool from the following link:
http://www.grandstream.com/sites/default/files/Resources/GWNDiscoveryTool.zip
2. Open the GWNDiscoveryTool, click on Select to define the network interface, then click on Scan.
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